Web check-in when travelling from Sharjah is restricted, passengers are requested to check-in at the airport directly.

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Home >> Contact Us

India

Should you need to reach out to the Customer Relations team for any grievance redressal.

Email Us at: custrelations@airvistara.com

Call Us at: +91 9289228888

Our Club Vistara Platinum & Gold Tier Members can connect with us through a dedicated priority helpline +91 8130088888

Registered Office Address

TATA SIA Airlines Ltd.

Jeevan Bharti Tower-1,10th floor,124 Connaught Circus,

New Delhi 110001, India

Corporate Office Address

TATA SIA Airlines Ltd.

Intellion Edge, Tower A, 9^th and 10^th Floor,South Peripheral Road, Sector – 72, Gurugram, Haryana - 122101

Australia

Registered Office Address

Company Name: The Walshe Group

Office Address: Level 5, 117 York Street, Sydney NSW 2000

Office timings: Mon-Fri 0900 -1700 Syd LT

E-mail address: au.support@airvistara.com

Toll free Number: 1300 032 802

Bangkok

Registered Office Address

Company Name: Air People International Co.Ltd.

Office Address: 14th Floor, Charn Issara Tower II

2922/215 New Petchburi Road, Bangkapi, Huaykwang,

Bangkok 10310

Timings: Monday to Friday 08.30 AM -05.30 PM Saturday, 08:30AM – 12.00 PM Sunday - Close

E-mail address: vistara@apiairlines.com

Tel: +66 2 7181839 – 40

+66 91 223 4748

Colombo

Registered Office Address

Company Name: North South Lines (Pvt) Ltd

Office Address: No 400 Deans Road, Colombo 10

Timings: Monday to Friday, 08:30AM - 05:00PM

Saturday, 09:00AM - 01:00PM

Tel: +94112168290

E-mail address: vistara.cmb@aviation.hayleys.com

Greece & Cyprus

Registered Office Address

Company Name: Asian Aviation

Office Address: 501 Vouliagmenis Avenue

16341 Ilioupoli Greece

Tel: +302109942567

E-mail address: sia@asianaviation.co

Japan

Registered Office Address

Company Name: Air System Inc.

Office Address: Shimbashi Frontier Bldg., 7F,

3-4-5, Shimbashi, Minato-ku, Tokyo, 105-0004 Japan

Tel: 81 3 3593 6769

Fax No.: 81 3 3593 6534

E-mail address: asipaxtyo@airsystem.jp

Singapore

Registered Office Address

Company Name: Discover the World Marketing Pte Ltd.

Office Address: 180B Bencoolen Street #05-01 The Bencoolen Office Tower, Singapore189648

Timings: Mon- Fri : 0900 to 17:30. (Sat, Sun and Public Holidays: Closed)

E-mail address: vistara@discovertheworld.com.sg

Tel: +6884 7992

UAE

Registered Office Address

Company Name: New World Travels

Office Address: Sharaf Building, Ground floor,

Next to Sharaf Exchange, Mankhool,

Bur Dubai, United Arab Emirates

Timings: Saturday to Thursday, 09:00AM – 06:00PM

Tel: +971 4 359 5000

E-mail address: vistarauae@airvistara.com

Kathmandu

Company Name: Travel Right Pvt. Ltd.

Office Address: Hattisar-1, Kathmandu, Nepal

Office timings: 9:30 am to 5:30 pm

Tel: +977-1-4432616/617

E-mail address: info@travelright.agency

Russia

Company Name: APG Russia Ltd.

Office Address: Bolshaya Sadovaya str., 10, office VIII (20), 123001, Moscow, Russia

Office timings: Mon-Fri, 10:00-19:00 hours

E-mail address: vistara@apg-gsa.ru

Tel: +7 495 699-52-19

France

Company Name: APG

Office Address: 66 avenue des Champs-Elysées, Paris, France 75008, Bâtiment E, 2ème étage

E-mail address: helpdeskvistara@apg-ga.com

Tel: +01 53 77 13 22

United Kingdom

Company Name: Aviareps UK Ltd.

Office Address: 7th Floor, The Mille; 1000 Great West Street, Brentford TW8 9DW, Greater London, United Kingdom

Office timings: Monday-Friday 09:00-17:30 (closed on bank holidays)

E-mail address: LONRES.Vistara@aviareps.com

Tel: +44 (0)20 7644 6122

Ireland

Company Name: Aviareps UK Ltd.

Office Address: 3 Upper Mount Street, Dublin 2, Republic of Ireland

Office timings: Monday-Friday 09:00-17:30 (closed on bank holidays)

E-mail address: Vistara.ie@aviareps.com

Tel: +353 (0)1 663 3932

Benelux

Company Name: Aviareps BV

Office Address: Capellalaan 121 2132 JM Hoofddorp Netherlands

Office timings: Monday-Friday 09:00-17:30

E-mail address: vistara.ams@aviareps.com

Tel: +31 - (0)20-5200286

Saudi Arabia

Company Name: ACE Travel Ltd.

Office Address: 1st floor, Near Gate No. 13, Heraa International Mall, Heraa Street, Al-Naim District, Jeddah, Saudi Arabia P.O. Box 6152, Jeddah 21442

Office timings: Sunday-Thursday 08:00-17:30

E-mail address: Executive secretary: ksa.sales@airvistara.com

Tel: +966 12 606 0018

Taiwan

Company Name: Federal Transportation Co.,Ltd.

Office Address: 10F.-5, No. 168, Sec. 3, Nanjing E. Rd., Zhongshan Dist., Taipei City 104, Taiwan

Office timings: Monday to Friday, 09:00 - 12:30, 13:30 - 18:00

E-mail address: UKTWN@gofederal.com.tw

Tel: 886-2-2771-5900

Kenya

Company Name: Acharya Travel Agencies Ltd

Office Address: No 43 Moi Avenue Acharya Travel House , Nairobi

Office timings: 9:30 am-5:30 pm-Mon to Fridays, 9:30am-12:30 pm-Saturdays

E-mail address: Info@acharyatravel.com

Tel: 25472 169 7730

New Zealand

Company Name: Walshes World Limited

Office Address: Level 6, 52 Swanson Street, Auckland. 1010, New Zealand

Office timings: Monday to Friday, 09:00 - 12:30, 13:30 - 18:00

E-mail address: nz.support@airvistara.com

Tel: 0800 326 135

Germany

Company Name: Friends Touristik Marketing GmbH & Co KG

Office Address: Hochstraße 17 | 60313 Frankfurt am Main

Timings: Mondays – Fridays 09:00 – 17:00

E-mail Address: vistara@friends-world.com

Tel: +49(0)69 20977638

Oman

Company Name:Khimji’s House Of Travel

Office Address: Khimji’s Building, Opp. Hotel Haffah House, Ruwi Street ,Muscat.

Timings:08:30-06:00 (Sun-Thu)

E-mail address: khot@kr.om

Tel:+968 24760500, +968 24760551

Hong Kong & Macau

Company Name:Tam Wing Kun Holdings Ltd.

Office Address: 1201A, 12/F, Tower 1, Admiralty Centre, 18 Harcourt Road, Hong Kong

Timing: 09:00–18:00 (HKT)

E-mail address: info@tam.com.hk

Tel:+ (852) 28611269

Korea

Company Name: Bohram Air Services Co., Ltd.

Office Address: 19F, 97, Toegye-ro, Jung-gu, Seoul, Republic of Korea, Zip code: 04535

Timings :09:00-18:00 (Mon-Fri)

E-mail address: vistara@bohramair.co.kr

Tel: +82-2-3788-0250

Bangladesh

Company Name: MAAS Travel & Tours Ltd.

Office Address: RM Center (5th Floor)

101 Gulshan Avenue, Gulshan – 2, Dhaka – 1212, Bangladesh

Timings: 10:00 – 18:00

E-mail address: shohag@rhythmgroupbd.com; manzur@rhythmgroupbd.com

Tel: +88 02 8837484

Qatar

Company Name: Regency Travel.

Office Address: Suhaim Bin Hamad Street,P.O.9012,Doha, Qatar

Timings: Sat to Thu 07:30 to 20:30

E-mail address: reservation.qatar@airvistara.com

Tel: +974 44506240/ 44421413 / 44353774

United States Of America

Company Name: Discover the World

Office Address: 14350 N. 87th Street, Suite 320, Scottsdale, AZ 85260

Timings: 09:00 EST– 17:00 PST, Monday - Friday

E-mail address: vistara@us-sales.com

Tel: +1 4804435249

Grievance Redressal Procedure

For comments concerning Civil Aviation Requirement,Section 3,Air Transport,Series

M,Part IV,you may write to:

Nodal Officer:

Ms. Preeti Dadheech

nodalofficer@airvistara.com

Appellate Authority:

Ms. Pooja Paul

appellateauthority@airvistara.com

Air Sewa:

www.airsewa.gov.in

Other Queries:

For any sales related query, please email us on the below email ID depending on your location:

East India : east.salessupport@airvistara.com

West India : west.salessupport@airvistara.com

North India : north.salessupport@airvistara.com

South India : south.salessupport@airvistara.com

For Media Enquiries, please email us at

media@airvistara.com

For Job Enquiries, please Click here

For queries related to Club Vistara, please email us at

contactus@clubvistara.com

For Other Queries or Feedback, please Click here

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Awards & Accolades

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Best Airline, India & Travellers Choice Regional Airline, Asia

Best Domestic Airline, India

Favourite Domestic Airline, India

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