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Customers using American Express cards may experience some delays in refund on transactions done on or before 27-Apr-22 on our website and app in INR. Please contact Amex Support or our Customer Service Centre for assistance.
Flights to/from Ahmedabad may get affected from 17-Jan till 31-May-22 due to runway maintenance at SVPI airport. Call +91 9289228888 for assistance.



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Account Security and Verification Email Verification
An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.
In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.
The account security enhancements include:
- Creation of a strong password
- Verification of email address and mobile number
- Access to make changes to profile using One-Time Password (OTP)
For any concerns, write to us at contactus@clubvistara.com.

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In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed.
Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf.
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Lounge Access

Now access our partner lounges* with an attractively priced lounge pass.

Now access our partner lounges* with an attractively priced lounge pass.
Now Premium Economy and Economy Class customers can access airport lounges at select airports* with an attractively priced lounge pass.
Pre-book your lounge access pass directly from our website, mobile app and through the Customer Service Centre at a discounted price, until 6 hours prior to departure. You can also book the lounge pass via the website and mobile app from 6 hours prior to 2 hours prior to departure and from Vistara’s airport ticketing offices (ATOs) at non-discounted rates any time before departure.
Enjoy your own personal, quiet space at the lounge and avoid waiting at crowded departure gates. Whether you like to spend some time finishing your work or hold a business discussion, airport lounges offer an ideal space for doing so.
For travel within India
Please find the list of lounges with their pricing:
Lounge Location
|
Discounted pre-purchase rate per passenger (D-6 hours before departure)
|
Non-discounted rate per passenger (From D-6 hours till D-2 hours before departure)
|
Airport Pricing (Any time before departure)
|
---|---|---|---|
Bengaluru |
INR 750 | INR 1,000 | INR 1,000 |
Chandigarh |
INR 600 |
INR 750 |
INR 750 |
Chennai |
INR 1,250 |
INR 1,500 |
INR 1,500 |
Delhi |
INR 750 |
INR 1,000 |
INR 1,000 |
Hyderabad |
INR 750 |
INR 1,000 |
INR 1,000 |
Kochi |
INR 1,200 |
INR 1,400 |
INR 1,400 |
Kolkata |
INR 1,700 |
INR 2,100 | INR 2,100 |
Mumbai |
INR 1,550 |
INR 1,800 |
INR 1,800 |
For travel outside India
Please find the list of lounges with their pricing:
Lounge Location
|
Discounted pre-purchase rate per passenger (D-6 hours before departure)
|
Non-discounted rate per passenger (From D-6 hours till D-2 hours before departure)
|
Airport Pricing (Any time before departure)
|
---|---|---|---|
Delhi | INR 1,500 | INR 2,000 | INR 2,000 |
Mumbai | INR 3,800 | INR 4,200 | INR 4,200 |
Terms and Conditions
- This pass entitles customers to access our partner lounges at select airports.
- Customers can book the service up to 6 hours before flight departure from the website, mobile app and the Customer Service Centre at discounted rates.
- This service can also be purchased from Vistara airport ticketing offices (ATO) any time before departure at non-discounted rates.
- This is a single use pass and allows access to Vistara and its partner lounges in conjunction with Vistara flights on the same date of travel.
- The customer can enjoy services of the lounge 3 hours prior to departure.
- The lounge staff reserves the right to limit access.
- This pass is non-transferable and non-refundable. It cannot be sold, bartered, redeemed or exchanged for cash.
- If the customer changes date of departure the lounge pass becomes invalid.
- Lounge access is not permitted for passengers booking under Economy Lite for travel within India.
- Lounge services are complimentary for all passengers booking Business Class.
- All other Vistara and partner lounges terms and conditions apply.
- Components of the tariff may undergo a change at any time, without prior notice.
*Airports with partner lounges: Delhi, Mumbai, Chennai, Hyderabad, Kochi, Chandigarh.


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