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Account Security and Verification Email Verification
An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.
In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.
The account security enhancements include:
- Creation of a strong password
- Verification of email address and mobile number
- Access to make changes to profile using One-Time Password (OTP)
For any concerns, write to us at contactus@clubvistara.com.
CLICK HERE TO VIEW THE FARE RULES APPLICABLE FOR TRAVEL TILL 24th AUGUST 2020, AS PER THE DIRECTIVE ISSUED BY THE GOVT. OF INDIA.
Economy Class
Fare rules for Economy Class for travel outside India
Complimentary hot meal
Free Check-In Baggage Allowance (for Bangkok, Dubai, Singapore and Colombo)
30kg
30kg
35kg
Free Check-In Baggage Allowance (for Kathmandu)
20kg
20kg
25kg
Excess Baggage Fee*
USD 10 per kg (online pre-purchase) USD 12 per kg (at airport)
USD 10 per kg (online pre-purchase) USD 12 per kg (at airport)
USD 10 per kg (online pre-purchase) USD 12 per kg (at airport)
Standard Hand Baggage Allowance
7kg + an add'l smaller item that can fit under seat
7kg + an add'l smaller item that can fit under seat
7kg + an add'l smaller item that can fit under seat
Vistara Select
Yes
Yes
Yes
Club Vistara Points accrual
100%
Club Vistara Tier Points accrual
100%
100%
100%
Lounge Access
Chargeable
Companion Lounge Access (for CV Platinum members only)
Included
Included
Included
Not Offered
Not Offered
Not Offered
Changes*
USD 50
USD 40
One free up to 7 days of departure, USD 25 thereafter
Cancellation*
USD 100
USD 75
Free up to 7 days before departure, USD 60 thereafter
No Show*
USD 150
USD 110
USD 90
Changes*
USD 35
USD 25
One free up to 7 days of departure, USD 20 thereafter
Cancellation*
USD 50
USD 40
Free up to 7 days before departure, USD 35 thereafter
No Show*
USD 80
USD 65
USD 50
Changes
NPR 3,000
NPR 2,000
One free up to 7 days of departure, NPR 2,000 thereafter
Cancellation
NPR 3,500
NPR 3,000
Free up to 7 days before departure, NPR 3,000 thereafter
No Show
NPR 5,000
NPR 4,500
NPR 4,500
Complimentary hot meal
Free Check-In Baggage Allowance (for Bangkok, Dubai, Singapore and Colombo)
30kg
Free Check-In Baggage Allowance (for Kathmandu)
20kg
Excess Baggage Fee*
USD 10 per kg (online pre-purchase) USD 12 per kg (at airport)
Standard Hand Baggage Allowance
7kg + an add'l smaller item that can fit under seat
Vistara Select
Yes
Club Vistara Points accrual
100%
Club Vistara Tier Points accrual
100%
Lounge Access
Companion Lounge Access (for CV Platinum members only)
Included
Not Offered
Changes*
USD 50
Cancellation*
USD 100
No Show*
USD 150
Changes*
USD 35
Cancellation*
USD 50
No Show*
USD 80
Changes
NPR 3,000
Cancellation
NPR 3,500
No Show
NPR 5,000
Free Check-In Baggage Allowance (for Bangkok, Dubai, Singapore and Colombo)
30kg
Free Check-In Baggage Allowance (for Kathmandu)
20kg
Excess Baggage Fee*
USD 10 per kg (online pre-purchase) USD 12 per kg (at airport)
Standard Hand Baggage Allowance
7kg + an add'l smaller item that can fit under seat
Vistara Select
Yes
Club Vistara Points accrual
Club Vistara Tier Points accrual
100%
Lounge Access
Companion Lounge Access (for CV Platinum members only)
Included
Not Offered
Changes*
USD 40
Cancellation*
USD 75
No Show*
USD 110
Changes*
USD 25
Cancellation*
USD 40
No Show*
USD 65
Changes
NPR 2,000
Cancellation
NPR 3,000
No Show
NPR 4,500
Free Check-In Baggage Allowance (for Bangkok, Dubai, Singapore and Colombo)
35kg
Free Check-In Baggage Allowance (for Kathmandu)
25kg
Excess Baggage Fee*
USD 10 per kg (online pre-purchase) USD 12 per kg (at airport)
Standard Hand Baggage Allowance
7kg + an add'l smaller item that can fit under seat
Vistara Select
Yes
Club Vistara Points accrual
Club Vistara Tier Points accrual
100%
Lounge Access
Chargeable
Companion Lounge Access (for CV Platinum members only)
Included
Not Offered
Changes*
One free up to 7 days of departure, USD 25 thereafter
Cancellation*
Free up to 7 days before departure, USD 60 thereafter
No Show*
USD 90
Changes*
One free up to 7 days of departure, USD 20 thereafter
Cancellation*
Free up to 7 days before departure, USD 35 thereafter
No Show*
USD 50
Changes
One free up to 7 days of departure, NPR 2,000 thereafter
Cancellation
Free up to 7 days before departure, NPR 3,000 thereafter
No Show
NPR 4,500
*Equivalent amount will be charged in the local currency.
Changes
INR 3,500
INR 3,000
One free up to 7 days of departure, INR 2,500 thereafter
Cancellation
INR 4,500
INR 4,000
Free up to 7 days before departure, INR 3,500 thereafter
No Show
INR 5,500
INR 5,000
INR 4,000
Changes
INR 2,000
INR 1,500
One free up to 7 days of departure, INR 1,500 thereafter
Cancellation
INR 3,000
INR 2,500
Free up to 7 days before departure, INR 2,500 thereafter
No Show
INR 4,000
INR 3,500
INR 3,500
Changes
INR 3,500
Cancellation
INR 4,500
No Show
INR 5,500
Changes
INR 2,000
Cancellation
INR 3,000
No Show
INR 4,000
Changes
INR 3,000
Cancellation
INR 4,000
No Show
INR 5,000
Changes
INR 1,500
Cancellation
INR 2,500
No Show
INR 3,500
Changes
One free up to 7 days of departure, INR 2,500 thereafter
Cancellation
Free up to 7 days before departure, INR 3,500 thereafter
No Show
INR 4,000
Changes
One free up to 7 days of departure, INR 1,500 thereafter
Cancellation
Free up to 7 days before departure, INR 2,500 thereafter
No Show
INR 3,500
Notes
- In case of change of date/flight, the fare difference if any will be applicable.
- Applicable fees and service tax to be charged additionally for infant fares.
- Cancellation fee is applicable per customer, per transaction.
- Cancellation fee is in compliance with Civil Aviation Requirements Section 3 - Air Transport Series 'M' Part IV Rev-3, dated 27th February 2019.
- Total weight of one piece should not exceed 32 kg.
*All unutilized taxes shall be refunded. Service tax (K3) GST shall be refunded as recalculated on the refundable balance.
**No-show
- No show is when a passenger fails to change/cancel the booking at least 24 hours prior to departure of the flight.
- If a no-show ticket is processed for any changes/refund, then the penalties for the changes/refund will be applicable in addition to the no-show charge.
These rules and conditions are subject to change without any prior notice.
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