We are happy to introduce Vistara YoungStar; An Unaccompanied Minors Service where your children (aged between 5 & 12) are looked after and provided with special care every step of the way, if they are travelling unaccompanied.
Parents/guardians have to ensure that all Unaccompanied Minor (UM) customers are carrying the correct photo identification, which is mandatory for travel.
We provide a dedicated service which ensures that your children will be looked after for the whole journey. During the trip your children will be escorted by airline staff through all the airport processes and seated in the aircraft where our cabin crew will keep a watchful eye on them. Your children will then be handed over at the destination to the authorized individual specified in the UM form. A fee of INR 2500* will be charged for each unaccompanied minor.
Customers aged between 13-18 years are regarded as young customers and may travel if parents/guardians choose to waive the UM handling of the child by signing the “UM Assistance and Handling Waiver Form”. If you wish your child to be treated as an unaccompanied minor, then this can be arranged for.
Please note that a young customer cannot be held responsible for a 5-12 year old child who will be treated as an UM.
Please get in touch with our Customer Service Centre on +91 928 922 8888 or +91 9958962222 should you wish to enquire about any other special assistance requirement pertaining to unaccompanied minors.
*This fee is applicable on bookings made on or after 27th February 2018. For bookings made before 27th February 2018, the old fee will be applicable.