Passengers booked on flights to London from Delhi and Mumbai between 8-23 Jan'21, please contact the call centre on +91 9289228888 or your travel agent to reschedule your flight.

Web check-in when travelling from Sharjah is restricted, passengers are requested to check-in at the airport directly.

+91 9289228888

India

India
Sri Lanka
Thailand
Singapore
UAE
Nepal
UK
Bangladesh
Qatar
Germany

Book

Flights

Hotels

Cars

Group Booking

Partner Airlines

Fly

Route Map

Destinations

Flight Schedule

Fare Rules

Seat Map

Manage

Web Check-In

Manage My Booking

Flight Status

Deals & Offers

Extras

Club Vistara Offers

Partnership Exclusives

On Board Experience

Cabins

Inflight Dining

Inflight Magazine

Seat Map

On Ground Experience

Baggage

Check-in

Lounge

Special Assistance

Airport Information

Visa Requirements

Vistara Exclusives

Vistara Direct

Vistara WomanFlyer

Vistara Youngstar

Others

Customer Support

FAQs

Travel Certificate

Feedback

GST Information

About Club Vistara

Discover Club Vistara

Earn CV Points

Redeem CV Points

Current Offers

FAQs

Terms and Conditions

Tier & Privileges

Club Vistara Tiers

Elite Tier Qualification

Privileges & Benefits

Award and Tier Predictor

Club Vistara: COVID-19 Update

Our Partners

Airlines

Co-brand Cards

Car Rentals

Dining

Stay

Retail and Lifestyle

Points Transfer

Publishing

Quick links

Cash + Points

View Nominees

View Vouchers

Claim CV Points

Award Calculator

Redeem Now

Hi,

My Account
Change Password
Sign Out

Login

Enrol

Hi,

My Account

Plan Travel
Travel Information
Club Vistara

India
Sign Out

Plan Travel

Book
Fly
Manage
Deals & Offers

Travel Information

On Board Experience
On Ground Experience
Vistara Exclusives
Customer Support

Club Vistara

About Club Vistara
Tier & Privileges
Our Partners
Quick links

Select Country

India
Sri Lanka
Thailand
Singapore
UAE
Nepal
UK
Bangladesh
Qatar
Germany

Select Country/Language

Select Country

India
Sri Lanka
Thailand
Singapore
UAE
Nepal
UK
Bangladesh
Qatar
Germany

Select Language

English

Log In

Forgot Password

Not a Club Vistara member yet?

Join the club for a world of rewards. Fastest Earn. Fastest Redemption. A host of benefits.

Earn Club Vistara Points and receive personalized offers

Redeem CV Points for free flights and upgrades

Enjoy Lounge Access, Priority services and more!

Kindly reset your PIN by Clicking here to proceed further.

Account Security and Verification Email Verification

An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.

In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.

The account security enhancements include:

- Creation of a strong password

- Verification of email address and mobile number

- Access to make changes to profile using One-Time Password (OTP)

For any concerns, write to us at contactus@clubvistara.com.

Mobile Number Verification

CREATE STRONG PASSWORD

As part of our Account Security enhancement, we request you to set up a new password in place of the 4 digit PIN.

Your password was reset and you are currently using a temporary password. You will be redirected to set up a new password before accessing your Club Vistara account.

Frequently Asked Questions: Convenience Fee

Home >> Frequently Asked Questions and Answers >> Vistara Wi-Fi

Booking
Manage My Booking
Check-in
Baggage
Convenience Fee
Goods And Services Tax (gst)
Buy On Board
Club Vistara
Vistara Wi-Fi

What are the tariff plans and the scope of the internet service? What are the rates applicable within and outside India?

In-flight Wi-Fi internet connectivity will be available free of cost to all Vistara customers for a limited period. During the limited period of the free offering, Vistara will gather information on system functionality and feedback on the overall customer experience to further fine-tune the service. We will announce the tariff plans for the service in due course.

Will there be any data usage capping or time limit per passenger during the introductory period?

The usage of Vistara’s in-flight Wi-Fi internet connectivity will be regulated eventually, however, as of now there is no capping on data usage or time limit per passenger.

Who is the inflight connectivity provider?

Vistara has partnered with Panasonic Avionics to offer in-flight Wi-Fi internet connectivity to its customers.

Will WhatsApp/ Facebook (VOIP) calls be allowed on board?

Any form of voice or video calls through Wi-Fi internet connectivity will not be allowed on Vistara flights. This is done keeping in mind the comfort and convenience of all passengers on board.

Will customers be able to stream live television inflight?

Live television streaming will not be available through Wi-Fi internet connectivity onboard Vistara flights. However, we are constantly working towards enhancing the overall customer experience and shall explore every possibility to offer what our customers want.

Will the network speed vary among cabin classes? If yes, what will be the speed capping for each class?

Vistara’s in-flight Wi-Fi internet connectivity will be uniform in every aspect across the cabin classes.

What is the period of the introductory offer? From when will Vistara start charging for the in-flight Wi-Fi internet service?

As an introductory offer, the in-flight Wi-Fi internet connectivity will be available free of cost to all Vistara customers until 31 December 2020. We will announce the tariff plans for the service in due course.

Will Vistara provide IFC services on all its aircraft?

Currently the service is available on International flights operated by its Boeing 787-9 Dreamliner and Airbus A321neo aircraft, starting 8^th December 2020.

Will the IFC services be available on both international and domestic routes?

Vistara will offer in-flight Wi-Fi internet connectivity onboard international flights only.

Will passengers be able to go online using 3G mobile data through GSM and GPRS for SMS and MMS services?

Usage of GSM or GPRS connectivity is not allowed in the Indian airspace as per government authorities.

Will there be additional benefits for Club Vistara members?

As an introductory offer, the in-flight Wi-Fi internet connectivity will be available free of cost to all Vistara customers. The tariff plans and structures will be announced in due course which will include details of special benefits to Club Vistara members, if any.

What kind of devices will be able to access Wi-Fi?

Passengers will be able to access the internet on all Wi-Fi enabled Portable Electronic Devices (PEDs).

Will there be wireless enabled devices available to borrow onboard?

Vistara’s in-flight Wi-Fi internet connectivity enables customers to access internet through their own Portable Electronic Devices (PEDs). There will be no devices available to borrow onboard.

When can passengers start using WiFi during the course of a flight?

Passengers will be able to use the in-flight Wi-Fi internet connectivity on Vistara flights when the aircraft goes above 10,500 ft. They will be informed about it through in-flight announcements.

Will the airline be able to monitor/control passenger browsing activity?

Vistara has deployed state-of-the-art mechanism to monitor and regulate data usage on board to avoid any misuse of the Wi-Fi internet connectivity. The service will be aligned with all the regulatory and statutory guidelines.