Web Check-In

CLICK HERE TO VIEW THE FARE RULES AND OTHER CHANGES APPLICABLE FOR TRAVEL TILL 24th AUGUST 2020,
AS PER THE DIRECTIVE ISSUED BY THE GOVT. OF INDIA.
Web Check-In

Indulge in the Vistara experience early with web check-in. We set out to make your journey extraordinary before you set foot in the airport with the added convenience of our web check-in option. Complete the straightforward check-in at your leisure from anywhere and enjoy your relaxed Vistara experience.

We recommend you keep the following in mind:

  • Web check-in is available 48 hours prior to scheduled departure time and closes 60 minutes prior to scheduled departure time for domestic flights.
  • Web check-in is available 48 hours prior and closes 120 minutes prior to scheduled departure time for international flights.

Terms and Conditions:

  • You can check-in on our website www.airvistara.com by clicking on the ‘Check-in’ tab on the booking widget.
  • You will receive your e-Boarding Pass via email.
  • Kindly read the instructions printed on your boarding pass carefully.
  • Emergency exit seats cannot be booked through web check-in. Vistara reserves the right to change your seat if you are assigned an emergency exit seat, in compliance with safety regulations or a change in aircraft configuration.
  • It is mandatory to produce a Web check-in boarding pass for security clearance and boarding.

Web check-in is not available:

  • For unaccompanied minors (UMNR).
  • If you have special service requests such as stretcher or extra seats.
  • For customers with a visual and hearing impairment.
  • For staff travel, industry discount tickets, upgrade vouchers and agent discount tickets.
  • For international credit card bookings where card verification is required before boarding the flight.
  • For groups of more than 9 people on the same booking.

Important points for domestic travel:

  • You cannot cancel your seat booking through Web check-in.
  • If you have check-in baggage, we request you report at the Baggage Drop counter at least 60 minutes prior to flight departure. You must present your photo ID at the same time.
  • You are requested to be present at the boarding gate with a valid ID, at least 20 minutes prior to the flight departure. In case you report after boarding gate closure; the No-Show policy as per the fare rules will apply to your ticket.
  • If you are not carrying a printed copy of your boarding pass, it may be collected from the check-in counter by providing a valid photo ID, at least 45 minutes prior to flight departure.

Important points for international travel:

  • You cannot cancel your seat booking through Web check-in.
  • You are requested to be present at the boarding gate with a valid ID, at least 20 minutes prior to the flight departure. In case you report after boarding gate closure; the No-Show policy as per the fare rules will apply to your ticket.
  • If you have check-in baggage, we request you to report at the Baggage Drop counter at least 120 minutes prior to flight departure. You must present a valid passport and visa at the counter.
  • If you are not carrying a printed copy of your boarding pass, it may be collected from the check-in counter by providing a valid passport and visa at the counter, at least 60 minutes prior to flight departure.