Benefits and Privileges

Refer to the table below to know all about Club Vistara tier privileges.

Privileges & BenefitsBaseSilverGoldPlatinum
Earn Tier/CV PointsYesYesYesYes
Tier/CV Points*891011
Priority Airport Standby  YesYes
Priority Waitlist Clearance YesYesYes
Complimentary Fly Early   Yes
Complimentary Emergency Row Seat Selection  YesYes
Priority Airport Check-In Premium Economy CounterBusiness Class CounterBusiness Class Counter
Guaranteed Reservation in Economy Class  Upto 48 hrs PriorUpto 24 hrs Prior
Increased Check-In Baggage allowance (weight) +5 Kg+10 Kg+15 Kg
Increased Check-in Baggage Allowance for Economy Lite fares (Piece) 1pc1pc1pc
Carry-On Plus  YesYes
Priority Boarding  YesYes
Lounge Access  YesYes
Access to Partner Lounges for members  YesYes
Priority Baggage Handling  YesYes
Exclusive Offers and PromotionsYesYesYesYes
Lounge Access Vouchers 124
Companion Lounge Access   Yes
One-Class Upgrade vouchers on Tier Upgrade 123
One-Class Upgrade vouchers on Tier Renewal 135
Rescheduling Fee Waiver  1 change per booking for travel within India2 changes per booking for travel within & outside India
Enhanced Privileges when flying Singapore Airlines  YesYes
Access and management of your account information onlineYesYesYesYes
Dedicated Club Vistara HelplineYesYesYesYes

  • Priority Waitlist Clearance:

    Subject to availability, waitlist clearance priority will be given based on your tier. In case of same tier, the priority will be given to the member who booked the ticket earlier.

  • Guaranteed Reservation in Economy 48 Hrs/24 Hrs Prior To Departure:

    CV Platinum and Gold members will be entitled to a guaranteed seat in Economy Class. CV Platinum member request must be raised at least 24 hours prior to departure, in any sector flown by Vistara. CV Gold members will need to raise the request 48 hours prior to departure.

    This benefit can be availed only when the entitled CV member is unable to secure a seat in Business Class or Premium Economy. In case there is seat availability in Business Class or Premium Economy within 48/24 hours of the flight, the CV member will be required to purchase the same.

  • Rescheduling Fee Waiver:

    CV Platinum and Gold members can make changes to their existing booking at no additional charge effective 6th August 2019 onwards. However, fare difference, if any, will be applicable. CV Platinum members can make up to 2 changes per booking whereas CV Gold members can make up to 1 change per booking without paying the rescheduling fee. This benefit can be enjoyed only by CV Platinum & CV Gold member and not by their companions in the booking. All subsequent changes will be as per the charges for the respective fare category.

    This benefit can be used by CV Platinum members for changes in bookings for travel within and outside India & by CV Gold members for changes in bookings for travel within India , up to 24 hours prior to departure, for bookings made directly through airvistara.com or the Vistara mobile app. Members can enjoy this benefit by contacting our Customer Service Centre on +91 9289228888.

    This benefit is not applicable when flying on Economy Lite fares for travel within India.

  • Priority Airport Standby:

    CV Platinum and CV Gold members will receive priority on their requested flight’s standby list.

  • Complimentary Vistara Fly Early Service:

    As a CV Platinum member, if you reach the airport early, you can choose to fly early (i.e. if there is an earlier flight available within 4 hours of the originally booked flight) at no additional charge. This service is subject to seat availability.Click here to know more. The same is not valid on Economy Lite fares

  • Complimentary Emergency Row Seat Selection:

    CV Platinum and Gold members can opt for emergency row seats with our compliments, by calling our customer support centre or while checking in at the airport (subject to availability). The same is not valid when flying on Economy Lite fares.

  • Priority Check-In:

    Elite CV tier members will be entitled to faster check-in irrespective of cabin class. CV Silver members are entitled to use the Premium Economy counter and CV Platinum and Gold members are entitled to use the Business Class counter.

  • Carry-On Plus:

    CV Platinum and Gold members can carry up to 12 kg on board (inclusive of standard cabin baggage allowance) irrespective of the cabin class. This privilege is valid only for travel within India.

  • Increased Check-In Baggage allowance (weight)

    CV Platinum, CV Gold and CV Silver members are entitled to complimentary additional check-in baggage allowance over and above the check-in baggage entitled to their Vistara cabin class. No other increased baggage allowance promotion or voucher can be clubbed with this.

  • Increased Checked-in Baggage Allowance (Piece):

    CV Platinum, Gold and Silver members can check-in 1 additional piece of baggage when flying Economy Lite, in addition to the baggage allowance as per fare rules. However, additional piece of baggage is not applicable for CV Platinum, Gold and Silver flying Premium Economy and Business Class fares.

  • One-Class Upgrade Vouchers:

    Effective 6th August 2019, to reward CV members retaining their elite tier, CV Platinum and Gold members will earn 5 and 3 One-Class Upgrade vouchers respectively on renewing their tier through flights or Tier Points whereas CV members upgrading to Platinum and Gold tier earn 3 and 2 One-Class Upgrade vouchers respectively.

    Use your One-Class Upgrade vouchers to get a confirmed upgrade to the next cabin class, in case a redemption seat is available.

    Confirmed Upgrades post booking through Customer Service Centre (CSC):

    • Contact Customer Service Center (CSC) on +91 9289228888 post booking.
    • You can share your CV ID and Voucher Code along with the flight details for which an upgrade is required. Our CSC executive will then confirm your details and upgrade you to the next cabin class, basis the availability of redemption seats.

    In case the seat is not available, you may check at the airport for an upgrade to the next cabin class, 1.5 hour prior to departure.

    Confirmed upgrades at airport, 1.5 hour prior to departure:

    • Share your CV ID and valid ID proof at the check-in counter or boarding gate, 1.5 hour prior to departure.
    • You can either share the physical copy of your One-Class Upgrade voucher or the Voucher Code. Please note that physical voucher is mandatory if you gift the same to a friend or family member. You will be offered a seat in the next cabin class basis seat availability.

    Upgrade vouchers cannot be used when flying on Economy Lite fares for flights within India and on Economy Value fares for flights outside India.

    For flights within India, only 1 ‘One-Class Upgrade’ voucher is required to get upgraded to the next class i.e. from Economy to Premium Economy and Premium Economy to Business Class. To upgrade from Economy to Business Class, 2 ‘One-Class Upgrade’ vouchers will be required.

    For flights outside India, refer to the table below for details:

    OriginDestinationNumber of One-Class Upgrade vouchers required
    Economy Class to Premium EconomyPremium Economy to Business ClassEconomy Class to Business Class
    BangkokDelhi246
    DelhiBangkok246
    DelhiSingapore246
    DubaiMumbai134
    MumbaiDubai134
    MumbaiSingapore246
    SingaporeDelhi246
    SingaporeMumbai246

    Click here to view detailed terms and conditions.

  • Lounge Access:

    Avoid the crowd at the busy airport terminal. Step into our exclusive Vistara lounge and relax in luxury till your flight’s boarding begins. CV Platinum and Gold members are entitled to complimentary access to Vistara Lounge at Delhi-T3 and partner lounges when flying with Vistara, irrespective of cabin class on the flight date.

  • Lounge Access Voucher:

    Invite your co-passengers to relax with you at the Vistara Lounge on your next journey. CV Platinum and Gold members can redeem Lounge Access vouchers at the Vistara Lounge at Delhi-T3 to gain access for their guests as well. For CV Silver members, these vouchers are for self-consumption only. These vouchers cannot be used by CV members when flying on Economy Lite fares.

  • Priority Boarding:

    Skip the queues and board your flight in style, you can now start your flying experience in a quick, hassle-free manner and board early with priority boarding. CV Platinum and Gold members are entitled to complimentary priority boarding, irrespective of cabin class.

  • Priority Baggage Handling:

    We understand your time is precious and ensure you do not waste a minute when you complete your journey with priority baggage handling. CV Platinum and Gold members receive their check-in baggage on priority, ahead of other passengers.

  • Companion Lounge Access:

    CV Platinum members are entitled to bring one companion to Vistara and/or partner lounges when flying international on Vistara effective 6th August 2019 onwards. Your companion should also be flying international on Vistara on the same day. This feature is valid for international travel only.

*Tier Points are not applicable for customers booking under Economy Lite fares.