Q6. What if I book my flight through an OTA/Travel Agent. Can I still claim input tax credit on GST paid?
Yes. But please ensure that your OTA/Travel Agent records your GST details correctly in your booking. Vistara itself will only capture GST details for booking make directly with Vistara.
Q7. What if I forgot to provide my GST details or I provided incorrect GST details?
For tickets purchased directly through our Website, Mobile App, Airport Offices, Call Centre, please visit our website within 24 hours of booking your ticket and click on the following link Manage my Booking to enter/modify your GST details.
For ticket purchased through OTAs & Travel Agents, please contact them within 24 hours of booking your ticket to enter/modify your GST details.
Q8. When will I receive the GST invoice for my ticket?
Within 30 days of booking, a soft copy of the GST invoice for your ticket(s) shall be emailed to the GST Email Address provided at the time of booking the ticket.
Q9. Can I update my GST details on my ticket through the Vistara Call Centre?
No. For all Vistara booking done through Vistara’s direct channels one can directly enter/modify their GST details on our website within 24 hours of booking one’s ticket by clicking on the following link Manage my Booking.
However, for tickets purchased through our call center and airport ticketing offices, please ask our executive to record your GST details in your PNR while making the booking.
Q10. I have provided my GST details but I haven’t received my GST invoice?