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Please note: SkyLine between T1 and T2 at the Frankfurt Airport will not be operational between 02-May-2023 and 29-June-2023. Customers are advised to use the bus shuttle for T1<>T2 transfers. Airside operations of the SkyLine will not be affected.



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Account Security and Verification Email Verification
An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.
In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.
The account security enhancements include:
- Creation of a strong password
- Verification of email address and mobile number
- Access to make changes to profile using One-Time Password (OTP)
For any concerns, write to us at contactus@clubvistara.com.

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Dear Member,
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In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed.
Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf.
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Q. What is the process to buy CV Points?
A. You may buy CV Points by logging into your Club Vistara Account and going to the ‘Buy CV Points’ tab.
Q. Can I use the purchased CV Points for my nominees as well?
A. Yes, the points can be redeemed for self and/or pre-added nominees.
Q. Can anyone purchase CV Points?
A. No, members with at least one transaction in their Club Vistara account are eligible to purchase CV Points.
Q. Is there a limit on the number of CV Points that I can purchase?
A. Yes, a minimum of 1,000 and maximum of 20,000 CV Points can be purchased per transaction. Also, you can purchase up to 500,000 CV Points in a period of 12 months from the date of the first purchase.
Q. Do ‘Buy CV Points’ help me to qualify for the next tier?
A. No, only Tier Points are evaluated for tiers which can only be earned by flying Vistara flights.
Q. Can I get a refund if I change my mind?
A. No, purchased CV Points transactions are non-refundable.
Q. Can I file GST returns on the points purchased?
A. Yes, GST returns can be availed by adding the correct GST number prior to making the purchase. Incorrect GST details will lead to a mismatch and the tax amount will not be claimed.


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