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Effective 21-April-2024, all flights to and from Lucknow will operate from Terminal 3, Chaudhary Charan Singh International Airport, Lucknow.
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An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.
In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.
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In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed.
Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf.
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Does Vistara offer a Child Restraint System (CRS) for passengers travelling with an infant?
No, Vistara does not provide a Child Restraint System (CRS) for passengers. Passengers are required to bring their own CRS, which can be placed on the aircraft seat, provided it has been approved for use in the aircraft and does not block any aisle or passage on the aircraft.
Who can use approved Child Restraint Systems (CRS)?
Passengers travelling with infants aged between 0 to 2 years or children aged between 2 to 4 years are permitted to use approved Child Restraint Systems (CRS) in conjunction with an aircraft seat. However, it is important to note that a separate seat must be purchased for the infant or child to accommodate the CRS.
Are there any seat restrictions on seat selection?
There are specific seat restrictions to consider when selecting seats for passengers using Child Restraint Systems (CRS):
- CRS should not be placed on the aisle seat.
- For forward-facing CRS, the preferred location is a window seat. However, it may be acceptable in other locations, as long as it does not block or obstruct any passenger's access to the aisle used for aircraft evacuation.
- Aft-facing CRS must only be placed on a window seat.
- CRS is not permitted in an emergency exit row seat or within one row immediately forward or rear of an emergency exit row due to the size of the seat back.
What types of CRS can be carried on board the aircraft?
Following are the types of Child restraint system that may be carried on board:
Car seats-
Forward facing CRS are allowed for infants/children from age 06 months to 48 months. (Approved for use by FAA and other regulatory bodies)
Aft facing CRS are restricted to infants from 0-6 months weighing less than 10kg. (Approved for use by FAA and other regulatory bodies)
Cares Safety Harness (child Aviation Restraint System) -
Aft facing CRS are restricted to infants from 0-6 months weighing less than 10kg. (Approved for use by FAA and other regulatory bodies)
Is web check-in allowed for passengers travelling with CRS?
No, web check-in is not permitted for passengers travelling with CRS. They may contact the check-in counter for their boarding passes.
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<p>Our fare rules and guidelines have changed till 31st December 2023. For more information, please visit <a href="/content/airvistara/ae/en/travel-advisory.html" target="_blank">here</a>.</p>
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