With effect from 26th April 2020, the following services - Vistara Priority, Cabin Upgrades, Excess Baggage, Lounge Access, Flight Pass and Carry-On Plus shall not be available via Optiontown (www.vistara.optiontown.com). Know more.

+91 9289228888

India

India
Sri Lanka
Thailand
Singapore
UAE
Nepal

Book

Flights

Hotels

Cars

Group Booking

Partner Airlines

Fly

Route Map

Destinations

Flight Schedule

Fare Rules

Seat Map

Manage

Web Check-In

Manage My Booking

Flight Status

Deals & Offers

Optional Services

Club Vistara Offers

Partnership Exclusives

On Board Experience

Cabins

Inflight Dining

Inflight Magazine

Seat Map

On Ground Experience

Baggage

Check-in

Lounge

Special Assistance

Airport Information

Visa Requirements

Vistara Exclusives

Vistara Direct

Vistara WomanFlyer

Vistara Youngstar

Others

Customer Support

FAQs

Travel Certificate

Feedback

GST Information

About Club Vistara

Discover Club Vistara

Earn CV Points

Redeem CV Points

Current Offers

FAQs

Tier & Privileges

Club Vistara Tiers

Elite Tier Qualification

Privileges & Benefits

Our Partners

Airlines

Bank and Credit Cards

Car Rentals

Dining

Hotels

Retail

Subscriptions

Quick links

My Account

Redeem Now

Award and Tier Predictor

Terms and Conditions

Club Vistara: COVID-19 Update

Hi,

My Account
Change Password
Sign Out

Log In

Enrol

Hi,

My Account

Plan Travel
Travel Information
Club Vistara

India
Sign Out

Plan Travel

Book
Fly
Manage
Deals & Offers

Travel Information

On Board Experience
On Ground Experience
Vistara Exclusives
Customer Support

Club Vistara

About Club Vistara
Tier & Privileges
Our Partners
Quick links

Select Country

India
Sri Lanka
Thailand
Singapore
UAE
Nepal

Select Country/Language

Select Country

India
Sri Lanka
Thailand
Singapore
UAE
Nepal

Select Language

English

Log In

Forgot Password

Not a Club Vistara member yet?

Join the club for a world of rewards. Fastest Earn. Fastest Redemption. A host of benefits.

Earn Club Vistara Points and receive personalized offers

Redeem CV Points for free flights and upgrades

Enjoy Lounge Access, Priority services and more!

Kindly reset your PIN by Clicking here to proceed further.

Account Security and Verification Email Verification

An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.

In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.

The account security enhancements include:

- Creation of a strong password

- Verification of email address and mobile number

- Access to make changes to profile using One-Time Password (OTP)

For any concerns, write to us at contactus@clubvistara.com.

Mobile Number Verification

CREATE STRONG PASSWORD

As part of our Account Security enhancement, we request you to set up a new password in place of the 4 digit PIN.

Your password was reset and you are currently using a temporary password. You will be redirected to set up a new password before accessing your Club Vistara account.

We would love to hear from you.

Home >> Contact Us

India

Should you need to reach out to the Customer Relations team for any grievance redressal.

Email Us at: custrelations@airvistara.com

Call Us at: +91 9289228888

Registered Office Address

TATA SIA Airlines Ltd.

Jeevan Bharti Tower-1,10th floor,124 Connaught Circus,

New Delhi 110001, India

Corporate Office Address

TATA SIA Airlines Ltd.

10th Floor, One Horizon Center, Golf Course Road, DLF Phase-V, Sector-43,

Gurgaon, Haryana-122003, India

Australia

Registered Office Address

Company Name: The Walshe Group

Office Address: Level 5, 117 York Street, Sydney NSW 2000

Office timings: Mon-Fri 0900 -1700 Syd LT

E-mail address: au.support@airvistara.com

Toll free Number: 1300 032 802

Bangkok

Registered Office Address

Company Name: Air People International Co.Ltd.

Office Address: 14th Floor, Charn Issara Tower II

2922/215 New Petchburi Road, Bangkapi, Huaykwang,

Bangkok 10310

Timings: Monday to Friday 08.30 AM -05.30 PM Saturday, 08:30AM – 12.00 PM Sunday - Close

E-mail address: vistara@apiairlines.com

Tel: +66 2 7181839 – 40

+66 91 223 4748

Colombo

Registered Office Address

Company Name: North South Lines (Pvt) Ltd

Office Address: No 400 Deans Road, Colombo 10

Timings: Monday to Friday, 08:30AM - 05:00PM

Saturday, 09:00AM - 01:00PM

Tel: +94112168290

E-mail address: vistara.cmb@aviation.hayleys.com

Greece & Cyprus

Registered Office Address

Company Name: Asian Aviation

Office Address: 501 Vouliagmenis Avenue

16341 Ilioupoli Greece

Tel: +302109942567

E-mail address: sia@asianaviation.co

Japan

Registered Office Address

Company Name: Air System Inc.

Office Address: Shimbashi Frontier Bldg., 7F,

3-4-5, Shimbashi, Minato-ku, Tokyo, 105-0004 Japan

Tel: 81 3 3593 6769

Fax No.: 81 3 3593 6534

E-mail address: asipaxtyo@airsystem.jp

Singapore

Registered Office Address

Company Name: Discover the World Marketing Pte Ltd.

Office Address: 180B Bencoolen Street #05-01 The Bencoolen Office Tower, Singapore189648

Timings: Mon- Fri : 0900 to 17:30. (Sat and Public Holidays: Closed)

E-mail address: airvistara@discovertheworld.com.sg

UAE

Registered Office Address

Company Name: New World Travels

Office Address: Sharaf Building, Ground floor,

Next to Sharaf Exchange, Mankhool,

Bur Dubai, United Arab Emirates

Timings: Saturday to Thursday, 08:00AM – 06:00PM

Tel: +971 4 359 5000

E-mail address: vistarauae@airvistara.com

Kathmandu

Company Name: Travel Right Pvt. Ltd.

Office Address: Hattisar-1, Kathmandu, Nepal

Office timings: 9:30 am to 5:30 pm

Tel: +977-1-4432616/617

E-mail address: info@travelright.agency

Russia

Company Name: APG Russia Ltd.

Office Address: Bolshaya Sadovaya str., 10, office VIII (20), 123001, Moscow, Russia

Office timings: Mon-Fri, 10:00-19:00 hours

E-mail address: vistara@apg-gsa.ru

Tel: +7 495 699-52-19

France

Company Name: APG

Office Address: 66 avenue des Champs-Elysées, Paris, France 75008

E-mail address: vistara.fr@apg-ga.com

Tel: +33 153 77 13 15

United Kingdom

Company Name: Aviareps UK Ltd.

Office Address: 7th Floor, The Mille; 1000 Great West Street, Brentford TW8 9DW, Greater London, United Kingdom

Office timings: Monday-Friday 09:00-17:30 (closed on bank holidays)

E-mail address: LONRES.Vistara@aviareps.com

Tel: +44 (0)20 7644 6122

Ireland

Company Name: Aviareps UK Ltd.

Office Address: 3 Upper Mount Street, Dublin 2, Republic of Ireland

Office timings: Monday-Friday 09:00-17:30 (closed on bank holidays)

E-mail address: Vistara.ie@aviareps.com

Tel: +353 (0)1 663 3932

Benelux

Company Name: Aviareps BV

Office Address: Capellalaan 121 2132 JM Hoofddorp Netherlands

Office timings: Monday-Friday 09:00-17:30

E-mail address: vistara.ams@aviareps.com

Tel: +31 - (0)20-5200286

Saudi Arabia

Company Name: ACE Travel Ltd.

Office Address: 1st floor, Near Gate No. 13, Heraa International Mall, Heraa Street, Al-Naim District, Jeddah, Saudi Arabia P.O. Box 6152, Jeddah 21442

Office timings: Sunday-Thursday 08:00-17:30

E-mail address: Executive secretary: omarjr@ace-travel.com

Tel: +966 12 606 0018

Taiwan

Company Name: Federal Transportation Co.,Ltd.

Office Address: 10F.-5, No. 168, Sec. 3, Nanjing E. Rd., Zhongshan Dist., Taipei City 104, Taiwan

Office timings: Monday to Friday, 09:00 - 12:30, 13:30 - 18:00

E-mail address: UKTWN@gofederal.com.tw

Tel: 886-2-2771-5900

Kenya

Company Name: Acharya Travel Agencies Ltd

Office Address: No 43 Moi Avenue Acharya Travel House , Nairobi

Office timings: 9:30 am-5:30 pm-Mon to Fridays, 9:30am-12:30 pm-Saturdays

E-mail address: Info@acharyatravel.com

Tel: 25472 169 7730

New Zealand

Company Name: Walshes World Limited

Office Address: Level 6, 52 Swanson Street, Auckland. 1010, New Zealand

Office timings: Monday to Friday, 09:00 - 12:30, 13:30 - 18:00

E-mail address: nz.support@airvistara.com

Tel: 0800 326 135

Germany

Company Name: Friends Touristik Marketing GmbH & Co KG

Office Address: Hochstraße 17 | 60313 Frankfurt am Main

Timings: Mondays – Fridays 09:00 – 17:00

E-mail Address: vistara@friends-world.com

Tel: +49(0)69 20977638

Oman

Company Name:Khimji’s House Of Travel

Office Address: Khimji’s Building, Opp. Hotel Haffah House, Ruwi Street ,Muscat.

Timings:08:30-06:00 (Sun-Thu)

E-mail address: khot@kr.om

Tel:+968 24760500, +968 24760551

Hong Kong & Macau

Company Name:Tam Wing Kun Holdings Ltd.

Office Address: 1201A, 12/F, Tower 1, Admiralty Centre, 18 Harcourt Road, Hong Kong

Timing: 09:00–18:00 (HKT)

E-mail address: info@tam.com.hk

Tel:+ (852) 2527-7000

Korea

Company Name: Bohram Air Services Co., Ltd.

Office Address: 7th FL, 106 Seosomunro, Jungku, Seoul

Timings :09:00-18:00 (Mon-Fri)

E-mail address: vistara@bohramair.co.kr

Tel: +82-2-3788-0250

Bangladesh

Company Name: MAAS Travel & Tours Ltd.

Office Address: RM Center (5th Floor)

101 Gulshan Avenue, Gulshan – 2, Dhaka – 1212, Bangladesh

Office timings: 10:00 – 18:00

E-mail address: shohag@rhythmgroupbd.com; manzur@rhythmgroupbd.com

Tel: +88 02 8837484

Grievance Redressal Procedure

For comments concerning Civil Aviation Requirement,Section 3,Air Transport,Series

M,Part IV,you may write to:

Nodal Officer:

Ms. Preeti Dadheech

nodalofficer@airvistara.com

Appellate Authority:

Ms. Pooja Paul

appellateauthority@airvistara.com

Air Sewa:

www.airsewa.gov.in

Other Queries:

For any sales related query, please email us on the below email ID depending on your location:

East India : east.salessupport@airvistara.com

West India : west.salessupport@airvistara.com

North India : north.salessupport@airvistara.com

South India : south.salessupport@airvistara.com

For Media Enquiries, please email us at

media@airvistara.com

For Job Enquiries, please Click here

For queries related to Club Vistara, please email us at

contactus@clubvistara.com

For Other Queries or Feedback, please Click here

Our Company

About Vistara
Careers
FAQs
Terms and Conditions
Privacy Policy
Site Map
CSR and Sustainability
Contact Us

Services

Cargo
Charter Booking
Group Booking
Tariff Sheet

Media Center

Press Releases
Press Information Kit
Media Library
Media Contacts
Awards & Accolades

Connect With Us

Best Airline, India & Best Regional Airline, Asia

Best AirlineStaff in Central Asia / India

India's only Five Star Airline

Our Company

About Vistara
Careers
FAQs
Terms and Conditions
Privacy Policy
Site Map
CSR and Sustainability
Contact Us

Services

Cargo
Charter Booking
Group Booking
Tariff Sheet

Media Center

Press Releases
Press Information Kit
Media Library
Media Contacts
Awards & Accolades

Connect With Us

Best Airline, India & Best Regional Airline, Asia

Best AirlineStaff in Central Asia / India

India's only Five Star Airline