Airport Information

Airport Address:

Suvarnabhumi Airport
999 Moo 1 Bangna - Trad Road Km 15 Rachathewa,
Bang Phli Samut Prakan 10540, Thailand

Airport Contact Information: +66 2132 1888, +66 2132 1111 2

Lounge: SilverKris Lounge

The lounge is located on Level 3, Concourse D (opposite gate D7), after Customs, Immigration and Quarantine (CIQ) clearance

Opening hours: 06:30 to 23:00 hours

Customers can look forward to a personalised service and enjoy the below facilities:

• Selection of warm food and light snacks
• Bartender service
• Wireless internet
• Massage chairs
• Restrooms
• Wheelchair accessible restrooms
• TV

Terminal Information:

Vistara operates from the International Terminal. For check-in, customers can proceed to Entrance 7, check-in row N.

Lost and Found:

For lost baggage, please visit the lost baggage tracking service counter on Level 4 in the Departures Hall between gates 5 and 6 or e-mail on baggage.services@airportthai.co.th.

Airport Address:

Indira Gandhi International Airport,
New Udaan Bhawan, New Delhi

Airport Contact Information: +91 011 61234567

Lounge:  Plaza Premium Lounge

Located at Domestic and International Departures, Terminal 3

Club Vistara Platinum and Gold members enjoy complimentary lounge access when travelling with us, both within and outside India

Terminal Information:

Vistara operates from Terminal 3

Lost and Found:

For lost baggage, please email: LostProperty.dial@gmrgroup.in

Airport Address:

Dubai International Airport
Terminal 1, Airport Road, Dubai

Airport Contact Information: +971 4 224 5555

Lounge: Ahlan Lounge

Located at Concourse D above the departure gates

Timing: 24 hours. Maximum stay of 4 hours + additional hours with extra charges of AED 25+5% VAT per person per hour

Terminal Information:

Vistara operates from Terminal 1 and Terminal 3 from 25th Aug 2020 onwards

Customers may need a Visa to exit the airport and transfer to the next terminal or show necessary documentation for inter-terminal transfer service.

We recommend checking for updates on specific transfer requirements for ease of travel.

Lost & Found contact information:

For lost baggage, please contact: +971 4504 4594

Airport Address:

Chhatrapati Shivaji Maharaj International Airport
Santacruz, Andheri
Mumbai

Airport Contact Information: +91 22 66851010

Lounge:

GVK Lounge and Loyalty Lounge (lounge access card holders)
Located in Terminal 2 on Level 3
Opening hours: 24 hours

AMEX Lounge (American Express card holders)
Located in Terminal 2 on Level 3
Opening hours: 24 hours

Terminal Information:

Vistara operates from Terminal 2. For check-in, customers can proceed to Gate-4, Row-G

Lost and Found:

For lost baggage, please write to bom.mhb@airvistara.com

Airport Address:

Singapore Changi Airport
70 Airport Boulevard, Singapore

Airport Contact Information: +65 6922 9600

Lounge: SATS Premier Lounge

Located on Level 3 in Departures, next to SQ Silver Kris Lounge and opposite DBS Lounge

Opening hours: 24 hours

Terminal Information:

Vistara operates from Terminal 3

Lost & Found information:

For lost baggage, please contact SATS Lost and Found, Terminal 3 on +65 65974500

Timing: 07:00 till 23:00 hours