Account Security and VerificationEmail Verification
In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.
The account security enhancements include:
- Creation of a strong password
- Verification of email address and mobile number
- Access to make changes to profile using One-Time Password (OTP)
Free Baggage Allowance will be offered to customers making domestic to international or international to domestic connections between Vistara and an interline/codeshare partner/other airline:
If connection to/from international flight on one single document/ticket: Passengers travelling on Vistara, to and from international destinations with our interline/codeshare partners on a single document (that is, a single ticket mentions the origin point and the final destination including any transit points), will be offered the same baggage allowance end-to-end as mentioned on their International ticket, regardless of whether it is on weight or as per piece concept.
If connection to/from international flight on two separate document/tickets within 24 hours of the Vistara flight: If travelling in Economy Class, Vistara will honour the higher baggage allowance between the allowance mentioned on the international ticket and the allowance mentioned on the domestic ticket, up to a maximum of 23kg. If the domestic leg is booked on Economy Lite fare, then baggage allowance for Economy Lite will be applicable.
If travelling in Premium Economy, Vistara will honour the higher baggage allowance between the allowance mentioned on the international ticket and the allowance mentioned on the domestic ticket, up to a maximum of 2 pieces of 23kg each.
If travelling in Business Class, Vistara will honour the higher baggage allowance between the allowance mentioned on the international ticket and the allowance mentioned on the domestic ticket, up to a maximum of 2 pieces of 32kg each. Please note that the weight of a single bag cannot exceed 32kg.
Passengers will be required to present a copy of their international ticket and boarding pass for verification at the time of check-in for their Vistara flight.
If connection to/from international flight on separate document/ticket is more than 24 hours from the Vistara flight: The baggage allowance shown on the Vistara ticket will apply.
Any weight(s) in excess of the aforementioned allowances shall be charged as excess baggage. Vistara will charge the customer for the excess baggage at the time of check-in and bag(s) will be check-in for the Vistara segment only.
Excess baggage will be chargeable as:
INR 500 per kg across all fare categories for travel within India. The excess baggage charges will differ for travel outside India. Please click here.
For travel within India, extra bags/pieces will be chargeable at INR 8,050 per bag/piece across all classes (maximum 23kg in Economy Class and Premium Economy and up to 32kg in Business Class).
Vistara will not accept any single piece of baggage weighing more than 32kg.
For infant customers – Check-in baggage allowance is as per their international ticket (depending on the type of document/ticket).
These charges are applicable on Vistara sectors only.