Web Check-In

CLICK HERE TO VIEW THE FARE RULES FOR TRAVEL WITHIN INDIA AND OTHER CHANGES APPLICABLE TILL 24th NOVEMBER 2020,
AS PER THE DIRECTIVE ISSUED BY THE GOVT. OF INDIA.
Web Check-In

Indulge in the Vistara experience early with web check-in. We set out to make your journey extraordinary before you set foot in the airport with the added convenience of our web check-in option. Complete the straightforward check-in at your leisure from anywhere and enjoy your relaxed Vistara experience.

We recommend you keep the following in mind:

  • Web check-in is available 48 hours prior to scheduled departure time and closes 60 minutes prior to scheduled departure time for domestic flights.
  • Web check-in is available 48 hours prior and closes 120 minutes prior to scheduled departure time for international flights.

Terms and Conditions:

  • You can check-in on our website www.airvistara.com by clicking on the ‘Check-in’ tab on the booking widget.
  • You will receive your e-Boarding Pass via email.
  • Kindly read the instructions printed on your boarding pass carefully.
  • Emergency exit seats cannot be booked through web check-in. Vistara reserves the right to change your seat if you are assigned an emergency exit seat, in compliance with safety regulations or a change in aircraft configuration.
  • It is mandatory to produce a Web check-in boarding pass for security clearance and boarding.

Web check-in is not available:

  • For unaccompanied minors (UMNR).
  • If you have special service requests such as stretcher or extra seats.
  • For customers with a visual and hearing impairment.
  • For staff travel, industry discount tickets, upgrade vouchers and agent discount tickets.
  • For international credit card bookings where card verification is required before boarding the flight.
  • For groups of more than 9 people on the same booking.

Important points for domestic travel:

  • You cannot cancel your seat booking through Web check-in.
  • If you have check-in baggage, we request you report at the Baggage Drop counter at least 60 minutes prior to flight departure. You must present your photo ID at the same time.
  • You are requested to be present at the boarding gate with a valid ID, at least 20 minutes prior to the flight departure. In case you report after boarding gate closure; the No-Show policy as per the fare rules will apply to your ticket.
  • If you are not carrying a printed copy of your boarding pass, it may be collected from the check-in counter by providing a valid photo ID, at least 45 minutes prior to flight departure.

Important points for international travel:

  • You cannot cancel your seat booking through Web check-in.
  • You are requested to be present at the boarding gate with a valid ID, at least 20 minutes prior to the flight departure. In case you report after boarding gate closure; the No-Show policy as per the fare rules will apply to your ticket.
  • If you have check-in baggage, we request you to report at the Baggage Drop counter at least 120 minutes prior to flight departure. You must present a valid passport and visa at the counter.
  • If you are not carrying a printed copy of your boarding pass, it may be collected from the check-in counter by providing a valid passport and visa at the counter, at least 60 minutes prior to flight departure.