Vistara announces a “Celebration Sale” for being voted ‘India’s Best Domestic Airline’ 23rd November 2016

Fares starting at just INR 999 all-in for travel between 5 December 2016 and 1 October 2017

  • Booking Period: 23 November 2016 – 25 November 2016 (midnight)
  • Travel Period: 5 December 2016 – 1 October 2017


New Delhi, November 23, 2016: Vistara, India’s fastest growing full service carrier, today announced an unmissable “Celebration Sale” for being voted as ‘India’s Best Domestic Airline 2016’ by the readers of Travel + Leisure India magazine. The exciting Sale invites travellers to experience ‘flying the new feeling’ with Vistara in the happy month of December and into 2017 with all-inclusive fares starting at just INR 999. Travellers can book tickets between Wednesday, 23 November 2016 and midnight of Friday, 25 November 2016 for travel between 5 December 2016 and 1 October 2017.  

The attractive Sale enables people to choose from destinations across the length and breadth of the country and seize the opportunity to book tickets for their Christmas or New Year holidays or travels in 2017. Furthermore, cash bookings using INR 500 and INR 1,000 rupee notes will be accepted at Vistara’s airport ticket counters until midnight of Thursday, 24 November 2016.

Examples of Economy Class fares on offer are as below (one-way, all-inclusive fares, partial listing only):

SectorVistara's All-In Promotional Fares (INR)
Srinagar - Jammu999
Mumbai - Goa1,499
Kolkata – Guwahati1,499
Delhi - Lucknow1,549
Kochi - Mumbai1,699
Delhi - Srinagar1,999
Delhi - Mumbai2,149
Bengaluru - Kolkata2,340
Delhi - Pune2,349
Delhi - Hyderabad2,379
Kolkata - Delhi2,399
Kolkata - Bengaluru2,499
Bengaluru - Delhi2,549
Delhi - Guwahati2,599
Delhi – Bhubaneswar2,799
Delhi – Bagdogra2,949
Delhi - Goa3,099
Delhi - Kochi3,499
Kolkata - Port Blair

3,999

Seats under this offer are limited and are available on a first-come, first-served basis, and so, the earlier one books, the better the chance of grabbing the lowest fares. Vistara continues to grow and gain accolades as it redefines air travel in India with its unmatched excellence in offering personalised services and impressively meticulous operations. Apart from being voted ‘India’s Best Domestic Airline’ in an online poll conducted by Travel + Leisure India, Vistara was also acknowledged as the ‘Most Loved Airline’ by Skytrax and the ‘Best new entrant (Domestic)’ by Air Passengers Association on India, earlier this year. In a short span of 22 months, Vistara has expanded its network to 18 destinations with 515 weekly flights and a fleet of 13 aircraft, having flown more than 3 million happy customers.

Bookings under the “Celebration Sale” are now open on www.airvistara.com, Vistara’s iOS and Android mobile apps, at Vistara’s Airport Ticket Offices (ATOs), through Online Travel Agencies (OTAs), and through traditional travel agents. Vistara’s GDS partners include Abacus, Amadeus and Travelport, which will enable customers to book via all major channels. Bookings for this sale cannot be made at Vistara’s call center.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalized flying experiences for its customers.  Vistara commenced its commercial operations on January 9, 2015 with an aim of setting new standards in the aviation industry in India.  
For additional information, visit www.airvistara.com

 

Vistara announces strategic partnership with Booking.com 8th November 2016

Club Vistara (CV) members to earn 2 points for every INR 100 spent on hotel reservations made on Booking.com

New Delhi, November 8, 2016: Vistara, India’s fastest-growing full service carrier, today announced its partnership with Booking.com, the global leader in booking accommodations online.

The partnership enables members of Club Vistara (CV) - India’s fastest rewarding frequent flyer program – to earn 2 CV points on every INR 100 spent on making accommodation bookings on Booking.com via Vistara’s hotel booking website, hotels.airvistara.com. Customers will now be able to book hotels at their favourite destinations and choose from more than a million properties across the world, while earning Club Vistara points.

Commenting on the partnership, Mr. Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara, said, “We’re committed to delivering the best value to our all our Club Vistara customers for placing their trust in us. The partnership with Booking.com is in line with our objective of providing them with more opportunities to earn CV points through their travel and lifestyle activities with leading brands and service providers across segments.”

David Peller, Director of Strategic Partnerships - Asia Pacific, Booking.com said, At Booking.com, it’s our passion to connect both business and leisure travellers with the world’s best accommodation options, whatever their budget or preferred accommodation type is. We’re thrilled to be able to provide Vistara’s customers with a massive selection of accommodations, from apartments, 5-star hotels, B&Bs, villas, hostels and more, while helping them earn CV points.”

The recently refreshed Club Vistara offers the fastest earn and redemption of points of any Indian airline loyalty program, and also provides the most generous elite tier privileges regardless of class of travel or fare paid. In a short span of less than two years, Vistara has expanded its network to 18 destinations with over 515 weekly flights and a fleet of 13 brand new A320 aircraft, further connecting India with multiple international destinations through its interline partners.

To know more about the Booking.com-Vistara partnership, visit:

https://www.airvistara.com/trip/deals-and-offers/bookingcom

About Vistara (TATA SIA Airlines Limited): 

TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalized flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com

About Booking.com

Booking.com is the world leader in booking hotel and other accommodations online. It guarantees the best prices for any type of property – from small independents to five-star luxury. Guests can access the Booking.com website anytime, anywhere from their desktops, mobile phones and tablet devices, and they don’t pay booking fees – ever. The Booking.com website is available in 42 languages, offers over 1M hotels and accommodations including 498,000 vacation rental properties and covers over 94,000 destinations in 224 countries and territories worldwide. It features over 100M reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With over 19 years of experience and a team of over 11,000 dedicated employees in 176 offices worldwide, Booking.com operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience.

 

Established in 1996, Booking.com B.V. owns and operates Booking.com™, and is part of The Priceline Group (NASDAQ: PCLN). Follow us on Twitter, Google+ and Pinterest, like us on Facebook, or learn more at http://www.booking.com.

 

Media Contacts:

Rashmi Soni                                        

Head – Corporate Communications         

Vistara – A TATA SIA JV                         

Email: rashmi.soni@airvistara.com

 

Vistara celebrates the festive season with 3 millionth customer 28th October 2016

Vistara’s Grand Celebration at Kolkata Airport with 3 millionth customer  

Kolkata, October 28, 2016: Vistara, India’s fastest growing full service carrier, today achieved another milestone of flying 3 million happy customers in less than two years of operations. Inheriting the lineage of two globally iconic brands - Tata Sons and Singapore Airlines, Vistara has been applauded by flyers for its customer-centric approach and for bringing joy back to flying.

Vistara surprised its 3 millionth customer, Mr. Abhinav Adhikari at Kolkata’s Netaji Subhash Chandra Bose International Airport received a pleasant surprise when a grand welcome accompanied by a live

acoustic music performance greeted him when he checked in at the airport. Vistara gifted Mr. Abhinav Adhikari a courtesy upgrade to Vistara’s Business Class cabin on his flight to Delhi.  The special boarding pass was presented by Mr. Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara.

Mr. Abhinav Adhikari had not felt more special at an airport earlier, as he exclaimed, “It is the most wonderful surprise I’ve ever got before taking a flight! Really, it made me feel like a celebrity, and I am extremely touched with such a warm welcome. I was a fan of Vistara until today, but for this amazing surprise, I am now a proud loyalist!”

Expressing delight on the milestone achievement, Mr. Phee Teik Yeoh, CEO, Vistara, said, “There’s nothing more satisfying for us than to see our customers reacting positively to our product and service. 3 million is not just any number to us. It is a significant milestone in our journey to become a world-renowned airline of choice esteemed for its exceptional customer service. This milestone celebration could not have been more timely, taking place just before Diwali. Our fast growing fan base is a strong endorsement of our brand and a fruition of our relentless commitment to transforming the flying experience in India, forever. This milestone achievement only strengthens our resolve further to delight our customers at every encounter, on every journey. As we eagerly look forward to welcoming our 5 millionth customer on board, soon, I would like to invite all travelers in India to join our customers to "Fly the new feeling".

Vistara had flown 2 million customers by June 2016, and added another million within just four months. With its rapidly expanding network in India, Vistara recently inducted the 13th brand new A320 aircraft to its fleet and in response to the request of the business communities and leisure travelers, increased its frequency between Kolkata and Bengaluru, now serving two daily direct flights between the metro cities. In less than two years since commencing operations, the airline has expanded its network to 18 destinations across India with 515 weekly flights, connecting India with multiple international destinations via its fast-growing network of interline partners.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalized flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com

For more information, please contact:

Rashmi SoniSaumya Bhushan
Head – Corporate CommunicationsAvian Media
Vistara – A TATA SIA JVEmail: saumya@avian-media.com
Email: rashmi.soni@airvistara.comPhone D: + 91 11 46625596

Vistara announces the Affordable Luxury suite of offers 17th October 2016

New Delhi, October 17, 2016: Vistara, India’s fastest growing full service carrier, today announced the launch of its “Affordable Luxury” suite of offers, designed especially for the discerning leisure travellers who plan and book early. The scheme is for Premium Economy and Business Class travel across Vistara’s entire network, with Premium Economy fares starting at Rs 2,560 and Business Class at Rs 5,650 one-way respectively, excluding taxes and fees.

The “Affordable Luxury Weekdays” scheme offers up to 60% discount relative to last minute fares if booked 30 days or more in advance. One can travel in style in Business Class across Vistara’s entire network. Sample fares are as follows, between:

  • Srinagar and Jammu for Rs 5,650
  • Delhi and Lucknow or Varanasi for Rs 7,050
  • Delhi and Ahmedabad for Rs 8,775
  • Delhi and Kolkata or Guwahati for Rs 9,285
  • Mumbai and Kochi for Rs 9,645

 

Similarly, “Affordable Luxury Weekdays” offers up to 40% discount for Premium Economy relative to last minute fares if booked 30 days or more in advance. Travellers can experience Vistara’s comfortable Premium Economy experience across Vistara’s entire network, sample fares below between:

  • Delhi and Lucknow for Rs 2,560
  • Delhi and Ahmedabad for Rs 3,050
  • Delhi and Kolkata for Rs 3,690
  • Mumbai and Kochi for Rs 3,990

 

For travel on weekends, Vistara’s “Affordable Luxury Weekends” fares for Business Class are for travel all-day on Saturdays and for departures up to 4pm on Sundays. This scheme offers up to 60% discount relative to normal Business Class fares if booked 15 days or more in advance, and up to 40% discount even if booked at the last minute. Examples of weekend fares for Business Class are:

  • Rs 5,650 between Srinagar and Jammu
  • Rs 7,928 between Mumbai and Goa
  • Rs 9,285 between Kolkata and Port Blair

 

For those wanting to get away with their spouse or loved ones in style, Vistara is also offering a ‘Friends and Family’ discount of up to an additional 10% for two or more pax travelling together and booking seven days or more in advance.

(All fares shown above are for one-way travel, taxes and fees not included)

While the best fares are available for those who book 30 days or more in advance, attractive discounts are also available for those who book 7 days and 15 days in advance.

As part of “Affordable Luxury”, Vistara has also introduced flight plus hotel packages for Premium Economy and Business Class at attractive rates under the “Affordable Luxury Holidays” scheme, in cooperation with select travel partners and hotels. For example, customers can fly Vistara to the beautiful Andaman & Nicobar Islands in Business Class or Premium Economy, and stay at the fabulous, five-star Barefoot Resort on Havelock Island, at attractive package rates.

Commenting on the launch of Vistara’s “Affordable Luxury” suite of offers, Mr. Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara, said,It is said that for some, the journey is as important as the destination. Our research and dialogue with frequent travellers has indicated that there is increasing interest amongst discerning travellers for affordable Business Class and Premium Economy fares for their leisure travel. As our network grows, we are adding flights to a variety of destinations that offer wonderful opportunities for vacations or quick weekend getaways. Vistara’s “Affordable Luxury” suite of offers is designed to meet the needs of the discerning travellers who desire the luxury of Business Class or comfort of Premium Economy for their journey, and are willing to plan and book in advance or travel on weekends to enjoy these experiences at affordable rates.

Bookings are now open on www.airvistara.com, on Vistara’s iOS and Android mobile apps, and through Online Travel Agencies (OTAs) and traditional travel agents. Vistara’s GDS partners include Abacus, Amadeus and Travelport, which will enable customers to book via all major channels. Seats are limited and available on a first-come, first serve basis, and require minimum 7 days advance purchase, with the best fares available with 30 days advance purchase. Fares displayed on www.airvistara.com and on OTAs reflect the lowest available discount fares based on date of booking and seat availability.

In a span of less than two years, Vistara has expanded its network to 18 destinations with 430 weekly flights and a fleet of 13 brand new A320 aircraft, further connecting India with multiple international destinations through its interline partners. Having flown more than 2.5 million happy customers already, Vistara continues to grow and gain accolades as it redefines air travel in India.

Notes to editor:

  • The “Affordable Luxury” suite of offers covers Advance Purchase and Weekend fares, and upscale Holiday and Flight plus Hotel travel packages, for Business Class and Premium Economy
  • “Affordable Luxury Weekdays” are for travel departing from Sunday 4pm through Fridays midnight, and offers Business Class fares up to 60% off if booked at least 7, 15, or 30 or more days in advance (the earlier you book, the greater the discount); Premium Economy fares under “Affordable Luxury Weekdays” offers up to 40% off if booked at least 7, 15, or 30 or more days in advance (the earlier you book, the greater the discount)
  • “Affordable Luxury Weekends” are available for Business Class only, offering up to 60% off for travel all day Saturday and for departures up to 4pm Sundays, with discounts available even for last minute bookings
  • Additional discounts of up to 10% available for groups of 4-9 in Premium Economy, and 2-4 in Business Class
  • Attractive flight plus hotel packages also being made available under “Affordable Luxury Holidays” through Vistara’s travel partners for Premium Economy and Business Class
  • Level of discount varies based on route, flight, date of purchase, and date of travel

 

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalized flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com

For more information, please contact:

Rashmi SoniSaumya Bhushan
Head – Corporate CommunicationsAvian Media
Vistara – A TATA SIA JVEmail: saumya@avian-media.com
Email: rashmi.soni@airvistara.comPhone D: + 91 11 46625596

 

Vistara receives CAT III-B certification for low visibility operations ahead of winter fog season 13th October 2016

  • Vistara’s fleet of 13 Airbus A320 already CAT III B equipped, and crew trained for extreme low visibility operations
  • Certification fully gears up Vistara for upcoming winter fog season and to maintain its record of high on-time performance


New Delhi, October 13, 2016: Vistara (TATA-SIA Airlines Ltd), India’s fastest growing full service carrier – whose impeccable operational excellence is the envy of other airlines in India, with its zero flight cancellation rate and consistently high On-Time Performance (OTP) records - has now received the Category III Bravo (CAT III-B) certification from the Directorate General of Civil Aviation (DGCA).  The certification could not have been more well-timed for Vistara to maintain its stellar performance during the upcoming fog season. Permitting its CAT IIIB compliant fleet and crew to operate with a Runway Visibility Range (RVR) of as low as 75 meters, the approval is a milestone achievement as it is the highest level of low-visibility rating awarded in India currently. The certification will enable Vistara to safely operate under low visibility conditions due to fog or any other poor weather conditions, which is anticipated in north east and northern parts of the country, typically during year-end and the beginning of the year.

Expressing delight, Phee Teik Yeoh, CEO, Vistara said “Although a bad weather condition is beyond our control, we always endeavor to minimise the inconvenience faced by our customers during a flight delay or diversion arising from inclement weather. We value the trust and faith our customers repose in us when they make Vistara their choice of travel. We are therefore committed to offer a seamless flying experience to them – be it in terms of deploying the most advanced technologies and systems for our aircraft, adequately training our crew or providing a memorable on-board experience. I am proud of my team's relentless efforts in the past months to secure the regulatory approval for Cat 3B well in time before the fog season sets in. This certification will allow us to provide a seamless flying experience to our valued customers."

Vistara’s current fleet of 13 brand new A320s come with the integrated CAT IIIB auto land system, and its crew is given rigorous training to ensure the safety of its customers and providing a world class travel experience. Vistara has consistently maintained its high On-Time Performance (OTP) throughout the year.

In a short span of less than two years, Vistara has expanded its network to 18 destinations across India with 430 weekly flights, further connecting India with multiple international destinations via its fast-growing network of interline partners. Having already flown more than 2.5 million happy customers, Vistara continues to grow and gain accolades as it redefines air travel in India.

The “Grin Like Little Deepika” Sale is back! 5th October 2016

Vistara announces fares starting at just ₹ 999 all-in for travel in the festive season and beyond into 2017

  • Travel in style for a little bit more: Premium Economy fares under this offer start at just 2999 all-in, and Business Class at just 5,999 all-in
  • Travel period is from 12th October 2016 to 25th March 2017, and minimum 7 days advance purchase required
  • Bookings are now open, and will close at midnight, Friday 7th October


New Delhi, October 5, 2016: Vistara, India’s fastest growing full service carrier, today announced the return of the “Grin Like Little Deepika” sale, inviting more travellers to fly and experience the New Feeling in the festive season and into 2017. The sale went live this morning and will be open till midnight of Friday, 7th October. Economy class one-way fares start at 999 all-in for travel between 12th October 2016 and 25th March 2017. The sale also includes Premium Economy and Business Class, with fares starting at 2999 and 5999 one-way respectively, all-in.

Examples of Economy Class fares on offer are as below (one-way, all-inclusive, partial listing only):

Select SectorEconomy Class
Srinagar - Jammu 999
Mumbai – Goa₹ 1199
Lucknow – Delhi₹ 1199
Jammu – Delhi₹ 1499
Kolkata - Guwahati₹ 1749
Mumbai – Kochi₹ 1899
Mumbai – Bengaluru₹ 1999
Ahmedabad – Delhi₹ 1999
Delhi – Mumbai₹ 1999
Bengaluru – Delhi₹ 2299
Pune – Delhi₹ 2399
Bhubaneshwar – Delhi₹ 2599
Delhi – Goa₹ 2999
Bengaluru – Kolkata₹ 3099
Kolkata – Port Blair₹ 3499

Examples of Premium Economy and Business Class fares on offer are as below (one-way, all-inclusive, partial listing only):

Select SectorEconomy ClassBusiness Class
Srinagar - Jammu 2999 5999
Guwahati – Bagdogra₹ 3185₹ 7335
Delhi - Lucknow₹ 3371 8216
Kolkata - Guwahati₹ 3662 8415
Delhi – Jammu₹ 3939 8468
Delhi – Varanasi₹ 2870 8579
Mumbai - Goa₹ 3930 9029
Delhi – Chandigarh₹ 3534 9197
Mumbai – Bengaluru₹ 4266 9828
Delhi – Bagdogra₹ 6040 9971
Delhi – Srinagar₹ 3939 10,075
Delhi – Ahmedabad₹ 4187 10,340
Kolkata – Port Blair₹ 6328 10,508
Mumbai – Kochi₹ 4724 10,891
Delhi – Kolkata₹ 4884 10,983
Delhi - Guwahati₹ 6759 10,983
Kolkata – Bengaluru₹ 5867 12,652
Delhi - Bhubaneshwar₹ 5854 13,403

Seats are limited and available on a first-come, first serve basis, and require minimum 7 days advance purchase, with the best fares available with 30 days advance purchase.

Commenting on the #LittleDeepika Sale, Mr. Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara, said, “This sale offers travellers a fantastic opportunity to fly Vistara and get to know what it is that has made us the most loved airline (as per SkyTrax) in such a short period of time, with industry-leading on-time performance, classy inflight ambience with luxurious Italian leather seats, and complimentary gourmet meals served by cabin crew trained by Singapore Airlines. It is also a wonderful opportunity for travellers to experience our rapidly expanding network, including new flights connecting Delhi and Kolkata to Port Blair, and Bengaluru to Guwahati via Kolkata. What’s more, the sale covers not only the festive season, but also the New Year thru March 2017. And as a bonus, the offers are not only for Economy Class, we have also got fantastic offers for Premium Economy and Business Class. As always, the earlier you book, the better fare you get”, he concluded.

Bookings are now open on www.airvistara.com, on Vistara’s iOS and Android mobile apps, and through Online Travel Agencies (OTAs) and traditional travel agents. Vistara’s GDS partners include Abacus, Amadeus and Travelport, which will enable customers to book via all major channels.

In a span of just 20 months, Vistara has expanded its network to 18 destinations with 430 weekly flights, further connecting India with multiple international destinations through its interline partners. Over the next few weeks, Vistara’s fleet will grow to thirteen aircraft which will fly 515 flights weekly. Having already achieved the benchmark of flying more than 2.5 million customers, Vistara continues to grow and gain accolades as it redefines air travel in India.

Vistara inaugurates daily service to Port Blair from Delhi and Kolkata 30th September 2016

  • Convenient arrival and departure timings at Port Blair to align with ferry and catamaran services to Havelock Island
  • Third daily flight added between Delhi and Kolkata for the Puja season (September 30 – October 12)


New Delhi, September 30, 2016: Vistara, India’s fastest growing full service carrier, today inaugurated operations to Port Blair, as its flight UK 747 took off from Delhi for Port Blair via Kolkata, at 0720 hours. With the addition of Port Blair to its rapidly expanding pan-India network, Vistara now serves 18 destinations across the length and breadth of the country.

Port Blair, with a population of 110,000, is a perfect fit for Vistara’s growing network for leisure and business travelers alike. The city is a gateway to a group of over 500 islands in the Union Territory of Andaman and Nicobar Islands, boasting of an indigenous culture, South Asia’s only active volcano, rich marine life as well as wildlife, world-famous pristine beaches, and thrilling underwater sports. Its reputation as one of the most beautiful holiday destinations in Asia also gives a major boost to its fishing and handicraft industries. Port Blair, clean and neatly laid out, with colourful buildings and impressive colonial architecture, has been selected as one of the hundred Indian cities to be developed as a smart city under the government’s flagship Smart Cities mission.

The new service to Port Blair offers a daily flight from Delhi and Kolkata (same aircraft service via Kolkata), with arrival and departure timings that allow for convenient connections to ferry and catamaran services between Port Blair and Havelock Island. The island is the site of Radhanagar Beach, voted Asia’s Best Beach by Time magazine.

Commenting on the launch of the new services, Mr. Phee Teik Yeoh, CEO, Vistara, said, “We are delighted to add Port Blair to our fast-growing network with a daily direct flight from Delhi via Kolkata. The Andamans are a beautiful part of India with rich history and breathtaking natural beauty. We are pleased to offer both the visitors, and the wonderful residents of this region, the chance to experience ‘the new feeling’ of flying Vistara, an airline that is setting new standards of service excellence, when they travel to and from Port Blair.”

Mr. Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara, added, “Delivering on our brand promise to provide seamless, thoughtful and personalized services, we are pleased to introduce a variety of attractively priced packages in cooperation with top travel entities to offer our customers the most convenient travel in the Andamans. While Port Blair itself offers a lot to see and do, including the historic Cellular Jail and an excursion to the neighboring Ross Island, we have also timed our flights to offer the most convenient connections to and from the most popular inter-island ferries such as to Havelock Island.”
Vistara also announced the addition of a third daily flight between Delhi and Kolkata to cater to the Puja rush.  This supplementary flight will operate between September 30 and October 12.

Kolkata <> Port Blair Flights
Flight noOriginDestinationDepartureArrivalFrequency
UK 747DelhiPort Blair10151245Daily
UK 778Port BlairKolkata13451600Daily
Delhi <> Port Blair Flights
Flight noOriginDestinationViaDepartureArrivalFrequency
UK 747DelhiPort BlairKolkata07151245Daily
UK 778Port BlairDelhiKolkata13451930Daily
Delhi <> Kolkata Flights (effective 30 September 2016)
Flight noOriginDestinationDepartureArrivalFrequency
UK 747DelhiKolkata07150930Daily
UK 719DelhiKolkata20202230Daily
UK 723DelhiKolkata17401955Daily (30Sep-12Oct)
UK 720KolkataDelhi07000925Daily
UK 778KolkataDelhi17001930Daily
UK 712KolkataDelhi20352305Daily (30Sep-12Oct)

In a span of just 20 months, Vistara has expanded its network to 18 destinations with 430 weekly flights, further connecting India with multiple international destinations through its interline partners. Over the next few weeks, Vistara’s fleet will grow to thirteen aircraft which will fly 515 flights weekly. Having already achieved the benchmark of flying more than 2.5 million customers, Vistara continues to grow and gain accolades as it redefines air travel in India.

Vistara’s all-new Club Vistara is the fastest rewarding frequent flyer program 26th September 2016

  • Fastest points earn, award redemption, and elite tier qualification of any airline frequent flyer program in India
  • Most flexible tier evaluation based on faster accrual of points or number of flights flown
  • Enhanced elite benefits including periodic complimentary upgrade vouchers and lounge passes for use by guests of elite members
  • New Platinum level with exclusive benefits including Meet and Greet service and no rescheduling fees
  • Elite tier benefits available at all times for all flights, regardless of fare paid
  • Retrospective Elite Tier upgrades based on new, faster criteria, along with special “Thank you” offers for existing Club Vistara members


New Delhi, September 26, 2016: Vistara, India’s fastest growing full service carrier, launched the all-new Club Vistara (CV) frequent flyer program today, with inputs from its frequent flyers and those of other airlines forming the basis for the revamp. With this, Club Vistara becomes the fastest rewarding frequent flyer program in the aviation industry* in India. It is also the most generous and least restrictive of all. The Club Vistara frequent flyer program not only provides its members enhanced privileges but also offers the fastest accrual of points, redemption, and faster elite tier upgrades. CV members can accumulate CV Points when flying with Vistara, engaging with co-brand and airline partners, and also by participating in various promotional activities.

In addition to the existing CV Gold and CV Silver membership tiers, the airline has introduced a Platinum membership as its highest tier, and has also introduced a two-track scheme for elite tier qualification, which can now be through points accrued or flights flown, whichever is quicker. Club Vistara Silver, Gold, and Platinum level members receive a host of benefits like additional baggage allowance, priority check-in and baggage handling, priority boarding, complimentary upgrade vouchers and lounge access, depending on their tier status.


Commenting on the launch of revamped Club Vistara program, Phee Teik Yeoh, CEO, Vistara, said, “We are committed to delivering value and outstanding service to our customers. In response to the evolving needs of our frequent flyers, we have enhanced our program and introduced new features that are relevant and important to them. We are confident that the revamp of the Club Vistara program will be well received by members and draw more travellers to Vistara.

Talking about the revamp of the program, Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara, said, “When we set out to redesign Club Vistara, we started by asking frequent flyers of Vistara and other airlines what they would want to see in their ideal program. We asked them what they valued most, and also what were their key pain points across different loyalty programs. We then designed the program to reflect what we heard. Not only is it now the fastest rewarding loyalty program*, it is also the most generous. Importantly, Elite level benefits can be enjoyed by customers regardless of class of travel or fare paid. It is truly a program by frequent flyers, for frequent flyers.”.

There is a special treat for all existing Club Vistara members too. Club Vistara’s new tier qualification criteria will be applied retrospectively to its existing member accounts, which will result in automatic tier level upgrades for many members. The airline is also offering all existing CV members an exclusive limited period 50% discount for redeeming Award flights and upgrades in all classes to thank them for their loyalty.

Salient features of the revamped CV program include:

  • Fastest Earn: The CV Points-earn structure has been revised to award at least 8 CV Points per 100 INR spent. An array of promotions and offers multiply CV Points earn opportunities.
  • Fastest Redemption: With multiple ways to earn, CV members can now reach the redemption levels faster. Free flights can now be redeemed for just 2000 CV  Points, and one-class upgrades are available for just 500 CV Points.
  • Faster Elite Tier Qualification: With the new tier evaluation criteria, journey to the top is now shorter based on tier points or number of flights flown. The tier points required to reach CV Platinum is only 35,000 or 40 flights flown in 12 months.
  • Introduction of the CV Platinum Tier especially designed to reward our most frequent travelers with the most generous privileges and benefits
  • Tier evaluation also on Number of flights: Introduced number of flights undertaken as an alternate route to get a tier upgrade as the airline understands that everyone has different flying patterns
  • Exclusive benefits and Privileges: Added a slew of features and benefits to our existing tier benefits, including complimentary upgrade vouchers

To learn more about the all new Club Vistara, visit www.clubvistara.com

In a span of just 20 months, Vistara has expanded its network to 17 destinations with 430 weekly frequencies and further connects India with multiple via and connecting flight options. The 18th destination, Port Blair, will be added this week on September 30th this year. Over the next 4 weeks, Vistara’s fleet will grow to thirteen aircraft which will fly 515 flights weekly. Having already achieved the benchmark of flying more than 2.5 million customers, Vistara continues to grow and gain accolades as it redefines air travel in India.

*Fastest rewarding loyalty program in Indian aviation industry.

Notes to the editor:

  • Exclusive offers for existing members:
    • Launch offer 50% discount on redemptions for a limited period
    • Launch offer 2x bonus CV Points on all sectors for a limited period
    • Earn 250 bonus CV Points on Website and Mobile app check– in 
    • Earn 250 bonus CV Points on Website and Mobile app bookings
  • Enrolment offer:
    • Enroll as a Club Vistara member and earn 1000 CV Points on First Flight

It's raining accolades for Vistara this monsoon 6th September 2016





New Delhi, September 6, 2016: Vistara, India’s fastest growing full service carrier, has been conferred with four industry recognitions in August 2016.

Vistara was adjudged one of India's Most Promising Brands 2016. India’s Most Promising Brands 2016 is researched by iBrands 360, and evaluated by the World Consulting and Research Corporation (WCRC).  This list features the most trusted brands that show maximum promise based on their vision, growth and brand recall. Selections are based on thorough research. This was the 3rd edition of the awards, held at the Grand Hyatt, Goa, and Vistara made it to the top 25 out of a list of 300 brands.


At a glittering award ceremony during the Silver Jubilee celebration of Air Passengers Association of India (APAI) on August 25, Vistara was conferred with the Best New Entrant (Domestic) award. The event was attended by several union ministers, officials of the Ministry of Civil Aviation, dignitaries from leading airlines, airport operators, ground handling services companies, experts from the Civil Aviation sector and CISF officials. Phee Teik Yeoh, CEO, Vistara received the award from Smt. Smriti Irani, Hon’ble Union Minister for Textiles, Government of India.

The laurel comes a week before Phee Teik Yeoh, was awarded the Best Professional in Aviation 2016 by Safari India and the Pacific Travel Writers Association.

Vistara’s much awaited brand campaign featuring international superstar Deepika Padukone went live recently to positive reception. The airline is also overjoyed to be ranked on top for on-time performance for the month of July, 2016 by DGCA. Vistara has been consistently maintaining high OTP since its launch in January 2015.

And that was not all. The leading global air travel review website, Skytrax named Vistara the “most loved airline” based on customer satisfaction scores.

Vistara Launches Suite of Ancillary Products 30th August 2016

New Delhi, August 30, 2016: Vistara, India’s fastest growing full service carrier, today announced the launch of a suite of ancillary products and services designed to enhance the travel experience and offer more product options at attractive discounted prices.

The suite of products includes:

  • E-Coupon Books: Catering to the popular demand, the airline is launching electronic coupon booklets that are available for purchase for all classes of travel. These e-booklets offer substantial savings to regular fares, and can be customized to the travel sector, class of travel, validity period and flexibility level desired by customers.
  • Class Upgrades: Customers can purchase either confirmed or standby upgrades to Business Class or Premium Economy in advance. While confirmed upgrades will assure a seat in the higher class cabin, standby upgrades offered at lower rates are on the basis of space availability.
  • Lounge Pass: Customers can now purchase access to Vistara’s signature lounge at Delhi’s T3, and to partner lounges at other metro airports.
  • Excess Baggage: Customers can pre-purchase excess baggage at a 25% discount to rates payable at the airport. Excess baggage can be bought for 5/10/20/30 kg segments.

All of these products and services can be purchased online during the booking process, or added post-booking through the ‘Manage My Booking’ function. Customers who provide their email addresses or mobile phone numbers at the time of booking will also receive an email or SMS with a ‘hot link’ prior to their flight to enable them to directly access their booking and purchase the ancillary products of their choice.

Commenting on the launch, Mr Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara, said “We are pleased to launch this suite of ancillary products and services that are designed to offer customers more choices at attractive rates, and that can be purchased with the click of a button. This is the first wave of several more ancillary products and services that are in the pipeline, to be launched in the coming weeks to offer customers even more options to enhance their experience as they Fly the New Feeling”.

In a short span of 19 months, Vistara has expanded its network to 17 destinations with 459 weekly frequencies and further connects India with multiple via and connecting flight options. The 18th destination, Port Blair, will be added on September 30th this year. By the end of this year, Vistara’s fleet will grow to thirteen aircraft. Having already achieved the benchmark of flying more than two million customers, Vistara continues to grow and gain accolades as it redefines air travel in India.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalized flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit  www.airvistara.com

For more information, please contact:

Rashmi SoniSaumya Bhushan
Head – Corporate CommunicationsAvian Media
Vistara - A Tata SIA JVEmail: saumya@avian-media.com
Email: rashmi.soni@airvistara.comD: +91 11 46625510

 

Vistara announces Deepika Padukone as their brand ambassador 21st August 2016

New Delhi, August 21, 2016: Vistara, India’s fastest growing full service carrier, is launching its new multimedia brand campaign on August 22nd along with its first TV commercial.

The campaign reinterprets and delivers on the brand promise of “Fly the new feeling”, through the eyes of airline’s new brand ambassador Deepika Padukone, the internationally acclaimed actress and one of the nation’s most popular and admired role models.

Conceptualised by the airline’s creative agency Mullen Lintas, the creative concept of the TVC revolves around how Deepika Padukone feels the same wonder and joy every time she flies Vistara, as she felt when flying for the first time. The campaign intends to elaborate on the core interpretation of the brand promise which is about the feeling of looking forward to flying again.

The new campaign featuring Deepika will be broadcast on TV channels across India starting August 22, 2016. The airline has been giving a sneak peek to its customers through its ongoing teaser campaign #WhichStar running on various platforms, that has captured the imagination of millions of people already. The integrated campaign will be deployed across multiple platforms including TV, Digital, Print, Outdoor, Cinema and Airports.

The synergy between Vistara and its new brand ambassador, Deepika Padukone, was evident during the three-day shoot for the campaign. Known for her elegance and progressive outlook, Deepika is the ideal match for Vistara’s brand personality. Through this campaign, Vistara wishes to reach out to its core audience of corporate and frequent flyers, who value a seamless, reliable, and consistent service experience above everything else, and are willing to pay a reasonable premium for the unique offerings provided by a world-class full service airline. With this initiative, the airline also intends to make brand Vistara a household name just like its parent company brands, Tata and Singapore Airlines.

Speaking about her association with Vistara, Deepika Padukone said, “It is a matter of great pride for me to be associated with Vistara, a brand that is reliable, warm and friendly; a brand that carries the lineage of Tata and Singapore Airlines. Vistara actually makes me look forward to flying again, like I did when I was a child and every flight was a wonder. The new TVC aims to capture that feeling in a charming and evocative manner."

“From the beginning, Vistara has aimed to transform the flying experience and bring back the joy of air travel” said Mr. Phee Teik Yeoh, CEO, Vistara. “We believe the journey should be as enjoyable as the destination. Our new brand campaign with Deepika Padukone highlights the unique feeling of flying Vistara. Through this campaign, she has brought to life the special spark of happiness that people feel when they fly with Vistara, the airline that is proud to carry the remarkable heritage of Tata group, Mr. JRD Tata, and Singapore Airlines”, he added.

In a short span of 19 months, Vistara has expanded its network rapidly from its hub in New Delhi, now serving 17 destinations across the country with 11 Airbus A320 aircraft flying 475 flights a week. By end of this year, Vistara’s fleet will grow to thirteen Airbus A320 aircraft and it will fly over 500 flights a week to 18 destinations. Having already achieved the milestone of flying more than two million customers, Vistara continues to grow and gain accolades as it redefines air travel in India.

About Vistara (TATA SIA Airlines Limited):
TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalized flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com

For more information, please contact:

Rashmi SoniSaumya Bhushan
Head – Corporate CommunicationsAvian Media
Vistara - Tata SIA Airlines LimitedEmail: saumya@avian-media.com
Email: rashmi.soni@airvistara.comM: +91 9910353007

 

Vistara announces special benefits for Armed Forces Personnel and their families 15th August 2016

Benefits include discounted fares and 25kg free baggage allowance

New Delhi, August 15, 2016: On the occasion of India’s Independence Day, Vistara, India’s fastest growing full service carrier, announces special benefits for active, retired and honorably discharged Armed Forces personnel and their family members who travel together on Vistara.

The special discounted fare for armed forces is up to 15% off the lowest available Economy class fares, and is available for active, retired and honorably discharged armed forces personnel and up to 3 members of his/her family traveling with him/he on the same PNR. They will also be eligible for 25kg check in baggage allowance each on their travel. The discounted fare is on offer for Economy class, and will soon be extended to Premium Economy and Business class as well.

In a short span of 19 months, Vistara has expanded its network rapidly from its hub in New Delhi, now serving 17 destinations across the country. By end of this year, Vistara’s fleet will grow to thirteen Airbus A320 aircraft and it will fly 500 flights a week to 18 destinations. Having already achieved the milestone of flying more than two million customers, Vistara continues to grow and gain accolades as it redefines air travel in India.

About the program:

  • Concessional fare and special baggage allowance of 25Kg is available for active, retired and honorably discharged Armed Forces personnel and up to three family members traveling with him/her on the same PNR
  • Family is defined as spouse, parents, and children only
  • It is mandatory for the Defence personnel to carry his/her official Service ID and dependent cards of family members for validation at the check in counter
  • Bookings can be made online on www.airvistara.com or on the Vistara mobile app on iOS or Android, where there is the option for armed forces fares display
  • Bookings can also be made through the Vistara call center, and through Vistara’s airport ticket offices

Vistara introduces the Corporate Upgrade offer 20th July 2016

Corporate customers who opt for flexi fares in Economy / Premium Economy can enjoy a
complimentary one-class upgrade to Premium Economy / Business Class respectively

New Delhi, July 20, 2016: Vistara, India’s fastest growing full service carrier, introduces the Corporate Upgrade offer for corporate customers. Starting today until October 2, 2016, corporate customers booked under a flexi fare in Economy Class or Premium Economy can enjoy complimentary confirmed upgrade to Premium Economy or Business Class respectively, across Vistara’s network. Upgrades are subject to availability of seats in the higher cabin class and can be confirmed by calling the Vistara Call Centre after booking, starting as early as 7 days and up to 6 hours before departure.

The new Corporate Upgrade offer come as an additional bonus for Vistara’s corporate customers, who can enjoy sought after benefits such as priority check-in and boarding, more personal space, exclusivity, and legroom, sumptuous hot meals, free lounge access (for Business Class and Club Vistara Gold card members), priority baggage handling, and personalized, intuitively thoughtful service from cabin crew trained by Singapore Airlines.

"We asked our corporate customers what they value most when they fly, and they uniformly replied that they want more space to work or relax onboard, priority handling, an exclusive and peaceful ambience, discreet but personalized service, and an attractive choice of hot meals along with a variety of beverages. In other words, they seek the experience offered by Vistara’s Business Class and Premium Economy cabins. This Corporate Upgrade offer is our response to what we heard. We hope it gives even more corporates the chance to experience Vistara's premium classes", said Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara.

In a short span of 18 months, Vistara has expanded its network across the country.  Catering to the growing demand, Vistara now serves 18 destinations with 487 weekly frequencies and further connects India with multiple via and connecting flight options. By end of this year, Vistara’s fleet will grow to thirteen aircraft and up to 20 destinations. Having already achieved the benchmark of flying more than two million customers, Vistara continues to grow and gain accolades as it redefines air travel in India.


About the program:

  • Corporate customers who book a confirmed flexi fare ticket in Economy or Premium Economy in the period July 20 through October 2, 2016, are eligible for this offer
  • Upgrades can be requested starting 7 days prior to departure, up to 6 hours prior to departure
  • This facility can be availed by calling our 24*7 helpdesk number +91 120 669 9901, or at the airport ticketing office
  • The confirmed upgrade is subject to the availability of seats in the upgraded class. If a seat is not available for confirmation in the upgraded class, the ticket will be marked for airport upgrade on standby basis, confirmable if seats in the upgrade class are available 60 minutes prior to departure.  Standby upgrades will be processed by the airport at check-in.
  • The booking cannot be rerouted or downgraded. Any changes may result in forfeit of the upgraded seat.
  • Vistara reserves the right to amend or cancel this program at any time

     

Vistara introduces #VistaraFlyEarly to save you time! 18th July 2016

  • Arrived at the airport early? Take an earlier flight within four hours for just INR1500 FlyEarly fee, with no change fee or fare difference
  • If booked on Vistara’s Flexi Fares, fly early for free – no fee required!


New Delhi, July 18, 2016: Building on the commitment of valuing your time by being the most on-time airline in India, Vistara, India’s fastest growing full service carrier, today launched a convenient service, #VistaraFlyEarly, for its valued customers. With this feature, Vistara provides its customers the flexibility of taking a flight up to four hours prior to their original scheduled departure, by paying a FlyEarly fee of INR1500 per passenger, with no change fee or fare difference. The fee is payable only if the customer is accommodated on an earlier flight, which will be confirmed one hour before the flight’s scheduled departure. This customer-centric initiative is applicable for all eligible flights across Vistara’s route network and is available for customers travelling in all three cabin classes. Further, the FlyEarly fee is completely waived for customers who buy Vistara’s Flex Fares, who can take an earlier flight if available within four hours without paying any fees.

In a short span of 18 months, Vistara has expanded by leaps and bounds spreading its network across the length and breadth of India.  Catering to the growing demand, Vistara now serves 18 destinations with 487 weekly frequencies and further connects India with multiple via and connecting flight options. By end of this year, Vistara’s fleet will grow to thirteen aircraft and upto 20 destinations. Having already achieved the benchmark of flying more than two million customers, Vistara stands tall on its promise of delivering seamless travel experience to flyers with intuitive thoughtfulness.

Notes to the editor:

  • #VistaraFlyEarly is valid only for customers holding a confirmed ticket for a flight which is departing within 4 Hrs of the earlier flight
  • The Fly Early fee of INR1500 include service tax for all cabin classes and is applicable per sector
  • #VistaraFlyEarly can only be availed at the airport by the customer travelling, who has to be physically present at the airport
  • Customers will be put on standby status for the earlier flight in same class of travel and fee will be payable only if a seat is available, which will be finalized one hour before departure
  • This facility is not applicable for Group Fares & UMNR's
  • Customers are not allowed to re-route their flight
  • Can be availed only for originally booked sector for an alternate same day available flight and on direct/via flights.

 

Vistara appoints Ravinder Pal Singh as its Chief Information Officer 14th July 2016


New Delhi, July 14, 2016: Vistara, India’s fastest-growing full service airline, announces the appointment of Mr. Ravinder Pal Singh as its Chief Information Officer. Ravinder Pal Singh (Ravi), in his new role, will lead Vistara’s IT and Innovation functions. He will consolidate, identify, acquire, evaluate and incubate the right technology to support the airline’s IT and digital platforms. He will also be responsible to induce innovation as core to Vistara’s culture thereby creating communities and co-creation projects to realize ideas as true business differentiators.

Ravi has been instrumental in establishing various IT organizations and creating their future technology avatars. He brings in profound global experience, with expertise in IT-based strategic planning and execution in almost 5 continents. His background includes leadership positions in top global technology and management consulting firms, where he focused on driving their Fortune500 customers and government institutions towards transformation.  For his contribution in the field of information and technology, Ravi has received many accolades such as CIO 100 Winner 2015, Digital Transformational Leader 2015, 2015 Cloud Computing Innovation Award, India and CeBIT Digital Transformational Leadership Award 2015. He was also recognized as one of the most dynamic CIOs who leveraged the word transformation in all forms.

Prior to joining Vistara, Ravi served as the Global Chief Information and Technology Officer at one of India’s leading providers of aviation maintenance repair and overhaul, Air Works. Previously, he has been associated with corporates such as Microsoft, Accenture and Wipro, and is a holder of several technology patents.

 “I am excited to be a part of Vistara, a company that is the amalgamation of two iconic brands, TATA and Singapore airlines and is at the forefront in the product & service innovation space. I am looking forward to transforming its IT platforms and making it a technology disruptor in this sector. This will help in accelerating the business growth and reveal the hidden potential in the organisation,” said Ravinder Pal Singh.

Welcoming Ravi on board, Phee Teik Yeoh, CEO, Vistara said, “I am happy to welcome Ravi to the Vistara family. Ravi is a seasoned technology expert and we are keen to leverage his extensive technology leadership experience to enhance the level of operational excellence at Vistara and delivering greater value to our customers.”

Ravi holds a computer science degree and also a holder, in his personal capacity, of several technologies IPs. Besides solving engineering and social problems, Ravi likes to travel and is also excited about mountaineering and yoga.

Axis Bank and Vistara unveil cobranded credit card 13th July 2016

  • Introduce three variants of the contactless card aligned to customer travel preferences
  • Card enables faster earning of Club Vistara points and membership tier upgrades
  • Unique opportunity to receive up to 4 complimentary air tickets in a year
  • Several premium lifestyle benefits and privileges such as exclusive access to Vistara’s signature lounge at T3, Delhi and Axis Bank’s ‘Extraordinary Weekends’ programme

Mumbai, July 13, 2016: Axis Bank, India’s third largest private sector bank and Vistara, India’s fastest growing full service carrier, today launched the contactless Axis Bank Vistara Credit Card on the VISA network platform to cater to the increasingly sophisticated needs of both corporate and leisure travelers.

The benefits from this distinct co-branded travel credit card will be tiered depending on travel preferences of customers and their travel frequency. The card comes in three variants: Infinite, Signature and Basic with embedded benefits of the carrier's Club Vistara frequent flyer programme. The Axis Bank Vistara Infinite Card is the first card to offer complimentary Business Class tickets to its top tier cardholders and an opportunity to earn up to 6 Club Vistara (CV) points per INR200. The Signature and basic card variants offer exclusive benefits by way of complimentary Premium Economy and Economy Class tickets as well.
 
Speaking on the occasion Mr. Rajiv Anand, Executive Director, Axis Bank said, “At Axis Bank, we are constantly innovating to deliver more value to our customers. We are delighted to partner with Vistara to bring to market a very compelling proposition for our customers. Travel is a key spend category for credit cards and the Axis Bank Vistara range of cards will help us further strengthen our travel product suite, as it addresses both the business and leisure traveler segments.”

Commenting on the partnership, Mr. Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara, said, “The Axis Bank Vistara Credit Card accelerates our endeavor to provide premium services and unique benefits to our growing pool of loyal customers who ‘Fly the New Feeling’ on our fast expanding network that now covers 18 destinations across India. This new card will help us fulfil our frequent travelers’ need for a credit card that not only offers them attractive opportunities to earn points and complimentary tickets, but also provide automatic Club Vistara Silver and Gold membership for higher variants.”

The card also offers enhanced insurance coverage, including air accident cover up to INR 2.5 crore and lost card liability up to the credit limit. Axis Bank Vistara Credit Card customers can also enjoy premium lifestyle offers such as Golf rounds or sessions at discounted rates across 19 golf courses in India. In addition, the Infinite variant customers of the card will be given 6 Complimentary golf rounds.

About Axis Bank
Axis Bank is the third largest private sector bank in India. Axis Bank offers the entire spectrum of services to customer segments covering Large and Mid-Corporates, SME, Agriculture and Retail Businesses.

With its 2,904 domestic branches (including extension counters) and 12,743 ATMs across the country, as on 31st March 2016, the network of Axis Bank spreads across 1,855 cities and towns, enabling the Bank to reach out to a large cross-section of customers with an array of products and services. The Bank also has nine overseas offices with branches at Singapore, Hong Kong, Dubai (at the DIFC), Shanghai and Colombo; representative offices at Dubai, Abu Dhabi and Dhaka and an overseas subsidiary at London, UK. The Bank’s website www.axisbank.com offers comprehensive details about its products and services.
 
Axis BankKetchum Sampark
Parminder Panesar| Anand Mugad| Sherin Antony
91 22 24255619 |91 22 2425 5614 | +91 22 2425 5611
parminder.Panesar@axisbank.com
anand.mugad@axisbank.com
sherin.antony@axisbank.com
Faizan Aboli| Shruti Muddup
+91 9819110224| +91 98206 51056
faizan.aboli@ketchumsampark.com |
shruti.muddup@ketchumsampark.com

 

Annexure - Summary of key features:

Axis
Bank
Vistara
Credit
Card
Variants
and
Benefits

Particulars

Axis Bank Vistara Credit Card

Axis Bank Vistara Signature Credit Card

Axis Bank Vistara Infinite Credit Card

Annual Fee in INR

1,500

3,000

10,000

Welcome Benefits

Club Vistara membership
1 Economy ticket

Club Vistara Silver membership
1 Premium Economy ticket

Club Vistara Gold membership
1 Business Class ticket

Activation Benefits (within 90 Days)

1,000 CV Points @INR50,000

3,000 CV Points @INR75,000

10,000 CV Points @INR1Lakh

Ongoing Benefits

2 CV Points Per INR200

4 CV Points Per INR200

6 CV Points Per INR200

Bonus Milestone Benefits

1 Economy ticket @INR 1.25lakh
1 Economy ticket @INR2.5Lakh

1 Premium Economy ticket @INR 1.5 lakh
1 Premium Economy ticket @INR 3 Lakh
1 Premium Economy ticket @INR 4.5 Lakh

1 Business Class Ticket @INR2.5lakh

1 Business Class Ticket @INR5Lakh

1 Business Class Ticket @INR7.5Lakh

 

Starbucks to soon take flight on Vistara 27th June 2016

Don't despair if you can't make it to Starbucks before your flight takes off, Vistara customers can now get a cup on board

New Delhi, June 27, 2016: Vistara, India’s fastest-growing full service carrier, today announced signing of an MoU with Starbucks Coffee Company, the premier roaster and retailer of specialty coffee in the world, for offering refreshing coffee exclusively onboard all its flights operating in 17 destinations across India. With this partnership, coffee onboard will never be the same for Vistara’s Business and Premium Economy customers as they will be served with freshly brewed Starbucks coffee effective this year. This collaboration addresses the desire of flyers across India to have a better coffee experience and reflects Vistara’s longstanding commitment to create a distinctive premium experience for its customers by offering high-quality food and beverages onboard.

Expressing his delight at the announcement, Vistara CEO, Phee Teik Yeoh said,These are exciting times for Vistara. We continue to enhance our value proposition as our customer base increases. We are committed to provide our customers, a world-class inflight experience and I am proud to see Vistara partner with a global brand to enhance the beverage services onboard.

In a short span of 17 months, Vistara has rapidly grown its fleet and expanded its network across India. Catering to the growing demand, Vistara now serves 18 destinations including Port Blair with 487 weekly frequencies and connects India better with many via and connecting flights. By end of this year, Vistara’s current fleet will grow to thirteen aircraft, leading to introduction of new destinations and increased frequencies to the existing network offering more choices of departure and arrival to the customers. New strategic partnerships with airline and non-airline brands are in the pipeline which will further strengthen airline’s value proposition for its FFP (Club Vistara) members. Having already achieved the benchmark of flying more than two million customers, Vistara stands tall on its promise of delivering seamless travel experience to flyers with intuitive thoughtfulness.

Vistara adds Port Blair to its fast growing network 23rd June 2016

  • Daily direct service to Port Blair from Kolkata and New Delhi (same aircraft service via Kolkata), starting September 30, 2016
  • One way fares starting INR 5,500 from Kolkata and INR 9,850 from New Delhi.
  • With the addition of the new flights, flight frequency between Delhi and Kolkata increases to three flights daily.
  • Tickets now available for sale on all channels

New Delhi, June 23, 2016: Vistara, India’s fastest growing full service carrier that is setting new service and customer experience standards, announced the addition of Port Blair, Andaman & Nicobar Islands, as its 18th destination, effective September 30, 2016.  Port Blair will be served daily from Kolkata and from New Delhi (same aircraft service via Kolkata). With this new flight, frequency between Delhi and Kolkata will also increase to three flights daily. Twice daily service to Kolkata from Delhi had commenced on June 10 this year, and has seen very high demand for Vistara’s product.

Kolkata <> Port Blair Flights
Flight noOriginDestinationDepartureArrivalFrequency
UK 747KolkataPort Blair10151230Daily
UK 778Port BlairKolkata13251540Daily
Delhi <> Port Blair Flights
Flight noOriginDestinationDepartureArrivalFrequency
UK 747DelhiPort Blair07201230Daily
UK 778Port BlairDelhi13251850Daily
Delhi <> Kolkata Flights (effective 30 September 2016)
Flight noOriginDestinationDepartureArrivalFrequency
UK 747DelhiKolkata07200930Daily
UK 719DelhiKolkata17401955Daily
UK 723DelhiKolkata19302150Daily
UK 720KolkataDelhi07000925Daily
UK 778KolkataDelhi16201850Daily
UK 712KolkataDelhi20352305Daily

The new flights are open for booking from today through all channels, including the airline’s website www.airvistara.com, its mobile apps on iOS and Android, airport ticket offices, OTAs, and travel agents. For a limited period, Vistara is offering special introductory one-way fares between to Port Blair, starting at INR 5500 from Kolkata and INR 9850 from Delhi in Economy Class (taxes and fees extra). Attractive fares are available in Premium Economy and Business Class as well.

Commenting on the new flights, Mr. Phee Teik Yeoh, CEO, Vistara, said, “Port Blair and the Andaman & Nicobar Islands are increasingly becoming popular leisure destinations in India. The islands offer history, culture, water sports, and natural beauty including some of the best beaches in Asia.  Our new route offers direct daily service to Port Blair from Kolkata as well as a one-stop Delhi-Port Blair-Delhi service via Kolkata. With these new services we strive towards enhancing regional connectivity to a location where air connectivity is vital for the economy and growth as it is the only convenient means of travel for residents of the islands and travelers alike.”

In a short span of 17 months, Vistara has rapidly expanded its services with 487 weekly frequencies across 18 destinations in India. The destinations served are Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar, Varanasi, Srinagar, Jammu, Kochi, Chandigarh, Kolkata and now Port Blair.  Having already achieved the benchmark of flying more than two million customers, Vistara stands tall on its promise of delivering seamless travel experience to flyers with intuitive thoughtfulness.
 

Vistara celebrates first anniversary of its service from Bengaluru 16th June 2016



Bengaluru, June 16, 2016: Vistara, India’s fastest growing full service carrier that is setting new standards for service excellence in the Indian skies, today celebrated the first anniversary of its operations to Bengaluru. The service, which commenced on 16 June 2015, has flown close to 90,000 customers in its first year. Starting with one daily flight from Bengaluru, the airline has expanded its operations to thrice daily to Delhi and once daily to Mumbai from the city. The services have been operated by the carrier’s brand new, three class Airbus A320 aircraft.

As India’s third most populous city and the top destination for IT exports from the country, Bengaluru is naturally the most visited city in India for business travel. It, hence, offers ample potential for Vistara making it a strategically vital metropolis in its growing network. With four daily frequencies from Bengaluru, it is now, without doubt, the third most important destination in India for the airline. Since Vistara commenced its operations in Bengaluru, Vistara has consistently maintained a high on-time performance averaging 91.36% from this airport which has been much appreciated by its customers. The first anniversary of airline’s operations in Bengaluru comes a month after Vistara received Pinnacle Award as the Best Debut Airline by Bengaluru International Airport Limited (BIAL).

OriginDestinationFlight No.DepartureArrivalFrequency
BengaluruDelhiUK 86806300910Daily (Except Sunday)
BengaluruDelhiUK 83620502340Daily
BengaluruDelhiUK 79711101350Daily
DelhiBengaluruUK 88906000835Daily (Except Sunday)
DelhiBengaluruUK 81107401030Daily
DelhiBengaluruUK 81317202005Daily
BengaluruMumbaiUK 87509251115Daily
MumbaiBengaluruUK 85021552335Daily

Kempegowda International Airport today was the site of a celebration for Vistara. The Vistara team in Bengaluru celebrated the occasion with a community-giving initiative. 20 children from the orphanage, Miracle Ministry Trust, got the exciting experience of an airport tour with Mr. Phee Teik Yeoh, CEO, Vistara organized by the airline’s staff. Other activities included decorated gates, anniversary cake and personal greetings to customers by the CEO himself.
In a short span of 17 months, Vistara has rapidly grown its fleet and expanded its network across India. Catering to the growing demand, Vistara now serves 17 destinations with 457 weekly frequencies and connects India better with many via and connecting flights. In 2016, Vistara’s current fleet will grow to thirteen aircraft, leading to introduction of new destinations and increased frequencies to the existing network offering more choices of departure and arrival to the customers. New strategic partnerships with airline and non-airline brands are in the pipeline which will further strengthen airline’s value proposition for its FFP (Club Vistara) members.

 

Vistara celebrates crossing two million customer mark 15th June 2016

Added one million happy flyers in less than six months

New Delhi, June 15, 2016: Vistara, India’s fastest growing full service carrier, today crosses the milestone of flying 2million happy customers. Having the lineage of great brands - Tata Sons and Singapore Airlines, Vistara has swiftly gained one million customers in less than six months with addition of just two aircraft to its fleet. The airline with its focus on providing a personalized and seamless flying experience delivered with intuitive thoughtfulness is steadily winning the hearts of many customers across the country to become their airline of choice.
In a short span of 17 months, Vistara has rapidly grown its fleet and expanded its network across India. Catering to the growing demand, Vistara now serves 17 destinations with 457 weekly frequencies and connects India better with many via and connecting flights.

Ms. Preeti Bhaskar, who was travelling from Delhi to Guwahati on flight no UK 868 was identified as Vistara’s two millionth customer today. Preeti, Vistara’s special customer received a warm welcome by airlines’ crew at Delhi International airport. Originally booked to travel in Economy Class, Preeti was pleasantly surprised by a courtesy upgrade to Business Class and courtesy access to Vistara’s recently inaugurated signature lounge at T3, Delhi. She was also felicitated by the CEO of the airline with a complimentary Club Vistara Gold membership.

Conveying his excitement on being the two millionth customer, Preeti Bhaskar, said, “I am a frequent traveler and for me this was just another business trip on a new airline until I realized I was Vistara’s two millionth customer. I am very honoured and pleased to be a part of Vistara’s celebrations as they simply turned my ordinary day into a memorable one.  From the warm reception at the check-in counter to the airport celebrations and from the heart-warming service at the lounge and onboard, it was truly a new feeling of flying this time.”

Expressing delight on this occasion, Mr. Phee Teik Yeoh, CEO, Vistara said, “The sense of accomplishment we feel today is a truly joyous experience. We are glad that so many customers have appreciated Vistara’s differentiated offering and unique value proposition. I would like to express my gratitude to all the customers who have shown faith in Vistara and made us their preferred airline. It is their sincere support and feedback that has helped us grow stronger and more confident.  I would like to assure all our customers that my team and I remain committed to bringing joy back to flying in India and transforming the flying experience in India forever.”

In 2016, our current fleet will grow to thirteen aircraft, leading to introduction of new destinations and increased frequencies to the existing network offering more choices of departure and arrival to Vistara customers. New strategic partnerships with airline and non-airline brands are in the pipeline which will further strengthen Vistara’s value proposition for its FFP (Club Vistara) members.

Vistara announces flat 25% off across all cabins and additional 5% off on bookings on their website and app 8th June 2016

  • Encourages travelers to enjoy the full service experience at a discounted fare
  • Fares starting at ₹1099 in Economy and ₹2284 in Premium Economy and ₹5775 in Business Class!
     

New Delhi, June 8, 2016: Vistara, India's fastest growing full service carrier that is setting new standards for service excellence in the Indian skies, today announced flat 25% off three-day offer across all cabins. Travelers will be able to experience Vistara's renowned service and operational excellence, coupled with complimentary gourmet meals and industry leading on-time performance, aboard brand new, three class, state-of-the-art Airbus A320 aircraft at a discounted fare across the airline’s network, including on the airline’s newest destinations Kolkata, Chandigarh and Kochi.
Customers can book their travel on Vistara at flat 25% from tomorrow through all channels including the airline's website www.airvistara.com, mobile apps on iOS and Android, airport ticket offices, OTAs, and travel agents. You can even enjoy an additional 5% off while booking on www.airvistara.com and on Vistara’s iOS and Android mobile apps. These fares are for sale between June 8 and June 10, 2016 for travel between July 1 and September 30, 2016.  Seats are limited and available on a first come, first serve basis.

Sale fares in INR (available on www.airvistara.com and Vistara’s mobile app) are as follows:

SectorEconomy Class One way base faresPremium Economy One way base faresBusiness Class One way base fares
Regular Fares (INR)Sale Fares (INR)Regular Fares (INR)Sale Fares (INR)Regular Fares (INR)Sale Fares (INR)
Mumbai - Goa1,5711,0993,2632,28411,0007,700
Delhi - Lucknow1,6041,1233,2672,28710,1007,070
Delhi - Chandigarh2,1151,4814,0002,80012,6008,820
Mumbai - Bengaluru2,1691,5184,2252,95813,0009,100
Delhi - Varansai1,7151,5503,3262,32810,1007,070
Jammu - Srinagar2,8371,5504,7753,34312,0008,400
Delhi - Ahmedabad2,2231,5564,1932,93512,1008,470
Delhi - Jammu2,3601,6524,1382,89712,1008,470
Guwahati - Bagdogra1,9631,6743,8132,6698,2505,775
Delhi - Hyderabad2,5941,8165,0633,54417,10011,970
Delhi - Srinagar2,6811,8774,2752,99312,1008,470
Mumbai - Kochi2,7231,9065,3433,74020,00014,000
Delhi - Mumbai2,7431,9205,1733,62120,10014,070
Delhi - Pune2,8391,9875,3653,75617,10011,970
Delhi - Kolkata2,9502,0655,9394,15723,50016,450
Delhi - Bengaluru3,0932,1655,8054,06416,10011,270
Delhi - Bhubaneswar3,0762,5004,9253,44817,10011,970
Delhi - Goa3,1332,6505,4233,79622,10015,470
Delhi - Bagdogra3,2202,7005,8884,12218,10012,670
Delhi - Guwahati4,1523,2006,9604,87220,10014,070
Delhi - Kochi3,6003,1006,7044,69335,00024,500

 

Vistara announces increased frequency between Delhi and Guwahati 2nd June 2016

  • Now offers double daily flights from Delhi to Guwahati from 18June’16
  • Introductory one-way fare starting INR 2,700 in Economy Class, INR 5,000 in Premium Economy and INR 15,000 in Business Class

New Delhi, June 2, 2016: Vistara, India’s fastest growing full service carrier that is setting new service and customer experience standards, announces additional frequency between Delhi and Guwahati. Effective June 18, 2016, Vistara will operate double daily on the Delhi-Guwahati route. Guwahati, the gateway to the northeast, is the largest and most cosmopolitan city in Assam and serves as the starting point for most northeastern itineraries.

With the addition of the new frequency, Vistara will now offer convenient connections to Guwahati from Ahmedabad, Mumbai, Bengaluru, Hyderabad and Srinagar, and from Guwahati to Bagdogra, and to Mumbai and Ahmedabad via Delhi.

 

New Flights starting June 18, 2016
Flight noOriginDePartureDestinationArrivalFrequency
UK 755Delhi13:40Guwahati16:00Daily
UK 706Guwahati16:35Delhi19:00Daily
Existing Flights
Flight noOriginDePartureDestinationArrivalFrequency
UK 868Bengaluru*6:30Guwahati12:10X7
UK 868Delhi9:55Guwahati12:10Daily
UK 868Guwahati12:45Bagdogra13:45Daily
UK 813Bagdogra14:20Delhi16:40Daily
Connecting Flights through Delhi
UK 950/755Ahmedabad8:45Guwahati16:00Daily
UK 994/755Mumbai10:25Guwahati16:00X67
UK 970/755Mumbai8:50Guwahati16:00Daily
UK 930/755Mumbai7:30Guwahati16:00X7
UK 868/755Bengaluru6:30Guwahati16:00X7
UK 830/755Hyderabad10:00Guwahati16:00Daily
UK 713/755Srinagar10:45Guwahati16:00X12345
UK 706/981Guwahati16:35Mumbai23:25Daily
UK 706/969Guwahati16:35Ahmedabad21:10Daily

* via flight with intermediate stop in Delhi. Passengers remain on the aircraft in Delhi

The new flights are open for booking from today through all channels, including the airline’s website www.airvistara.com, mobile apps on iOS and Android, airport ticket offices, OTAs, and travel agents. For a limited time, Vistara is offering special introductory one-way fares between Delhi and Guwahati for the new flight, starting at INR2,700 in Economy Class, INR5,000 in Premium Economy and INR15,000 in Business Class (taxes and fees extra). These fares are for sale June 1 through June 12, for travel from June 18 through September 30. Seats are limited and available on a first come, first serve basis.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalized flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com

For more information, please contact:

Rashmi SoniSaumya Bhushan
Head – Corporate CommunicationsAvian Media
Vistara - Tata SIA Airlines LimitedEmail: saumya@avian-media.com
Email: rashmi.soni@airvistara.comM: +91 9910353007

 

Vistara adds Kolkata to its route network and launches Delhi-Kochi flights 11th May 2016

  • Double daily flights from Delhi to Kolkata effective 10 June’16
  • New service will also offer convenient connections via Delhi between Kolkata and Chandigarh, Goa, Kochi, Srinagar
  • Also introducing daily non-stop flights between Delhi and Kochi from 20 June’16, with a convenient connection from Srinagar via Delhi
  • Introductory one way fares starting from INR2,499 between Delhi and Kolkata, and INR3,299 between Delhi and Kochi, available for sale on all channels
     

New Delhi, May 11, 2016: Starting June 10, 2016, travelers bound to and from Kolkata will be able to experience Vistara’s renowned service and operational excellence, coupled with complimentary gourmet meals and industry leading on-time performance, aboard brand new, three class, state-of-the-art Airbus A320 aircraft. Kolkata, considered by many to be India’s cultural capital and a strategically and economically vital metropolis, will be directly connected to Delhi via double daily flights offering convenient same-day return options in both directions and onward via Delhi to other destinations such as Chandigarh, Goa, Kochi and Srinagar. International travelers from the city will also benefit from convenient same-terminal connections and international baggage allowance to global destinations via Vistara’s hub at T3 Delhi, through Vistara’s interline partnerships with 12 global airlines.
Further cementing Vistara’s position as India’s fastest growing full service carrier, the airline has also announced the introduction of daily non-stop flights between Delhi and Kochi from June 20, 2016. Flights are now open for sale through all channels, including the airline’s website www.airvistara.com, mobile apps of iOS and Android, airport ticket offices, OTA, and travel agents. With the addition of these flights, Vistara will be operating a schedule of 455 flights per week, a 44% increase from 317 flights a week it operated at the start of the year.

Commenting on the new flights, Mr. Phee Teik Yeoh, CEO, Vistara, said,The City of Joy, Kolkata, encapsulates the essence of modern India as a key commercial and educational centre that attracts a large number of business visitors and tourists from India and around the world. With the addition of Kolkata in Vistara’s network and introduction of direct flights between Delhi and Kochi, shortly after the launch of Jammu, Srinagar, Kochi and Chandigarh, Vistara’s footprint in India continues to grow at a rapid pace further enhancing the base of airline’s loyal customers.

Mr. Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara, added,As a native of Kolkata, it gives me special pride to see this great, passionate, colorful, and multicultural city added to our rapidly growing network. We are confident that travelers on our new flights will welcome the opportunity to enjoy the quintessential Vistara experience that includes exceptional service from cabin crew trained by Singapore Airlines, three cabin classes of service to choose from, exceptional on-time performance, and complimentary meals and beverages in an ambience that evokes an international airline more than a domestic one.

The latest additions to Vistara’s network reflects the airline’s commitment of bringing high quality, international-level service standards in air travel across the length and breadth of India. The recently inducted 10th aircraft of Vistara will start operations from tomorrow, May 12, 2016 and offer additional frequencies between Delhi and Bengaluru, and Delhi and Goa.

Note to the editor:

Details of new direct flights from Delhi to Kolkata and Kochi
Flight noOriginDestinationDePartureArrivalFrequency
UK 747DelhiKolkata7:209:30Daily (Except Sunday)
UK 723DelhiKolkata17:5520:10Daily
UK 778KolkataDelhi10:1512:50Daily (Except Sunday)
UK 712KolkataDelhi20:5023:15Daily
UK 885DelhiKochi14:4517:55Daily
UK 824KochiDelhi18:4021:55Daily

 

Vistara announces additional frequencies to Bengaluru and Goa 25th April 2016

  • Third daily return flights between Delhi and Bengaluru
  • Second daily return flights between Delhi and Goa and an additional third flight between these cities on weekends
  • Same aircraft via flight between Bengaluru and Srinagar
  • Convenient new connection between Srinagar and Goa
     

New Delhi, April 25, 2016: Vistara, India’s fastest growing full service carrier that is setting new service and customer experience standards, announces additional frequencies between Delhi and Bengaluru, and Delhi and Goa to its rapidly expanding network effective May 12, 2016. With the launch of these additional frequencies, Vistara will offer three flights a day between Delhi and Bengaluru in both directions, and two flights a day between Delhi and Goa and thrice daily on weekends. The new flights will also now provide convenient same aircraft service between Bengaluru and Srinagar, and also offer a convenient new connection between Srinagar and Goa.  The new flights are available for sale through all regular channels as of today.

This latest additions to Vistara’s network reflects the airline’s increased pace of growth with the additions of three new cities (Srinagar, Jammu, and Kochi) to its network in recent weeks, with the fourth new station Chandigarh commencing on May 2. With addition of these services, the total number of weekly flights offered by the airline will increase to 430. This network expansion further reiterates the airline’s commitment to Indian market and offer customers with seamless experience. With plans of further popularizing its offerings, Vistara has recently inaugurated their signature lounge at T3 at Delhi International Airport providing a truly world class experience to its customers.

 

 

Vistara & Tata Consultancy Services in Strategic Partnership 22nd April 2016

Signed a four year comprehensive agreement whereby TCS will provide a range of IT and digital services to the airline

 

 

New Delhi, April 22, 2016: Vistara, India’s fastest growing full service carrier and Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organization, today announced a long term strategic partnership. As per the agreement TCS will provide a broad range of IT services in the area of IT Management, application maintenance and application development to help Vistara achieve its goal in customer experience, operational excellence as well as cost leadership.

In a short span of 15 months, Vistara, a joint venture of Tata and Singapore Airlines, has rapidly expanded its footprint both in terms of network and service proposition. Vistara currently offers almost 400 weekly flights to 16 destinations in India, i.e. Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar, Varanasi, Srinagar, Jammu, Kochi and Chandigarh (w.e.f. 2May’16). Vistara has already flown more than 1,600,000 happy customers.

After a rigorous selection process to determine most proficient vendors in the sector, Vistara chose TCS based on its vast and proven experience of providing a comprehensive range of services and solutions to the world’s leading airlines. More specifically, TCS was selected for its IT capabilities and experience in the area of airline applications, passenger service system (PSS) solutions, integration capabilities, infrastructure, consulting, vision and innovation.

 

Commenting on the partnership, Phee Teik Yeoh, CEO, Vistara, said, “Since the start of Vistara’s journey, TCS has been a key technology partner that assisted us in defining our IT strategy, launch innovation platform items, created dashboards and tracking mechanisms to increase transparency and compliance. Both parties will now see greater synergies as the expanded partnership will extend many benefits to Vistara from TCS’ vast airline domain capabilities as well as help us leverage its world-class technology and innovation competency.”

Key services delivered by TCS since the launch of Vistara, include application maintenance and services, end user computing and infrastructure support. Some of the key projects delivered are PSS implementation, e-Commerce website, mobile applications, Data analytics and MIS. After the success of the first phase of this collaboration, Vistara sought to expand the partnership model, making TCS a strategic partner developing, delivering and managing the next generation of Vistara’s technology stack, allowing the airline to leverage TCS’ expertise to help grow its business in future. This second phase of the partnership started on 18 April 2016 with signing of a formal agreement by Vistara CEO Phee Teik Yeoh and TCS Asia Pacific President Girish Ramachandran.

 

Girish Ramachandran, President, TCS Asia Pacific added: Vistara is a key strategic customer for TCS, and we are proud to have delivered a state-of-the-art, end-to-end airline platform that has assisted the airline to quickly and successfully enter into a highly competitive market. Through this strategic partnership, TCS has further demonstrated our leadership in airline technology solutions, and we look forward to working with Vistara to develop the next-generation of innovative digital and IT solutions that will help differentiate the airline for ongoing future success”.

Under the terms of the agreement, TCS will provide Vistara with a strategic partnership vision that covers 4 key streams:

  • Guardian vendor: TCS will manage Vistara’s other IT vendors and ensure day to day IT support, manage end to end SLA with various IT vendors seamlessly.
  • Joint solutions and innovation: TCS and Vistara will develop state-of-the art digital solutions which can be taken to other airlines, leveraging TCS’ prior track record in this area for Singapore Airlines and other leading global airline brands.
  • IT infrastructure and systems management: TCS will be providing a scalable model that reimagines Vistara’s IT organization and delivers optimal flexibility in IT skill and requirements.
  • Application maintenance and enhancement: TCS will manage the operational aspects of Vistara’s IT including application maintenance services, network maintenance, end user computing and airport infrastructure support.

 

About Tata Consultancy Services Ltd. (TCS): Tata Consultancy Services is an IT servicesconsulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of ITBPS, infrastructureengineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 353,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com. For TCS global news, follow @TCS_News.

TCS GlobalTCS Asia Pacific
Email: pradipta.bagchi@tcs.com
Phone: +91 22 6778 9999
Email: sean.davidson@tcs.com
Phone: +65 9139 3668

TCS India: 
Email: h.ramachandra@tcs.com | shamala.p@tcs.com
Phone: + 91 22 6778 9078 | +91 22 6778 9081
 

 

 

 

 

 

Vistara announces amazing Business Class Weekend Fares! 14th April 2016

Now buy two to four Business Class tickets on a single booking (PNR) and get flat 50% off for all customers on the booking!

New Delhi, April 14, 2016: Vistara, India’s fastest growing full service carrier that is setting new standards for service excellence in the Indian skies, today announced amazing Business Class weekend fares. This would allow two to four Vistara customers travelling together to fly and experience the finest Business Class experience in the domestic skies at a flat 50% discount for all travellers on the booking (PNR).

This weekend offer is applicable on one way as well as return travel in Business class during weekends (all day Saturdays and upto 4pm departure time on Sundays) for booking made from today to 15 May’16 and for travel from 16 Apr’16 to 15 May’16.

Customers can book this amazing Business Class Weekend Fare offer on Vistara’s website (www.airvistara.com), through Vistara’s 24/7 Customer Service Centre (1860 108 9999), Airport Ticket Officers (ATOs), and mobile app on Android and iOS. Customers can also purchase their tickets on Vistara through Online Travel Agencies (OTAs) and other travel agents. Vistara’s GDS partners include Abacus, Amadeus and Travelport, which enable customers to book via all major booking channels. Vistara now also accepts payment through net banking.

Notes to editor:
Terms and conditions for the Business Class Weekend Fares offer:

  • This offer is only applicable to the maximum of 4 passengers booked under the same Business Class PNR
  • All passengers must travel together, and any booking cancellations will apply passengers on the booking
  • Offer is for travel all-day Saturdays, and for departures upto 4pm on Sundays
  • Fares are applicable for sale in India only
  • This offer is valid on direct flights only
  • This offer is not applicable on Delhi <> Goa and Mumbai <> Goa Flights.
  • This is a limited-inventory offer available on first-come-first-served basis. In case the seats under this offer are sold out, regular fares will appear
  • This offer is not applicable on group bookings.
  • Standard fare rules subject to Vistara’s terms and conditions apply



Vistara’s Business Class Vistara has brought about a definitive qualitative change in the way flying is perceived in India. The contemporary and classy interiors, the interplay of royal aubergine and calm grey of our Business Class seat evokes a sense of quiet elegance that resonates throughout the cabin. The three-course meal served in Business Class, with two vegetarian and two non-vegetarian choices and choice of beverages provide a highly personalized service. The inflight dining experience is further enhanced with the artful presentation of freshly prepared food in fine bone china crockery and glassware. To bring the inflight dining experience on-board Vistara to a whole new level, the airline is now offering seasonal and festive delicacies such as Arabic Mezze, Norwegian Salmon, Corn & Soya Pulao, Amti, Fish & Prawn curry etc. using the choicest of ingredients providing a wide range of options to the passengers.
Vistara’s modern and inviting cabin comes with the following features:

  • 40-42” seat pitch, deep seat recline
  • Extendable leg rest, foot rest and height adjustable headrest with wings
  • Personal storage space at the side of the seat for small items
  • Innovative Inflight Entertainment (IFE) system on Samsung Tabs 10.5”, and with wireless streaming of content onto personal electronic devices (PEDs) on select flights


 

Business Class customers also enjoy:

  • Dedicated check-in counters at all airports
  • Priority security screening/boarding
  • Lounge access, including at our brand new exclusive Vistara lounge at Delhi T3
  • Special dining experience meticulously served with fine linen and bone china tableware
  • Choice of leading Newspapers and Publications along with our inflight magazine
  • 30 kg Check-in Baggage allowance
  • 7kg Hand Baggage allowance

Vistara announces the addition of Chandigarh to its route network 5th April 2016


 

  • The airline will operate daily direct return flights to Chandigarh from Delhi and Hyderabad (same aircraft service between Hyderabad and Chandigarh via Delhi)
  • The new service will also offer convenient connections between Chandigarh and 5 cities: Bengaluru, Pune, Mumbai, Bhubaneswar and Ahmedabad
  • Flights are now open for sale on all direct and indirect channels


New Delhi, April 5, 2016: Vistara, India’s fastest growing full service carrier that is setting new service and customer experience standards, announces the addition of Chandigarh to its rapidly expanding network effective May 2, 2016. With this route launch, Vistara’s network will cover 16 destinations across India. Chandigarh, considered one of the best-planned cities in India with world-renowned architecture, is Vistara’s sixth destination in North India after Jammu, Srinagar, Delhi, Lucknow and Varanasi.

The daily service will directly connect Chandigarh to both Delhi and Hyderabad (with same aircraft service between Chandigarh and Hyderabad via Delhi), and will also offer convenient connections via Delhi between Chandigarh and Bengaluru, Pune, Mumbai, Bhubaneswar and Ahmedabad. Flights are open for sale on all direct and indirect channels, including our website, mobile app, airport ticket offices and our travel partners.

As the capital of the states of Punjab and Haryana, the Union Territory of Chandigarh is one of the India’s most modern and well developed cities, and has been selected as one of the Indian cities to be developed as a smart city under PM Narendra Modi's flagship Smart Cities Mission. A new state-of-the-art airport terminal recently opened at Chandigarh Airport in Mohali, will help drive even more business and tourism to Chandigarh and surrounding towns. Chandigarh is also the base for travel to scenic spots in the Himalayas such a Shimla, Manali, Kasauli and many other picturesque hill stations.

Speaking on the launch of its new destination, Mr Phee Teik Yeoh, CEO, Vistara said,Chandigarh is a key market in North India and a base for significant business and tourism in the region and we are glad to connect to this beautiful city. The city showcases immense potential as its proximity to mountains, robust infrastructure, growing business prospective and good quality of life, ultimately attracts more tourists and premium segment travellers. Not only will we connect Chandigarh directly to Delhi and Hyderabad and to five other cities domestically, international traffic from the city will also be connected via our hub at T3 Delhi making it a convenient connection for them to travel overseas, even through our interline partnerships with 12 international airlines. Customers on this route will enjoy the “new feeling” and world class travel experience that Vistara is already known for.”

This latest addition to Vistara’s network reflects the airline’s phase of growth with a focus on scaling up operations and strengthening the value proposition to suit customers’ demand. The month of April will also see Vistara launch services to Srinagar, Jammu, and Kochi. With addition of these services the total number of weekly flights offered by the airline will increase to ~400 and further reiterate the airline’s commitment to Indian market. With plans of further popularizing its offerings, Vistara has recently inaugurated their signature lounge at T3 at Delhi International Airport providing a truly world class experience to its customers.

Direct Flight
Flight noOriginDepartureDestinationArrivalFrequency
830Delhi13:20Chandigarh14:20Daily
879Chandigarh15:20Delhi16:20Daily
Same aircraft flights through Delhi
830Hyderabad10:00Chandigarh14:20Daily x7
879Chandigarh15:20Hyderabad19:20Daily
Connecting flights through Delhi
879/969Chandigarh15:20Ahmedabad19:15Daily
879/813Chandigarh15:20Bengaluru20:05Daily
879/902Chandigarh15:20Bhubaneswar20:35Daily
879/991Chandigarh15:20Pune19:20Daily
879/993Chandigarh15:20Mumbai19:45Daily
879/977Chandigarh15:20Mumbai21:10Daily
950/830Ahmedabad08:45Chandigarh14:20Daily
868/830Bengaluru06:30Chandigarh14:20MTWThFS
983/830Bhubaneswar08:55Chandigarh14:20Daily
930/830Mumbai07:30Chandigarh14:20Daily
970/830Mumbai08:50Chandigarh14:20Daily
994/830Mumbai10:25Chandigarh14:20Daily

 

Vistara unveils its signature lounge at T3, Delhi 29th March 2016





New Delhi, March 29, 2016: In a constant endeavor to make the flying experience joyful, Vistara, India’s fastest growing full service carrier that is setting new service and customer experience standards, unveiled its exclusive signature lounge for its Business Class and Club Vistara Gold customers at New Delhi’s award-winning T3 terminal. The Vistara Lounge, located on the domestic departures concourse adjacent to Boarding Gate 41, was inaugurated today by India’s much loved movie stars Kareena Kapoor Khan and Arjun Kapoor along with the critically acclaimed film director R. Balki and Mr. Phee Teik Yeoh, CEO of Vistara and Dr. Mukund Rajan, Director on Board, Vistara. Also present were Mr. Sanjiv Kapoor, Chief Strategy and Chief Commercial Officer, Vistara and Mr. Giam Ming Toh, Former Chief Commercial Officer, Vistara.

The new 250 square meter airside space, with seating for ~75 people, provides an opportunity for Vistara’s customers to indulge in a refined experience, way beyond the conventional lounge concept. A cohesive union of modern design and insightful planning, the all new Vistara Lounge is the only lounge located directly at the departure gates level of New Delhi T3. This cocoon of comfort envelopes customers in a welcoming array of delightful services, echoing Vistara’s brand promise of personalization and seamlessness. From well-equipped meeting rooms to relaxation areas offering wellness therapy, along with a stylish bar and eating areas, it intuitively attends to every need of a discerning flier in exquisite detail. The gourmet cuisine and elegant interiors make it an experience truly reserved for the well deserved.

Expressing his delight at the inaugural ceremony of the lounge, Mr. Phee Teik Yeoh, Vistara CEO said, “It gives me immense pleasure to unveil Vistara’s first and one-of-a-kind signature lounge at our hub, Delhi. Our vision was to create an experience that unravels and gets richer each time our customers travel with us. As our Business Class customers walk through the lounge they will be enticed with the beautiful environment and expansive views of Vistara aircraft on the runway. The stylish ultra-modern cocktail bar at the lounge will soon become a place to see and be seen. We hope that our customers will appreciate this premium service we are offering, truly the best airline lounge in India today.”

The ambience and décor of the lounge are truly of international standards. The lounge lends a feeling of comfort through multiple architectural styles, a variety of seating options and soft lighting, giving passengers a chance to relax and rejuvenate. The lounge offers Wi-Fi, dining facilities, recliner zone, business center with individual work stations, a reading room, bar that serve premium spirits and a VIP room. The heart of the new lounge is a sultry, uptown cocktail bar which is in the shape of the Vistara star overlooking the fantastic views of the runway. These are some of the many innovative features that are on the anvil.

Vistara flies 284 times weekly to and from Indira Gandhi International airport.
 

Vistara announces a #HoliSurprise to delight its customers 22nd March 2016

Fares starting at ₹999 in Economy and ₹2,299 in Premium Economy!

New Delhi, March 22, 2016: Vistara, India’s fastest growing full service carrier that is setting new service and on-time standards, today announced a #HoliSurprise festival offer of one-way fares starting at INR 999 in Economy class and INR 2,299 in Premium Economy class (excluding applicable taxes and fees). Travellers will be able to enjoy these special fares across the airline’s network, including on the airline’s newest destinations Jammu, Srinagar and Kochi. Examples of fares on select sectors include:

Sector (vv.)Economy Promo fare (INR)Premium economy fare (INR)
IXJ-SXR9993,099
DEL-IXJ1,9993,299
DEL-SXR2,2993,699
BOM-COK2,6994,599
BLR-BOM1,5993,699
AMD-DEL1,7993,499
DEL-HYD2,1994,399
BOM-DEL2,2994,399

 

This offer comes with limited seats and booking period. It opens for booking today, and is available for booking till 23:59 hours March 28, 2016.  Travel period is from March 24, 2016 till April 30, 2016. Customers can book their #HoliSurprise travel on Vistara through its website (www.airvistara.com), its  24/7 Customer Service Centre (1860 108 9999), at Airport Ticket Officers (ATOs), and through Vistara’s mobile app on Android and iOS.  Bookings can also be made through Online Travel Agencies (OTAs) and other travel agents. Vistara’s GDS partners include Abacus, Amadeus and Travelport, which enable customers to book via all major booking channels.

Notes to editor:

Terms & Conditions:

  • Fares will vary on Vistara routes. Applicable taxes and fees will be charged extra
  • This offer is available on one-way & return travel in Economy and Premium Economy class
  • For customers booking return travel, the offer will be valid basis the availability of seats under this offer for onward and return travel
  • The sale fares reflecting on the website are the discounted fares
  • This is a limited-inventory offer available on first-come-first-served basis. In case the seats under this offer are sold out, regular fares will appear
  • This offer is not applicable on group bookings

 

Vistara’s new summer schedule effective March 27, 2016 offers 375 weekly flights to 15 destinations in India including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar, Varanasi, Srinagar (w.e.f 7Apr’16), Jammu (w.e.f 9Apr’16) and Kochi (w.e.f 14Apr’16). An airline admired by corporate and leisure travellers alike, Vistara has already flown more than one million happy customers in its one year of operations.

Vistara has redefined flying experience in India by being:

  • The world class domestic airline with cabin crew trained by Singapore Airlines
  • The first airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • The first to offer a seamless boarding experience through designated queues and various check-in options including auto check-in
  • The first to introduce a value-based points accrual in Frequent Flyer Program, Club Vistara
  • The airline offering a user-friendly mobile app packed with an array of features for self-servicing
  • The airline offering a hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating
  • The airline offering an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporate global culinary trends. Keeping customers’ preference in mind, we keep introducing interesting twist to our in-flight menu
  • The first domestic airline that commenced operations from Terminal 2 of Mumbai International airport and to launch the e-boarding pass facility for its customers flying out from this terminal, hence, providing a truly international and seamless experience to its customers
  • The airline that is the new ‘king of punctuality’, having consistently achieved industry’s highest OTP and topping all airlines in the past six months
 

Vistara ties up with Kareena Kapoor and Arjun Kapoor starrer Ki & Ka 18th March 2016

  • Official Instagram handle launched to celebrate this #NewFeelingOfLove


New Delhi, March 18, 2016: Vistara, India’s fastest growing full service carrier ties up with the most awaited movie of the year Ki & Ka starring Kareena Kapoor and Arjun Kapoor. The movie is directed by critically acclaimed director R. Balki and is releasing on April 1, 2016. This association of the airline with the movie is coherent as the narrative is about challenging the traditional gender roles outlined in Indian society and reigning in a ‘new language of love’, just like Vistara is redefining the air travel experience in Indian skies and bringing in the ‘new feeling’ to its customers. Vistara entered the market, last year with the right understanding of the needs of the discerning traveller. It has introduced exceptional level of customer service and innovative products, achieved the highest level of on-time performance consistently and harnessed global best practices in its processes to become the most admired airline of India.

As a part of the association with Ki & Ka, snippets of Vistara’s exemplary on-ground and on-board experience have been integrated in the movie. To kick start the promotions, Vistara has launched a joint ad film featuring Kareena Kapoor and Arjun Kapoor where they share their experience of flying Vistara’s Business Class and invite the masses to book their next flight before 26 March on the airline to win a chance to meet them. Vistara is rejoicing this partnership with the launch of its official Instagram handle today to celebrate this #NewFeelingofLove. The airline will be conducting social media contests on all its channels where the winners of the contest will get an opportunity to meet the star cast of Ki & Ka and autographed merchandise by them.

Vistara's promotional campaign around the movie will reach out to Bollywood buffs as well as business and leisure travellers through ATL, BTL and digital activations which include special baggage tags for Vistara customers, meet and greet with the movie stars, bloggers outreach program, exclusive movie screening in Delhi and Mumbai for Vistara's frequent flyers, partners and employees. To top it all, movie goers at select cinemas in Delhi and Mumbai at the premiere show, will be welcomed by Vistara crew and experience the unique service offerings that Vistara delivers on-board.

On this first association with a Bollywood venture, Phee Teik Yeoh, CEO, Vistara said, “Cinema has always inspired the lives of people which led us to believe that it is a method to reach out to a wider audience. Partnering with Ki & Ka provided us with a platform to showcase our premium cabins, world class dining experience, inflight entertainment, seamless and personalised service both on the ground and in the air, which makes us unique to flyers, young and old, across India.”

R Balki, Director and writer, Ki & Ka said, “We are delighted to join hands with India’s fastest growing full service carrier, Vistara, to take Ki & Ka into the hearts of the masses in an unprecedented way.  In Vistara, we have found an ideal partner as its quintessential inflight experience includes genuinely caring crew, fine dining experience, pioneering entertainment system and a feel of elegance. This played a key role in the movie storyline as we wanted to showcase Kareena as an enterprising corporate leader who challenges the stereotypical gender roles in the society.”

Kareena Kapoor Khan, Bollywood actress and Lead cast in Ki & Ka, said “Ki & Ka has been an absolute fulfilling and enjoyable experience in so many ways. An integral part of the movie has been shot on-board a Vistara aircraft where in spite of spending numerous hours in a confined space I did not end up feeling tired. The entire experience was pleasant
and relaxing. We hope that the audiences enjoy our journey in the movie, just as we enjoyed traveling with Vistara.”

Arjun Kapoor, Bollywood actor and Lead cast in Ki & Ka, said “I enjoyed the experience of flying with Vistara, redefining aviation. Ki & Ka also redefines stereotypes, where Kareena and I play a modern couple.”

Notes to the editor
Link to the official Instagram handle: https://www.instagram.com/air.vistara/
Link to the Vistara ad film featuring Kareena Kapoor and Arjun Kapoor - https://www.youtube.com/watch?v=BLRJaYMVlvE

Vistara announces attractive new Business Class fares 9th March 2016

New Delhi, March 9, 2016: Vistara, India’s fastest growing full service carrier, today announced attractive new Business Class fares to allow more customers to fly and experience the finest Business Class experience in the domestic skies.


Travellers will be able to enjoy special Business Class fares which are upto 30% less relative to earlier fares, applicable on all destinations on the airlines' route network. Fares on select sectors that are open for booking are as below:
 

Select sectorsStarting Business Class fare (now available for booking)Starting Business Class fare (earlier, before discount)
Delhi-MumbaiINR 15,000INR 21,000
Delhi-AhmedabadINR 11,000INR 15,000
Delhi-HyderabadINR 14,000INR 19,000
Delhi-BengaluruINR 14,500INR 18,750

 

This offer comes with limited seats and booking period. It is available for booking and travel only till April 15, 2016, fees and taxes are extra. To make the most of this offer, customers can book their travel on Vistara through direct channels like the company website (www.airvistara.com) and the  24/7 Customer Service Centre (1860 108 9999 or +91 120 669 9901), through the Vistara mobile apps on Android and iOS and through Online Travel Agencies (OTAs) and other traditional travel agents. Vistara’s GDS partners include Abacus, Amadeus and Travelport, which will enable customers to book via all major channels.

Notes to editor:
Vistara’s Business Class Cabin
Vistara has brought credibility and a definite qualitative change in the way flying is perceived in India. The contemporary and classy interiors, the interplay of royal aubergine and calm grey of our Business Class seat evokes a sense of quiet elegance that resonates throughout the cabin. The three-course meal served in Business Class, with two vegetarian and two non-vegetarian choices and choice of beverages provide a highly personalized service. The inflight dining experience is further enhanced with the artful presentation of freshly prepared food in fine bone china crockery and glassware. To bring the inflight dining experience on-board Vistara to a whole new level, the airline is now offering seasonal and festive delicacies such as Arabic Mezze, Norwegian Salmon, Corn & Soya Pulao, Amti, Fish & Prawn curry etc. using the choicest of ingredients providing a wide range of options to the passengers.


Vistara’s modern and inviting cabin comes with the following features:

  • 42” seat pitch, 7” seat recline
  • Extendable leg rest, foot rest and height adjustable headrest with wings
  • Personal storage space at the side of the seat for small items
  • Innovative Inflight Entertainment (IFE) system, with wireless streaming of content on a complimentary Samsung Tab S 10.5” or  personal electronic devices (PEDs)

 

Business Class customers also enjoy:

  • Dedicated check-in counters at all airports
  • Priority security screening/boarding
  • Lounge access
  • Special dining experience meticulously served with fine linen and bone china tableware
  • Choice of leading Newspapers and Publications along with our inflight magazine
  • 30 kg Check-in Baggage allowance
  • 7kg Hand Baggage allowance
 

Vistara announces significant service expansion 9th March 2016

  • A 25% increase in flights to 400 weekly at the start of summer schedule, including new services to Srinagar, Jammu and Kochi (Cochin)
  • Increase in frequencies on key routes such as Delhi–Bengaluru, with a convenient day-return option in both directions
  • 17 city pairs connected through direct (non-stop) flights; 16 additional city pairs connected through same aircraft ‘via’ flights, and over 40 additional city pairs connected through convenient single-stop connecting flights
  • Further planned increase to 580 flights weekly (85% more than the current schedule) with the induction of four new Airbus A320 aircraft this year


New Delhi, March 9, 2016: Vistara, India’s fastest growing full service carrier, announced a 25% increase in flights at the start of the summer 2016 schedule, including the launch of services to Jammu, Srinagar and Kochi (Cochin). Vistara’s rapidly expanding route network will now cover 15 cities, as the airline increases its weekly flights from 317 to almost 400. With the induction of four new Airbus A320 aircraft during the course of the year, the airline will introduce additional new destinations and further increase in frequency on its existing routes. By the end of October 2016, the total number of flights will have increased by 85% relative to the current schedule.

Starting April 7, 2016, Vistara will offer direct daily return flights from Delhi to Srinagar and daily same-aircraft flights from Delhi to Jammu via Srinagar, April 9, 2016 onwards. The direct daily return flights from Mumbai to Kochi, and daily same-aircraft flights from Delhi to Kochi via Mumbai will commence from April 14, 2016. The new summer schedule has 17 city pairs connected through direct (non-stop) flights; 16 additional city pairs connected through ‘via’ flights such as Mumbai to Varanasi, Lucknow, and Bhubaneshwar and Bengaluru to Guwahati; and over 40 additional single-stop travel options through connecting flights such as Srinagar to Mumbai, Hyderabad and Bhubaneshwar, and Lucknow to Pune and Hyderabad (all via Delhi). Flights and connections on the new schedule will be open for sale through all channels this week.

With a focus on enhancing its connectivity in key metros, Vistara will also be increasing the frequency of its existing Delhi-Bengaluru service, offering convenient same-day return options to customers in both cities.

Speaking about the latest network expansion, Mr Phee Teik Yeoh, CEO, Vistara said,With growing market presence and phenomenal customer uptake, we plan to double our domestic capacity this year by offering more flights, destinations and increased frequencies to our growing loyal customer base. The addition of Jammu, Srinagar and Kochi to our route network, coupled with the introduction of convenient same-day return flights on the Delhi – Bengaluru route in both directions and several new via and connecting flight options, represent the first phase of our growth plan this summer as we ramp up utilization and add new aircraft to our fleet. We believe that these will help us further broaden the appeal of Vistara to our business and leisure customers alike across our network.”

This latest network expansion coincides with the airline’s next phase of growth. With the aim to further transform the flying experience in India, Vistara last week revamped its in-flight food and beverage menu. The airline will soon inaugurate its signature lounge at the boarding gate level at Delhi International Airport and introduce the state-of-the-art IFE solution that will enable wireless streaming of high quality audio-video content to smartphones, iPads and other PEDs of Vistara customers on-board.

Flights to the new sectors added in the Summer Schedule:

Direct Flight
Flt No.Effective PeriodDopRoute
79707/04/16 - 29/10/161234567DEL14:45SXR16:15
97707/04/16 - 29/10/161234567SXR16:55DEL18:30
71707/04/16 - 29/10/16. . . . . 67DEL08:45SXR10:10
71307/04/16 - 29/10/16. . . . . 67SXR10:45DEL12:10
79909/04/16 - 29/10/161234567DEL06:45SXR08:15
79909/04/16 - 29/10/161234567SXR08:50IXJ09:45
79009/04/16 - 29/10/161234567IXJ10:50SXR11:45
79009/04/16 - 29/10/161234567SXR12:25DEL14:00
99514/04/16 - 29/10/161234567BOM13:10COK15:20
99614/04/16 - 29/10/161234567COK15:50BOM17:45

 

via Flight
Flt No.Effective PeriodDopRoute
97707/04/16 - 29/10/161234567SXR16:55DEL18:30
97707/04/16 - 29/10/161234567DEL19:10BOM21:10
71307/04/16 - 29/10/16. . . . . 67SXR10:45DEL12:10
71307/04/16 - 29/10/16. . . . . 67DEL13:20VNS14:45
99514/04/16 - 29/10/161234567DEL10:20BOM12:25
99514/04/16 - 29/10/161234567BOM13:10COK15:20
99614/04/16 - 29/10/161234567COK15:50BOM17:45
99614/04/16 - 29/10/161234567BOM18:30DEL20:35
79909/04/16 - 29/10/161234567DEL06:45SXR08:15
79909/04/16 - 29/10/161234567SXR08:50IXJ09:45
79009/04/16 - 29/10/161234567IXJ10:50SXR11:45
79009/04/16 - 29/10/161234567SXR12:25DEL14:00

 

Notes to editor:

Effective summer schedule starting March 27, Vistara will offer almost 400 weekly flights to 15 destinations in India, up from 317 weekly flights and 12 destinations currently. The destinations served are Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar, Varanasi, Srinagar (w.e.f 7Apr’16), Jammu (w.e.f 9Apr’16) and Kochi (w.e.f 14Apr’16). An airline admired by corporate and leisure travellers alike, Vistara has already flown more than one million happy customers in its one year of operations.

Vistara has redefined flying experience in India by being:

  • The first airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • The first to offer a seamless boarding experience through designated queues and various check-in options including auto check-in
  • The first to launch the state-of-the-art IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft. The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers.
  • The first to introduce a value-based points accrual in Frequent Flyer Program, Club Vistara.
  • The airline offering a user-friendly mobile app packed with an array of features for self-servicing
  • The airline offering a hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating
  • The airline offering an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporate global culinary trends. Keeping customers’ preference in mind, we keep introducing interesting twist to our in-flight menu
  • The first domestic airline that commenced operations from Terminal 2 of Mumbai International airport and to launch the e-boarding pass facility for its customers flying out from this terminal, hence, providing a truly international and seamless experience to its customers.
  • The airline that is the new ‘king of punctuality’, having consistently achieved industry’s highest OTP and topping all airlines in the past seven months.

 

Vistara celebrates the #WomenWhoMakeUsFly 8th March 2016

Vistara celebrates the #WomenWhoMakeUsFly on International Women’s Day


Vistara celebrates the #WomenWhoMakeUsFly on International Women’s Day

New Delhi, March 8, 2016 : This year on the occasion of International Women’s Day, Vistara thanks all the women in the world for making the world a better place, and honours the immense contributions of its incredible women employees who have helped the brand scale new heights in terms of reliability and service excellence in a short period of time. 

Marking this occasion, Vistara launched a social media campaign #WomenWhoMakeUsFly to highlight the plethora of roles that Vistara women employees play to make the airline fly. As a part of the campaign, Vistara’s display picture on its Facebook page will showcase its multiple female employee at Vistara. This campaign aims at putting a face to the brand and engage with its social media fans highlighting their multiple roles in the airline. This campaign is also a tribute to limitless potential of women that embodies the spirit of our name, Vistara – limitless potential, a limitless expanse. 
 
On this occasion, Mr. Phee Teik Yeoh, CEO, Vistara said, “I wish all our women customers and employees a very Happy Women’s Day. On this special occasion, we would like to recognise their contributions and celebrate the extraordinary role they play in the success of Vistara. We are proud that women make up the majority of the workforce at Vistara. They are the wind beneath our wings.”
 
To commemorate this day, Vistara will have all women crew operate four flights on its Delhi-Lucknow-Delhi-Mumbai-Delhi route. The airline will also offer complimentary surprise upgrades to Business Class to select women customers through a random draw of lots. 
 

Sanjiv Kapoor joins as Vistara’s Chief Strategy & Commercial Officer 1st March 2016

New Delhi, March 1, 2016: Vistara, India’s fastest-growing full service airline, welcomes Sanjiv Kapoor on board today as its new Chief Strategy and Commercial Officer. Sanjiv will be responsible for managing a wide portfolio of Vistara’s commercial and planning functions, including strategy development, network planning, pricing and revenue management, sales & distribution, product development, branding, and marketing. Sanjiv will also be responsible for in-flight services and ground operations. He succeeds Giam Ming Toh who is returning to Singapore Airlines on completion of his deputation with Vistara.

Sanjiv joins Vistara with over 19 years of experience in the airline industry, in various leadership and consulting roles. His latest assignment was as the Chief Operating Officer at SpiceJet Limited.

“I am very pleased and excited to join an airline that has the Tata Group and Singapore Airlines as its parents – you simply cannot beat the pedigree. Vistara has already earned an enviable reputation in terms of customer experience, service, and operational excellence, and is well positioned to deliver on the proud legacy of the Father of Indian Aviation, Mr JRD Tata. I look forward to working with Phee Teik and the entire Vistara team with great confidence that together we will fulfill JRD's dream to create an airline that will make India proud”, said Sanjiv Kapoor.

Phee Teik Yeoh, CEO, Vistara said, “We welcome Sanjiv into the Vistara family. We are entering into a new phase of growth and Sanjiv’s industry knowledge backed by rich Indian and global experience will be valuable in propelling Vistara’s growth. We are keen to leverage his passion for the business and his understanding of India’s market dynamics to grow our presence and build on Vistara’s mission and promise.”

Sanjiv, a native of Kolkata, received his MBA from the Wharton School of the University of Pennsylvania, and his BA in Computer Science from Dartmouth College, USA. On the personal front, he is the co-founder of an NGO ‘A Garbage Free India’ that works with local municipalities and schools in India to change public attitudes and clean up India’s streets.

Giam Ming, who has been with the airline since inception and successfully created and established the Vistara brand promise through constant delivery of product and service excellence, will work alongside Sanjiv for a smooth transition until end April’16.

Vistara announces its new aircraft seating configuration 29th February 2016

  • Stays committed to unique three-class seating configuration
  • Reduces seats in premium classes to meet increasing demand in Economy Class
  • Revamps menu to enhance in-flight dining experience

 

New Delhi, February 29, 2016: Vistara, India’s fastest growing full service carrier, will reconfigure its aircraft to make its unique product and service offering available in more markets and expand its customer base. Starting April 2016, Vistara will reconfigure its current fleet of 9 aircraft to the new seating configuration of 8 business class seats, 24 premium economy seats and 126 economy seats. This change will raise the total number of seats on Vistara’s aircraft from 148 to 158, which is better aligned with market demand and customer needs.

Vistara is refining its route network strategy to take advantage of the unprecedented growth in travellers on many emerging routes. While there continues to be a good demand for Vistara’s unique Business and Premium Economy cabins on key routes such as between Delhi and Mumbai, the change in configuration will allow the airline to serve other emerging routes through better alignment of capacity to demand whilst satisfying the route dispersal guidelines. To maintain operational flexibility, all aircraft in the Vistara fleet will be retrofitted to the new seating configuration. This will also help the airline to maintain its market leading position in on-time performance.

Commenting on the airline’s new configuration, Vistara CEO, Phee Teik Yeoh said, “The change in our cabin configuration is a result of extensive research of the changing market environment and customer expectations. Being a young and nimble airline, we were able to adjust quickly to meet the evolving needs of the market and our customers. We remain committed to our pioneering three class product offering and will continue to provide a personalized and differentiated flying experience to all our customers.”

The reconfiguration exercise will be completed in two phases in April and July 2016. The first retrofitted aircraft will be deployed between Delhi and Hyderabad from April 2016, followed by other routes which will be announced in due course.  All nine aircraft are expected to be reconfigured by 15 July 2016.  Future new aircraft deliveries, the first of which is expected in Q2 of CY2016, will be also have the revised seating configuration.

Vistara’s unique product offering remains unchanged, with the continuation of the 3-class product on all aircraft, including the finest Business Class cabin and India’s first Premium Economy Class cabin in domestic services. Customers will continue to enjoy the same level of personalised and seamless service that has set the benchmark for domestic air travel in India.

Taking its customer centricity a notch higher, Vistara is also re-launching its in-flight menu which blends traditional choices with unconventional options with effect from 1March 2016. Vistara has thoughtfully curated the new menu which features mouth-watering dishes reflecting contemporary Indian dining at its best – traditional yet modern, local yet global, familiar yet different. To bring the inflight dining experience on-board Vistara to a whole new level, the airline will be offering seasonal and festive delicacies such as Arabic Mezze, Norwegian Salmon, Corn & Soya Pulao, Amti, Fish & Prawn curry etc. using the choicest of ingredients providing a wide range of options to the passengers.

In the coming weeks, Vistara will also be enhancing its product and service offerings to further delight its customers. In March 2016, Vistara will start offering its innovative Inflight Entertainment System, which enables Wi-Fi streaming of audio and video content to customers’ personal electronic devices.  It will also be opening its signature lounge for Business Class customers and Vistara Gold Club members at its hub in Delhi T3. The airline will also offer more choices of destinations and increased frequencies on key routes, which will almost double its domestic capacity in 2016.

Notes to editor:

Vistara offers 319 weekly flights to 12 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar and Varanasi. An airline admired by corporate and leisure travellers alike, Vistara has already flown more than one million happy customers.

Vistara has redefined flying experience in India by being:

  • The first airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • The first to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • The first to launch IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft. The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers.
  • The first to introduce a value based points accrual in Frequent Flyer Program, Club Vistara A user friendly mobile app packed with an array of features for customers to enable self-servicing
  • The airline offering a hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating
  • The airline offering an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends. Keeping customers’ preference in mind we keep introducing interesting twist to our menu. 
  • The first domestic airline that started operations from Terminal 2 of Mumbai International airport and to launch the e-boarding pass facility for its customers flying out from this terminal. Hence, providing a truly international and seamless experience to its customers.
  • The airline that is the new ‘king of punctuality’ having consistently achieved industry’s highest OTP and topping all airlines in past seven months.

 

Annexure 1

The Product

Vistara offers three distinct cabin classes to provide a personalized seamless service, which is thoughtfully delivered. The aircraft cabin has been thoughtfully designed to provide a conducive and pleasant environment for both business and leisure travelers. Regardless of which cabin class one chooses to travel, we strive to ensure that customers experience an enjoyable flight and arrive at their destination feeling relaxed.

Business Class

Vistara has brought credibility and a definite qualitative change in the way flying is perceived in India. The contemporary and classy interiors, the interplay of royal aubergine and calm grey of our Business Class seat evokes a sense of quiet elegance that resonates throughout the cabin. The three-course meal served in Business Class, with two vegetarian and two non-vegetarian choices provides a highly personalized service. The inflight dining experience is further enhanced with the artful presentation of freshly prepared food in fine bone china crockery and glassware. Customers will enjoy this modern and inviting cabin, with features including:

  • 42” seat pitch, 7” seat recline
  • Extendable leg rest, foot rest and height adjustable headrest with wings
  • Personal storage space at the side of the seat for small items
  • Innovative Inflight Entertainment (IFE) system, with wireless streaming of content onto a complimentary Samsung Tab S 10.5” or  personal electronic devices (PEDs)

 

Business Class customers also enjoy:

  • Dedicated check-in counters at all airports
  • Priority security screening/boarding
  • Lounge access
  • Special dining experience meticulously served with fine linen and bone china tableware
  • Choice of leading Newspapers and Publications along with our inflight magazine
  • 30 kg Check-in Baggage allowance
  • 7kg Hand Baggage allowance

 

Premium Economy Class

One of the pioneering concepts introduced by Vistara, the unique Premium Economy Class is aimed at the discerning traveller who relishes the additional space and amenities to work or relax for a slightly higher fare than regular Economy Class. As captured in the ‘Arrive Fresh’ campaign, Vistara’s Premium Economy Class provides a more exclusive experience in a dedicated cabin, with distinctive features including:

  • 33 to 36 inches seat pitch (20% more leg room than regular Economy class)
  • 4.5 inches seat recline
  • Exclusive cabin
  • More meal choices
  • Specially designed seat with improved cushioned seat-bottom for enhanced comfort
  • Height adjustable winged headrests with longer armrest and larger tray table
  • Personal coat hook
  • Innovative Inflight Entertainment (IFE) system, with wireless streaming of content onto  PEDs

 

Premium Economy Class customers also enjoy

  • Dedicated check-in counters at all airports
  • Separate boarding lane
  • Priority baggage handling
  • 20 kg Check-in Baggage allowance
  • 7 kg Hand Baggage allowance
  • Complimentary selection of F&B to delight and excite customers’ palate.
  • Choice of leading newspapers and publications along with our Inflight magazine

 

Economy Class

Upholstered in genuine leather, Vistara’s Economy Class seats set a new benchmark in style and comfort. With customers' comfort our priority, Vistara’s ergonomically styled seats features:

  • 30 inches seat pitch with 18 inch seat-width
  • 3.5 inches seat recline with winged headrests
  • Improved seat bottom cushion for support
  • Innovative Inflight Entertainment (IFE) system, with wireless streaming of content onto  PEDs
  • Personal coat hook
  • Complimentary selection of F&B to delight and excite customers’ palate
  • Choice of leading newspapers and publications along with our inflight magazine
  • 15 kg Baggage Allowance and 7 kg Hand Baggage Allowance

 

Vistara services

Seamless Check-in experience

To ensure a hassle-free and seamless check-in experience for customers, Vistara’s innovative customer interface offers four different ways to check-in, including an auto check-in facility. The first in domestic travel in India, the auto check-in facility will automatically check-in passengers who have provided a valid email or mobile number in their booking record, 4 hours before departure. Besides web check-in and check-in via the mobile app, Vistara provides personalized service and dedicated counters, as well as designated queues, for passengers to check in at the airport.

Mobile Boarding Pass facility
Vistara and Mumbai International Airport Pvt. Ltd. have launched the mobile boarding pass facility for Vistara’s customers travelling out of Mumbai’s T2 terminal. The first of its kind initiative at Mumbai Airport, this helps provide Vistara’s customers a truly seamless travel experience. The mobile boarding pass facility is also a time-saver for passengers and result in reduction in usage of paper boarding passes.

Signature Lounge at T3
As India's fastest growing full service carrier, our aim is to provide customer services which will bring back the joy of flying. To this end, we will soon be offering our own signature lounge in our hub in Delhi T3.  Our Business Class customers and Club Vistara Gold members will soon get to indulge in a club-house like experience way beyond the conventional lounge concept. It will offer services such as business stations, wi-fi, reading room, recliner zone, VIP room, fresh food and a full-service bar.   At all other airports we operate in, we have contracted global service and hospitality brands to offer lounge services.

In-flight entertainment
We will be introducing a pioneering concept of in-flight entertainment for our passengers which will redefine the in-flight experience for travellers in India. Starting in March 2016, Vistara will offer the most advanced Inflight Entertainment system, which wirelessly streams highly engaging audio and video content across all three cabins. Our customers would be able to connect to the on-board Wi-Fi network to stream the preloaded content to their Personal Electronic Devises (PEDs). Business Class customers would have a choice to stream the content on their PEDs or on a complimentary Samsung Tab S 10.5” along with headsets. The preloaded content would include short features covering genres such as Comedy, Lifestyle, Sports, and Music.

Meals and Dining
The chefs who worked on the Vistara menu have curated a special dining experience using fresh and locally sourced ingredients to prepare healthy meals to ensure that passengers arrive at their destination feeling light and fresh. An eclectic mix of international and modern Indian dishes which incorporate non-traditional ingredients for unique yet familiar flavors are on offer. The menus change every week and are only recycled afer 6 weeks. Taking its customer centricity a notch higher, Vistara is re-launching its menu blending traditional choices with unconventional options, on 1st March 2016. New offerings include seasonal and festive delicacies such as Arabic Mezze, Norwegian Salmon, Corn & Soya Pulao, Amti, Fish & Prawn curry. In Business Class, customers get a choice of two non-vegetarian and two vegetarian meals.  In Premium Economy Class, there is a choice of two vegetarian and one non vegetarian means. Additionally, there are 17 special meals for customers who have special dietary, religious, or medical requirement. Customers with special dietary requirements will need to book the same at least 24 hours in advance through our Customer Service Centre.

Boarding Pass Exclusives
Vistara’s special ‘Boarding Pass Exclusives’ program enables its customers to avail exciting discounts from partners in retail, dining, travel and transport, wellness and hospitality. Vistara customers can now enjoy an array of benefits by just presenting their boarding pass at the partners’ outlets within one week of their travel. Partner brand outlets include- Da Milano, The Leela, The Body Shop, Pizza Express, Tattva Spa, Myles, Chroma, etc.

Loyalty program

Feel exclusive with Club Vistara
Club Vistara, is an innovative loyalty program specially designed to benefit the customers. Its value-based accrual scheme enables customers to earn and redeem points based on the amounts spent on their airfares.. Keeping up with the times, Vistara has done away with physical cards. Customers can enroll for the program through Vistara website or mobile app and download their Club Vistara loyalty card. As customers get upgraded to become Silver and Gold Members, they can earn additional points and get access to exclusive privileges. Members can redeem their points for Vistara award flights & flight upgrades. Award Flight redemption is easy with the newly launched online redemption feature. CV members can also enjoy accruals & redemption on Singapore Airlines or SilkAir flights. Vistara will continue to develop more benefits for its Club Vistara members by partnering with more international airlines and non-airline partners such as hotel, banks and retailers.

Bhaskar Bhat appointed as Chairman of TATA SIA Airlines Ltd. 14th January 2016

New Delhi, January 14, 2016: Mr. Bhaskar Bhat, Managing Director of Titan Company Limited, has taken over as Chairman of Tata SIA Airlines Limited, succeeding Mr. Prasad Menon who retired from the airline on January 13, 2016. Mr. Bhat has joined the Board of the company with effect from January 14, 2016.

As the M.D. of the Titan Company Limited since 2002 and founding member of Titan Industries, Mr. Bhat has led it to become the largest watch manufacturer in India and the fifth largest in the world.

On assuming the role of the airlines’ Chairman, Mr. Bhat said, “I am honoured to succeed Mr. Menon, and deeply appreciate how Vistara has established its firm presence in India. Vistara is founded on common values of the Tata group and Singapore International Airlines (SIA).  My focus will be on ensuring that Vistara continues to deliver the legendary service excellence and hospitality that the Tata group and SIA are known for.”

Mr. Menon, who has been at the helm of Vistara as Chairman, said “Vistara will immensely benefit from Mr. Bhat’s experience as he brings an ideal blend of business building, marketing and sales expertise, as well as deep insight of Vistara’s core values.”

Mr. Menon was a hands-on and inspirational leader of the Vistara team and has shaped the airline into the entity that it is today.

Vistara celebrates one successful year of operations 9th January 2016

One year | One million customers | One grand celebration

New Delhi, January 09th 2016- Vistara, India’s fastest growing full service carrier, has successfully completed its first year of operations on January 9, 2016. In a short span of one year, the airline boasts a fleet size of nine brand new A320 aircraft, operating 307 weekly flights to 12 destinations across the country. Vistara has already flown more than one million happy customers within one year of operations which reflects the growing popularity of its differentiated product and service amongst the travellers in India.

Manifesting the heart and soul of both Tata and Singapore Airlines, Vistara has demonstrated its unique value proposition to its customers consistently through a growing array of innovative offerings- the trendsetting Premium Economy class, world class dining experience, unique value based FFP (Club Vistara), seamless and personalised service both on the ground and in the air.  Its consistent delivery of reliability, industry’s high on-time performance and unmatched service standards have made Vistara the new darling of the travellers in India.

Celebrating the affection and goodwill from its customers Vistara has recently launched #TheOnederful year campaign which invites all its well-wishers and followers to join hands in creating history with India's Biggest TweetCard at Terminal 3 of the Indira Gandhi International Airport. As an anniversary gift to all lucky customers who booked on Vistara flights in the week of December 16, 2015 a flat 25% discount was offered for travel till April 30, 2016. There is a lot in store for the customers ushering in the New Year. Vistara is giving out colorful baggage tags commemorating the milestone. Festive delicacies in anniversary special meal boxes and tray mats are being served on-board. Vistara has also released a special anniversary edition of their in-flight magazine which features endorsement, by famous celebrities, of the twelve destinations which Vistara currently operates to. And the celebrations don’t end here, there are special gifts for all customers flying with the airline on its birthday.

Expressing delight on this occasion, Mr. Phee Teik Yeoh, CEO, Vistara said, “Today marks a significant milestone in our journey as we successfully complete one year of operations. Our first year has been no less than extraordinary. Nine aircraft, 12 destinations, more than one million happy customers, an impeccable record in punctuality and high standards of service excellence - all in such a short span of time. On behalf of the Vistara team, I take this opportunity to extend my sincere thanks to our customers and well-wishers who have supported us and appreciated the unique value proposition we offer.  We have a slew of product and service innovations in the pipeline which will further delight our customers in 2016.”

Vistara will be adding four more aircraft to its existing fleet of nine in the year. Vistara customers can look forward to more new destinations and increased frequencies on current destinations. From February, Vistara fleet will incorporate the most advanced in-flight entertainment system which will deliver highly engaging audio video content via wireless streaming to customers’ PEDs across all three cabins. The coming months will also witness the launch of Vistara’s signature lounge at Terminal 3, IGI Airport, Delhi that will transform the flying experience forever.

Vistara celebrates flying one million customers 23rd December 2015

 
 
New Delhi, December 23: Vistara, India’s fastest growing full service carrier, today welcomed its millionth customer onboard. In less than a year of its operation, Vistara has already won the hearts of many customers across India to become their airline of choice. Adopting the brand philosophies of customer-centricity and service excellence from Tata and Singapore Airlines, Vistara is appreciated for its personalized and intuitively thoughtful service. Through a slew of innovative and differentiated offerings, Vistara has demonstrated its unique value proposition to its customers. With 12 destinations, 311 weekly frequencies and the industry’s best OTP (>90% since launch), Vistara has set a new benchmark for seamless travel experience in the true sense. Reaching this momentous milestone in such a short span of time shows that Vistara has lived up to its brand promise and exuded an elegant, refined spiritedness reflective of a service experience that is authentic and designed meticulously.
 
Having started operation with its maiden flight on January 9, 2015, Vistara has grown its fleet and expanded its network across India, leading to a swift increase in weekly frequencies. Catering to the growing demand, Vistara has recently increased the frequency between New Delhi and Mumbai from six to eight flights a day.
 
Today, through the auto check-in process, the millionth customer of Vistara was identified. Mr. Biplove Choudhary, who happened to be the special customer received a warm welcome by Vistara crew at Delhi International airport. He was escorted right from the airport entrance to the check-in counter. Originally booked to travel on Vistara’s Economy Class from Delhi to Mumbai, Mr. Choudhary was pleasantly surprised by a courtesy upgrade to Business Class. He was also felicitated by CEO of Vistara with a complimentary Club Vistara Gold membership. To celebrate the occasion, all passengers flying today with the airline are receiving a complimentary Premium Economy upgrade voucher** redeemable on a future flight. A specially designed baggage tag marking the milestone is also being presented to all customers.
 
Conveying his excitement on being the millionth customer, Mr. Biplove Choudhary, said, “I am a frequent traveler and this was supposed to be another business trip until I realized I was Vistara’s millionth customer. I am very honoured and pleased to be a part of Vistara’s celebrations. Vistara transformed my routine travel into a memorable one and the entire staff made me feel very special. From the warm reception at the airport, I was pampered throughout the journey to my destination, Mumbai. Vistara is definitely my preferred choice of travel in India.”
 
Expressing delight on this occasion, Mr. Phee Teik Yeoh, CEO, Vistara said, “This is another great achievement for Vistara within the first year of operation. We are glad that so many customers have appreciated Vistara’s differentiated offering and unique value proposition. I would like to thank all our customers who have reposed their faith and kept coming back to us, making Vistara their preferred airline. We will continue to focus on the feedback of our customers and deliver seamless and personalised service experience to delight them.”
 
In 2016, there will be an addition of four more aircraft to the current fleet of nine, leading to the introduction of new destinations and increased frequencies to the existing network offering more choices of departure and arrival to Vistara customers. New strategic partnerships with airline and non-airline brands are in the pipeline which will further strengthen Vistara’s value proposition for its FFP (Club Vistara) members. The integration of the most advanced IFE system, that enables inflight wireless streaming of highly engaging audio video content across all three cabins, will be completed by early next year. The coming months will also witness the launch of Vistara’s signature lounge at T3 at the IGI Airport in Delhi.
 
** Conditions apply.
 

Vistara’s fleet is joined by its ninth Airbus A-320 30th November 2015

New Delhi, November 30, 2015:  In line with its steady and measured fleet expansion strategy, Vistara, welcomes its ninth Airbus A-320. The new aircraft will enable Vistara to extend its personalised and seamless travel experience to the airline’s progressively widening customer base by increasing frequencies to its current route network.

On the latest addition, Mr Phee Teik Yeoh, CEO, Vistara said, “We are delighted to announce the arrival of our ninth aircraft. The new aircraft will allow us to further enhance our capacity on our key routes and allow many more customers to fly a new feeling with Vistara. With this addition, our fleet induction for the year is complete. However, there are many other interesting announcements in the pipeline timed with our anniversary celebrations that will further make our value proposition attractive for our esteemed customers.”

With 12 destinations, 297 weekly frequencies and industry’s best OTP track record, Vistara is fast becoming India’s preferred airline with an increasing number of repeat customers. With each new aircraft, the airline raises the bar to touch new heights as it continues to redefine the flying experience and setting new benchmarks. Like all its previous aircraft, the latest addition has also been manufactured at the Airbus manufacturing plant in Toulouse and leased from BOC Aviation. The aircraft comes with Vistara’s unique cabin configuration of 148 seats (16 Business Class, 36 Premium Economy and 96 Economy Class).

Conforming to the standards of sustainable aviation, the new aircraft has advanced technologies including weight-saving composites and the Sharklets  that reduce fuel consumption by 4% and increases payload-range performance by 100nm corresponding to an annual reduction in CO2 emissions by around 900 tonnes per aircraft.

Axis Bank & Vistara introduce co-branded credit card 24th November 2015

Axis Bank and Vistara join hands to introduce co-branded credit card
✔ Designed for domestic travellers, card offers a slew of benefits and privileges under Club Vistara frequent flyer programme
 
 
India, November 24, 2015: Axis Bank, India’s third largest private sector bank and Vistara, India’s fastest growing full service carrier, today announced a strategic partnership to launch a distinct travel credit card offering for domestic travellers. The card will be unveiled early next year. The Axis Bank Vistara co-branded credit card will provide preferred privileges and benefits for business and leisure travellers under the carrier's Club Vistara frequent flyer programme.
 
The personalized benefits from the co-branded credit card offering will be tiered depending on the frequency of one’s travel, starting with the base card for occasional traveller to the super-premium credit card for the frequent flyers. The programme design promises to be unique compared to other airline cards available in the market. The partnership will help customers avail an array of lifestyle privileges, earn Club Vistara points and avail complimentary award flight tickets faster.
 
Speaking on the occasion Ms. Shikha Sharma, MD & CEO, Axis Bank said, “It is our constant endeavour to offer financial solutions that excel in customer delivery. Travel is a key spend category for customers and is growing at a rapid pace. We are delighted to announce our partnership with Vistara which will help us further strengthen our travel product suite with a compelling proposition.”
 
Commenting on the partnership, Mr Phee Teik Yeoh, CEO, Vistara, said, “The Axis Bank Vistara Credit Card is yet another step by Vistara towards creating a world class travel experience. We have long recognized that our frequent travellers need a credit card that offers them attractive opportunities to earn points and is widely accepted during their travel across the country. We are proud to partner with Axis Bank as both brands have similar customer philosophies – we nourish and cherish relationships with our customers and their satisfaction is at the core of our businesses.”
 
About Axis Bank:
Axis Bank is the third largest private sector bank in India. Axis Bank offers the entire spectrum of services to customer segments covering Large and Mid-Corporates, SME, Agriculture and Retail Businesses.
 
With its 2,743 domestic branches (including extension counters) and 12,352 ATMs across the country, as on 30th September 2015, the network of Axis Bank spreads across 1,796 cities and towns, enabling the Bank to reach out to a large cross-section of customers with an array of products and services. The Bank also has overseas offices in UK, Singapore, Hong Kong, Shanghai, Colombo, Dubai and Abu Dhabi. The Bank’s website www.axisbank.com offers comprehensive details about its products and services.
 
Axis BankKetchum Sampark
Suresh Warrier | Anand Mugad ISherin Antony
+91 22 2425 5601I +91 22 2425 5614 I +91 22 2425 5611
suresh.warrier@axisbank.com
anand.mugad@axisbank.com
sherin.antony@axisbank.com
Girish Dikey |Shruti Muddup
+91 9892200260| +91 98206 51056
girish.dikey@ketchumsampark.com | shruti.muddup@ketchumsampark.com
 

 

Kick start your celebrations this festive season, with Vistara’s Pehli Diwali 6th November 2015

  • ✔ More reasons to cheer with exciting offers to sweeten the festive celebrations
  • ✔ Launches Boarding Pass Exclusive program

New Delhi, November 6, 2015:  Vistara today announced a slew of special offers to welcome India’s most loved and celebrated festival – Diwali. This festival also marks Vistara’s first Diwali since operational launch. Symbolic of close family ties and the joy of giving, this festival of lights is celebrated across the country with near and dear ones. To make the occasion more memorable and meaningful, Vistara attempts to unite people with their loved ones with its festive campaign, #HamariPehliDiwali. Celebrating the spirit of love and togetherness, the #HamariPehliDiwali campaign invites people to share their ‘Pehli Diwali’ stories and gives participants a chance to fly and celebrate with their loved ones.

The celebrations does not stop here. Vistara’s special ‘Boarding Pass Exclusives’ program is also being introduced concurrently for fliers to avail exciting discounts from partners in retail, dining, travel and transport, wellness and hospitality. Vistara customers can now enjoy an array of benefits by just presenting their boarding pass at the partners’ outlets.

“I wish all our customers a very happy and auspicious Diwali. This is Vistara's first Diwali and we intend to make it special and memorable for our fliers, and hence for us too. With the launch of #HamariPehliDiwali campaign and the Boarding Pass Exclusives, we would like to extend our gratitude to all our customers who have reposed their faith in us since we began our journey.” said Mr Phee Teik Yeoh, CEO, Vistara.

To top it all, Vistara’s customers flying between 9th to 16th November 2015, will receive a set of gift vouchers that can be redeemed on future Vistara flights. These vouchers accord special benefits such as a 5kgs additional checked-baggage allowance, upgrade to Premium Economy and 500 bonus Club Vistara points, all of which are subject to conditions as printed on the individual vouchers. Additionally, there are vouchers for 10% discount on Titan Skinn perfumes voucher and a free Uber ride. To take the festive fervor up another notch, colorful and creative hand-baggage and stickers in the shape of firecrackers and diyas will be adorning all baggage aboard Vistara flights during this period.

‘Boarding Pass Exclusives’ offerings include:

BrandOffer Details
RelayFlat 10% off on entire Drinks, Books and Souvenirs category.
Ginger20% discount on booking Ginger Hotel. Bookings to be done at www.gingerhotels.com, Ginger Call centre or directly at the hotels.
Croma
  1. 1. Airport Stores: 10% off on accessories.
  2. 2. Non Airport Stores: 5% off on transaction of Rs 10,000 and above
VaangoFlat 20% on purchases made at Vaango at T3, IGI Delhi
The FoodstreetFlat 20% on purchases made at Foodstreet, T3, IGI Delhi
Pizza Hut DeliveryBuy Any Pizza worth Rs 350/- and Get Bread sticks free worth Rs 116/- at T3 IGI Delhi.
The Leela Gurgaon
  1. 1. Friday Seafood Nights - dinner buffet at Spectra. One-for-one offer.
  2. 2. Weekend Bhoj at Diya. On Saturdays, one-for-one offer on any package.
  3. 3. Lungo Pranzo Dominica at Zanotta. On Saturdays, one-for-one offer.
  4. 4. Spa massage/ treatments. One-for-one offer on any treatment/ massage packages.
O2 SpaExclusive 36% off on any Spa services.
Indian Grill Room2 complimentary mock tails /cocktails / IMFL drinks with every buffet meal.
Tattva Spa30% discount on 60 or 90 mins spa therapy.
CarzonrentRs 500 off Carzonrent premium chauffeur drive service outstation booking
MylesRs 600 of on Myles self-drive
Pizza Express15% off on food bill (excluding taxes).


 

Vistara Appoints Sanjiv Kapoor as Chief Strategy & Commercial Officer 30th October 2015

New Delhi, October 30, 2015: Vistara has appointed Sanjiv Kapoor as its Chief Strategy & Commercial Officer. He will be assuming the role in February, 2016. Sanjiv is joining the airline from SpiceJet where he held the position of Chief Operating Officer and will be succeeding Giam Ming Toh, Chief Commercial Officer, Vistara. Giam Ming will return to Singapore Airlines on completion of his deputation with Vistara.

Sanjiv has over 19 years of experience in the airline industry, having worked with airlines in Asia, Europe, and the US in leadership and advisory positions. A graduate from Dartmouth College, USA and with a MBA from Wharton School of the University of Pennsylvania, Sanjiv joined SpiceJet in 2013 as COO. Sanjiv’s previous employers include Northwest Airlines, Bain and Company, Temasek Holdings (Singapore), and BCG (the Boston Consulting Group). Also, as part of his mandate as a Special Advisor to the Board, Sanjiv served as CEO of GMG Airlines.

A joint team from Singapore Airlines and Tata group got together two years ago with specific goals to establish the foundation, the systems and processes for the airline. Giam Ming Toh, CCO, was deputed by Singapore Airlines in Nov 2013 to support Phee Teik Yeoh, CEO Vistara, to set up TATA SIA Airlines Ltd. He stayed on through the successful launch of the airline to ensure that a proficient team is ready to run the operations smoothly and drive the commercial strategy. Under his leadership, Vistara has established itself as a respected brand in the market in a short span of time. In less than 10 months, Vistara has scaled up to eight aircraft connecting 12 destinations with 297 weekly frequencies, and flown over 750,000 happy customers.

Phee Teik Yeoh, CEO, Vistara said “We are happy to welcome Sanjiv to Vistara as he will be joining us at a time when the airline embarks on a new phase of growth - with the new aviation policy around the corner and the successful completion of the first year of operations. Giam Ming, with his impeccable strategy and execution, has successfully created and established the Vistara brand promise through consistent delivery of product and service excellence. He has laid a strong foundation for Sanjiv to build on. I am confident that Sanjiv with his experience and market knowledge will propel Vistara’s growth further and capitalise on the opportunities that Indian Aviation offers. Giam Ming will work alongside Sanjiv for a smooth transition.”

Sanjiv Kapoor said “I am delighted to be taking on the role of Vistara’s Chief Strategy & Commercial Officer. The airline has the best possible parentage in the Tata group and Singapore Airlines and with such wonderful genes, the world is its oyster. Indeed, it is already been talked of as the best full service airline in India, a testimony to the people and the leadership of Vistara. Given its laser focus on its people, product and customers, I look forward to working with Phee Teik and the entire Vistara team.”

Now Travel Premium, Stay Premium with Vistara 26th October 2015

Vistara announces strategic partnership with
Taj Holidays and Vivanta by Taj- Dwarka, New Delhi

New Delhi, October 26, 2015: Vistara today announced a special ‘Fly and Stay’ offer for its business and leisure travelers in partnership with Vivanta by Taj- Dwarka, New Delhi and Taj Holidays.

To meet the needs of visitors who need to be in Delhi early in the morning or rather not take an early morning flight, Vistara has rolled out specially crafted ‘Fly and Stay’ packages in association with Vivanta by Taj – Dwarka, New Delhi. In line with its service philosophy of intuitive thoughtfulness, Vistara’s “Fly and Stay” package ensures that such visitors get a refreshing sleep before their important engagements, the next morning. Travelers flying from Mumbai, Bangalore, Pune, Hyderabad, Ahmedabad, Guwahati and Bhubaneshwar, to Delhi can now book an Economy fare on Vistara with a night’s stay at Vivanta by Taj - Dwarka for very attractive rates starting INR 10616 all inclusive.

This special package is a great value proposition for Vistara’s customers and will be on offer up to 31st December 2015. It is being promoted by selected agents including Hermes, Via, Thomas Cook India and Cox & Kings. Strategically located close to Delhi IGI Airport and the business district of Gurgaon, the hotel is ideal for business as well as leisure travellers. Contemporary in style, Vivanta by Taj – Dwarka’s architecture and interiors have been conceived by the Hong Kong based firm, RAD that sets out to re-define urbanism, with its cutting edge architecture, for emerging cities in South Asia.

In line with its endeavor to enhance customers’ experience, Vistara has also introduced a special offer from Taj Hotels and Resorts Pvt Ltd for its leisure travelers. All Club Vistara Members can now avail a 10% discount on “Taj Holidays” for their various packages including Family Getaways and Royal Retreats. This special offer would be especially appealing to families and couples during the forthcoming holiday season

“Taj plays an immensely significant role in delivering on our brand promise of personalised and seamless service delivered with intuitive thoughtfulness. Since our launch in January this year, the offers we introduced in partnership with the Taj group have been well received by our customers for the value proposition. These strategic partnerships help expand our customer base as travellers appreciate deals which are aligned to their business and leisure travel needs.” .

“We are delighted to partner with Vistara.We are eagerly looking forward to welcoming guests to Vivanta by Taj – Dwarka, New Delhi. The hotel is an ideal option for both business and leisure travellers.”said Mr. Anil Malhotra, General Manager, Vivanta by Taj – Dwarka, New Delhi.

At present, Vistara offers 293 weekly flights to 12 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar and Varanasi. A full service airline, Vistara is the first to provide a Premium Economy Class in domestic air travel within India. With a unique cabin configuration of 148 seats (16 Business Class, 36 Premium Economy and 96 Economy Class), Vistara offers up to 20% more leg space and comfort to its customers compared to the same aircraft model of other airlines. Some differentiated services that Vistara offers are the value based Frequent Flyer program- Club Vistara, a healthy and wholesome menu featuring regional and global cuisine, comfortable and spacious seating. Vistara Raises the Bar on Customer Experience with BAE Systems’ IntelliCabin In-Flight Entertainment provided through Samsung tablets with preloaded content to Business Class customers. By end of this year this solution will be extended to customers in all classes on their PEDs (Personal Electronic Devices) using inflight wireless streaming. Building a strong growth path on the pillars of service and operational excellence, Vistara has flown over 700,000 happy customers across its network and has also consistently maintained OTP (On-Time Performance) in excess of 90% since its launch.

About Taj Hotels Resorts and Palaces
Established in 1901, Taj Hotels Resorts and Palaces is one of Asia's largest and finest group of hotels, comprising 96 hotels in 61 locations across the globe, including presence in India, North America, United Kingdom, Africa, Middle East, Malaysia, Sri Lanka, Maldives and Bhutan. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Grand Palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury.  For over a century, The Taj Mahal Palace, Mumbai, the iconic flagship has set a benchmark for fine living with exquisite refinement, inventiveness and warmth. Taj Hotels Resorts and Palaces is part of the Tata Group, India’s premier business house.

JAL And Vistara Reach Agreement For Comprehensive Cooperation In India Market 21st October 2015

Tokyo October 20, 2015: Japan Airlines (JAL) and Vistara, today, announced an agreement for comprehensive cooperation in the India market, with the aim of improving customer convenience, quality of services and the value proposition for both companies’ corporate customers.

 

In line with the rapid growth of India’s economy, air travel demand between Japan and India is increasing greatly. JAL is now operating one daily service between Tokyo (Narita) and Delhi. With air travel demand growing rapidly between Japan and many domestic destinations in India, JAL will be further striving to improve its connectivity in the India market to meet this demand.

 

Officially TATA SIA Airlines Limited, Vistara is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA).

 

Delivering on its brand promise of “a world class flying experience” Vistara was the first full service carrier in India to introduce the ‘Premium Economy’ class at a competitive price.

 

Vistara is also the only domestic airline that operates from Terminal 2 of Mumbai International airport, providing a truly international experience to its customers. Having flown its maiden flight on January 9, 2015, Vistara has rapidly expanded its services with 293 weekly frequencies across 12 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, and Bhubaneswar. Flights from Delhi to Varanasi, which is a popular destination for Japanese travelers, start from October 21, 2015. Building a strong growth path on the pillars of service and operational excellence, Vistara has carved a niche for itself among the discerning travelers.

 

Together with Vistara, JAL will be striving to deliver greater conveniences and high quality services to customers with a more comprehensive network in India. Initially, JAL customers can avail the convenience of purchasing one ticket in Japan or India, and enjoy the fully international baggage allowances on Vistara’s domestic services in India. Future enhancements being rolled out later could include lounge access, and through check-in facilities, to name a few.

 

About Japan Airlines (JAL)

 

Japan Airlines (JAL) was founded in 1951 and became the first international airline in Japan. A member of the oneworld® alliance, the airline now reaches more than 305 airports in 51 countries and regions together with its codeshare partners with a modern fleet of more than 220 aircraft. JAL Mileage Bank (JMB), the airline's loyalty program, has reached over 29 million members worldwide. Awarded the most punctual major international airlines in 2009, 2010, 2012 and 2013, JAL is committed to providing customers with the highest levels of flight safety and supreme quality in every aspect of its service, and aims to become the most loved, and number one airline of choice in the world.

For more information, please visit http://www.jal.com/en/outline/

 

About Vistara (TATA SIA Airlines Limited)

 

TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalized flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com

Vistara forays into the land of the rising sun - Japan 19th October 2015

  • Inks formal partnership agreement with Japan Airlines
  • Appoints Air System Inc. as General Sales Agent in Japan

 

India, October 19, 2015:  Vistara, a TATA SIA JV, today announced a formal partnership agreement with Japan Airlines (JAL) and the appointment of Air System Inc. (ASI) as its General Sales Agent (GSA) in Japan. Coming soon after the appointment of a GSA for the GCC and establishment of an offline office in Dubai, these moves mark Vistara’s foray into another major international market. As India’s fastest growing full service carrier, Vistara offers the discerning leisure and business travellers from Japan a new flying experience within India, at par with the finest international standards offered by partner, JAL. The establishment of a presence in the Japanese market reaffirms Vistara’s focused growth plans to expand its customer base and widen its presence across international markets.

In line with the rapid growth of India’s economy and strengthened relations between the two countries, air travel demand between Japan and India has also been growing strongly.  With JAL operating daily nonstop services between Tokyo (Narita) and Delhi, Vistara’s hub in Delhi IGI Terminal 3 offers JAL customers seamless connectivity to and from its network of 11 cities across India.  With this agreement, JAL customers can initially avail the convenience of purchasing one ticket in Japan or India for combined itineraries on JAL and Vistara, and enjoy the fully international baggage allowances on Vistara’s domestic services in India. Future enhancements could include inter-airline through check-in facilities, lounge access and codesharing. 

Further underlining its commitment to serve travellers from Japan, Vistara has also appointed Air System Inc. (ASI) as its General Sales Agent (GSA) in Japan.  One of Japan’s most reputed GSAs with a successful track record of over 30 years, ASI will help expand Vistara’s presence in the Japanese market by providing reservations, ticketing and sales services directly in the country.  

Mr. Phee Teik Yeoh, CEO, Vistara, highlighting the importance of the initiative, stated, “Japan is among the fastest growing travel markets in the world and the origin of significant business and leisure travel in India. Cities like Tokyo and Osaka account for the majority of traffic coming to India and this trend is expected to grow progressively with the strengthened cooperation between both countries. We are thrilled to have established a presence in Japan through the partnerships with Japan Airlines and ASI. With Vistara’s growing domestic network, we look forward to providing seamless connectivity for Japanese customers to and from various parts of India.”

In September 2015, Vistara appointed Sharaf Travels LLC as its GSA for the GCC and opened its first overseas sales office in Dubai.  Sharaf Travels now represents Vistara in the GCC territories of UAE, Oman, Qatar, Bahrain, Saudi Arabia and Kuwait. In a short span of nine months, Vistara has rapidly expanded its services with 293 weekly frequencies across 12 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar and Varanasi (w.e.f. 21st Oct). Having flown more than 700,000 customers since its maiden flight, Vistara stands tall on its promise of providing personalised and seamless travel experience, delivered with intuitive thoughtfulness. Vistara’s on-time performance (OTP), which is consistently one of the highest in the industry ever since its launch, is yet another reason for time conscious travellers to choose Vistara.

The coming months will witness the opening of Vistara’s signature lounge at T3 IGI Airport, addition of new aircraft, scaled up frequencies to existing destinations and introduction of the revolutionizing in-flight entertainment (IFE) system which wirelessly streams preloaded content to customers’ personal electronic devices.

Notes to the editor:

Vistara has introduced many unique product and service offerings which include-

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price o First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft (w.e.f Dec 2015). The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers (w.e.f. May 2015)
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara A user friendly mobile app packed with an array of features for customers to enable self-servicing
  • The hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating 
  • Offers an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends. Keeping customers’ preference in mind we keep introducing interesting twist to our menu.  o Vistara is the first domestic airline that started operations from Terminal 2 of Mumbai International airport and to launch the e-boarding pass facility for its customers flying out from this terminal. Hence, providing a truly international and seamless experience to its customers.

 

About Japan Airlines (JAL)

Japan Airlines (JAL) was founded in 1951 and became the first international airline in Japan. A member of the oneworld® alliance, the airline now reaches more than 305 airports in 51 countries and regions together with its codeshare partners with a modern fleet of more than 220 aircraft. JAL Mileage Bank (JMB), the airline's loyalty program, has reached over 29 million members worldwide. Awarded the most punctual major international airlines in 2009, 2010, 2012 and 2013, JAL is committed to providing customers with the highest levels of flight safety and supreme quality in every aspect of its service, and aims to become the most loved, and number one airline of choice in the world. For more information, please visit http://www.jal.com/en/outline/

About Air System Inc.

Air System Inc. (ASI) is headquartered in Tokyo, Japan and has branches in Osaka and Nagoya. Established in 1984, ASI has become one of Japan's most respected General Sales Agents and its current airline client list includes a mix of national flag carriers and low cost carriers

Vistara celebrates 83rd anniversary of India’s first commercial flight by JRD Tata 15th October 2015

Special day out for underprivileged children from Salaam Baalak Trust
Surprise offers for customers around the number ‘83’

New Delhi, October 15, 2015: Vistara, a TATA SIA JV, today celebrated the 83rd anniversary of India’s first commercial flight by JRD Tata. On October 15, 1932, JRD Tata flew the historic flight and pioneered the birth of civil aviation in India. October 15th is etched as a special day for Vistara in more ways than one, and last year on this day, Vistara welcomed its first livery painted A320 aircraft at Delhi’s Indira Gandhi International Airport amidst the traditional water cannon salute. To commemorate this memorable day and to pay tribute to the aviation legend, Vistara shared the joy of flying with children from Salaam Baalak Trust (SBT) on an excursion to ‘The Garden of Five Senses’ in Delhi today. Replete with exciting activities and games, the children engaged in an innovative ‘Fly your Paper Plane’ contest, in which they together with Vistara employees, created and decorated paper planes, and competed with each other on who could fly the plane furthest. The winners will be rewarded with an all-expense paid round trip to one of Vistara’s destinations.

Honoring JRD Tata’s vision on this momentous day, Phee Teik Yeoh, CEO Vistara, said, “We are very fortunate to represent the great legacy of our parent brands and keep JRD Tata’s zeal for flying alive. 15th Oct is a landmark day in the history of Indian civil aviation that flagged off India’s journey towards global connectivity. Today, years later, the global standing that India enjoys bears reflection of one man’s dream and vision to create the change within and outside of our communities. We are happy to commemorate this day by spending time with the children of Salaam Baalak Trust and giving them the opportunity to feel the joy of flying on this special occasion.”

Vistara also ran interesting offers and promotions for its customers today. Tickets to select destinations were offered at an exclusive fare of INR 830 plus taxes and all Club Vistara members aboard Vistara on this special day will earn 83 extra bonus points. Additionally, all customers travelling on Vistara flights today received a collectors’ gift - a bookmark featuring archived pictures of Tata Airlines. Adding to the charm, inflight meal boxes on all Vistara flights today will be adorned with snapshot of JRD‘s first flight.

Vistara is an extension of JRD’s dream and we are continuously following his footsteps of contributing positively to India. This month, we shared a study we commissioned to identify the impediments within the aviation sector and proposed solutions to tackle these challenges. These plans, if implemented, will lead to a strong and globally competitive aviation industry. Following JRD, we are trying to contribute towards transforming India into the world’s pre-eminent aviation market. To download the detailed study “Maximising the contribution of Aviation to the Indian economy”, please visit- www.airvistara.com

Vistara has rapidly expanded its services with 293 weekly frequencies across 12 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar and Varanasi (w.e.f. October 21). Having flown more than 700,000 customers since its maiden flight, Vistara stands tall on its promise of personalised and seamless flying experience, delivered with intuitive thoughtfulness. Vistara’s on-time performance (OTP), which is consistently one of the highest in the industry ever since its launch, is yet another reason for time conscious travellers to choose Vistara. The coming months will witness the launch of Vistara’s signature lounge at T3 of the IGI Airport in New Delhi, addition of our 9th new aircraft, scaled up frequencies to existing destinations and the revolutionary in-flight entertainment (IFE) system which wirelessly streams preloaded content to customers’ personal electronic devices.

Notes to the editor:
Vistara has introduced many unique product and service offerings which include-

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft (w.e.f Dec 2015). The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers (w.e.f. May 2015)
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara A user friendly mobile app packed with an array of features for customers to enable self-servicing
  • The hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating
  • Offers an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends. Keeping customers’ preference in mind we are introducing an interesting twist to our menu.
  • Vistara is the first domestic airline that operates from Terminal 2 of Mumbai International Airport and to launch the e-boarding pass facility for its customers flying out from this terminal. Hence, providing a truly international and seamless experience to its customers.

Vistara partners with Flywings Simulator Training Centre (FWSTC) for SEP Practical Training 7th October 2015

Crew to acquire expertise on global standards of Safety and Emergency Procedures

New Delhi, 07 October, 2015: Vistara today announced an agreement with Gurgaon based, Flywings Simulation Technique Centre Pvt Ltd (FWSTC) to provide Safety and Emergency Procedures (SEP) practical training for its pilots and cabin crew. Vistara has been authorized by Directorate General of Civil Aviation (DGCA) to conduct these trainings with FWSTC.  FWSTC is a recognized training service provider established with a vision of imparting viable Aviation Training Solution to Aviation industry. Through the most advanced SEP Training equipment and realistic scenario-based trainings offered by FWSTC, Vistara’s SEP practical training needs will be met as crew will now be able to enhance their knowledge and skills required to efficiently manage any emergency. Vistara had earlier been sending their pilots and cabin crew to Singapore Airlines HQ for these trainings.

Mr. Phee Teik Yeoh, CEO, Vistara said “We are pleased to announce our partnership with FWSTC and provide an opportunity to our personnel for undertaking their sophisticated training programs. Vistara places great impetus on these specialised areas of safety and emergency management.  I am positive that our employees will immensely benefit from FWSTC’s practical, in-depth and specialised aviation training solutions to be able to efficiently deliver service excellence.”

Captain Sanjay Mandavia, Director, FWSTC said “The agreement with Vistara is invaluable and a matter of great pride for us as Vistara has rigorous training standards for their operating staff and lay great emphasis in the area of training their people at par with globally benchmarked standards. Being the first such training centre in Northern India, we are aiming to reduce the overheads of airlines towards travelling, visa and hotel costs and to ensure immediate availability of Cabin Crew for operation. FWSTC provides quality training architecture with modern training devices, experienced faculty and state of art infrastructure to meet global standards of excellence.”

FWSTC offers the A-320 Emergency Exit Trainer (Door Trainer), A-320 CEET (Cabin Emergency Evacuation Trainer), Smoke and Live Fire Training and Water Survival Training (Raft Management Drill) at their world class facility in National Capital Region (NCR), Gurgaon, Haryana. FWSTC is the first in the country to have brought in a cabin emergency evacuation trainer (CEET) where decompression can be stimulated in a smoke filled cabin and will also be the first to bring a fire chamber into the country.

Vistara has recently collaborated with FSTC for simulator and ground training as well

About Vistara (TATA SIA Airlines Limited)

TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and  renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalised flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com.

About FWSTC

Flywings Simulator Training Centre Pvt. Ltd. (FWSTC) is a state of the art Aviation Training Centre, at Gurgaon. FWSTC has been established with a vision of imparting viable Aviation Training Solution to the Aviation Industry. Fly Wings Simulators Training Canter Pvt. Ltd. (FWSTC) commenced its operations in the year 2007 with Pilot Training and was initially based out of Mumbai. FWSTC is associated with Flying Schools at New Zealand and also is in business relationship with a range of Aviation Training Institutes in India. Recently, the Company has increased its footprint in the area of aviation training and has setup a facility in Gurgaon for SEP training for Cabin Crew.

 

Annexure 1

Courses offered by FWSTC

  • A-320 Emergency Exit Trainer (Door Trainer) - It accommodates both main and overwing exit in one modular structure, fitted with passenger seats and overhead stowage’s and oxygen drop down. The bespoke Instructor Operating Station (IOS) controls all door malfunctions i.e. door jammed, power assist failed, auto inflation fail etc.
  • A-320 CEET (Cabin Emergency Evacuation Trainer) – Equipped with smoke and audio capabilities – simulates a lifelike cabin environment, providing optimum conditions for integrated safety and service training scenarios. These trainers include FAA-accepted emergency exits, slide raft and other interior features which are a replica of their own fleet type.
  • Smoke and Live Fire Training: Practical training and actual handling of the emergency equipment covering the following elements: Chemistry of Fire, Fire fighting Techniques, Fire Prevention, Classification of Fires, Fire fighting and Smoke Equipment, General On-board Fire fighting, Communication, Smoke General, Ground-based Emergency Services, Practical Fire fighting & Smoke Handling including Donning and Use of PBE in a simulated smoke filled training area.
  • Water Survival Training (Raft Management Drill): Water landing and sea survival training in a swimming pool, using life vests and rafts similar to those installed in the airlines own fleet.

 

Transformation of Aviation Sector can yield $250 billion by 2025 6th October 2015

TATA SIA Airlines Limited unveils first comprehensive and structured report on aviation sector

New Delhi, 6 October, 2015: At a time when the government led by Prime Minister Mr. Narendra Modi has embarked upon an ambitious plan to unleash the growth potential of India’s economy,   TATA SIA Airlines Limited released in Delhi today, a report titled, ‘Maximising the contribution of aviation to the Indian economy’, prepared for the company by CAPA- Centre for Aviation.

With an anticipated 3-fold increase in domestic air traffic, the Indian aviation sector has the potential to contribute to over 5% of the GDP and create economic value of up to USD 250 Billion on an annual basis by 2025. By 2050, it could generate direct employment for more than 2.3 million people. Looking at the global data and international best practises, the report underlines the need for a supportive supply and regulatory environment to realise the aviation industry’s transformative potential. This in-depth research based study of the entire aviation sector is intended to inform and sensitise policy makers and other stakeholders about the enormous benefits of liberalising aviation in the country.

Mr. Prasad Menon; Chairman of TATA SIA Airlines Limited,  Dr. Mukund Rajan, Director on Board, TATA SIA Airlines Limited, Mr. Phee Teik Yeoh, CEO of Vistara and, Mr. Kapil Kaul, CEO, South Asia, CAPA India released the report during a press conference in Delhi today.

Speaking on the occasion, the Chairman of TATA SIA Airlines, Mr. Prasad Menon, said: “The purpose of this report is to provide a comprehensive and structured understanding of the aviation sector and to highlight the significant areas that have the potential to transform India’s aviation sector. CAPA is a well-known advisory and research organisation respected in the industry for their expertise in aviation. We partnered with them to look at how economies and people around the world have benefitted from liberalising the aviation sector. This report will provide valuable insights for greater partnership between government and businesses.”

The report highlights that aviation can play a critical role in delivering many of the government’s priority inititiatives including inbound and domestic tourism development, the ‘Make in India’ programme, enhanced trade competitiveness and broad-based socio-economic development.

The report reveals that the incremental domestic traffic handled in the last ten years was almost three times greater than in the previous 50 years. This clearly indicates that Indian aviation is yet to achieve its true potential.

This requires the attention of the highest levels of government to establish a clear vision and roadmap for the sector and create an enabling environment. In a country with low penetration of aviation, where only an estimated 1-2% of the population travel by air and the annual per capita seats are less than a quarter that of China, Indonesia or Thailand, the results of this nurturing could be transformative for the economy.

Laying out the current state of aviation in India and the enormous potential it offers, Director on Board, TATA SIA Airlines Limited, Dr Mukund Rajan, said: “TATA SIA Airlines Limited wants to be a long term player and a supportive participant in the government’s efforts to bring about transformation in the aviation sector. As part of a group that pioneered civil aviation in this country, it will be our endeavour to enable the government to realise the Prime Minister’s vision for India and to help bring people, countries and regions closer. India needs to aspire to create a world class and competitive airline industry that can hold its own. We have proven we can do this across sectors – IT services, metals, automobiles, pharmaceuticals, hospitality and others. There is no reason we cannot do this in aviation. ”

CAPA CEO of South Asia, Mr Kapil Kaul said, “We have completed  110 consulting and research projects in India & South Asia for more than  100 Indian and global  clients since 2003, across  the entire aviation value chain  including airports, airlines, general aviation, ground handling, cargo, express, logistics and infrastructure, air traffic management, maintenance, training, technology, distribution, aircraft acquisition and leasing and investor due diligence - - but  this is the first time that a structured report on the entire aviation sector has been commissioned by a direct stakeholder on the need to make aviation in India competitive and viable. While preparing this report we examined global regulatory, policy, fiscal and strategic frameworks across the top aviation markets in the world to understand how aviation had helped economic growth, job creation, businesses and consumers.”

 The report looks at opportunities in five categories and has made strong recommendations that could impact the future of Indian aviation:

1. Reduce the cost of doing business

  • Rationalisation of taxes on ATF: ATF, which accounts for up to a significant 30-35% of the operating cost of Indian airlines, is 45% more expensive in India than in the United States, due to the combination of import duty, excise and sales taxation. The removal of sales taxation on ATF would bring its price down by around 20% and deliver a 7% drop in operating expenses, potentially boosting traffic by around 8-9%.
  • Lowering the high cost of airports:  The aeronautical charges at India’s airports are amongst the highest in the world and more expensive as compared to major neighbouring hubs in the region such as Singapore and Dubai
  • Making in-country MROs more competitive: Service tax on labour, VAT on materials, and import duties applied to in-country aircraft maintenance providers should be lifted. This would obviate the current practice of sending empty aircraft to neighbouring hubs for maintenance and spawn an indigenous MRO industry, employing thousands and significantly contributing to the exchequer and to “Make in India”

 

2. Make it easier to do business

  • Single window process and defined timeline in licensing : Currently to set up an airline up to 10 government agencies may have to be approached, which creates significant delays
  • Simplify RDG: Let market forces prevail - Cat 1 and Cat 3 routes should be combined into one. To promote remote region connectivity India can emulate markets like the US, Canada, Europe and Australia, where airlines are incentivised to provide connectivity by means of direct grants and subsidies which ensure that relevant services are provided to the communities which need them.
  • Commercial matters should be left to the airlines: Let market forces prevail. Airlines should be allowed and encouraged to innovate for pricing and ancillary service for customers’ benefits
  • Expedite cargo processing and reduce dwell time: Lack of technology, prevalence of manual procedures and processes, and greater incidence of multiple inspections means that the dwell time of air cargo can be 1.5-2 days for exports and 2-4 days for imports, as against a matter of hours at other global airports, thus increasing costs and spoilage of perishable goods

 

3. Create a liberal aviation regime

  • Abolish 5/20 rule: Apart from the fact that there are no global parallels to this rule, the regulation is discriminatory to Indian airlines as foreign carriers that do not meet these criteria are allowed to operate in Indian skies, but Indian airlines cannot enjoy reciprocal rights. Indian carriers are best placed to promote India as a tourism destination and should be encouraged to provide international connectivity if they wish to do so.
  • Establish a clear bilateral policy: Rule based and transparent award and allocation of bilateral rights is critical for airlines to plan and deploy capacity, and for India to enhance trade and investment ties with strategic markets across the globe

 

4. Invest in airport infrastructure,  airspace management and  skill development

  • Set up Airports Approval Commission: India is heading for a traffic logjam with most of the existing metro airport infrastructure getting saturated in 5 years. The Airports Approval Commission should determine what kind of airports India requires, when and where they are required, how much capacity is necessary and the level of capex that should be invested
  • Develop supply-side capacity : Investments are also required In  airspace management, as also in skill development to support the sector’s growth

 

5. Focus on safety oversight

  • Access to expertise and trained, fit-for-purpose resources are critical for the DGCA to maintain India’s international standing as a safe and well regulated jurisdiction

 

The report concludes that India is blessed with undeniably strong fundamentals to become a global leader in aviation. The aviation sector is at a critical juncture when it needs government and businesses to form a strong partnership and create a collaborative environment to truly transform the industry and establish India as a global aviation hub.

 

Appendix: Interesting Factoids

1. Criticality of Aviation Sector

  • Aviation contributes to around 5% of GDP in leading global markets
  • 3 billion people or 40% of the global population fly vs.  low 1-2% penetration in India
  • Annual per capita seats in India are a quarter of China, Indonesia, Thailand
  • Aviation drives 27% of UAE GDP; 5.4% of US GDP
  • Aviation is growing rapidly in India; incremental passengers this decade was 3 times in previous 50 years

2.  Potential of Indian civil aviation sector

  • Annual contribution of USD 250 billion to Indian economy  by 2025
  • Employment creation to multiply 10 times to 2.3 million by 2050
  • Number of domestic passengers to grow 17 times to 1.1 billion by 2050
  • Number of international passengers to grow 10 times to 500 million by 2050
  • Domestic freight to increase eighteen times , and International freight more than eight times   by 2050
  • Number of aircraft to multiply by 14 times to about 5600 by 2050

3.  Policy Measures Required

       1. Cost of doing business

  • Duties make ATF, which can constitute 30-35%  of operating costs, 45% more expensive in India
  • Removal of sales tax will reduce ATF costs by 20% thus reducing operating costs by 7%, and stimulating air travel by around 8-9%
  • High taxation on MROs makes it cheaper to send aircraft abroad for maintenance, going against “Make in India” vision
  • Aeronautical charges are amongst the highest in the world

       2. Ease of doing business

  • 4 months in US vs. 90 days in UAE vs. more than a year and 10 agencies in India for getting an AOP
  • Simplification of RDG

       3. Liberal Aviation regime

  • 5/20: discriminatory to Indian airlines; impacts airlines’ risk mitigation and operational efficiencies
  • Indian airlines only use 26% of their bilateral rights

       4. Invest in airport infrastructure,  airspace management and  skill development

  • Airport capacity shortage  looms in 5  years
  • Additional airport capacity of 90 million passengers will be required each year from 2030 i.e. equivalent of Delhi and Mumbai airports combined

        5. Focus on Safety

  • Access to expert and trained, fit-for-purpose resources are critical for DGCA

 

Maximising the contribution of aviation to the Indian economy 6th October 2015

A CAPA Report commissioned by TATA SIA  Airlines Limited

Click here to download your copy now.

Vistara gaining momentum 22nd September 2015

Welcomes seventh Airbus A-320 in its existing fleet of six aircraft

New Delhi, September 22, 2015: Having successfully transformed the flying experience in India with its existing fleet of six aircraft, Vistara took delivery of its seventh Airbus A-320 today. The steady and measured fleet expansion plan underlines Vistara’s commitment to domestic market as in a short span the airline has grown its fleet to seven taking the count to nine by December 2015. The new aircraft will enable Vistara to extend its world class travel experience to the airline’s progressively widening customer base.

Having flown its maiden flight on January 9, 2015, Vistara has been successfully catering to the domestic passenger traffic in India for over eight months. In this timeframe, Vistara has flown more than 600,000 happy customers and has rapidly expanded its services with 293 weekly frequencies across 12 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar (w.e.f Oct 1, 2015) and Varanasi (w.e.f. Oct 21, 2015). Building a strong growth path on the pillars of service and operational excellence, Vistara has carved a niche for itself among the discerning travellers.

Delighted to welcome the newest aircraft, Mr. Phee Teik Yeoh, CEO, Vistara said, “We are elated to announce the addition of the seventh aircraft to our current fleet. We have received an overwhelming response from our customers who are asking for more choices of destinations and increased frequencies. It is, therefore, imperative for us to constantly expand, innovate and improvise to continue to provide a personalised and seamless travel experience to them. With our commitment to serve the domestic market we will add two more aircraft to our fleet that will increase our footprint by 50% in the next three months. ”

Like all its previous aircraft, the latest addition has also been manufactured at the Airbus manufacturing plant in Toulouse and leased from BOC Aviation. The technical prowess, proven quality and reliability of Airbus has met Vistara’s stringent standards for safety, cabin comfort, fuel efficiency and overall operational excellence. The new aircraft too comes with advanced technologies that include extensive use of weight-saving composites and a centralized fault display unit which makes troubleshooting faster and easier. The Sharklets – large wingtip devices – reduce fuel burn by 4% and increases payload-range performance by 100nm which corresponds to an annual reduction in CO2 emissions by around 900 tonnes per aircraft.

Notes to the editor:

  • Vistara has introduced many unique product and service offerings which include-
    • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
    • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
    • First to introduce IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft (w.e.f Dec 2015). The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers (w.e.f. May 2015)
    • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara
    • A user friendly mobile app packed with an array of features for customers to enable self-servicing
    • The hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating
    • Offers an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends. Keeping customers’ preference in mind we are introducing an interesting twist to our menu. Towards continues efforts to improve its service offering Vistara introduced a new menu on-board from July 01, 2015
    • Vistara is the only domestic airlines that operates from Terminal 2 of Mumbai International airport, providing a truly international experience to its customers.

 

Vistara forays into the Holy city of Varanasi 17th September 2015

New Delhi, Sept 17, 2015: Close on the heels of opening bookings for Bhubaneswar last month, Vistara today announced bookings for its 12th destination – Varanasi. Starting October 21, 2015 Vistara will offer daily flight on the Delhi-Varanasi-Delhi route. Varanasi, one of the oldest and colorful cities of India, also regarded an abode of Hinduism, is Vistara’s third destination in the north India after Delhi and Lucknow.

Tourists throng Varanasi to get the quintessential divine experience and enjoy the city’s unique mystical charm. Situated on the banks of the holy River Ganges, it is commonly known as Banaras. Roots of Varanasi can be traced back to 5000 years and its existence has been noted in many Hindu scriptures. Being a popular commercial and industrial center, the city is famous for its muslin, perfumes, ivory works, sculptures and silk fabrics.

Mr Phee Teik Yeoh, CEO, Vistara said, “Varanasi is awe inspiring and a symbol of spiritualism that has attracted Indians as well as international tourists for years. The addition of Varanasi to our network perfectly complements Vistara’s versatile ecosystem that now offers leisure, corporate, and pilgrimage options. With the positive feedback of our customers Vistara has established itself as a preferred brand in a short period of time. We are confident that the travelers on this route will also appreciate Vistara’s seamless and personalized service.”

Building a strong growth path on the pillars of service and operational excellence, Vistara has recently achieved the benchmark of flying 500,000 happy customers across its network. To mark this special milestone and as a token of appreciation, Vistara is offering a complimentary Premium Economy Class ticket to its Business Class customers, travelling from 12th August to 30th September 2015. The airline has also consistently maintained OTP (On-Time Performance) in excess of 90% since its launch. 

Coming months will witness the launch of Vistara’s signature lounge in T3 in IGI Airport, addition of new aircraft, scaled up frequencies to existing destinations and the revolutionizing in-flight entertainment (IFE) system which integrates inflight wireless streaming of preloaded content with customers’ personal electronic devices.

Notes to the editor:

  • Vistara has introduced many unique product and service offerings which include-
    • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
    • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
    • First to introduce IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft (w.e.f Dec 2015). The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers (w.e.f. May 2015)
    • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara A user friendly mobile app packed with an array of features for customers to enable self-servicing
    • The hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating
    • Offers an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends. Keeping customers’ preference in mind we are introducing an interesting twist to our menu. Towards continues efforts to improve its service offering Vistara introduced a new menu on-board from July 01, 2015
    • Vistara is the only domestic airline that operates from Terminal 2 of Mumbai International airport and to launch the e-boarding pass facility for its customers flying out from this terminal. Hence, providing a truly international and seamless experience to its customers.

Marhaba Dubai! 14th September 2015

  • Vistara appoints Sharaf Travels as GSA for GCC
  • Opens Sales Office in Dubai
    Vistara appoints Sharaf Travels as GSA for GCC


    Vistara appoints Sharaf Travels as GSA for GCC


    Vistara appoints Sharaf Travels as GSA for GCC


    Vistara appoints Sharaf Travels as GSA for GCC

 

Dubai, September 14th, 2015:  Vistara, a joint venture of Tata Sons and Singapore Airlines Ltd, and India’s fastest growing full service carrier, established its presence in the Gulf region today with the inauguration of its Sales office in Dubai and the appointment of Sharaf Travels LLC as its General Sales Agent (GSA). The opening of its first overseas Sales office in Dubai will ensure that customers from the Gulf region can enjoy the same level of service as those provided in India.  

Sharaf Travels, one of the biggest IATA accredited travel agents in UAE will represent Vistara in the GCC territories of UAE, Oman, Qatar, Bahrain, Saudi Arabia and Kuwait. With its strong presence in these markets, residents and tourists in the GCC region will have direct access to Vistara’s services and information on its growing network in India. This physical presence will also ensure that Vistara’s imperatives of service and operational excellence is marketed appropriately in the region.

Making the announcement, Mr. Giam Ming Toh, Chief Commercial Officer, Vistara emphasized the significance of the initiative, stating, “We are thrilled to set up our first overseas Sales office in Dubai. The appointment of Sharaf Travels as our GSA and the opening of the new office underlines the importance of the Gulf region for us. We are delighted to have Sharaf Travels as our partner to lead our sales and servicing activities in the GCC. Sharaf Travel’s strong presence in the region will ensure that our travel agent partners and customers are equally well served.  Vistara has brought a qualitative change in the way flying is perceived in India.  With this enhanced presence, we hope more residents from the GCC will get to fly the new feeling with Vistara.”

Vistara offers 321 weekly flights to 12 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar (w.e.f 1st Oct’15), Varanasi (w.e.f 21st Oct’15) and increased frequencies between Delhi and Mumbai (w.e.f. Nov’15). A full service airline, Vistara promises a personalised and seamless travel experience. With a unique cabin configuration of 148 seats (16 Business Class, 36 Premium Economy and 96 Economy Class), Vistara offers up to 20% more leg space and comfort to its customers compared to the same aircraft model of other airlines. Building a strong growth path on the pillars of service and operational excellence, Vistara recently achieved the benchmark of flying 600,000 happy customers across its network. The airline has also consistently maintained OTP (On-Time Performance) in excess of 90% since its launch.

Notes to the editor:

Vistara has introduced many unique product and service offerings which include

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft (w.e.f Dec 2015). The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers (w.e.f. May 2015)
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara A user friendly mobile app packed with an array of features for customers to enable selfservicing
  • The hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating 
  • Offers an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends. Keeping customers’ preference in mind we are introducing an interesting twist to our menu. Towards continues efforts to improve its service offering Vistara introduced a new menu on-board from July 01, 2015 
  • Vistara is the only domestic airlines that operates from Terminal 2 of Mumbai International airport, providing a truly international experience to its customers.

For further information about Vistara in Dubai contact: gsauk@sharaftravel.com / Tel. +971 4 359 5000.

 

Vistara Signs V2500® Engine Services Agreement with Pratt & Whitney 9th September 2015

  • The V-Services agreement with Pratt & Whitney was signed by Phee Teik Yeoh, CEO, Vistara in the presence of Mr. Prasad Menon, Chairman, Vistara and Dr. Mukund Rajan, Director on Board.
    The V-Services agreement with Pratt & Whitney was signed by Phee Teik Yeoh, CEO, Vistara in the presence of Mr. Prasad Menon, Chairman, Vistara and Dr. Mukund Rajan, Director on Board.


    The V-Services agreement with Pratt & Whitney was signed by Phee Teik Yeoh, CEO, Vistara in the presence of Mr. Prasad Menon, Chairman, Vistara and Dr. Mukund Rajan, Director on Board.

 

September 09, 2015 – Vistara, a TATA SIA JV and India’s fastest growing full service carrier, has signed a V-Services agreement to maintain its fleet of 26 V2500® engines. The V2500 engine is offered through IAE International Aero Engines AG, a multinational aero engine consortium whose shareholders comprise Pratt & Whitney (NYSE:UTX), Pratt & Whitney Aero Engines International GmbH, Japanese Aero Engines Corporation and MTU Aero Engines.

“Since our operational launch, we have been able to achieve on-time performance (OTP) in excess of 90% and we want to consistently maintain that superior level of service for our customers. We needed a reliable and effective maintenance partner and we are confident that the V-Services agreement with Pratt & Whitney will help us minimize unscheduled removal of engines and provide the highest standards of safety,” said Phee Teik Yeoh, CEO, Vistara.

“Vistara has done a remarkable job in its initial phase and we are excited to support this full service carrier as it continues to grow in the Indian market,” said Greg Gernhardt, president, Pratt & Whitney Commercial Engines.  “Our job is to help Vistara, maintain a superior level of service with consistent high on-time performance and provide safe and reliable air travel for their customers as we take care of the engines.”

At present, Vistara offers 245 weekly frequencies to 10 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati and Bagdogra.  The addition of Bhubaneswar to the network has been announced with services commencing on October 1, 2015.  Building a strong growth path on the pillars of service and operational excellence, Vistara recently achieved the benchmark of flying 500,000 happy customers across its network.

About Pratt & Whitney: Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units. 

For more information, please contact:

Sara BandaAlice Straight
Pratt & WhitneyPratt & Whitney
860-565-4031 office860-565-2344 office
860-202-8644 mobile860-830-6817 mobile
sara.banda@pw.utc.comalice.straight@pw.utc.com

 

Vistara enters the Gulf region 30th August 2015

Sharaf Travels appointed as General Sales Agent (GSA)

August 30, 2015:  Vistara, a TATA SIA JV and India’s fastest growing full service carrier, announced its entry into the Gulf region today with the appointment of Sharaf Travels LLC as its General Sales Agent (GSA).  Sharaf Travels will represent Vistara in the GCC territories of UAE, Oman, Qatar, Bahrain, Saudi Arabia and Kuwait. Established over 25 years ago in the UAE, Sharaf Travels, part of the well reputed Sharaf Group conglomerate, has built and nurtured long and enduring partnerships with over 19 leading airlines from around the world.

We are honoured to represent Vistara and reinforce the airline’s commitment to provide a personalised and seamless flying experience for its customers from the GCC region. Our core strategy will be to engage with leading travel agents/tour operators and passengers by providing valuable support and service on behalf of Vistara. We are confident that this association will help us enhance Vistara’s footprint in this market", said Ibrahim Sharaf, President - Sharaf Group.

Making the announcement, Mr. Phee Teik Yeoh, CEO, Vistara underlined the significance of the initiative, stating, “We recognize that the Gulf countries are among the fastest growing in the world today, and are delighted to have established a presence here in less than 8 months after we launched domestic services in India. Vistara is thrilled to have Sharaf Travels as our partner to lead our sales and servicing activities in the Middle East. As pioneers in the travel fraternity, Sharaf Travels will help us provide a personalised and seamless travel experience to our customers from the region.”

At present, Vistara offers 245 weekly flights out of 10 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati and Bagdogra.  Addition of Bhubaneswar to the network has been announced with services commencing from October 1, 2015.  A full service airline, Vistara is the first to provide a Premium Economy Class in domestic air travel within India. With a unique cabin configuration of 148 seats (16 Business Class, 36 Premium Economy and 96 Economy Class), Vistara has up to 20% less seats than our competitors  with the same aircraft model, thus providing more leg space and comfort to its customers. Some differentiated services that Vistara offers are the value based Frequent Flyer program, Club Vistara, a healthy and wholesome menu featuring regional and global cuisine, comfortable and spacious seating, and Samsung tables with preloaded content for Business Class customers.  Soon, we will also be introducing a unique in-flight entertainment service supplied by BAE Systems that features wireless streaming to customers PEDs (Personal Electronic Devices) in all classes.  Building a strong growth path on the pillars of service and operational excellence, Vistara recently achieved the benchmark of flying 500,000 happy customers across its network. The airline has also consistently achieved the industry’s best OTP (On-Time Performance) since its launch.

About Sharaf Travels: Headquartered in the UAE, Sharaf Travels is part of the well reputed privately owned Sharaf Group conglomerate. Having being established over 25 years ago, Sharaf Travels is well versed with the pulse of the GCC region’s travel fraternity, establishing and nurturing long and enduring partnerships with over 19 leading Airlines from all over the world.

For further information about Vistara in Dubai contact: gsauk@sharaftravel.com / Tel. +971 4 359 5000.

Vistara adds Bhubaneswar to its Network 25th August 2015

New Delhi, August 25th, 2015: Seven months since its operational launch in India, Vistara continues to follow its sustained growth strategy. As bookings for Bhubaneswar open today, Vistara’s fast growing network now stands at a total of 11 destinations across metros and non-metros. Starting October 01, 2015 Vistara will offer daily flight on the Delhi-Bhubaneswar-Delhi route. Bhubaneswar is a city steeped in rich culture and history and at the same time cosmopolitan enough to fascinate domestic and international travelers for diverse purposes such as religious, tourism and business. The introduction of Bhubaneswar, Vistara’s third destination in the east, coincides with the airline’s next phase of expansion, where the focus will be on scaling up operations and strengthening the value proposition to suit customers’ demand.

Bhubaneswar, the capital of Odisha is one of India's first planned cities. A fast emerging commercial hub for Information Technology (IT), education and trading, the rapidly developing city of Bhubaneswar was ranked third among Indian cities, for starting and operating a business, by the World Bank in 2012. Blending the new with old, Bhubaneswar is also well known for its ancient temples and monuments.

Mr Phee Teik Yeoh, CEO, Vistara said, “As we move into our next phase of expansion, the versatility of our new destination Bhubaneswar befits our network plan well. Bhubaneswar is a renowned religious destination attracting both domestic and international travelers to its ancient ethos. At the same time, its emerging corporate status lends it a distinct appeal as a city catering to different segments of travelers. We are happy to have Bhubaneswar as the latest addition to our network. We are optimistic that Vistara’s seamless and personalized service will delight both our leisure and corporate customers on this route.”

Having recently celebrated the 5th Lac customer milestone, Vistara stands tall on its promise of delivering a truly seamless travel experience to flyers delivered with intuitive thoughtfulness. As a token of appreciation to mark this special milestone, Vistara is also offering a complimentary Premium Economy Class ticket* to its Business Class customers, travelling from 12th August to 30th September 2015.

Vistara has recently launched the mobile phone boarding pass facility for its customers travelling out of Mumbai’s T2 terminal to New Delhi, Bangalore, Ahmedabad and Goa. Coming months will witness the launch of Vistara’s signature lounge in T3 in IGI Airport, addition of new aircraft, added frequencies, new destinations and the revolutionizing in-flight entertainment (IFE) system which integrates inflight wireless streaming of preloaded content with customers’ personal electronic devices.

*T&C apply

Notes to the editor:

  • Vistara has introduced many unique product and service offerings which include-

o    First airline to introduce Premium Economy in India’s domestic skies at a competitive price

o    First to offer a seamless boarding experience through designated queues and various check in options including auto check-in

o    First to introduce IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft (w.e.f Dec 2015). The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers (w.e.f. May 2015)

o    First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara A user friendly mobile app packed with an array of features for customers to enable self-servicing

o    The hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating

o    Offers an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends. Keeping customers’ preference in mind we are introducing an interesting twist to our menu. Towards continues efforts to improve its service offering Vistara introduced a new menu on-board from July 01, 2015

o    Vistara is the only domestic airlines that operates from Terminal 2 of Mumbai International airport, providing a truly international experience to its customers.

 

Vistara establishes its ‘Aviation Security Training Institute’ 24th August 2015

Inaugurated today at Vistara’s headquarters in Gurgaon

New Delhi, August 24th:  Vistara today announced the establishment of its ‘Aviation Security Training Institute (ASTI)’ which has been duly approved by Bureau of Civil Aviation Security, Ministry of Civil Aviation, Government of India, New Delhi.  The training institute was inaugurated today by Mr. B B Dash, Acting Commissioner, Bureau of Civil Aviation Security (BCAS) and Mr. G Asok Kumar, Joint Secretary, MoCA in the presence of Mr. Phee Teik Yeoh, CEO Vistara and the entire Vistara Management.

Vistara has been authorized by BCAS to conduct aviation security training for its security staff, cockpit and cabin crew or personnel of all stakeholders covering security areas at airports. This institute is also authorised and equipped to provide training to other airlines for the security requirements as per regulatory guidelines. Prior to the establishment of Vistara’s ASTI, the airline sent its  security staff and air crew members to the BCAS regional offices at Chennai, Mumbai, Kolkata, Delhi and Hyderabad for Aviation Security training. However going forward, these training sessions will be conducted in-house at Vistara’s Gurgaon headquarters enabling the airline to provide quality training to its personnel consistently at one place and save costs as well.

About Vistara’s ASTI: The institute boasts of a fully equipped, state of the art Computer based training (CBT) classroom and image library comprising the images of Improvised Explosive Devices, fire-arms or other prohibited articles. The X-ray simulators are meant to train the personnel for mapping images to help the Baggage Inspection System operator interpret the images. Weakness in identifying various prohibited articles are also monitored and rectified. The ASTI is also fortified with sophisticated dummy models of prohibited articles, improvised explosive devices, training related posters and extensive collection of AvSec Reference Books in its Library. Each individual in the security departments of airport operator, airline operator, or Aviation Security Group (Central Industrial Security Force)/ Airport Security Units (State Police) is required to undergo a mandatory 12-day basic course of aviation security and two day screening test. BCAS sets the exam calendar and conducts the certification exams for these courses. 

Vistara reaches a new high with 500,000 happy flyers 20th August 2015

Crosses half million customers mark in seven months

New Delhi, August 20th:  Just over seven months since its inaugural flight on January 9, 2015, Vistara today reached the special milestone of flying 500,000 customers. Having the lineage of great brands - Tata Sons and Singapore Airlines, Vistara is loved for its customer centricity and thoughtfulness. The airline has made a noticeable difference to the aviation landscape with a slew of innovative and differentiated offerings for its customers. With 10 destinations, 245 weekly frequencies and industry’s best OTP consistently, Vistara is fast becoming an airline of choice for many. Reaching this momentous milestone in such a short time clearly shows that Vistara has lived up to its brand promise of providing a seamless and personalised travel experience in the Indian skies and its customers are appreciating the value proposition it offers.  

Early morning on 20th August, through the auto-check in process, Vistara’s team identified their 5th lac customer. Mr. Paras Johar, who happened to be the special customer received a warm welcome by Vistara crew at IGI airport.  He was escorted right from the airport entrance to the check-in counters. Originally booked to travel on Vistara’s Premium Economy Class from Delhi to Goa, Mr. Johar was pleasantly surprised by a courtsey upgrade to Business Class. Mr. Phee Teik Yeoh, CEO, Vistara presented the upgraded boarding pass to Mr. Johar and also felicitated him with a complimentary Club Vistara Gold membership. To celebrate the occasion, all passengers flying with the airline on the day will be served specially prepared delicacies.  All Premium Economy and Economy Class customers will also receive a complimentary Premium Economy upgrade voucher** that is redeemable on a future flight with Vistara.

Conveying his excitement on being the 5th lac customer, Mr. Paras Johar, said, “When I received my boarding pass through Vistara’s auto check-in system this morning, I had no idea what was in store for me. Vistara turned an ordinary, mundane day of mine into a memorable one and the entire crew made me feel like a celebrity. From the warm reception at the airport, I was pampered throughout the journey to my destination, Goa. I definitely look forward to flying with Vistara again.”

To mark this special milestone and as a token of appreciation, Vistara is also offering a complimentary Premium Economy Class ticket** to its Business Class customers, travelling from 12th August to 30th September 2015. All these special offers were promoted on Social Media and numerous other channels.  Vistara employees also conveyed their gratitude to our valued customers through a specially recorded video.

Expressing delight on this occasion, Mr. Phee Teik Yeoh, CEO, Vistara said, “The sense of accomplishment we feel today is a truly joyous experience and we are glad that so many customers have “flown the new feeling” with Vistara.  I would like to express my heartfelt gratitude to all the customers who have shown faith in Vistara and made us their preferred airline. It is their genuine support and feedback that has helped us grow stronger and more confident. Our customers are a significant part of the Vistara family and I would like to assure them of our unstinting care and attention at all times.”

Having recently introduced mobile phone boarding pass facility for customers travelling out of Mumbai’s T2 terminal to New Delhi, Bangalore, Ahmedabad and Goa, Vistara stands tall on its promise of delivering a truly seamless travel experience for its customers. Coming months will witness the launch of Vistara’s signature lounge at its hub T3, IGI Airport, addition of new aircraft, added frequencies, new destinations and the revolutionary in-flight entertainment (IFE) system which will provide wireless streaming of preloaded content to customers’ personal electronic devices.

** Conditions apply.

Notes to the editor:

  •  In the last seven months, Vistara has rapidly expanded its footprint both in terms of network and service proposition. Vistara now offers 245 weekly frequencies connecting ten destinations, including Delhi, Ahmedabad, Bengaluru, Bagdogra, Guwahati, Goa, Hyderabad, Lucknow, Mumbai and Pune and has already flown more than 5,00,000 happy customers.
  • Vistara has introduced many unique product and service offerings which include-

o    First airline to introduce Premium Economy in India’s domestic skies at a competitive price

o    First to offer a seamless boarding experience through designated queues and various check in options including auto check-in

o    First to introduce IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft (w.e.f Dec 2015). The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers (w.e.f. May 2015)

o    First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara

o    A user friendly mobile app packed with an array of features for customers to enable self-servicing

o    The hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating

o    Offers an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends. Keeping customers’ preference in mind we are introducing an interesting twist to our menu. Towards continues efforts to improve its service offering Vistara introduced a new menu on-board from July 01, 2015.

o    Vistara is the only domestic airlines that operates from Terminal 2 of Mumbai International airport, providing a truly international experience to its customers.

 

Vistara and Mumbai Airport launch mobile phone boarding pass facility 31st July 2015

Initiative aims to deliver high on eco-friendliness and passenger convenience

Successfully implements mobile boarding pilot project

Mumbai, July 31, 2015: GVK MIAL (Mumbai International Airport Pvt. Ltd.) and Vistara today announced the launch of mobile phone boarding pass facility for Vistara’s customers travelling out of Mumbai’s T2 terminal to New Delhi, Bangalore, Ahmedabad and Goa. The first of its kind initiative at Mumbai Airport, helps provide Vistara’s customers a truly seamless travel experience.

The mobile boarding pass facility is also a time-saver for passengers and result in reduction in usage of paper boarding passes.  This hassle-free facility adds to the smooth and enjoyable experience of travelling with Vistara from Mumbai Airport.

Vistara’s customers making use of this facility for their travel from Mumbai T2 will only need to choose 'Get Mobile boarding pass/ Collect by SMS' option when checking-in online or on our mobile app.  The SMS from Vistara will contain the booking details and the link to access the mobile boarding pass. Customers are encouraged to take a screenshot of the mobile boarding pass, which is readable by the technologically advanced machines installed in Mumbai T2’s domestic departure level. Paper boarding passes are not required but customers would need to carry authorised photo ID as proof of identity.

Expressing his pleasure on yet another passenger-focused and eco-friendly endeavour of MIAL, CEO Mr. Rajeev Jain said, ”Mobile devices assume centre stage of consumer convenience in the modern day ecosystem. Technology enabled innovation has become the trigger for differentiation and MIAL has consistently pioneered to introduce passenger-focused innovations. With the launch of mobile phone boarding pass facility, we believe the passengers travelling through Vistara out of T2 terminal will experience another hassle free feature and eventually the initiative will further enhance the overall airport ravel experience in India.”

Sharing his enthusiasm on the new offering, Mr. Phee Teik Yeoh, CEO, Vistara said, “We continually look for ways to enhance our customers’ travel experience by harnessing the power of technology and offering operational and service excellence. I am proud to see our promise of seamless travel experience being reaffirmed with this initiative of providing our customers with the mobile boarding pass option. We are extremely pleased to partner with MIAL and we look forward to offering these capabilities across our existing and upcoming route network.”

###


About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and  renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalised flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com

About GVK MIAL: GVK Mumbai International Airport Pvt Ltd (MIAL) is a Public Private Partnership joint venture between GVK-led consortium and Airports Authority of India (AAI). GVK MIAL was awarded the mandate for operating and modernizing Chhatrapati Shivaji International Airport, Mumbai (CSIA). Through this transformational initiative, GVK MIAL aims to make CSIA one of the world’s best airports that consistently delight customers besides being the pride of Mumbai. The new integrated Terminal 2 at CSIA enhances the airport’s capacity to service 40 million passengers per annum and one million tons of cargo annually. The new ‘Terminal 2’resonates cultural richness and legacy of India through a seamless amalgamation of architecture, design and the largest programme for art in public space spanning across the terminal. It also represents the new, contemporary and modern India through its enabling business ecosystem as well as efficient functioning made possible by state-of-the-art facilities and advanced technological systems adopted. ‘Jaya He’, India’s largest art program for public display at T2 which has nearly 7,000 exclusively sourced exquisite ethnographic objects is conceived as two distinct sections - ‘Layered Narratives’ at the arrivals corridor that explores aspects of Mumbai’s changing landscapes and ‘Thresholds of India’, a scenography wall spanning a total of 3.3 km leading to the different boarding lounges captures the expanse and beauty of Indian art is the transformation of this vision of GVK. The installations at ‘Jaya He’ are made from various mediums ranging from canvas, fibre, terracotta, paper, stone and metal. The mediums have been innovatively used to portray India’s rich art heritage and cultural traditions.

Notes to the editor:

  • Vistara is the only domestic carrier to operate out of the T2 terminal in Mumbai, a premium offering for its customers. It has consistently achieved an on-time performance in excess of 96% since launch and has topped the charts in May with 98.5% OTP and 95.6% in Jun.
  • Customers can look forward to the new inflight menu which came into effect from 1 July’15
  • In the last six months, Vistara has rapidly expanded its industry presence both in terms of network and service proposition. Vistara now offers 243 weekly frequencies connecting ten destinations, including Delhi, Ahmedabad, Bengaluru, Bagdogra, Guwahati, Goa, Hyderabad, Lucknow, Mumbai and Pune and has already flown more than 4,00,000 happy customers.
  • In the near future, Vistara will be further growing its footprint in the market with an expanded fleet, new destinations, added frequencies and new additions in its product and services portfolio.
  • Vistara has introduced many unique product and service offerings which include-

o    First airline to introduce Premium Economy in India’s domestic skies at a competitive price

o    First to offer a seamless boarding experience through designated queues and various check in options including auto check-in

o    First to introduce IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft (w.e.f Dec 2015). The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers (w.e.f. May 2015)

o    First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara

o    A user friendly mobile app packed with an array of features for customers to enable self-servicing

o    The hassle-free check-in and boarding process with thoughtfully designed on-board experience, comfortable and spacious seating

o    Offers an interesting and innovative in-flight dining experience with a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends. Keeping customers’ preference in mind we are introducing an interesting twist to our menu. The new menu is available on board from July 01, 2015.

 

Frequently asked questions

  • What is a mobile boarding pass?
    The mobile boarding pass is an electronic boarding pass displayed on a mobile device which displays flight and customer information required to board your flight.
  • Who can use a mobile boarding pass?
    All passengers travelling from Mumbai Airport who have checked in through Vistara’s website and/or Vistara’s Mobile app can choose to receive a mobile boarding pass.
  • How can I issue one?
    To receive a mobile boarding pass, you need a device with internet browsing and connectivity. Ensure your mobile plan includes mobile internet browsing as well as text messaging. Log on to our website www.airvistara.com or the Vistara mobile app and enter your travel PNR details. Enter your name and PNR details. Select your preferred seat and answer the following security questions. Click the "Get mobile boarding pass" option and enter the mobile number on which you would like to receive your boarding pass details. Go to the link received through SMS to access your mobile boarding pass. Save a screenshot of your mobile boarding pass to gallery.
  • Will this mobile boarding pass be accepted by CISF?
    Yes it will. Vistara has worked with the Mumbai Airport and regulatory authority’s to ensure you are no longer required to present a paper boarding pass. Simply click the link to retrieve Mobile boarding pass, and then proceed to the security and boarding gates in order to enjoy the paper-less experience.
  • What if there is no internet connection, Wi-Fi, or no battery power on your phone?
    Vistara ground staff will issue the traditional paper boarding pass at the check-in counter, security check, boarding gate or during boarding.
  • Can I issue mobile boarding passes for all my travel companions?
    Yes, if your travel companion's itinerary is included in the same booking record as yours.
  • What should I do if I have problems receiving my mobile boarding pass?
    If you fail to receive an SMS link to retrieve mobile boarding pass, you can login to our web Check-In page and try again any time up to 45 minutes before your flight departure time. If the problem still persists, you can go to any one of the Vistara check-in counters at the airport to pick up your boarding pass.
  • Can I change my seat after I have checked in online and received my mobile boarding pass?
    Yes you can change your seat even after you have issued your mobile boarding pass but this is subject to the seat availability at the time of your request.
  • What happens if someone else picks up my mobile boarding pass and tries to use it to board the flight?
    At the security check point, the CISF will match the customer name displayed on scanner with customer identity proof. Any discrepancies thus found will not be accepted and the customer will be advised to return to the check in counter to issue a traditional boarding pass.
  • What if your phone battery drains out after having issued your mobile boarding pass?
    Vistara staff will assist the customer to re-issue paper boarding card.
  • What if after security check the mobile boarding link does not open?
    Vistara staff will assist with a paper boarding card and CISF will stamp the boarding card after verifying the details.
  • What happens if a customer is carrying a restricted article in their hand baggage and has done a mobile check-in and proceeded toward security check?  
    The customer can either discard the article or the CISF will offload the customer from their system. In this case, the customer has to check-in again and will be issued a paper boarding card with a baggage stub.

Now fly between Mumbai and Goa on Vistara 24th June 2015

Weekend flights effective 17th July’15; daily flights effective 14th Sep’15

 

New Delhi, June 24, 2015: Leisure travelers on the Mumbai-Goa route can now look forward to more joyful weekend getaways with Vistara announcing the launch of weekend flights on the route effective 17 July’15. The flights will operate daily from 14 Sept’15. Travelers can now book these flights through the Vistara website and travel partners.

Flight No.RouteDepartureArrivalFrequencyEffective period
UK820BOM-GOI13:3514:40Daily X123417/07/15- 13/09/15
UK801GOI-BOM15:2016:35Daily X123417/07/15- 13/09/15
UK820BOM-GOI13:3514:40Daily14/09/15- 26/03/16
UK801GOI-BOM15:2016:35Daily14/09/15- 26/03/16

 

Since the launch of operations, Vistara has made rapid strides in the Indian aviation sector with its highly differentiated service proposition and delivery of unmatched service excellence to customers. Vistara has achieved a cumulative on-time performance in excess of 96% and has flown more than 340,000 customers on its fast growing network. Customers have appreciated the value in Vistara’s unique offerings such as the Premium Economy class, the value based Club Vistara FFP, the innovative in-flight menu, greater comfort and a seamless ground experience, all at a competitive price. Vistara will also be introducing a new age in-flight entertainment system with wireless streaming capability by the end of this year. This system will enable all customers, across cabins, to access highly engaging content streamed to their personal devices through wireless streaming. Vistara’s Business class customers are already accessing entertaining content on preloaded Samsung Galaxy tablets w.e.f. May 2015.

With the addition of the Mumbai-Goa flights, Vistara now operates 243 weekly frequencies connecting ten destinations, including Delhi, Ahmedabad, Bengaluru, Bagdogra, Guwahati, Goa, Hyderabad, Lucknow, Mumbai and Pune. In the near future, Vistara will be further growing its footprint in the market with an expanded fleet, new destinations, added frequencies and enhanced product and services. These include a signature lounge at the IGI Airport, New Delhi and strategic partnerships to enhance the value proposition for our customers.

 

Vistara commences service to India’s Silicon Valley - Bengaluru 22nd June 2015

Vistara’s daily flights will connect Bengaluru to New Delhi and Mumbai

Bengaluru, June 22, 2015: Vistara will introduce two daily flights tomorrow, connecting Bengaluru to New Delhi and Mumbai. Vistara’s inaugural flight from New Delhi to Bengaluru will take off at 6.40 am tomorrow morning from Terminal 3 of the Indira Gandhi International Airport. The Mumbai bound flight takes off from Bengaluru’s Kempegowda International Airport at 10.10 am. As India’s most popular business destination, Bengaluru is a natural extension to Vistara’s growing network. Bengaluru is Vistara’s second destination in South India after Hyderabad and the tenth destination overall since it commenced operations in January this year.

Vistara’s rapidly growing network now offers 237 weekly frequencies connecting Delhi, Ahmedabad, Bengaluru, Bagdogra, Guwahati, Goa, Hyderabad, Lucknow, Mumbai and Pune.

RouteWeekly FrequencyFlight No.DepartureArrivalDays of Ops
Delhi to Bengaluru7UK88906:40hrs09:30hrsDaily x 7
UK88907:30hrs10:15hrs7
Bengaluru to Delhi7UK87619:35hrs22:20hrsDaily 
Bengaluru to Mumbai7UK87510:10hrs11:50hrsDaily x7
UK87510:55hrs12:40hrs7
Mumbai to Bengaluru7UK85017:15hrs18:55hrsDaily

Sharing his excitement at the launch Mr. Phee Teik Yeoh, CEO, Vistara said “Bengaluru is the third most populous city in India and the top destination for IT exports from the country. Bengaluru is naturally the most visited city in India for business travel and offers ample potential for Vistara. We are very pleased to connect India’s IT capital to its national capital New Delhi and commercial capital Mumbai. We look forward to serving a wider customer base on these routes and offering them a chance to experience Vistara’s seamless, thoughtful and personalised service.

In the first 5 months of commercial operations, Vistara has already flown more than 300,000 happy customers and has delivered consistently one of the highest on-time performance - in excess of 96% month on month since February. Its pioneering customer-centric innovations have been embraced by the customers who see great value in Vistara’s offerings such as the game changer Premium Economy Class which offers a lot more for just a little extra, the frequent flyer program Club Vistara, which is based on value-based points, the in-flight menu which reflects global fusion sensibilities and a state of the art in-flight entertainment system which incorporates wireless streaming. Vistara’s Business class customers are now being provided with Samsung Galaxy tablets preloaded with specially selected audio video content and by the end of this year, all customers across cabins will be able to access audio video content streamed to their PEDs through inflight wireless streaming. In the coming months, customers can expect a wider choice of destinations, more frequencies and exciting new offerings added to Vistara’s product and services portfolio such as more strategic partnerships and the airline’s signature lounge at the IGI airport in New Delhi.

Notes to the editor:
Customer promotion on the launch of Bengaluru route:
     * Vistara customers who are Flying the New Feeling to or from Bengaluru, during the Inaugural Week (16th June to 22nd June 2015) can get 20% Off on Watches above Rs 5000 at World of Titan World Stores located in Delhi, Mumbai and Bangalore by showing their Vistara boarding pass till 5th July 2015.

About Vistara (TATA SIA Airlines Limited)
TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and  renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalised flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com

Flight schedule as on 16th June, 2015

RouteWeekly FrequencyFlight No.DepartureArrivalDays of Ops
Delhi to Lucknow14UK97012001305Daily
UK927730840Daily
Lucknow to Delhi14UK93313551510Daily
UK9369251040Daily
Delhi to Bengaluru7UK889640930Daily x7
UK88973010157
Bengaluru to Delhi7UK87619352220Daily
Bengaluru to Mumbai7UK87510101150Daily x7
UK875105512407
Mumbai to Bengaluru7UK85017151855Daily
Delhi to Pune7UK99118452100Daily
Pune to Delhi7UK99221402350Daily
Delhi to Guwahati7UK76512251440Daily
Guwahati to Bagdogra7UK76515201620Daily
Bagdogra to Delhi7UK76516551910Daily
Delhi to Hyderabad13UK82906150825Daily x7
UK87917151925Daily
Hyderabad to Delhi13UK8309251135Daily x7
UK87020052215Daily
Delhi to Goa7UK84711201350Daily
Goa to Delhi7UK86214301715Daily
Delhi to Mumbai34UK97506150820Daily x7
UK943725940Daily
UK97918152025Daily
UK98120152225Daily
UK93315551810Daily
Mumbai to Delhi34UK930725935Daily x7
UK94414201630Daily
UK98019302140Daily
UK98821152325Daily
UK9709051115Daily
Delhi to Ahmedabad13UK95710251150Daily x7
UK96514301555Daily
Ahmedabad to Delhi13UK95612151350Daily x7
UK96816351805Daily
Mumbai to Ahmedabad6UK93910251135Daily x7
Ahmedabad to Mumbai6UK94012301335Daily x7

 

Vistara adds Lucknow to its route network, Offers daily return flights from Delhi 18th May 2015

New Delhi, May 18, 2015: At 12 noon today, Vistara’s inaugural flight from New Delhi to Lucknow took off from Terminal 3 of the Indira Gandhi International Airport. Lucknow, also popularly known as the City of Nawaabs, marks the addition of the ninth destination to Vistara’s growing route network which today offers 239 weekly frequencies across metros and non-metros – Delhi, Lucknow, Pune, Mumbai, Ahmedabad, Goa, Hyderabad, Guwahati and Bagdogra and will soon commence services to Bangalore. While there will be one daily flight on the Delhi-Lucknow-Delhi route to begin with, Vistara will increase the frequency to double daily flights from June 16, 2015. This latest addition to the network is aligned to Vistara’s steady and measured expansion plan in India.

Mr Phee Teik Yeoh, CEO, Vistara said, “We are steadily expanding our pan India footprint, and the addition of Lucknow to our network seemed the most logical way to grow. The historical and culturally rich city of Lucknow has emerged as a leading commercial hub in the state of Uttar Pradesh while also offering a huge potential for tourism. In fact to mark our foray into this city we are also looking forward to adding a flavor of the Awadhi cuisine to our menu on-board. We are optimistic about the opportunities that this destination will offer for corporate and leisure travel to our customers.
In less than four months since it launched operations, Vistara has flown more than 2,00,000 happy customers and month on month rendered a fantastic on-time performance with a record OTP of 90% in January, 98% in February, 96% in March and 97% in April, consistently the highest in the industry. Introducing pioneering customer-centric innovations like the Premium Economy class which offers a lot more for just a little extra, value-based points accrual in Frequent Flyer Program, an innovative food philosophy and a contemporary and innovative in-flight entertainment which Vistara launched with BAE Systems, the airline is on its way to become a preferred airline for travelers in India. Starting this month, Vistara’s Business class customers are given Samsung Galaxy tablets preloaded with specially selected audio video content and by the end of the year, all customers across cabins will be able to access audio video content streamed to their PEDs through inflight wireless streaming. In the coming months customers can expect a wider choice of destinations, more frequencies and exciting new offerings added to Vistara’s product and services portfolio including a lounge, that is being thoughtfully curated keeping customers in mind, at Delhi Airport by August 2015.

Flight schedule as on 18th May, 2015

RouteWeekly FrequencyFlight No.DepartureArrivalEffective dateDays of Ops
Delhi to Lucknow7UK9701200130518th May -24th Oct’15Daily
UK9270730084016th Jun- 24th Oct’15Daily
Lucknow to Delhi7UK9331355151018th May -24th Oct’15Daily
UK9360925104016th Jun- 24th Oct’15Daily
Delhi to Bengaluru7UK8890640093016th Jun- 24th Oct’15Daily x7
UK8890730101516th Jun- 24th Oct’157
Bengaluru to Delhi7UK8761935222016th Jun- 24th Oct’15Daily
Bengaluru to Mumbai7UK8751010115016th Jun- 24th Oct’15Daily x7
UK8751055124016th Jun- 24th Oct’157
Mumbai to Bengaluru7UK8501715185516th Jun- 24th Oct’15Daily
Delhi to Pune7UK991184521009th Apr -24th Oct’15Daily
Pune to Delhi7UK992214023509th Apr -24th Oct’15Daily
Delhi to Guwahati7UK765122514402nd Apr – 24th Oct’15Daily
Guwahati to Bagdogra7UK765152016202nd Apr – 24th Oct’15Daily
Bagdogra to Delhi7UK765165519102nd Apr – 24th Oct’15Daily
Delhi to Hyderabad14UK8290640084529th Mar – 25th Apr’15Daily x67
UK8290640084526th Apr -15th Jun’15Daily x7
UK8290615082516th Jun -24th Oct’15Daily x7
UK8190850110029th Mar – 25th Apr’156
UK8190850110029th Mar – 15th Jun’157
UK8791715192529th Mar – 24th Oct’15Daily
Hyderabad to Delhi14UK8300925113529th Mar – 25th Apr’15Daily x67
UK8300925113526th Apr -24th Oct’15Daily x7
UK8241140135029th Mar – 25th Apr’156
UK8241140135029th Mar – 15th Jun’157
UK8702005221529th Mar – 24th Oct’15Daily
Delhi to Goa7UK8471120135029th Mar – 14th Apr’15Daily
UK8470920120015th Apr-15th Jun’15Daily
UK8471120135016th Jun– 24th Oct’15Daily
Goa to Delhi7UK8621430171529th Mar – 14th Apr’15Daily
UK8621230151515th Apr-15th Jun’15Daily
UK8621430171516th Jun– 24th Oct’15Daily
Delhi to Mumbai39UK9750615082029th Mar – 24th Oct’15Daily x7
UK9430725094029th Mar – 24th Oct’15Daily
UK9451200140529th Mar – 15th Jun’15Daily
UK9791815202529th Mar – 24th Oct’15Daily
UK9812015222529th Mar – 24th Oct’15Daily
UK9331605182025th May-15th Jun’15Daily x67
UK9331555181016th Jun- 24th Oct’15Daily
Mumbai to Delhi39UK9300725093529th Mar – 24th Oct’15Daily x7
UK9540905111529th Mar- 17th May’15Daily
UK9441420163029th Mar – 24th Oct’15Daily
UK9801930214029th Mar – 24th Oct’15Daily
UK9882115232529th Mar – 24th Oct’15Daily
UK9700905111518th May- 24th Oct’15Daily
UK9322000220525th May- 15th Jun’15Daily x67
Delhi to Ahmedabad13UK9571025115529th Mar – 15th Jun’15Daily x7
UK9571025115016th Jun– 24th Oct’15Daily x7
UK9531520164529th Mar – 15th Jun’15Daily
UK9651430155516th Jun– 24th Oct’15Daily
Ahmedabad to Delhi13UK9561235140529th Mar – 15th Jun’15Daily x7
UK9561215135016th Jun– 24th Oct’15Daily x7
UK9681640180529th Mar – 15th Jun’15Daily
UK9681635180516th Jun– 24th Oct’15Daily
Mumbai to Ahmedabad13UK9391025113529th Mar – 24th Oct’15Daily x7
14UK9681450160029th Mar – 15th Jun’15Daily
Ahmedabad to Mumbai13UK9401215132529th Mar – 24th Oct’15Daily x7
UK9401230133516th Jun– 24th Oct’15Daily x7
14UK9531725183529th Mar – 15th Jun’15Daily

Notes to editor:

Vistara has introduced many unique product and service offerings which include-

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce IntelliCabin™ in-flight entertainment (IFE) system in partnership with BAE systems which integrates inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft (w.e.f Dec 2015). The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers.
  • First to introduce a value based points accrual in Frequent Flyer Program- Club Vistara
  • Provides an interesting and innovative in-flight dining experience that offers a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends
  • A user friendly mobile app packed with an array of features for customers to enable self-servicing

The hassle-free check-in and boarding process with intuitively thoughtful on-board service, comfortable and spacious seating coupled with carefully designed meals ensure to deliver a seamless travel experience to Vistara customers.

Vistara adds Lucknow and Bengaluru to its Network 24th April 2015

New Delhi, April 24, 2015: Adding Lucknow and Bengaluru to its fast growing network, Vistara today opened bookings for the two new destinations. Starting May 18, 2015 Vistara will offer daily flights on the Delhi-Lucknow-Delhi route increasing the frequency to double daily flights from June 16, 2015 onward. The Delhi-Bengaluru-Bombay daily return flight will also commence from June 16, 2015. These latest additions to the network are in line with Vistara’s organic expansion plan to connect a mix of metros and non-metros across India.

Mr Phee Teik Yeoh, CEO, Vistara said, “We are gradually expanding our pan India footprint, and the addition of Lucknow and Bengaluru to our network seemed the most logical way to grow. The historical and culturally rich city of Lucknow has emerged as a leading commercial hub in the state of Uttar Pradesh while also offering a huge potential for tourism. On the other hand, Bengaluru is one of the most preferred cosmopolitan cities in India offering significant prospects for corporate travel. We are optimistic about the opportunities that these destinations will offer for corporate and leisure travel to our customers.

With these latest additions Vistara’s network now connects ten cities including Delhi, Ahmedabad, Bengaluru, Bagdogra, Guwahati, Goa, Hyderabad, Lucknow, Mumbai and Pune. Vistara not only offers customers a chance to experience the all new Premium Economy class, they are also assured of greater comfort and ample space given Vistara’s fleet of A320 aircraft are fitted with 20% less seats vis-à-vis other single aisle aircraft in India. Vistara’s Premium Economy is a pioneering concept in the domestic skies and offers enhanced comfort and personalized experience at a competitive price. Other pioneering concepts being offered by the airline include a value based Frequent Flyer Programme Club Vistara and the soon-to-be introduced IntelliCabin™ IFE system in partnership with BAE systems. By the end of this calendar year, Vistara’s fleet size will grow to nine aircraft. In the coming months customers can look forward to flying to more destinations with Vistara as well as many exciting new offerings to its product and services portfolio including a state-of-art lounge at Delhi Airport by August 2015.

Flight schedule as on 24th April, 2015

RouteWeekly FrequencyFlight No.DepartureArrivalEffective dateDays of Ops
Delhi to Lucknow7UK9701200130518th May -24th Oct’15Daily
UK9270730084016th Jun- 24th Oct’15Daily
Lucknow to Delhi7UK9331355151018th May -24th Oct’15Daily
UK9360925104016th Jun- 24th Oct’15Daily
Delhi to Bengaluru7UK8890640093016th Jun- 24th Oct’15Daily x7
UK8890730101516th Jun- 24th Oct’157
Bengaluru to Delhi7UK8761935222016th Jun- 24th Oct’15Daily
Bengaluru to Mumbai7UK8751010115016th Jun- 24th Oct’15Daily x7
UK8751055124016th Jun- 24th Oct’157
Mumbai to Bengaluru7UK8501715185516th Jun- 24th Oct’15Daily
Delhi to Pune7UK991184521009th Apr -24th Oct’15Daily
Pune to Delhi7UK992214023509th Apr -24th Oct’15Daily
Delhi to Guwahati7UK765122514402nd Apr – 24th Oct’15Daily
Guwahati to Bagdogra7UK765152016202nd Apr – 24th Oct’15Daily
Bagdogra to Delhi7UK765165519102nd Apr – 24th Oct’15Daily
Delhi to Hyderabad14UK8290640084529th Mar – 25th Apr’15Daily x67
UK8290640084526th Apr -15th Jun’15Daily x7
UK8290615082516th Jun -24th Oct’15Daily x7
UK8190850110029th Mar – 25th Apr’156
UK8190850110029th Mar – 15th Jun’157
UK8791715192529th Mar – 24th Oct’15Daily
Hyderabad to Delhi14UK8300925113529th Mar – 25th Apr’15Daily x67
UK8300925113526th Apr -24th Oct’15Daily x7
UK8241140135029th Mar – 25th Apr’156
UK8241140135029th Mar – 15th Jun’157
UK8702005221529th Mar – 24th Oct’15Daily
Delhi to Goa7UK8471120135029th Mar – 14th Apr’15Daily
UK8470920120015th Apr-15th Jun’15Daily
UK8471120135016th Jun– 24th Oct’15Daily
Goa to Delhi7UK8621430171529th Mar – 14th Apr’15Daily
UK8621230151515th Apr-15th Jun’15Daily
UK8621430171516th Jun– 24th Oct’15Daily
Delhi to Mumbai34UK9750615082029th Mar – 24th Oct’15Daily x7
UK9430725094029th Mar – 24th Oct’15Daily
UK9451200140529th Mar – 15th Jun’15Daily
UK9791815202529th Mar – 24th Oct’15Daily
UK9812015222529th Mar – 24th Oct’15Daily
UK9331555181016th Jun- 24th Oct’15Daily
Mumbai to Delhi34UK9300725093529th Mar – 24th Oct’15Daily x7
UK9540905111529th Mar- 17th May’15Daily
UK9441420163029th Mar – 24th Oct’15Daily
UK9801930214029th Mar – 24th Oct’15Daily
UK9882115232529th Mar – 24th Oct’15Daily
UK9700905111518th May- 24th Oct’15Daily
Delhi to Ahmedabad13UK9571025115529th Mar – 24th Oct’15Daily x7
UK9531520164529th Mar – 24th Oct’15Daily
Ahmedabad to Delhi13UK9561235140529th Mar – 24th Oct’15Daily x7
UK9681640180529th Mar – 24th Oct’15Daily
Mumbai to Ahmedabad13UK9391025113529th Mar – 24th Oct’15Daily x7
UK9681450160029th Mar – 15th Jun’15Daily
Ahmedabad to Mumbai13UK9401215132529th Mar – 24th Oct’15Daily x7
UK9531725183529th Mar – 15th Jun’15Daily

Notes to editor:
Vistara has introduced many unique product and service offerings which include-

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara
  • Provides an interesting and healthy culinary experience that offers a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends
  • A user friendly mobile app packed with an array of features for customers to enable self-servicing

The hassle-free check-in and boarding process with intuitively thoughtful on-board service, comfortable and spacious seating coupled with carefully designed meals ensure to deliver a seamless travel experience to Vistara customers.

Vistara completes 100 days in skies 19th April 2015

  • Launches its mobile app on this momentous day
  • Provides an education grant of INR 200,000 to Salaam Baalak Trust
  • Introduces customer promotion

New Delhi, April 19, 2015: January 9, 2015, marked Vistara’s maiden flight in India, changing the Indian aviation landscape forever. A 100 days later on April 18, Vistara has 197 frequencies connecting eight metros and non-metros across India including Delhi, Mumbai, Ahmedabad, Goa, Hyderabad, Guwahati, Bagdogra and Pune. The airline, a labour of love conceived and launched by the Tata Group and Singapore Airlines, has already carried more than 150,000 customers. On this wonderful occasion, Vistara pledged an education grant of INR 200,000 to Salaam Baalak Trust (SBT), as a fitting mark of affection for the under privileged children who had flown with Vistara on its inaugural flight. It also announced the special Vistara Volunteers initiative, where select employees from Vistara will spend time with the children of SBT for their training and development.

Coinciding with the successful completion of 100 days of operations, Vistara announced the launch of its mobile app, which is user friendly and packed with an array of features for customers to enable self-servicing. Vistara mobile app can be accessed currently by Android users through the google playstore and soon, will be available on iOS and Windows platforms as well. Vistara mobile app offers easy mobile check-in, quick & real-time flight status and other important travel information. It facilitates registration for Club Vistara, access to account summary and download of e-card to the device. The entire bevy of Vistara’s product and services is also hosted on the application.

Vistara’s journey of the first 100 days of operations has been incredible and full of excitement. There has been an overwhelming customer response to the product and service elements. This is a manifestation of Vistara’s brand promise of a seamless and personalized travel experience in the Indian skies and testimony to the commitment and hard work put in by Vistara employees to deliver it consistently. Taking into consideration the feedback from customers, Vistara will soon announce the addition of more destinations and new exciting offerings in its product and service portfolio.

Lauding the pace at which Vistara has grown, Mr Prasad Menon, Chairman, Vistara, said, “It is delightful to see the way customers have embraced Vistara and appreciated the value proposition that proudly manifests the heart and soul of both the Tata Group and Singapore Airlines. Across two decades people and their vision had converged to make this dream materialize and I couldn’t be more proud than today to see the resplendent milestone of 100 days being achieved. I would like to wish the Vistara team many more such glorious days and would hope for unstinting faith of our customers in the years to come.”

Mr Phee Teik Yeoh, CEO, Vistara said, “Vistara’s journey in its first 100 days of operations has been incredible and filled with wonderful moments. When we launched, we made a promise to put the joy back into flying and today I can proudly say that every single day, we have risen to meet our customers’ expectations and given them a reason to come back. This is indeed going to be an exciting year for us as we add new offerings to our product and service portfolio and expand our footprint. This momentous occasion will be incomplete without thanking our well-wishers and supporters in public, corporates, trade, partners, authorities and government who have stood by us throughout and inspired us all along. Most importantly I would applaud my entire team for being the flag bearer. We are glad to be spearheading India’s efforts to claim its rightful place in the global aviation sector.”

Notes to the editor:
Customer promotion on the completion of 100 days:

  • Complimentary upgrade to Premium Economy for 100 customers through draw of lots
  • Additional 100 points to all Club Vistara members flying on April 18, 2015

Features of the Vistara mobile app include:

  • Check – In: Check in to your flight from the comfort of your home or office and get an e-boarding pass.
  • Flight status and schedules: Search and track all Vistara flights for the latest arrival and departure times.
  • Easy access to Club Vistara Account Summary and e-card: If you’re a Club Vistara Member, you can check your transaction summary, your tier level and your e-card on your device. If you are not a Club Vistara member, you can even join the Club for free on the app.

To download the app, click on the link below:
https://play.google.com/store/apps/details?id=com.vistara.tsal&rdid=com.vistara.tsal

Vistara Raises the Bar on Customer Experience with BAE Systems’ IntelliCabin In-Flight Entertainment 14th April 2015

  • Interim solution to be available in Business Class, from May 2015
  • Wireless streaming on customized Samsung Galaxy tablets for Business Class and on travellers’ personal devices across all cabins within the next six months


Hamburg: April 14, 2015 — Vistara has selected BAE Systems’ IntelliCabin™ in-flight entertainment (IFE) system, which provides inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all three cabin classes in its fleet of A320 aircraft. The system also includes fully integrated Samsung Galaxy Tab S tablets for Business Class customers. With its state-of-the-art wireless technology and unique user interface, the fully integrated IFE system provides travellers with entertainment options beyond those currently available aboard commercial flights.

The entire fleet of Vistara will incorporate this system, expected to go live in another six months, which is the estimated time for the necessary regulatory clearances. In the interim, BAE Systems is providing Vistara’s Business Class customers with customised Samsung Galaxy tablets with specially selected preloaded content. This interim solution, of which the soft launch is ongoing, will be available to Vistara’s Business Class customers on flights of more than two hours duration from May 2015.

Mr. Prasad Menon, Chairman, Vistara said, “We are extremely happy to be launching the pioneering technology of inflight wireless streaming in India. The first of its kind IFE solution is the outcome of much deliberation and we sought to ensure that it was innovative, ground-breaking and novel for our customers. The BAE Systems IntelliCabin™ IFE system offers the latest technological innovations which includes the potential for live TV and full WiFi onboard.”

“BAE’s unique and state-of-the-art Samsung tablet solution can be customised to meet the customer demands of an exceptional and enriched IFE experience. Our IFE solution is completely aligned with Vistara’s futuristic vision, underscoring our commitment to delight customers with intuitive thoughtfulness,” added Mr. Phee Teik Yeoh, CEO, Vistara.

Global technology leaders, BAE Systems and Samsung have partnered to deliver the state-of-the-art IFE system, which can be experienced in Business Class using customized Samsung Galaxy tablets and on customers’ PEDs across all cabins. It delivers movies, TV shows, magazines, and games through a rich and responsive user interface.

Dr. Ehtisham Siddiqui, Vice President and General Manager of Commercial Aircraft Solutions, BAE Systems, added, “Vistara’s selection of our IntelliCabin IFE supports the airline’s vision of providing an enhanced travel experience for its customers and we are confident that Vistara’s customers will enjoy our next-generation IFE system — specifically, its unparalleled user interface.”

The tablet-driven IFE system is one component of BAE Systems’ IntelliCabin suite of products, which provides an integrated, scalable approach to aircraft cabin management through in-seat power, dynamic LED lighting, and a cabin crew interface.

About BAE Systems
BAE Systems is a leader in high-integrity flight and engine controls, and cabin and flight-deck systems. Every second, a flight takes off enabled by the company’s flight critical systems. Today, more than 1,200 Boeing 777s and 300 737s with Boeing Sky Interior fly with BAE Systems’ cabin systems. www.baesystems.com

For further information, please contact
Shelby Cohen,
BAE Systems
Mobile: 607-658-6687
shelby.cohen@baesystems.com

 

Vistara takes first flight to Pune 9th April 2015

Daily return flights from New Delhi

New Delhi, April 9th, 2015: At 6.45 pm today, Vistara took its inaugural flight from New Delhi to Pune. With the addition of Pune in Vistara’s route network, customers can now travel from Delhi to seven destinations- Pune, Mumbai, Ahmedabad, Goa, Hyderabad, Guwahati & Bagdogra and vice versa. The launch of the daily service between Delhi and Pune follows requests from the airport, trade, business community and consumers alike, inviting Vistara to operate on this route. Pune, a thriving commercial hub, has recently been ranked among the highest in the overall quality of life across categories of political, economic and social environment as well as housing and medical provisions.

Speaking on this occasion, Mr Phee Teik Yeoh, CEO, Vistara said:Pune has some of the well-developed conglomerates present and is one of the major modern cities in India. For Vistara, such destinations offer immense potential as their robust infrastructure and good quality of life ultimately attract more investment, trade and travel. With addition of Pune on its network, Vistara’s footprint in India continues to grow at a rapid pace with newer destinations to be announced later this year. We are confident that the travelers between Pune and Delhi will welcome the opportunity to enjoy the quintessential Vistara experience. We have received enthusiastic response from our customers when we launched flights to Goa, Hyderabad and recently to Guwahati and Bagdogra. This clearly indicates a resounding endorsement of Vistara’s unique value proposition.

Vistara’s A320 aircraft deployed on the route has a capacity of 148 seats and are configured with 16 Business Class seats, 36 Premium Economy seats and 96 Economy seats, which is 20 percent less, compared to many of the single aisle aircraft operators in order to provide greater comfort and personal space to its customers. Vistara’s Premium Economy is first of its kind in domestic skies to offer enhanced comfort and personalized experience at a competitive price.

By the end of this calendar year, Vistara’s total fleet size will grow to nine aircraft. Vistara’s customers can look forward to more destinations and exciting enhancements to its product and services offerings.

Flight schedule as on 9th April, 2015

RouteWeekly FrequencyFlight No.DepartureArrivalDays of Ops
Delhi to Pune7UK91918452100Daily
Pune to Delhi7UK92921402350Daily
Delhi to Guwahati7UK71712251440Daily
Guwahati to Bagdogra7UK71715201620Daily
Bagdogra to Delhi7UK71716551910Daily
Delhi to Hyderabad14UK82906400850Daily x67
UK8190845105567
UK87917151920Daily
Hyderabad to Delhi14UK83009301140Daily x67
UK8241135134567
UK87020002215Daily
Delhi to Goa7UK84711201350Daily
Goa to Delhi7UK86214301710Daily
Delhi to Mumbai34UK92906100820Daily x7
UK94307250940Daily
UK95912301445Daily
UK97918152025Daily
UK98120102215Daily
Mumbai to Delhi34UK93007200940Daily x7
UK95409201130Daily
UK94414201630Daily
UK98019302140Daily
UK98821102325Daily
Delhi to Ahmedabad13UK97010251155Daily x7
UK95315201645Daily
Ahmedabad to Delhi13UK95612351405Daily x7
UK96817101840Daily
Mumbai to Ahmedabad13UK93910201130Daily x7
UK96815251630Daily
Ahmedabad to Mumbai13UK94012101325Daily x7
UK95317251830Daily

Notes to editor:

Vistara has introduced many unique product and service offerings which include-

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara
  • Provides an interesting and healthy culinary experience that offers a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends

The hassle-free check-in and boarding process with intuitively thoughtful on-board service, comfortable and spacious seating coupled with carefully selected meals ensure to deliver a seamless travel experience to Vistara customers.

Vistara launches services to Pune 13th March 2015

Forays into the North Eastern region with 7 weekly flights from New Delhi

New Delhi, March 13th, 2015: Vistara today announced the launch of services to Pune as a new destination to its rapidly expanding route network. From April 9, 2015, Vistara will operate daily on the Delhi-Pune-Delhi route with flights open for booking from today. With the latest addition of Pune in its route network, customers can now book Vistara flights from Delhi to a total of 7 destinations- Pune, Mumbai, Ahmedabad, Goa, Hyderabad and Guhawati & Bagdogra.

After thorough deliberations on the various requests received from the airports, trade and consumers alike, inviting Vistara to operate to their cities, Pune has been added to our network. Pune is a fast growing city of great promise and potential which has recently been ranked higher in the overall quality of life across categories of political, economic and social environment as well as housing and medical provisions, in comparison to some of the key metros, making it a next destination of choice to our existing network. We are confident the travellers between Pune and Delhi will welcome the opportunity to enjoy the quintessential Vistara experience.

Speaking on this occasion, Mr Phee Teik Yeoh, CEO, Vistara said: “We received a very enthusiastic response from customers when we recently launched flights to Goa and Hyderabad, clearly indicating such cities are fast emerging as attractive destinations for leisure and corporate travelers. Pune has some of the well-developed conglomerates present and is one of the major modern cities in India. For Vistara, these places showcase immense potential as their robust infrastructure and good quality of life ultimately attracts more travel.”

Vistara’s A320 aircraft deployed on the route has a capacity of 148 seats and are configured with 16 Business Class seats, 36 Premium Economy seats and 96 Economy seats, which is 20 percent less compared to many of the single aisle aircraft operators in order to provide greater comfort and personal space to its customers. By the end of this calendar year, the total fleet size will grow to nine aircraft enabling an organic expansion plan in both metros and non-metros.

Flight schedule as on 13th March, 2015

RouteWeekly FrequencyFlight No.DepartureArrivalDays of Ops
Delhi to Pune7UK9191118452100Daily
Pune to Delhi7UK9191121402350Daily
Delhi to Guwahati7UK717112251440Daily
Guwahati to Bagdogra7UK717115201620Daily
Bagdogra to Delhi7UK717116551910Daily
Delhi to Hyderabad14UK82906400850Daily x67
UK8190845105567
UK87917151920Daily
Hyderabad to Delhi14UK83009301140Daily x67
UK8241135134567
UK87020002215Daily
Delhi to Goa7UK84711201350Daily
Goa to Delhi7UK86214301710Daily
Delhi to Mumbai34UK92906100820Daily x7
UK94307250940Daily
UK95912301445Daily
UK97918152025Daily
UK98120102215Daily
Mumbai to Delhi34UK93007200940Daily x7
UK95409201130Daily
UK94414201630Daily
UK98019302140Daily
UK98821102325Daily
Delhi to Ahmedabad13UK97010251155Daily x7
UK95315201645Daily
Ahmedabad to Delhi13UK95612351405Daily x7
UK96817101840Daily
Mumbai to Ahmedabad13UK93910201130Daily x7
UK96815251630Daily
Ahmedabad to Mumbai13UK94012101325Daily x7
UK95317251830Daily

1With effect from April 9, 2015
2With effect from April 2, 2015

Notes to editor:
Vistara has introduced many unique product and service offerings which include-

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara
  • Provides an interesting and healthy culinary experience that offers a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends

The hassle-free check-in and boarding process with intuitively thoughtful on-board service, comfortable and spacious seating coupled with carefully selected meals ensure to deliver a seamless travel experience to Vistara customers.

 

Vistara commences its service to Guwahati & Bagdogra 3rd March 2015

Forays into the North Eastern region with 7 weekly flights from New Delhi

 

New Delhi, March 3, 2015: Vistara today announced its foray into North East India, with the addition of Guwahati and Bagdogra to its network. From April 2, 2015, Vistara will operate daily on the Delhi-Guwahati-Bagdogra-Delhi routing with flights open for booking from today. This announcement has come in quick succession to the two recent route launches to Goa and Hyderabad, indicating the focused expansion of the airline. Guwahati, the gateway to the northeast, is the largest and most cosmopolitan city in Assam and serves as the starting point for most northeastern itineraries. After a brief stop-over at Guwahati, the flight will proceed to Bagdogra, the quaint town in Darjeeling which is a popular tourist destination in India.

Speaking on this occasion, Mr Phee Teik Yeoh, CEO, Vistara said: “We’ve had lots of customers asking us to fly to the Eastern India over the past month, so we’re delighted to launch this new route in response to the customer demand. The addition of this route reaffirms our commitment to promote regional connectivity in India, and contribute to the Government’s efforts to boost trade and opening up development avenues for people in these regions. We are very happy to expand our operations to both Guhawati and Bagdogra and we feel that improved travel prospects will provide these cities with the rightful visibility they deserve.”

Vistara now flies from Delhi to six destinations- Mumbai, Ahmedabad, Goa, Hyderabad, Guhawati and Bagdogra, and also between Mumbai and Ahmedabad. With five aircraft in operations, Vistara’s fleet will grow to six aircraft by April 2015. We will soon announce the addition of more destinations and some exciting enhancements to our product and services offerings.

Flight schedule as on 3rd March, 2015

RouteWeekly
Frequency
Flight No.DepartureArrivalDays of Ops
Delhi to Guwahati7UK717112251440Daily
Guwahati to Bagdogra7UK717115201620Daily
Bagdogra to Delhi7UK717116551910Daily
Delhi to Hyderabad14UK82906400850Daily x67
UK8190845105567
UK87917151920Daily
Hyderabad to Delhi14UK83009301140Daily x67
UK8241135134567
UK87020002215Daily
Delhi to Goa7UK84711201350Daily
Goa to Delhi7UK86214301710Daily
Delhi to Mumbai34UK92906100820Daily x7
UK94307250940Daily
UK95912301445Daily
UK97918152025Daily
UK98120102215Daily
Mumbai to Delhi34UK93007200940Daily x7
UK95409201130Daily
UK94414201630Daily
UK98019302140Daily
UK98821102325Daily
Delhi to Ahmedabad13UK97010251155Daily x7
UK95315201645Daily
Ahmedabad to Delhi13UK95612351405Daily x7
UK96817101840Daily
Mumbai to Ahmedabad13UK93910201130Daily x7
UK96815251630Daily
Ahmedabad to Mumbai13UK94012101325Daily x7
UK95317251830Daily

1With effect from April 2, 2015

Notes to editor:
Vistara has introduced many unique product and service offerings which include-

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara
  • Provides an interesting and healthy culinary experience that offers a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends

The hassle-free check-in and boarding process with intuitively thoughtful on-board service, comfortable and spacious seating coupled with carefully selected meals ensure to deliver a seamless travel experience to Vistara customers.

Vistara launches flights to Hyderabad 1st March 2015

Introduces double daily flights between New Delhi and Hyderabad


New Delhi/ Hyderabad, March 1, 2015: At 9.30 am today, Vistara took its first flight from Hyderabad to New Delhi. Having started its operations on Jan 9th, 2015 with 68 frequencies weekly, Vistara has scaled up and now operates 164 frequencies a week. With Goa as its recent addition on 20th Feb, Vistara is now introducing double daily return flights between Delhi and Hyderabad in response to the customer demand who want to experience the brand promise Vistara delivers. Hyderabad has great sheen as a destination which offers corporate and leisure travellers a multitude of choices, making it the natural addition to Vistara’s route network.

Mr Phee Teik Yeoh, CEO, Vistara said: “We are very pleased to extend our services on the Delhi-Hyderabad route which is immensely promising in terms of the passenger traffic it caters to. Hyderabad is also a favourable destination for its low and pro- business ATF sales tax which was one of the key considerations for us to add this into our network. We would like to thank GMR for their support and also commend their exemplary work due to which the Hyderabad airport has been ranked as one of the top three airports in the world for the sixth consecutive year. Hyderabad, being one of the most preferred business destinations in India, is a natural fit in our endeavour to contribute to the growing corporate travel in India. We believe that our customers will enjoy our enhanced connectivity and the world class travel experience we seek to provide to them.”

Speaking on the occasion, Mr. SGK Kishore, CEO-GMR Hyderabad International Airport Ltd (GHIAL) said “on behalf of GHIAL, I welcome Vistara to Rajiv Gandhi International Airport, Hyderabad. I am extremely happy about the new air service to Delhi and I am sure that this new full-service airline will give additional options to business and leisure travelers between Hyderabad and Delhi. RGIA offers unmatched competitive advantages to airlines in terms of efficient and quick turnarounds and world-class airside infrastructure. Further, underscoring RGIA’s proven track record of high service standards and passenger facilities, Vistara has chosen RGI Airport, Hyderabad as one of their preferred destinations. The airport’s high service quality levels are also evident from the fact that RGIA has been voted amongst the Top 3 airports in the world (5 to 15 Million Passenger Per Annum category) for six consecutive years by Airport Council International for Airport Service Quality. I congratulate Vistara on the launch of their maiden service to RGIA. We are committed to work closely with our new partner, Vistara to ensure that we provide the best possible experience to our passengers and add many new services in the near future”.

Vistara has increased its flying capacity and today offers multiple choices of departure and arrival timing to its customers in a timespan of more than just a month. With five aircrafts currently and Delhi as its operational hub, Vistara will have a fleet size of six by April and will soon announce the addition of more destinations.

Flight schedule as on February 1st March, 2015

RouteWeekly FrequencyFlight No.DepartureArrivalDays of Ops
Delhi to Hyderabad14UK82906400850Daily x67
UK8190845105567
UK87917151920Daily
Hyderabad to Delhi14UK83009301140Daily x67
UK8241135134567
UK87020002215Daily
Delhi to Goa7UK84711201350Daily
Goa to Delhi7UK86214301710Daily
Delhi to Mumbai34UK92906100820Daily x7
UK94307250940Daily
UK95912301445Daily
UK97918152025Daily
UK98120102215Daily
Mumbai to Delhi34UK93007200940Daily x7
UK95409201130Daily
UK94414201630Daily
UK98019302140Daily
UK98821102325Daily
Delhi to Ahmedabad13UK97010251155Daily x7
UK95315201645Daily
Ahmedabad to Delhi13UK95612351405Daily x7
UK96817101840Daily
Mumbai to Ahmedabad13UK93910201130Daily x7
UK96815251630Daily
Ahmedabad to Mumbai13UK94012101325Daily x7
UK95317251830Daily

 

Notes to editor:
The Hyderabad airport has been ranked in the Airport Service Quality (ASQ) Awards announced by the Airports Council International (ACI), the global body of airports, for 2014.

Vistara has introduced many unique product and service offerings which include-

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara
  • Provides an interesting and healthy culinary experience that offers a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends

The hassle-free check-in and boarding process with intuitively thoughtful on-board service, comfortable and spacious seating coupled with carefully selected meals ensure to deliver a seamless travel experience to Vistara customers.

About GHIAL:
GMR Hyderabad International Airport Limited (GHIAL) is a joint venture company promoted by the GMR Group (63%) in partnership with Government of India (13%), Government of Telangana (13%) and Malaysia Airports Holdings Berhad (11%). The Company was incorporated to design, finance, build, operate and maintain a world class Greenfield airport at Shamshabad, Hyderabad. Hyderabad airport was commissioned in a record time of 31 months in March 2008, with an initial capacity of 12 million passengers per annum (MPPA) and 150,000 tons of cargo handling capacity per annum. The Project has the flexibility to increase capacity to accommodate over 40 MPPA and shall be developed in a phased manner.

Vistara’s fleet grows to five 10th February 2015

  • Takes delivery of its fifth Airbus A320 aircraft
  • Now flies to Mumbai, Ahmedabad, Goa and Hyderabad

New Delhi, February 6, 2015: Vistara today took delivery of its fifth Airbus A320 aircraft. With the addition of this aircraft in its fleet, Vistara is poised to further expand operations to new destinations and extend its world class and seamless travel experience to a wider customer base. The expansion is in sync with Vistara’s organic growth in route network and in response to the growing demand on its existing routes - Delhi, Mumbai and Ahmedabad. In order to cater to the corporate travellers, Vistara is expanding the fleet to mount more services on these routes besides introducing two new destinations. Vistara now offers 5 daily services between Delhi and Mumbai with a choice of two early morning departures from Delhi and Mumbai, in response to corporate feedback and demand.

The aircraft’s arrival at Indira Gandhi International Airport, Delhi, today marks a significant milestone as it enables a focused route expansion strategy for Vistara. Having completed its initial acquisition plan the airline has increased frequencies offering multiple choices of departure and arrival timing to suit its customers. Starting its operations initially with 68 frequencies weekly in January 2015, Vistara is steadily scaling up and will soon operate 164 frequencies a week by March 01, 2015.

Mr. Phee Teik Yeoh, CEO, Vistara said:The early completion of our initial targeted fleet size in the first quarter has further bolstered our business plan and route expansion strategy. Having recently added Goa and Hyderabad to our network and increased frequencies from Delhi to Mumbai and Ahmedabad & from Ahmedabad to Mumbai, we are excited about our next phase of operations and would endeavour to offer our customers more opportunities to experience the unique value proposition of Vistara across new routes and more accessible network.

Vistara A320 aircraft have a capacity of 148 seats and are configured with 16 Business Class seats, 36 Premium Economy seats and 96 Economy seats, which is 20 percent less compared to many of the single aisle aircraft operators in order to provide greater comfort and personal space to its customers. With five aircraft in its fleet and Delhi as its operational hub, Vistara will soon announce the addition of more destinations.

Notes to editor:
Vistara has introduced many unique product and service offerings which include-

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara
  • Provides an interesting and healthy culinary experience that offers a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends

The hassle-free check-in and boarding process with intuitively thoughtful on-board service, comfortable and spacious seating coupled with carefully selected meals ensure to deliver a seamless travel experience to Vistara customers.

Annexure:

Flight schedule as of January 23, 2015

1With effect from 16th February 2015
2With effect from 20th February 2015

3With effect from 1st March 2015

SIA and Vistara Launch Frequent Flyer Programme Partnership 29th January 2015

Singapore Airlines and India’s newest airline Vistara today announced a partnership between the KrisFlyer and Club Vistara frequent flyer programmes, providing members more opportunities for accrual and redemption rewards.

The partnership enables KrisFlyer members to earn KrisFlyer miles when travelling on Vistara flights, and redeem Vistara flight tickets with their miles. Similarly, Club Vistara members can earn and redeem points when travelling on Singapore Airlines and SilkAir flights.

The accrual of miles and points for both frequent flyer programmes will commence in March 2015, and redemption in May 2015.

The tie-up is Vistara’s first with another airline, and follows the recent launch of an interline partnership with Singapore Airlines. Vistara, which is a joint venture between Tata Sons and Singapore Airlines, launched domestic services from its Delhi base on 9 January.

We are delighted to strengthen our cooperation with our airline partner Vistara, and to provide KrisFlyer and Club Vistara members with more ways to earn and redeem when they fly with us. It has been an exciting start to the new year for KrisFlyer, as we continue to expand our choice of airline and non-airline rewards for our members” said Singapore Airlines’ Senior Vice President Marketing Planning, Ms Lee Wen Fen.

We are pleased to enter into this strategic partnership with Singapore Airlines’ KrisFlyer programme, which widens the choices and benefits for Club Vistara members. We are confident that through Singapore Airlines and their sister airline SilkAir’s well-connected network from India, we will be able to broaden our reach and strengthen the value proposition for Club Vistara members” Vistara’s Chief Executive Officer Phee Teik Yeoh added.

For more information, please contact:
 
Singapore Airlines Public Affairs Department
Tel: (65)6541-5880(office hours)
Tel: (65)9753-2126(after office hours)
E-mail: Public_affairs@singaporeair.com.sg
Website: singapore.com
 

About Singapore Airlines
Singapore Airlines is committed to operating a modern aircraft fleet, offering world-class cabin products and top quality service provided by the iconic and elegant Singapore Girl. With Singapore as its main hub, the Airline operates services to 61 destinations in 33 countries. Singapore Airlines has more than 100 modern aircraft in its fleet, and created aviation history in October 2007 by becoming the world’s first airline to fly the largest commercial plane in the world, the Airbus A380. In July 2013, Singapore Airlines launched its next-generation cabin products in all three classes as well as the world’s most advanced in-flight entertainment system.

About KrisFlyer
KrisFlyer is Singapore Airlines’ frequent flyer programme. KrisFlyer members can earn miles when they travel on Singapore Airlines, SilkAir, partner airlines on Star Alliance, as well as other airline partners including Virgin Australia, Virgin Atlantic and Virgin America. KrisFlyer also collaborates extensively with over 170 non-airline partners worldwide ranging from banks to hotels, travel services and retail, so members can continue to earn miles for rewards even when they are not flying.

KrisFlyer members can redeem their miles for award flights on over 30 world-class airlines to more than 1,000 destinations in 170 countries. KrisFlyer miles can also be redeemed for upgrades to Singapore Airlines Suites, First Class or Business Class on Singapore Airlines, and to Business Class on Singapore Airlines’ regional carrier, SilkAir. KrisFlyer members also have the option to mix their miles and cash when paying for their tickets, as well as to purchase preferred seats with more leg room in Economy Class, on Singapore Airlines flights, when booking on singaporeair.com.

KrisFlyer continually enhances the programme to bring more value and benefits to its members. With the recent introduction of “KrisFlyer Spree”, Singapore Airlines’ new online shopping mall, members can earn KrisFlyer miles when they shop at more than 2,000 global and local brands and merchants such as Adidas, Apple, Asos, Bloomingdales, eBay, Gap and Marks & Spencer. For more information, please visit www.krisflyer.com.

About Vistara (TATA SIA Airlines Limited)
TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalised flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com

About Club Vistara
Club Vistara is the first frequent flyer programme in India to offer value-based earning for its members, where points are earned based on actual spend on the ticket fare rather than the miles travelled. Customers upgraded to Club Vistara Silver and Gold can also earn bonus points. As another first in India, Vistara has done away with a physical membership card. For more information on Club Vistara, visit www.airvistara.com.

Vistara expands its network to Goa & Hyderabad 23rd January 2015

  • Daily direct flights from Delhi to Goa & double daily flights from Delhi to Hyderabad will commence from Feb 20 and Mar 1, 2015 respectively
  • Flying capacity increased by 1.5 times
  • Increased frequencies from Delhi to Mumbai and Ahmedabad & from Ahmedabad to Mumbai
 

New Delhi, January 23, 2015: Vistara today announced the addition of two new routes, Goa and Hyderabad from February 20 and March 1, 2015 respectively. Starting its operations initially with 68 frequencies weekly, Vistara is scaling up and will operate 164 frequencies a week by March, 2015. The historical city of Hyderabad is fast emerging as a corporate hub whereas Goa enjoys the reputation of being one of most coveted holiday destinations in India, making them natural additions to Vistara’s route network. Tourism in both cities is thriving and Vistara believes that it can drive demand even higher with the unique product proposition it offers. These route launches further cement Vistara’s position as India’s fast growing full service carrier.

Mr Phee Teik Yeoh, CEO, Vistara said: “Vistara has received an overwhelming response since its launch and we are delighted to announce the expansion of our network with flights from Delhi to Hyderabad and Delhi to Goa. Both these cities offer huge potential in terms of passenger traffic. With the introduction of our new flights, we are in a strong position to enhance domestic air connectivity and provide the seamless and personalized Vistara experience to more customers in India. We are confident that travellers on these two routes will appreciate the unique value proposition we offer at a competitive price.

Vistara started its operations in India earlier this month on January 9, and increased its flying capacity by 1.5 times offering multiple choices of departure and arrival timing to its customers in a timespan of less than a month. With three aircrafts currently and Delhi as its operational hub, Vistara will have a fleet size of five by March and will soon announce the addition of more destinations.

Flight schedule as of January 23, 2015

1With effect from 16th February 2015
2With effect from 20th February 2015
3With effect from 1st March 2015

Notes to editor:
Vistara has introduced many unique product and service offerings which include:

  • First airline to introduce Premium Economy in India’s domestic skies at a competitive price
  • First to offer a seamless boarding experience through designated queues and various check in options including auto check-in
  • First to introduce a value based points accrual in Frequent Flyer Program, Club Vistara
  • Provides an interesting and healthy culinary experience that offers a wide range of cuisines, which not only showcase the diversity of regional dishes, but also incorporates global culinary trends
 

The hassle-free check-in and boarding process with intuitively thoughtful on-board service, comfortable and spacious seating coupled with carefully selected meals ensure to deliver a seamless travel experience to Vistara customers.

Vistara’s inaugural flight lands in Mumbai 9th January 2015

  • Inaugural flight from Delhi lands in Mumbai’s T2 to a traditional water canon salute
     
  • Mr. Cyrus P Mistry welcomes the inaugural flight
     

Mumbai, January 9, 2015: Vistara’s inaugural flight which took off from Delhi at 12.30 pm this afternoon, landed at Mumbai’s Chhatrapati Shivaji International Airport Terminal 2 at 2.45 pm. The Vistara aircraft, branded in royal aubergine and gold, was accorded the traditional water cannon salute as it landed. All dignitaries onboard the first flight – Mr. Goh Choon Phong, CEO, Singapore Airlines, Mr. Prasad Menon, Chairman Vistara, Dr. Mukund Rajan, Mr. Mak Swee Wah, Members of the Board of Directors, Mr. Phee Teik Yeoh, CEO Vistara, Mr. G. M. Rao, Chairman, GMR Group, Mr. Robert Martin, CEO, BoC Aviation, Dr Srinivasan Dwarakanath, CEO Airbus India, Mr. N. S. Rajan, Mr. Madhu Kannan, Tata Sons GEC Members and the group of children from Salaam Baalak Trust (SBT) were received by Mr. Cyrus P Mistry, Chairman Tata Sons, Dr. G. V. K. Reddy, Founder Chairman & Managing Director, GVK, Mr. Sanjay Reddy, MD, GVK MIAL, and Mr. Rajeev Jain, CEO, GVK MIAL in Mumbai. The guests were accorded a traditional Indian welcome and directed towards the Baggage Claim area. Everyone on board the inaugural flight received a certificate and special Vistara hamper to commemorate the airline’s first flight.

Expressing his delight on the occasion, Mr. Cyrus P. Mistry, Chairman, Tata Sons said, “Witnessing the launch of Vistara, whose roots are entwined with the history of Tatas, is indeed a proud moment. As an offering of Tata and SIA, I am confident that Vistara will focus on delivering service excellence to its customers and set new industry standards. The Indian aviation sector is on the cusp of transformation and I hope the airline scales greater heights in times to come."

Dr. G. V. Krishna Reddy, Founder Chairman and Managing Director, GVK, said, “We are very happy to welcome Vistara, which will operate out of GVK CSIA’s T2, and are very confident of delivering a seamless travel experience for their  travelers, in line with the brand values of the new airline. I wish the Vistara team all the very best in their endeavours for providing new service standards in the airline industry in India.”

Mr. Stephen Lee, Chairman, Singapore Airlines Ltd, said, “With India’s aviation market growing so rapidly, there could be no better time for Vistara to commence operations. We see great potential in the country and are confident that Vistara will take forward everything that SIA and Tatas stand for, in terms of providing the best-quality products and services to customers.“

Mr. Prasad Menon, Chairman, TATA SIA Airlines Limited, said, “It’s an overwhelming feeling to be a part of this journey. I was on board the inaugural flight and got an opportunity to observe our customers and engage with them. As we touched down at the terminal in Mumbai multiple thoughts raced through my mind and many emotions tugged at my heart. It is an experience that can’t be expressed in words.”

Mr Phee Teik Yeoh, CEO, Vistara said, “To start a new airline is an opportunity of a lifetime and I consider myself honoured to have been part of this rare yet hugely momentous occasion. To see customers alighting fresh and happy after their flight is immensely satisfying. I can confidently say that this is just the beginning and our journey will get more exciting and more inspiring going forward. The wonderful reception we received in the presence of Mr. Mistry has ensured that this day will go down as a red-letter day in the history of Vistara.”

 

Vistara takes to the skies 9th January 2015

  • Dr Mahesh Sharma, Hon’ble Minister of State for Culture, Tourism and Civil Aviation inaugurated the first flight
  • Children from Salaam Baalak Trust flew the new feeling on the inaugural Delhi-Mumbai flight


New Delhi, January 9, 2015: At 12.30 pm today, Vistara’s inaugural flight, to Mumbai, took off from Terminal 3 of Delhi’s Indira Gandhi International Airport, in the presence of Dr. Mahesh Sharma, Hon’ble Minister of State for Culture, Tourism and Civil Aviation who cut the ribbon in the presence of the senior dignitaries at the event.

A host of senior executives from the parent companies – Tata Group and SIA – were onboard the first flight. Amidst palpable excitement Mr Prasad Menon, Chairman, Vistara lit the ceremonial lamp at the check-in counter along with Dr Mukund Rajan, Mr Mak Swee Wah, Members of the Board of Directors, Mr Phee Teik Yeoh, CEO Vistara, Mr Madhu Kannan, Mr NS Rajan, Tata Sons GEC Members, Mr TK Lim, Singapore HC to India and Mr I Prabhakara Rao, CEO, Delhi International Airport (P) Ltd and was handed over the first boarding pass. The Hon’ble Minister Dr Sharma, then cut the ribbon at the boarding gate to inaugurate the first flight and wished good luck to the Vistara team.

A group of very excited children from the Salaam Baalak Trust aged between 7-12 years, were boarded first to enjoy their first flying experience ever. They were followed by the rest of the passengers and the dignitaries. The fully loaded Airbus A320-200 branded in royal aubergine and gold then took off for Mumbai's GVK Chhatrapati Shivaji International Airport, Terminal 2.

While congratulating the entire team at Vistara and the executives from Tata and SIA, Dr Mahesh Sharma, Hon’ble Minister of State for Culture, Tourism and Civil Aviation said: “Though India is projected to be the third largest aviation market globally by 2020, and the sector opening up to allow 49 % FDI will attract many new players, the focus will be on safety and quality, which is more important. Also it is the prime ministers vision to develop India as a leading tourism hub and connectivity is imperative to achieve this. So we welcome Vistara”.

Conveying his best wishes on the occasion of the first Vistara flight, Mr Ratan N Tata, Chairman Emeritus, Tata Sons, said, “It has been a long-cherished dream for the Tata group to establish a world-class full service airline in India, in partnership with Singapore Airlines, and today that dream has come to life. I would like to dedicate this day to Mr JRD Tata, the man who started it all, and established India's first international airline. His futuristic vision continues to inspire us and we salute his spirit and dream. I would like to extend my best wishes to the Vistara team as they embark upon a remarkable journey today.”

Mr GM Rao, Chairman, GMR group, said, “Vistara is the latest entrant into our family of partner airlines and we extend our heartiest congratulations and best wishes to the team for everlasting success. Vistara is a promising brand with a strong lineage and I am confident that they will deliver an unmatched flying experience to travelers. My team and I join in celebrating this momentous occasion together with the Tata group, Singapore Airlines and Vistara.”

Mr Goh Choon Phong, CEO, Singapore Airlines said, “India’s aviation market has been expanding rapidly and we have been eager to directly participate in and contribute towards this growth story for many years. We are confident that Vistara will help to stimulate market demand and provide economic benefits to India, and are committed to supporting Vistara to deliver on its brand promise to Indian travellers.”

Mr Prasad Menon, Chairman, TATA SIA Airlines Limited, said, “Today marks the start of the new exciting chapter in Tata Group’s history as we take to the skies again. I feel honoured to be part of this journey of Vistara, which has its core philosophy steeped in the same tradition as the Tata group. For long now, we have held on to this particular dream and today I can proudly say that our persistence has been well worth it and has paid off. Vistara’s first flight today is a commencement of a unique flying experience.”

Mr Phee Teik Yeoh, CEO, Vistara said, “To see Vistara take flight in record time is a matter of great pride to me and my entire team that has been working tirelessly for the past many months. The flight today has re-energized the team which is now focused on ensuring that we live up to our brand promise of a seamless and personalized Vistara experience. Today I would like to invite India to ‘Fly the New Feeling’ with Vistara.”

Fly the new feeling with Vistara 22nd December 2014

  • Unveils product, brand music, in-flight meal service, Frequent Flyer Program- Club Vistara
  • Announced strategic partnerships with Taj Group and SIA

 

New Delhi, December 22, 2014 – Aiming to transform the air travel experience in India, Vistara unveiled its unique product and service elements that will fulfill its core brand promise. The full service carrier will take off on January 9, 2015 with Delhi-Mumbai, Delhi-Ahmedabad and Ahmedabad-Mumbai as its initial routes. The attention to detail in fulfilling its commitments, made when the brand was unveiled, is clear. The hassle-free check-in and boarding process, with intuitively thoughtful on-board experience, comfortable and spacious seating coupled with carefully selected meals will deliver a seamless service experience to Vistara customers.

Business Class
42”seat pitch
7” seat recline
Extendable leg rest
Height adjustable headrest
Personal storage space
Plated meals
Premium Economy
33-36”seat pitch
4.5” seat recline
Leather upholstery
Winged headrests
Individual coat hooks
Tray service
Economy
30” seat pitch
3.5” seat recline
Leather upholstery
Winged headrests
Specially designed & branded meal boxes

Vistara also unveiled its tagline ‘Fly the new Feeling’, encouraging its potential customers to explore the product and feel the difference. The aural identity (brand music) of Vistara, embodies the spirit of the “carefree” world citizen connected with the emotion of the “caring” Indian soul created by a leading sonic branding agency - Brandmusiq, was also launched at the event.

Interacting with the media at the event, Mr Phee Teik Yeoh, Chief Executive Officer, Vistara, said, “Today we unveiled our long-awaited product and service elements that are a manifestation of our brand promise of delivering a seamless and personalized travel experience. My entire team and I are ready and committed to putting the joy back into flying, by being intuitively thoughtful and responsive to our customers’ needs at every stage of their travel experience. We thank everyone – our partners and well-wishers for supporting us in our journey so far. Let’s begin the New Year with a new airline and a new flying experience. We look forward to seeing you onboard soon.

Mr Giam Ming Toh, Chief Commercial Officer, Vistara, said, “We have all been waiting a long time for this. Today we share with you details about our carefully conceived product and services, specially designed to ensure a joyful and seamless travel experience. Within three weeks, our first flight will take off and we hope to give our customers a memorable experience through the blending of our innovative spirit with traditional Indian hospitality

Leveraging on relationships with like-minded service organisations, Vistara is working on interline sales agreements and other partnerships with a few major international airlines including Singapore Airlines and SilkAir. These partnerships, more details of which will be shared later, will give customers of our partner airlines easier access to sectors serviced by Vistara. Further development of these partnerships will bring additional benefits to Club Vistara members and strengthen our value proposition.

Vistara also announced a strategic partnership with the Taj Group, India’s largest hospitality company. With a common objective to enhance the travel experience for our mutual customers, the partnership will eventually include tie-ups which will benefit members of the Taj Inner Circle (TIC) and Club Vistara loyalty programs.

Enclosed: Annexure and Note to the Editor

Annexure

Seamless Check-in experience
To ensure a hassle-free and seamless check-in experience for customers, Vistara’s innovative customer interface will offer four different ways to check-in, including an auto check-in facility, a first in domestic travel in India. Besides web check-in and check-in via the mobile app, Vistara will also provide personalized service and dedicated counters, as well as designated queues, for passengers to check in at the airport. Further enhancing the seamless experience, travellers with hand baggage can proceed for security once they check in at the mobile tablet service offered by Vistara customer service representatives.

Personalized comfort in the skies
Vistara’s 148-seater A320-200 will offer three cabin classes – Business (16 seats), Premium Economy (36 seats), and Economy (96 seats). The Vistara Business Class seats with 42” pitch, the largest by any domestic airline in India, offers exceptional leg room coupled with extendable leg and foot rests. Height adjustable headrests along with personal storage space ensures enhanced comfort. This coupled with exquisite and varied dining presented with linen and bone china service, add up to the finest flying experience awaiting the traveller on Vistara.

Vistara is the first full service carrier in India to introduce the ‘Premium Economy’ class. Customers here will enjoy extra space and ample legroom along with longer armrests, winged leather headrests and individual coat hooks. The dining experience in Premium Economy will be well plated with wholesome meal service.

Economy passengers will experience the comfortable leather seats with winged headrests and longer armrests accompanied with ample legroom. Travelers in Economy will enjoy interesting variety in meals, packed in smart boxes.

The interiors have been designed keeping in mind the customers’ comfort and the onboard service is replete with the thoughtful nuances and an attentive dedicated crew. The color palate is rich and distinct with royal aubergine and classy grey, creating a relaxing and soothing ambience.

Meals and Dining
The chefs who worked on the Vistara menu have curated a special dining experience using fresh and locally sourced ingredients to prepare healthy meals to ensure that passengers arrive at their destination feeling light and fresh. An eclectic mix of international and modern Indian dishes which incorporate non-traditional ingredients for unique yet familiar flavours will be on offer. The menus will change every week and will only reappear every 4 weeks to continuously offer new dining experiences for frequent travellers.

A choice of two non-vegetarian and one vegetarian meal will be offered in business and premium economy, while in economy there will be a choice of one each. Additionally, there are 17 special meals for customers who require these for either dietary, religious, or medical reasons. Customers with special dietary requirements will need to book the same while booking their tickets or at least 24 hours in advance through our Customer Service Center.

Feel exclusive with Club Vistara
Airline’s frequent flyer program, Club Vistara, is an innovative loyalty program specially designed to benefit the customers. Its value-based accrual scheme, will enable customers to earn points basis the money spent by them. Keeping up with the times, Vistara has done away with the physical cards. Customers can start enroling for the program through Vistara website and download their Club Vistara loyalty card. Additional bonus points can also be accrued as customers get upgraded to become Silver and Gold Members. Another unique feature of this program is Family Pooling which allows up to six members of a family to pool their points which can be redeemed by any one of them. Vistara will also be partnering with a few brands from the airline and non-airline space to extend benefits/redemption of points to their members thereby enhancing engagement with them.
Mobile App Accessibility, coming shortly, will offer on-the-go account access.

Soulscape
BrandMusiq, a leading sonic branding agency, has created Vistara’s aural identity with its brand positioning at the core. The mogoscape (soundscape for a brand) will express the spirit of the “carefree” world citizen with the emotion of the “caring” Indian soul. Western musical influences such as the piano, guitar, and drums form the foundation to convey the spirit of a “carefree world citizen, while Indian overtones of the sitar, flute, voice, and tabla are used to reflect the intuitively thoughtful and caring Indian soul.

 
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Vistara opens bookings; to fly on January 9, 2015 18th December 2014

  • Launch of sales; activates distribution channels including the Vistara website
  • Offer tickets to Mumbai and Ahmedabad initially, will expand network soon

New Delhi, December 18, 2014 – With its distribution channel and booking website going live today, Vistara, the much-awaited JV between Tata and SIA is ready to take to the skies. The full service carrier announced that its first flight would take-off on January 9, 2015. With Delhi as its hub, Vistara will initially offer flights to Mumbai and Ahmedabad.

Delivering on its brand promise of “a world class flying experience” Vistara is the first full service carrier in India to introduce the ‘Premium Economy’ class. Vistara’s 148-seater A320-200 will offer three separate cabins, with 16 seats in Business, 36 in Premium Economy and 96 in Economy Class. Seats for all three classes are on sales and there will not be a separate fuel surcharge. Vistara is also the first airline in India to offer a value based frequent flyer program called Club Vistara, wherein loyalty points are accrued based on actual spend on the ticket fare rather than miles travelled. Keeping up with the times, airline has done away with the physical loyalty card. Customers can start enroling for the program through Vistara website and download their Club Vistara loyalty card.

Vistara’s robust distribution channels offer customers an array of options to book their travel. Bookings can be made through direct channels like the company website (www.airvistara.com) and the  24/7 Customer Service Centre (1860 108 9999) or the major Global Distribution Systems (GDS) used by Online Travel Agencies (OTAs) and other traditional travel agents. Vistara’s GDS partners include Abacus, Amadeus and Travelport, which will enable customers to book via all major travel portals.

Mr. Phee Teik Yeoh, Chief Executive Officer, Vistara, said, “I am very excited as this day is the culmination of many months of hard work. The activation of distribution channels is our first interface with our customer and with this, we embark on a journey to fulfill our brand promise of seamless travel experience. I would like to especially thank our partners for helping us put our best foot forward and most importantly the members of Vistara team for their diligence and resolve all this while.

Vistara’s technology partners – Tata Consultancy Services (TCS), Wipro and Amadeus – will be responsible for its customer support system and IT services. The technology partners are poised to help Vistara fulfill its brand promise of personalization of service and providing a seamless experience to customers. Wipro will manage the Vistara Customer Service Centre, which will handle all customers’ enquiries on reservations, ticketing and Club Vistara FFP. As Vistara’s strategic partner, TCS will be engaged in its various IT initiatives ranging from application service transformation to consulting and business-impacting technology initiatives. Amadeus Altéa Suite will power Vistara’s travel reservations, inventory management, airport departure control systems, as well as revenue accounting and revenue management.

Note to the Editors:

About the Vistara Brand and Logo
The brand name of the airline, Vistara is derived from the Sanskrit word, ‘Vistaar’, which means ‘limitless expanse’, and draws inspiration from the brand’s domain – the ‘limitless’ sky. The logo is derived from a ‘yantra’, a perfect mathematical form that reflects the unbounded universe. Its fluid interconnecting lines reflect the seamless experience the airline wants to offer its customers. The eight-pointed star at the centre of the logo reflects the high standards Vistara is committed to and the excellence that will be a hallmark of the airline.

 
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Vistara gets ‘AOP’; all set for the take off 15th December 2014

Start of sales and date of the first flight to be announced shortly

New Delhi, December 15th, 2014 – Vistara today received the Air Operator Permit (AOP) from the regulatory authority, Directorate General of Civil Aviation (DGCA), allowing the airline to begin commercial operations in the country. The AOP is a significant milestone as it is the final step in a highly technical and complex compliance process. Headquartered in New Delhi, Vistara will begin operations with its fleet of brand new Airbus A 320-200’s and will soon make an announcement on the start of sales, routes and schedules.

Over the last few months the Vistara team has been focused on complying with regulatory requirements for all procedural checks and finally the proving flights to qualify for the AOP.

Commenting on the occasion, Mr. Prasad Menon, Chairman, Vistara, said, “Receiving the AOP is a key milestone for Vistara. It is a reflection of the dedication and determination of our entire team and we are all looking forward to the first flight with excitement. We are aware of the expectations we have to live up to and look forward to shaping a success story in Indian Aviation with the realization of this dream.”

Mr. Phee Teik Yeoh, CEO, Vistara, said, “I am delighted that we have successfully cleared the final requirement and secured the AOP. We are thankful to the Ministry of Civil Aviation for their support and guidance during the entire process. All our energies now are going to be concentrated towards fulfilling the Vistara brand promise. Our focus on customer service excellence coupled with unique product offerings will ensure seamless travel experience to our customers.”

Note to the Editors:

About the Vistara Brand and Logo
The brand name of the airline, Vistara is derived from the Sanskrit word, ‘Vistaar’, which means ‘limitless expanse’, and draws inspiration from the brand’s domain – the ‘limitless’ sky. The logo is derived from a ‘yantra’, a perfect mathematical form that reflects the unbounded universe. Its fluid interconnecting lines reflect the seamless experience the airline wants to offer its customers. The eight-pointed star at the centre of the logo reflects the high standards Vistara is committed to and the excellence that will be a hallmark of the airline.

Find Vistara on Social media:
 

Vistara announces strategic partners for ‘brand building’ 3rd November 2014

  • Vistara selects Ogilvy & Mather for creative and advertising, IPAN Hill + Knowlton Strategies for public relations advisory, Abraham & Thakore for uniform design, Maxus as media partner and Maxposure for in-flight magazine


New Delhi, November 03, 2014 – Vistara announced the names of its strategic partners who have been contributing in brand building and image management of the new airline. The partners have been handpicked owing to their keen understanding and strong repute of building brands on a local and global scale. Vistara has these partners onboard and involved in the journey of the brand for some time now. They will continue to extend all support required for Vistara’s 360 degree branding and customer engagement program.

Vistara’s name, brand strategy and identity, has been developed by India’s premier brand consulting and design company Brand Union Ray+Keshavan. The core values, which form the framework of brand Vistara, include excellence that surpasses customer expectations, thoughtfulness that demonstrates empathy and understanding, trust that upholds integrity, fairness and transparency, innovation to deliver operational excellence and cost leadership, and teamwork by building collaboration and diversity.

Ogilvy & Mather Advertising, reputed for its understanding of local and global cultures and customer mindsets, has been mandated with the task of building strategy and executing integrated communication solutions including digital and social media, towards building a strong Vistara brand. IPAN Hill+Knowlton Strategies, a leading public affairs and public relations firm, is the Public Relations advisor and communication partner.

An integral part of the airline and synonymous with what the brand stands for; the cabin crew uniforms have been designed by India’s eminent designer duo Abraham & Thakore. They drew inspiration from the heritage and legacy of both the Tata Group and SIA and have incorporated sophistication, elegance and practicality into the uniform design.

Global Communications Consultancy Maxus, the fastest growing global agency network of local media agencies along with Neo@Ogilvy, will provide insights into the media planning and buying processes, digital planning and execution.

MaXposure Media Group, one of the leading in-flight magazine publishers in India, will publish the in-flight magazine for Vistara. A travel and lifestyle magazine targeting fliers across diverse age groups, the Vistara magazine will cover travel, culture and heritage, fashion, sports, arts and crafts, festivals, health and events.

Talking about the partners on board, Mr. Phee Teik Yeoh, CEO, Vistara, said, “Our brand building partners play an immensely significant role in integrating our core values in their creative approach. I can proudly say that we have found the right partners who believe in our brand and its value proposition and will help us deliver seamless service experience to our customers. It was critical for us to choose the right teams – both in terms of sector expertise as well as creative foresight – for us to work collaboratively and deliver our brand promise"

Vistara unveils its first A320 aircraft with livery 15th October 2014

  • The A320, with a rendition of the eight-pointed star in aubergine and gold – the brand colours – on its tail and the brand name on its sides, landed at the Indira Gandhi International Airport to a water canon salute.


New Delhi, October 15, 2014 – Marking the 82nd anniversary of JRD Tata’s first commercial flight from Karachi to Mumbai, Vistara today welcomed its first A320 aircraft painted with the airline's livery. The aircraft landed at Delhi’s Indira Gandhi International Airport at 1630hrs and was welcomed with the traditional water cannon salute. This was followed by a reception at the airport lounge attended by officials from Delhi International Airport (P) Limited (DIAL) and Vistara.
The arrival of this aircraft is a significant milestone that takes Vistara closer to its operational launch. The logo in aubergine and gold reflects the core values and philosophy of brand Vistara i.e. excellence, innovation, thoughtfulness, teamwork and trust.

Commenting on the occasion, Mr. Prasad Menon, Chairman, Vistara, said, “It gives me great pride and joy to present to you our new aircraft on this special day. There could be no better way to celebrate the 82nd anniversary of a significant milestone in Indian aviation – the first commercial flight of Tata Airlines that was piloted by the legendary JRD Tata. I thank DIAL for this amazing reception. Each step in this journey brings us closer to the realization of Vistara, an airline that will redefine the air travel. We are also thankful to the DGCA for their cooperation and support.

Dr. Mukund Rajan, Director on Board, TSAL said, “Our partnership with GMR/DIAL stems from our common belief in the highest standards of service and will play a key role in shaping great customer experiences. Having chosen Delhi as our home hub, I am very pleased that Vistara has commenced a wonderful working relationship with GMR/DIAL, and I wish both the teams the very best as Vistara heads towards operational launch.

Mr. Phee Teik Yeoh, CEO, Vistara, said, “I cannot express in words the happiness I feel at having our first painted aircraft here. The fact that it coincides with the 82nd anniversary of JRD Tata’s first commercial flight in India makes it even more historic. The entire team at Vistara has been working really hard for the last many months and it is heartening to see a physical manifestation of the efforts. With this, we are a step closer to realizing our dream of getting the airline off the ground. I thank GMR and DIAL for organizing this heartwarming reception for us. Our partnership is crucial for the success of our vision – that of a seamless flying experience for customers.”  

Mr. Srinivas Bommidala, Chairman, GMR Airports, said, “We wholeheartedly welcome Vistara to IGI Airport and congratulate the team for the delivery of their first liveried aircraft. We thank the Vistara leadership for reposing their confidence in DIAL and GMR and look forward to a fruitful partnership with Vistara. The presence of Vistara will provide more full service carrier options to passengers and I am confident that Vistara will positively contribute to the growth of traffic at DIAL."

Mr I. Prabhakara Rao, CEO, GMR, said, “Vistara is the latest entrant into our family of partner airlines and we extend our heartiest congratulations to the team. We are honored that Vistara has chosen Delhi as their base and hub of operations; our state-of-the-art facilities are well equipped to handle their growth plans. We look forward to the operational launch and are sure that Vistara will deliver on its brand promise of giving passengers an unmatched flying experience.

Note to the Editors:

About the Vistara Brand and Logo
The brand name of the airline, Vistara is derived from the Sanskrit word, ‘Vistaar’, which means ‘limitless expanse’, and draws inspiration from the brand’s domain – the ‘limitless’ sky. The logo is derived from a ‘yantra’, a perfect mathematical form that reflects the unbounded universe. Its fluid interconnecting lines reflect the seamless experience the airline wants to offer its customers. The eight-pointed star at the centre of the logo reflects the high standards Vistara is committed to and the excellence that will be a hallmark of the airline.

 
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Vistara becomes the first airline in India to implement Amadeus' airline IT solutions
8th October 2014

Amadeus Altéa Suite to power Vistara’s travel reservations, inventory management, airport departure control systems, as well as revenue accounting and revenue management

The Amadeus Altéa Suite will help Vistara provide a seamless, personalised experience to customers

New Delhi, India, 08 October, 2014: Vistara today announces a partnership with Amadeus, a leading technology partner for the global travel industry, to implement the Amadeus Altéa Suite of technology solutions.

Reflecting Vistara’s belief that technology is pivotal to providing a seamless, personalised service, Amadeus technology will power Vistara’s travel reservations, inventory management, airport departure control systems, as well as revenue accounting and revenue management.

Vistara is the first airline in India to adopt the Amadeus Altéa Suite, which is already used by more than 120 airlines worldwide, including Singapore Airlines.

Mr. Phee Teik Yeoh, CEO, Vistara said, “Vistara is set to transform the Indian aviation landscape and we are extremely pleased to partner with Amadeus, a global leader in technology solutions for the travel industry. Our technology partnership with Amadeus will be a key differentiator offering advanced features and an integrated platform for our customers across multiple channels including mobile and web.”

Vistara has also committed to Amadeus’ e-commerce and loyalty solutions to drive online bookings and optimise their frequent flyer programme. These will also help Vistara derive maximum operational efficiencies, reduce unnecessary waiting times at airports and ensure a seamless experience for its customers.

Julia Sattel, SVP, Airline IT, Amadeus IT Group said: “I would like to warmly welcome Vistara into the growing Amadeus Altéa community. At Amadeus we are committed to connecting, serving and managing the needs of both our customers and the evolving 21st Century traveller. At the same time I would like to place on record how pleased we are to sign an agreement which marks the first airline in India to adopt our Altéa solution”.

Mr. Hazem Hussein, EVP, Airline Commercial, Amadeus Asia Pacific said, “There is a huge opportunity for full service carriers like Vistara to revolutionise Indian air travel with technology as the key differentiator. In today’s fiercely competitive aviation industry, technology can be the make or break difference for airlines. We are proud that Vistara has chosen Amadeus as its founding technology partner.”

Based on existing airline contracts, Amadeus estimates that by 2017 the number of Passengers Boarded (PBs) managed by Altéa will be around 1 billion.

Note to the editors:
 
About Amadeus
Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies). The Amadeus group employs around 10,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organizations globally. 
 
The group operates a transaction-based business model. For the year ended December 31, 2013, the company reported revenues of €3,103.7 million and EBITDA of €1,188.7 million. Amadeus is listed on the Spanish Stock Exchange under the symbol “AMS.MC” and is a component of the IBEX 35 index.
To find out more about Amadeus please visit www.amadeus.com.
 

Vistara takes delivery of its first Airbus A320 aircraft along with FHS Tailored Support Package (FHS-TSP) 25th September 2014

  • Environmentally friendly aircraft enhanced with Sharklets
  • First of its kind comprehensive maintenance support agreement ‘Tailored Support Package (TSP),’ signed with Airbus by any airline in India
  • First of 20 A320 Family aircraft leased from BOC Aviation
 
New Delhi, September 25, 2014 – Vistara today announced that it has taken delivery of its first Airbus A320-200 single aisle aircraft with Sharklets. With this acquisition, Vistara aims to offer its customers the best-in-class in-flight ambience, safety and cabin comfort while driving operational efficiencies. The brand new aircraft is the first of 20 A320 Family aircraft to be leased from BOC Aviation, Asia’s leading aircraft operating lessor.
 
The aircraft’s arrival at Indira Gandhi International Airport, Delhi today is a key milestone for Vistara as it moves toward operational launch in October 2014.
 
The A320 incorporates advanced technologies that include extensive use of weight-saving composites and a centralised fault display for easier troubleshooting and lower maintenance costs, along with Airbus’ fly-by-wire flight controls. The A320 aircraft with the new “Sharklets” large wingtip devices reduce fuel burn by 4% and increase payload-range performance of the A320 family by 100nm. This corresponds to an annual reduction in CO2 emissions of around 900 tonnes per aircraft.
 
Mr. Phee Teik Yeoh, CEO, Vistara said, “We are very excited to receive the delivery of our first aircraft. The selection of the modern Airbus A320 family aircraft is part of our strategy to offer the best service to our customers. The proven and reliable quality of Airbus meets our stringent standards for safety, cabin comfort, fuel efficiency and overall operational reliability. We are pleased to partner BOC Aviation, which has demonstrated professionalism and superior customer service in leasing our fleet and ensuring a timely launch. With such a fabulous start, we are certain that Vistara will herald a flying experience second to none in the Indian skies.”
 
Vistara has also signed a comprehensive maintenance agreement “Flight Hour Services Tailored Support Package” or “FHS-TSP” with Airbus, which is a first of its kind for any airline in India. The Airbus FHS-TSP will enable Vistara to benefit from the experience and expertise offered by Airbus in the areas of airframe maintenance, engineering, reliability and components supply chain management.
 
Mr. John Leahy, Chief Operating Officer - Customers, Airbus said, “I’m delighted that Vistara and BOC Aviation have chosen the A320 family. The Vistara brand shows huge promise coming from a strong lineage of Tata and Singapore Airlines. We take pride in our association with Vistara, which I believe will further enhance Airbus’ presence in the Indian market.”
 
Airbus has developed a new interior for the A320 that brings a fresh new look to the cabin, a significant increase in overhead stowage, a noticeable reduction in noise, and also introduces options for ambience lighting. The A320’s right-sized fuselage is seven inches wider than its competitors, enhancing comfort for passengers. 
 
Mr. Robert Martin, Managing Director and Chief Executive Officer, BOC Aviation said, “We have a long and successful relationship with Singapore Airlines dating back to our establishment in 1993, and we are happy to partner with Vistara, their joint venture with Tata Group in India. We wish the new airline well and look forward to their expansion in India. This is the largest leasing agreement in our history, and underscores our confidence in both Vistara and the Indian market.”
 
With this first acquisition, Vistara plans to increase its fleet to 20 aircraft, including A320neos, by the end of the fourth year of operation.
 
About Airbus
Airbus is a leading aircraft manufacturer with the most modern family of airliners, ranging in capacity from 100 to more than 500 seats. Airbus has delivered more than 8,600 aircraft to some 360 customers worldwide and has a backlog of more than 5,900 aircraft. Airbus has design and manufacturing facilities in France, Germany, the UK and Spain as well as subsidiaries in the US, China, India, Japan and in the Middle East.
 
About BOC Aviation
BOC Aviation is Asia’s leading aircraft operating lessor with a portfolio of 246 owned and managed aircraft operated by 56 airlines worldwide, and another 196 aircraft on firm order, as of 31 August 2014. The Company has one of the youngest fleets in the industry with an average owned aircraft age of less than four years. BOC Aviation, owned by Bank of China, is headquartered in Singapore with offices in Dublin, London and Seattle.

 

TATA SIA christens its airline, Vistara 11th August 2014

 

 
TATA SIA Airlines Limited (TSAL) today announced that the much-anticipated brand name of its new airline will be Vistara.

 

 

Vistara, which is expected to start operations in October, 2014, aims to transform the air traveller’s experience. With an obsession for quality in every aspect of customer engagement, the airline will treat travellers as unique individuals and delight them with intuitive thoughtfulness.
 
Headquartered in Delhi, Vistara will take delivery of its first plane, an Airbus A320-200, in September and plans to increase its fleet to 20 aircraft, including A320neos, by the end of the fifth year of operation.
 
The name Vistara is derived from the Sanskrit word, ‘Vistaar’, which means ‘limitless expanse’, and draws inspiration from the brand’s domain -- the ‘limitless’ sky. The logo is derived from a ‘yantra’, a perfect mathematical form that reflects the unbounded universe. Its fluid interconnecting lines reflect the seamless experience the airline wants to offer its customers. The eight-pointed star at the centre of the logo reflects the high standards Vistara is committed to and the excellence that will be a hallmark of the airline.
 
Speaking on the occasion, Mr. Prasad Menon, Chairman, TSAL, said, “Today is a momentous day for the Tata Group and Singapore Airlines. Vistara will redefine the way we travel in India. I can confidently say that Tata’s and SIA’s legendary hospitality standards and service excellence will make Vistara a natural choice for passengers”.
 
Dr. Mukund Rajan, Member – Group Executive Council and Brand Custodian, Tata Sons, and Director, TSAL, said, “All of us at Tata are extremely pleased to have witnessed the coming together of all the elements that have led to the realisation of Vistara, a long cherished dream for the Group that pioneered civil aviation in the country. The creation of a new full-service carrier is a matter of great pride for us”.
 
TSAL also unveiled the uniforms of crew and staff. Designed by the well-known duo, Abraham & Thakore, the ensemble captures the spirit of Vistara – elegant, practical and embodying the best of the Indian tradition.
 
Mr. Phee Teik Yeoh, CEO, TSAL, said, “We aim to deliver a seamless experience via personalisation of services for guests who travel with us. Our core belief is that we will be intuitively thoughtful about our guests’ needs from the time they contact us to the time they leave the airport. Whether they are leisure or business travellers, we would like to make a significant difference at every stage of their air travel experience, and truly bring back the joy of flying”.
 
Vistara’s brand name and logo is the result of an exhaustive design and creative process undertaken by India’s premier brand consulting and design company Brand Union Ray+Keshavan. The core values, which form the framework of brand Vistara, include excellence that surpasses customer expectations, thoughtfulness that demonstrates empathy and understanding, trust that upholds integrity, fairness and transparency, innovation to deliver operational excellence and cost leadership, and teamwork by building collaboration and diversity.
 
The brand personality exudes an elegant and refined spiritedness reflective of a service experience that will be tech savvy, meticulous, and authentic. Vistara aims to anticipate the needs and desires of its customers such that they are imbued with the experience of a welcome guest rather than a seat number.
 
Mr. Phee Teik Yeoh added, “We aim to build an emotional connect with our guests, through our service excellence delivered by the best people, supported by best in class technology and processes. Vistara will redefine industry standards and aim to be the finest full-service airline of choice”.
 
Commenting on the significance of SIA operating in India along with Tata, Mr. Swee Wah Mak, Director, TSAL, and Executive Vice-President Commercial, SIA, said, “From a global investor’s perspective the Indian aviation sector has a lot of potential for growth and I am delighted that SIA now has a fruitful role to play here. SIA’s world renowned tradition of service excellence will contribute to the creation of the finest flying experience in the Indian skies through Vistara”.
 
About TATA SIA Airlines Limited
TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalised flying experiences for its customers. Obsessed with quality, the company aims to set new standards in the aviation industry in India, with international best practices and state-of-the-art technology in the Indian air transport sector.
 
About the Tata Group
The Tata Group’s core purpose is to improve the quality of life of the communities it serves globally, through long-term stakeholder value creation based on leadership with trust. Founded by Jamsetji Tata in 1868, the Tata Group is a global enterprise headquartered in India, and comprises over 100 operating companies with operations in more than 100 countries across six continents, exporting products and services to over 150 countries. The revenue of Tata companies, taken together, was $103.27 billion (around Rs 624,757 crore) in 2013-14, with 67.2 percent of this coming from businesses outside India. Tata companies employ over 581,470 people worldwide. Good corporate citizenship is part of the Tata Group’s DNA. Sixty-six percent of the equity of Tata Sons, the promoter holding company, is held by philanthropic trusts, thereby returning wealth to society. As a result of this unique ownership structure and ethos of serving the community, the Tata name has been respected for more than 140 years and is trusted for its adherence to strong values and business ethics. Each Tata company or enterprise operates independently and has its own board of directors and shareholders, to whom it is answerable. There are 32 publicly-listed Tata enterprises and they have a combined market capitalisation of about $132.35 billion (as on August 1, 2014), and a shareholder base of 3.9 million. Tata companies with significant scale include Tata Steel, Tata Motors, Tata Consultancy Services (TCS), Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and Indian Hotels.
 
About Singapore Airlines Limited
When Singapore Airlines was formed in 1972, it operated a modest fleet of 10 aircraft to just 22 cities in 18 countries. With a commitment to fleet modernisation, product and service innovation and market leadership, the Airline quickly distinguished itself as a world-class carrier. Today, Singapore Airlines operates a modern passenger fleet of more than 100 aircraft and its network, including Singapore Airlines Cargo and SilkAir destinations, covers a total of 109 destinations in 40 countries. In October 2007, Singapore Airlines, a member of the Star Alliance, made aviation history again as the first to fly the world’s largest passenger aircraft, the Airbus A380.

 

 

Tata Sons and Singapore Airlines to establish new airline in India 19th September 2013

Tata Sons and Singapore Airlines have signed a memorandum of understanding and applied for Foreign Investment Promotion Board (FIPB) approval to establish a new airline in India that will help further stimulate demand for air travel.

Subject to FIPB and other regulatory approvals, the airline will be based in New Delhi and will operate under the full-service model. Tata Sons will own 51 percent and Singapore Airlines will own 49 percent.

The initial board will have three members, two nominated by Tata Sons and one nominated by Singapore Airlines. The chairman will be Prasad Menon, nominated by Tata Sons.

“It is Tata Sons’ evaluation that civil aviation in India offers sustainable growth potential. We now have the opportunity to launch a world-class, full-service airline in India. We are delighted that we are partnering in this endeavour with the world-renowned Singapore Airlines,” said the chairman of the proposed joint venture, Mr Menon.

Singapore Airlines CEO, Goh Choon Phong, added: “We have always been a strong believer in the growth potential of India’s aviation sector and are excited about the opportunity to partner Tata Sons in contributing to the future expansion of the market.”

Mr Goh added: “Tata Sons is one of the most established and respected names in India. With the recent liberalisation, the time is right to jointly bring consumers a fresh new option for full-service air travel. We are confident the joint venture airline will help to stimulate market demand and provide economic benefits to India.”

Details of the airline’s branding, management team and products and services will be announced in due course.