Redeem Upgrade Awards
As a Club Vistara member, we want to ensure that your travel with us is an unforgettable experience. When flying with us, you can use the CV Points accumulated by you and redeem them for Upgrade Awards that allows you to upgrade your cabin. Travel to your dream destination in complete comfort with a complimentary upgrade that allows you to choose from India’s only Premium Economy or the luxurious Business Class. To read more about the cabin classes, click here.
Please note: CV Points cannot be used to upgrade to the next cabin class when booking Economy Lite fares for travel within India and Economy Value fares for travel outside India. Currently, upgrade at airport using CV Points is available only at airports within India.
To view CV Points required for Upgrade Awards for travel within and outside India, click here.
How to redeem Upgrade Awards

1. Refer to Award Calculator
Refer to the Award Calculator.

2. Review the CV Points Required
Refer the CV Points required to upgrade the seat to next cabin class against existing booking.

3. Connect with us
Connect with us through our csc at +91 9289228888 or our Airport Ticketing Office (on the day of flight) for redeeming Upgrade Awards.

4. Confirm Booking Details
Mention your CV ID along with your confirmed flight details to redeem Upgrade Awards.

5. Seat Availability
CSC or ATO will inform availability of seat(s). Based on your confirmation the redemption of Upgrade Awards will be processed.

6. Payment
Payment link will be sent to the registered email ID to pay the applicable taxes. Post payment confirmation re-issued e-ticket will be emailed to the registered email address.

7. Confirmation
You have successfully redeemed the Upgrade Awards

8. Change and Modify
Call CSC at +91 9289228888 to cancel or make any changes to the Upgraded ticket. For Upgrade Awards redeemed at ATO changes & modification cannot be done.
