A. Once you are upgraded to CV Silver, you retain Silver membership for 12 months. However, during this period, your transactions for the past 365 days will be evaluated daily. As soon as you qualify the criteria for CV Gold membership, you will be upgraded to the same.

A. Yes, the Tier Points considered for CV Silver membership will be considered for upgrade to CV Gold, provided they are earned in the past 365 days from the day of evaluation.

A. Even after upgrade failure, your transactions for the past 365 days will be evaluated daily. As soon as you qualify the criteria for an upgrade to the respective tier, you will be upgraded.

A. On completion of a flight activity with Vistara you are credited with CV Points & Tier Points in your account. The value of these points will be calculated based on fare value as well as the CV Tier you are a part of. While CV Points can be used for redeeming an Award Flight or an Upgrade Award, Tier Points are used only for the purpose of tier evaluation. Additionally, all bonus points that are accrued as part of offers & promotions will add up to your CV Points and will not have any effect on your Tier Points.

A. No. Tier Points are earned only when the member is flying with Vistara.

A. CV members will not earn any Tier Points when booking Economy Lite fares. However, the flight flown will be included in the count for Tier evaluation.

For all other fare categories, Tier Points will be awarded as before.

A. CV Platinum members will be entitled to a confirmed seat in Economy Class provided the request is raised 24 hours prior to departure, in any sector flown by Vistara. CV Gold members need to send in their request 48 hours prior to departure. This is applicable only when the entitled CV member is unable to secure a seat in Premium Economy or Business Class. However, if there is a seat available in Premium Economy or Business Class within 48/24 hours of the flight, the CV member will be required to purchase the same.

A. CV Silver members are entitled to 1 One Class Upgrade. This is an e-voucher which shall be e-mailed to you on your registered email ID. This is valid for 1 year from the date of issue.

Click here to know how to redeem your vouchers.

A. CV Platinum/Gold members are entitled to transferable One Class Upgrade vouchers. These are physical vouchers which shall be delivered to their registered address valid for 1 year from the date of issue. 

Click here to know how to redeem your vouchers.

A. Yes, CV Platinum and Gold members can access the Premium Plaza lounge at Delhi’s T-3 and other partner lounges as per their entitlement, irrespective of the fare booked.

A. Yes, Priority handling privileges for CV Platinum, Gold, and Silver members will continue when flying on Economy Lite fares.

A. Yes, you will continue to enjoy your enhanced baggage allowance benefit, across all fare categories.

If you are booked on Economy Lite fare (in which the baggage allowance is 1 piece only), you will have the privilege of carrying 1 additional piece, free of charge, provided the total weight of all bags is within the permissible limit.

A. CV Platinum and Gold members enjoy complimentary Carry-On Plus benefits i.e. they can carry up to a total of 12kg of Hand Baggage across cabin classes, irrespective of the fare category.

A. An Economy Lite ticket cannot be changed and is non-refundable (however taxes are always fully refundable).