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Customers using American Express cards may experience some delays in refund on transactions done on or before 27-Apr-22 on our website and app in INR. Please contact Amex Support or our Customer Service Centre for assistance.
Flights to/from Ahmedabad may get affected from 17-Jan till 31-May-22 due to runway maintenance at SVPI airport. Call +91 9289228888 for assistance.



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Account Security and Verification Email Verification
An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.
In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.
The account security enhancements include:
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- Verification of email address and mobile number
- Access to make changes to profile using One-Time Password (OTP)
For any concerns, write to us at contactus@clubvistara.com.

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In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed.
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CLICK HERE TO VIEW THE FARE RULES FOR TRAVEL WITHIN INDIA AND OTHER CHANGES APPLICABLE UNTIL FURTHER NOTICE, AS PER THE DIRECTIVE ISSUED BY THE GOVT. OF INDIA.
Award Flights
Fare rules for Award flights for travel within India
Max Stay
3 months
6 months
6 months
Infant Fares
NA
NA
NA
Change Fee
(CV Points)
10%
10%
10%
No Show Fee
Taxes Refundable
(Refund fee applicable)
Taxes Refundable
(Refund fee applicable)
Taxes Refundable
(Refund fee applicable)
Cancellation Fee Up To 3 days Before Departure
15%
15%
15%
Baggage Allowed For Travel Within India
15 kg
20 kg
30 kg
Cancellation Fee Up To 2 Hours &Less Than
3 Days Before Departure
(CV Points)
25%
25%
25%
Max Stay
3 months
Infant Fares
NA
Change Fee
(CV Points)
10%
No Show Fee
Taxes Refundable
(Refund fee applicable)
Cancellation Fee Up To 3 days Before Departure
15%
Baggage Allowed For Travel Within India
15 kg
Cancellation Fee Up To 2 Hours &Less Than
3 Days Before Departure
(CV Points)
25%
Max Stay
6 months
Infant Fares
NA
Change Fee
(CV Points)
10%
No Show Fee
Taxes Refundable
(Refund fee applicable)
Cancellation Fee Up To 3 days Before Departure
15%
Baggage Allowed For Travel Within India
20 kg
Cancellation Fee Up To 2 Hours &Less Than
3 Days Before Departure
(CV Points)
25%
Max Stay
6 months
Infant Fares
NA
Change Fee
(CV Points)
10%
No Show Fee
Taxes Refundable
(Refund fee applicable)
Cancellation Fee Up To 3 days Before Departure
15%
Baggage Allowed For Travel Within India
30 kg
Cancellation Fee Up To 2 Hours &Less Than
3 Days Before Departure
(CV Points)
25%
Notes
- CV Points can be redeemed for Award flights operated by Vistara and its partner airlines only.
- Redemption of Award flight is subject to seat availability at the time of booking.
- A member can redeem an Award flight only for up to 8 other individuals at one time.
- Taxes & fuel surcharges and fees shall be collected separately in the applicable currency. The mode of payment for all award flight related charges will be Visa, MasterCard and American Express credit cards only.
- Members can redeem CV Points for Vistara Award flight upon accumulating a minimum of 500 CV Points in their Club Vistara account. To view the CV Points required for Award Flight on Vistara, click here To view the chart for Award Flight on Partner Airlines, click here.
- Club Vistara reserves the right to limit the number of seats made available for award travel per cabin per flight.
- Award Flights can be booked online by logging into www.airvistara.com. Or by calling at our Member Service Centre.
- Award flight tickets once confirmed shall be emailed to the member on his/her registered email id. This is subject to receipt of the payment of applicable taxes.
- Award Flight bookings cannot be exchanged or refunded for cash.
- Any change in the award flight booking like cancellations, flight/date change will be chargeable as per fare rules.
- The validity of an Award tickets will be as per the fare rules applicable
- In the event of Award Flight being cancelled by the member, CV Points will be credited back in the member’s account within 24 hours of cancellation of the ticket after deduction of fees. All relevant surcharges shall be refunded to the member.
- CV Points will not be refunded in case of the “No Show” passengers.
- Revenue seat booking cannot be converted into an Award Flight booking and an Award Flight booking cannot be converted into revenue seat booking.
- Request for any change in the booking or cancellations should be made 48 hours prior to departure of the flight.
- Wait listing of ticket is not available on Award flight booking.
- An award flight booking cannot be used in conjunction with any other promotion, coupon, discount or offer being run by Vistara or its partners.


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