Frequently Asked Questions: Convenience Fee 

What are the tariff plans and the scope of the internet service? What are the rates applicable within and outside India?


Will there be any data usage capping or time limit per passenger during the introductory period?


Who is the inflight connectivity provider?


Will WhatsApp/ Facebook (VOIP) calls be allowed on board?


Will customers be able to stream live television inflight?


Will the network speed vary among cabin classes? If yes, what will be the speed capping for each class?


What is the period of the introductory offer? From when will Vistara start charging for the in-flight Wi-Fi internet service?


Will Vistara provide IFC services on all its aircraft?


Will the IFC services be available on both international and domestic routes?


Will passengers be able to go online using 3G mobile data through GSM and GPRS for SMS and MMS services?


Will there be additional benefits for Club Vistara members?


What kind of devices will be able to access Wi-Fi?


Will there be wireless enabled devices available to borrow onboard?


When can passengers start using WiFi during the course of a flight?


Will the airline be able to monitor/control passenger browsing activity?