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Please note: SkyLine between T1 and T2 at the Frankfurt Airport will not be operational between 02-May-2023 and 29-June-2023. Customers are advised to use the bus shuttle for T1<>T2 transfers. Airside operations of the SkyLine will not be affected.
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Airport Information
We ensure your trip is hassle-free, right from the start. From airport facilities to contact information, find out everything you need to know about the airports we operate from.
Bangkok
Airport Address:
Suvarnabhumi Airport
999 Moo 1 Bangna - Trad Road Km 15 Rachathewa,
Bang Phli Samut Prakan 10540, Thailand
Airport Contact Information: +66 2132 1888, +66 2132 1111 2
Lounge: Air France - KLM SkyLounge
Bangkok Suvarnabhumi Airport, International Concourse F
Airside - International Departures. Concourse F, Level 3, Departure Level, near Gate F2 (West Side).
Terminal Information:
Vistara operates from the International Terminal. Passengers travelling to Delhi can proceed to Entrance 7, check-in row P while those travelling to Mumbai can proceed to row Q (Q06 - Q10).
Lost and Found:
For lost baggage, please visit the lost baggage tracking service counter on Level 4 in the Departures Hall between gates 5 and 6 or e-mail on baggage.services@airportthai.co.th.
Delhi
Airport Address:
Indira Gandhi International Airport,
New Udaan Bhawan, New Delhi
Airport Contact Information: +91 011 61234567
Terminal Information:
Vistara operates from Terminal 3
Lounge: Encalm Lounge
Mezzanine Level, Domestic departures, Terminal 3, IGI Airport, New Delhi 110037
Club Vistara Platinum and Gold members enjoy complimentary lounge access when travelling with us within India.
Lost and Found:
For lost baggage, please email: LostProperty.dial@gmrgroup.in
Dubai
Airport Address:
Dubai International Airport
Terminal 1, Airport Road, Dubai
Airport Contact Information: +971 4 224 5555
Lounge: Ahlan Lounge
Located at Concourse D above the departure gates
Timing: 24 hours. Maximum stay of 4 hours + additional hours with extra charges of AED 25+5% VAT per person per hour
Terminal Information:
Vistara will operate from Terminal 1 effective 25-June-21.
Customers may need a Visa to exit the airport and transfer to the next terminal or show necessary documentation for inter-terminal transfer service.
We recommend checking for updates on specific transfer requirements for ease of travel.
Lost & Found contact information:
For lost baggage, please contact: +971 4504 4594
Mumbai
Airport Address:
Chhatrapati Shivaji Maharaj International Airport
Santacruz, Andheri
Mumbai
Airport Contact Information: +91 22 66851010
Lounge:
GVK Lounge and Loyalty Lounge (lounge access card holders)
Located in Terminal 2 on Level 3
Opening hours: 24 hours
AMEX Lounge (American Express card holders)
Located in Terminal 2 on Level 3
Opening hours: 24 hours
Terminal Information:
Vistara operates from Terminal 2. For check-in, customers can proceed to Gate-4, Row-G
Lost and Found:
For lost baggage, please write to bom.mhb@airvistara.com
Singapore
Airport Address:
Singapore Changi Airport
70 Airport Boulevard, Singapore
Airport Contact Information: +65 6884 7992
Lounge: SATS Premier Lounge
Located on Level 3 in Departures, next to SQ Silver Kris Lounge and opposite DBS Lounge
Opening hours: 24 hours
Terminal Information:
Vistara operates from Terminal 3. Passengers can proceed to Row 2 for check-in.
Lost & Found information:
For lost baggage, please contact SATS Lost and Found, Terminal 3 on +65 65974500
Timing: 07:00 till 23:00 hours
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Asia’s 3rd Youngest Aircraft Fleet
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