Redeem Upgrade Awards

As a Club Vistara member, we want to ensure that your travel with us is an unforgettable experience. When flying with us, you can use the CV Points accumulated by you and redeem them for Upgrade Awards that allows you to upgrade your cabin. Travel to your dream destination in complete comfort with a complimentary upgrade that allows you to choose from India’s only Premium Economy or the luxurious Business Class. To read more about the cabin classes, click here.

Please note: CV Points cannot be used to upgrade to the next cabin class when booking Economy Lite fares for travel within India and Economy Value fares for travel outside India. Currently, upgrade at airport using CV Points is available only at airports within India.

To view CV Points required for Upgrade Awards for travel within and outside India, click here.

How to redeem Upgrade Awards

1. Refer to Upgrade Award Chart

Refer to the Upgrade Award Chart.

2. Review the CV Points Required

Refer the CV Points required to upgrade the seat to next cabin class against existing booking.

3. Connect with us

Connect with us through our csc at +91 9289228888 or our Airport Ticketing Office (on the day of flight) for redeeming Upgrade Awards.

4. Confirm Booking Details

Mention your CV ID along with your confirmed flight details to redeem Upgrade Awards.

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5. Seat Availability

CSC or ATO will inform availability of seat(s). Based on your confirmation the redemption of Upgrade Awards will be processed.

6. Payment

Payment link will be sent to the registered email ID to pay the applicable taxes. Post payment confirmation re-issued e-ticket will be emailed to the registered email address.

7. Confirmation

You have successfully redeemed the Upgrade Awards

8. Change and Modify

Call CSC at +91 9289228888 to cancel or make any changes to the Upgraded ticket. For Upgrade Awards redeemed at ATO changes & modification cannot be done.