Customers using American Express cards may experience some delays in refund on transactions done on or before 27-Apr-22 on our website and app in INR. Please contact Amex Support or our Customer Service Centre for assistance.
Flights to/from Ahmedabad may get affected from 17-Jan till 31-May-22 due to runway maintenance at SVPI airport. Call +91 9289228888 for assistance.
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An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at email@example.com.
In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.
The account security enhancements include:
- Creation of a strong password
- Verification of email address and mobile number
- Access to make changes to profile using One-Time Password (OTP)
For any concerns, write to us at firstname.lastname@example.org.
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- Vistara is the winner of TripAdvisor Traveller's Choice Award 2020 for the Best Airline, India. For detailed list of all awards and accolades won by Vistara, click here.
- All the images are for representational purposes only.
- Fares mentioned may vary as per the prevailing exchange rate of the national currency of the country of origin against the country of destination. Fares are inclusive of all charges, convenience fees, taxes, and other levies.
- Limited seats are available against the fares displayed on the advertisements. Seats are sold on first come, first serve basis.
- These fares are applicable on direct channels such as Vistara website, Vistara mobile app, Vistara Customer Service Centre, and Vistara Airport Ticketing Offices. Fares may vary when booked via a third-party travel agent or through Online Travel Agencies.
- All statutory guidelines with respect to prevention of COVID-19 as issued by Indian Authorities, are followed by the crew and passengers before, during and after the flight. Vistara follows world-class sanitisation practices as laid down by WHO and Indian authorities. For more details on important guidelines and safety measures, click here.
- Vistara colors (Aubergine and Gold) and Vistara logo are proprietary material of TATA SIA Airlines Limited.
- Seat shown is specific to a particular aircraft type and class/tier only and may not be available on every aircraft or sector. For details on aircraft cabins, click here.
- For baggage information, click here.
- Please find the city-wise terminal information below:
- London - All departures and arrivals to and from India will be at Terminal 3 of Heathrow Airport.
- Frankfurt - Vistara operates from Terminal 2 at Frankfurt Airport.
- Delhi - Vistara operates from Terminal 3 at Indira Gandhi International Airport.
- Mumbai - Vistara operates from Terminal 2 at Chhatrapati Shivaji International Airport.
- Dubai - Vistara operates from Terminal 1 at Dubai International Airport.
- Tokyo - Vistara operates from Terminal 3 at Haneda Airport.
- Meals and beverages availability and service during the flight is as per COVID-19 prevention guidelines.
- Non-vegetarian meal shown in the advertisement is prepared from halal meat.
- Beverage shown in the advertisement is non-alcoholic.
- Actual equipment may be different from the one depicted in the advertisement.
- Vistara’s cabin crew trained at a beginner level in foreign languages namely German, French and Japanese, will be available on flights to Frankfurt, Paris and Tokyo respectively.
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