Pre-purchase Excess Baggage

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Pre-purchase excess baggage at concessional rates.

Pre-purchase excess baggage and save lots with concessional rates up to 6 hours before departure on Vistara website and Customer Service Center.

You may also purchase the service up to 60 minutes on Vistara website, & through Customer Service Center and Vistara’s airport ticket offices (ATOs) at non-discounted rates.

Under Vistara Freedom Fares, we have revised the free baggage allowance for each fare category. Additionally, a per piece baggage concept is applicable for Economy Lite customers only. Under this policy, Economy Lite customers can carry only ONE piece of baggage, with a maximum weight of 15 kg. However, excess baggage can be purchased in order to carry more.

There are two ways you can purchase excess baggage:

  • At the airport - If only additional weight is being carried, you will be charged INR 500 per kg (inclusive of taxes), irrespective of the fare you selected.

For Economy Lite customers also carrying additional pieces, you will be charged INR 500 (handling charges, inclusive of taxes) per piece at the airport.

  • You can also pre-purchase excess baggage online (only additional weight over and above your allowance) at concessional rates up to 6 hours before departure and at non-discounted rates up to 60 minutes before departure.

You can choose to pre-purchase excess baggage while making a fresh booking. In case you have already made a booking, you can purchase excess baggage from the ‘Manage My Booking’ section on the Vistara website. Simply click on ‘My Bookings’ on the booking widget and enter your PNR and Last Name. You can then select ‘Modify Optional Services’ on the left panel, choose ‘Pre-purchase Excess Baggage’ and select the slab you want.

Please note that for Economy Lite customers, there will be an additional baggage handling charge of INR 500 per piece (inclusive of taxes) applicable at the airport in case the customer carries more than one piece.

Charges applicable up to 6 hours before departure:

 

Excess weight charges for advance online purchaseCharges (inclusive of taxes)
5kgINR 2000
10kgINR 3500
15kgINR 5000

Charges applicable from 6 hours up to 60 minutes before departure:

 

Excess weight charges for advance online purchaseCharges (inclusive of taxes)
5kgINR 2500
10kgINR 5000
15kgINR 7500

For more details, visit FAQs


Terms and Conditions

  • This service is valid only on routes where Vistara flies direct.

  • Charges for the service includes all applicable taxes.

  • Pre-purchase excess baggage service is applicable for customers with confirmed bookings only and is non-transferable/non-refundable. If the flight is cancelled by Vistara, this service will be refunded, or transferred to the next flight.

  • No modification to the pre-purchase excess baggage service is allowed after completing the booking.

  • In case you have added excess baggage service erroneously while making your booking and are yet to make the payment, you may ignore the existing booking and start afresh with a new search.

  • In case you wish to change your flight, excess baggage purchased will not be automatically associated to the new flight. The customer can contact Customer Service Centre at +91 9289228888 in order to get it transferred to the new flight.

  • Pre-purchase excess baggage service cannot be used for transporting any type of cargo.

  • Weight for check-in baggage in a single piece cannot exceed 32 kg. The maximum weight that can be checked in per customer cannot exceed 96 kg in total.