Privacy Policy

This is the Privacy Policy of TATA SIA Airlines Limited (“TSAL”, “we”, “our”, “us”).

We are a company registered under the laws of India, having registered office at Jeevan Bharti Tower 1, 10th Floor, 124 Connaught Circus, New Delhi- 110001, India and corporate office at 10th Floor, One Horizon Centre, Golf Course Road, DLF Phase-V, Sector-43, Gurgaon, Haryana-122003, India. We are engaged in the business of operating, managing and providing scheduled air transport services under the brand name ‘Vistara’. For the purpose of the General Data Protection Regulation (“GDPR”), we are the ‘data controller’. Our data protection officer can be contacted at dpo@airvistara.com.

TSAL collects, uses and discloses Customer Data (as defined below) in order to provide you with a safe, smooth, efficient and customised experience with TSAL. The collection, use and disclosure of Customer Data enables TSAL to provide services and products that are most likely to meet your needs and requirements. This Privacy Policy outlines TSAL’s policy and responsibility in relation to the collection, use and disclosure of Customer Data.

By continuing to use TSAL’s services, you signify that you have read and understood this Privacy Policy.

 

SUMMARY

What information do we collect about you?


How will we use the information about you?


Who do we share your information with?


Where do we process your information?


How long do we keep hold of your information?


How can I exercise my rights over my information?


Dispute Resolution


How will we notify you of changes?


General Customer Data privacy policy statement

1. The types of Customer Data we collect


2. Is the provision of Customer Data required?


3. How we use your Customer Data


4. Disclosure of your Customer Data


5. Transfer of information overseas


6. Non-EU Data Subject Rights


7. EU Data Subject Rights


8. Retention


9. Accuracy


10. Security safeguards


11. Links to other websites


12. Minors


13. Updates to the privacy policy


14. Contact us