{{errorMessage}}

{{captchaValidationMessage}}

{{passengerValidationMessage}}

Application for EU Flight Delay Compensation
Before you start making a claim, there are a few things you should know.

 

  1. If you’re making a claim for two separate flights, please fill out a separate application for each flight.
  2. You can make a claim for your flight if it is delayed for more than four hours.
  3. Please note, in case of unavoidable circumstances that are beyond the control of the airline, you will not be able to make a claim.
  4. Once you’ve submitted your claim, we’ll send you a reference number. Keep it safe because you could be asked for it again. 

Enter the PNR number and last name to retrieve the booking details

{{vdDetails.bookingId.errorMessage}}
{{vdDetails.origin.errorMessage}}
{{vdDetails.destination.errorMessage}}
{{errorMessage2}}
{{vdDetails.travelDate.errorMessage}}
{{vdDetails.flightNumber.errorMessage}}

Select The Passengers

{{validDetails["email" + index]?.errorMessage}}
{{validDetails["mobileNo" + index]?.errorMessage}}
{{validDetails["ticketNo" + index]?.errorMessage}}

Select the reason for claim

The flight must be delayed by 4 hours later than the scheduled time to be deemed as delayed. If the delay was caused by circumstances beyond the control of the airline, or  disruptions which could not be avoided, you will not be able to make a claim. 

A claim can be made for a cancelled flight if it was cancelled less than 14 days before it was due to depart. If the cancellation was caused by circumstances beyond the control of the airline, or  disruptions which could not be avoided, you will not be able to make a claim.

Tell us what happened ( maximum 1000 characters )

{{validCaptcha.comment?.errorMessage}} {{commentsLength}}/1000

Before submitting the claim, please confirm that you agree to the following.

By submitting this form, I agree to Vistara’s Terms & Conditions and Privacy Policy.

I acknowledge that the details provided by me are accurate and true. This information will be stored securely and used only to confirm my identity and for communication purposes.

return to top Top