COVID-19

Read about the COVID-19 guidelines and measures.

India

India
Bangladesh
France
Germany
Maldives
Nepal
Oman
Qatar
Saudi Arabia
Singapore
Sri Lanka
Thailand
UAE
UK

Book

Flights

Hotels

Cars

Vistara Travel Insurance

Group Booking

Fly

Route Map

Destinations

Fare Rules

Partner Airlines

Travel Inspiration

Manage

Web Check-In

Manage My Booking

Flight Status

Flight Schedule

Seat Map

Deals & Offers

Extras

Vistara Getaways

Purple Ticket Gift Card

Partnership Exclusives

On Board Experience

Cabins

Inflight Dining

Inflight Magazine

Seat Map

On Ground Experience

Baggage

Check-in

Lounge

Special Assistance

Airport Information

Visa Requirements

Vistara Exclusives

Vistara Bridge

Vistara Direct

Vistara WomanFlyer

Vistara Youngstar

Others

Customer Support

COVID-19 Travel Information

FAQs

Travel Certificate

Vistara Help

EU Claim

GST Information

About Club Vistara

Discover Club Vistara

Earn CV Points

Redeem CV Points

Current Offers

Club Vistara Escapades

Club Vistara Updates

FAQs

Terms and Conditions

Tier & Privileges

Club Vistara Tiers

Elite Tier Qualification

Privileges & Benefits

Award and Tier Predictor

Club Vistara: COVID-19 Update

Our Partners

Airlines

Co-brand Cards

Car Rentals

Dining

Health and Wellness

Points Transfer

Retail and Lifestyle

Stay

View All CV Partners

Important links

Buy CV Points

Extend CV Points

Extend Voucher Validity

Cash + Points

View Nominees

View Vouchers

Claim CV Points

Award Calculator

Redeem Now

Hi,

My Account
Change Password
Enrol Minor | Child
Sign Out

Login

Enrol

Hi,

My Account
Plan Travel
Travel Information
Club Vistara
Contact Us
India
Enrol Minor | Child
Sign Out

Plan Travel

Book
Fly
Manage
Deals & Offers

Travel Information

On Board Experience
On Ground Experience
Vistara Exclusives
Customer Support

Club Vistara

About Club Vistara
Tier & Privileges
Our Partners
Important links

Select Country

India
Bangladesh
France
Germany
Maldives
Nepal
Oman
Qatar
Saudi Arabia
Singapore
Sri Lanka
Thailand
UAE
UK

Select Country/Language

Select Country

India
Bangladesh
France
Germany
Maldives
Nepal
Oman
Qatar
Saudi Arabia
Singapore
Sri Lanka
Thailand
UAE
UK

Select Language

English

Log In

Forgot Password

Not a Club Vistara member yet?

Join the club for a world of rewards. Fastest Earn. Fastest Redemption. A host of benefits.

Earn Club Vistara Points and receive personalized offers

Redeem CV Points for free flights and upgrades

Enjoy Lounge Access, Priority services and more!

Enrol

Kindly reset your PIN by Clicking here to proceed further.

Enrol

Account Security and Verification Email Verification

An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.

In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.

The account security enhancements include:

- Creation of a strong password

- Verification of email address and mobile number

- Access to make changes to profile using One-Time Password (OTP)

For any concerns, write to us at contactus@clubvistara.com.

Mobile Number Verification

Did not recieve the OTP? Get OTP via Phone Call

CREATE STRONG PASSWORD

As part of our Account Security enhancement, we request you to set up a new password in place of the 4 digit PIN.

Your password was reset and you are currently using a temporary password. You will be redirected to set up a new password before accessing your Club Vistara account.

Your account has been inactive for a while now. You will be redirected to set up a new password before accessing your Club Vistara account.

Your password is a newly issued password. You will be redirected to set up a new password before accessing your Club Vistara account.

Create new password

Dear Member,

We made enhancements to our backend system in Dec 2021 and we request you to create a new password to ensure continued account security.

1. Enter your registered email and 9-digit Club Vistara ID

2. Click “Proceed”

3. Verify your email

4. Create a new password

Email verification

OTP has been sent to your registered email ID*

OTP

Resend in

Enter New mobile number

Phone Number*

Mobile verification

Dear Member,

OTP has been sent to your registered mobile number

OTP*

Resend in

Did not recieve the OTP? Get OTP via Phone Call

In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed.

Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf.

I accept terms and conditions.

Do you wish to exit the website?

Please be aware that you are being redirected to an external website that may not meet the accessibility guidelines of airvistara.com.

Learn more about Club Vistara

India’s Fastest Rewarding Frequent Flyer Program

Home >> Club Vistara >> About Club Vistara >> FAQs >> COVID-19

About Club Vistara
Earn
Redeem
Tiers and Benefits
Our Partners

Discover Club Vistara
Login Or Join
Club Vistara Escapades
Current Offers
FAQs
Club Vistara Updates

Extension of validity of CV Points

Q. Are expiring CV Points eligible for extension?

A. All CV Points expiring between 01 Mar 20 – 31 Oct 21 are eligible for extension of CV Points for a period of 12 months.

Q. What is the validity of extended CV Points?

A. Extended CV Points will be valid for a period of 12 months from the date of issue.

Q. I am unable to see my extended CV Points when I login on the website or mobile app?

A. If remained unused, CV Points will be credited within 7 working days after the expiry. Please check by logging in to your CV account after the aforementioned period.

Extension of One-Class Upgrade voucher validity

Q. Which vouchers are eligible for extension?

A. One Class Upgrade vouchers expiring or expired between 01 Jan 21 – 31 Oct 21 are eligible for the extension for a period of 12 months.

Q. What will be the validity of the extended One Class Upgrade vouchers?

A. All Covid-19 Compensatory One Class Upgrade vouchers issued after 01 May 21 are valid for a period of twelve months from the date of issue.

Q. I have been issued One Class Upgrade vouchers with 04-month validity in May 2020, will I be eligible for extension of vouchers further?

A. Members who have been already given 04 or 06 months of extended One Class Upgrade vouchers will be given 12-month extension on validity of unused vouchers upon expiry (Applicable up to 31 Oct 21).

Q. I am unable to see my extended One Class Upgrade vouchers when I login on the website or mobile app?

A. A new One Class Upgrade voucher will be credited within 15 working days after the expiry of the original voucher. Please check by logging in to your CV account after the aforementioned period.

Extension of tier status

Q. Am I eligible for the tier extension as part of COVID-19 exceptions?

A. All elite tier members who have achieved their tier upgrade or successfully renewed their tier based on our Tier Evaluation Criteria will receive a 12-month tier validity extension based on their tier validity date further as on 08 May 2021.

Q. How can I check the revised tier validity?

A. Please login to your CV account through our website or mobile app to view the extended tier validity date.

Q. When would my status be extended?

A.As per eligibility, your revised tier validity will reflect by 08 May 2021.

Q. As a Platinum/Gold member, will I receive a new membership card for the extended validity period?

A. Due to the unexpected circumstances and the continuing Social Distancing Measure, we request you to use membership e-cards. Please remember to add your CV ID at the time of booking or check-in to enjoy privileges and benefits associated with your Club Vistara tier.