Press Releases

Delhi, 29 May 2021: Vistara, India’s finest full-service carrier, today welcomed its first purchased Airbus A320neo powered by CFM LEAP engines, strengthening its operational assets and further growing its modern fleet. The aircraft, registered VT-TQE, arrived in Delhi today from Airbus’ production facility in Toulouse, France. It is one of the 13 Airbus A320neo that Vistara had purchased in 2018 as part of a larger order totaling 50 aircraft from the Airbus A320neo Family, including the Airbus A321neo aircraft as well. The new set of A320neo aircraft that Vistara has been adding to its fleet come with higher range capability (77 tonnes of maximum take-off weight), enabling the airline to fly longer regional international routes without payload restrictions.

This addition to Vistara’s fleet takes the total count of the airline’s owned aircraft to three. Vistara had also purchased six Boeing 787-9 Dreamliner aircraft for long-haul international operations, two of which are already in service.

Mr. Leslie Thng, Chief Executive Officer, Vistara, said, “The Airbus A320 is an integral part of our fleet and growth story, and this particular aircraft is, indeed, special. It mirrors the maturity that Vistara has achieved in the Indian aviation industry in a short span of time, continuing to steadily grow in scale, size and operational assets.The new aircraft underlines our focus on continuous enhancement of fleet to provide world-class flying experience to our customers.”

Vistara’s A320neo aircraft come with enhanced operational performance and cabin features that include in-seat AC Power Outlet, USB Charging Ports and PED (Personal Electronic Device) holders. It has a total of 164 seats in a three-class cabin configuration, including 8 seats in Business Class, 24 in Premium Economy and 132 in Economy.. Vistara now has 46 aircraft in its fleet, including 36 Airbus A320, 2 Airbus A321neo, 2 Boeing 787-9 Dreamliner and 6 Boeing 737-800NG aircraft. 

Vistara is India’s highest-rated airline on Skytrax and TripAdvisor and has been the winner of several ‘Best Airline’ awards. In a short span of six years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering a world-class flying experience to travellers.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 46 aircraft, including 36 Airbus A320, two Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft, and has flown more than 22 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

Delhi, 10 May 2021: Vistara, India’s finest full-service carrier and a joint venture of Tata group and Singapore Airlines, today announced special, non-stop flights between Delhi (DEL) and Tokyo (HND) starting 16 June 2021. The airline will fly once a week between the two capital cities under India’s travel bubble agreement with Japan. The airline will use its Boeing 787-9 Dreamliner aircraft with three-class cabin configuration to serve the route. This makes Vistara the only Indian carrier to offer the choice of flying Premium Economy class in addition to Business and Economy cabins.

Vistara has also trained its cabin crew in the Japanese language to extend the warmth of true Indian hospitality to travellers from Japan.  

Mr. Leslie Thng, Chief Executive Officer, Vistara, said, “Far East has been an extremely important geography for our global expansion from the beginning for its tremendous growth potential. We are delighted to add Japan to our international network, under the travel bubble and  look forward to providing the best of Indian hospitality while maintaining the highest standards of safety and hygiene for our customers on this sector.”

 Bookings for the flights are being progressively opened on all channels, including Vistara’s website, mobile app, and through travel agents. Introductory, all-inclusive, round-trip fares between Delhi and Tokyo are as follows: 

SCHEDULE OF FLIGHTS TO AND FROM TOKYO HANEDA:

Vistara will accept all eligible customers meeting visa/entry requirements in both countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand these guidelines before making their bookings.

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor, and has also been the winner of several ‘Best Airline’ awards. In a short span of six years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the world-class flying experience to travellers.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 46 aircraft, including 36 Airbus A320, two Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

MEDIA CONTACTS

Delhi, 03 March 2021:  Vistara, India’s finest full-service carrier and a joint venture of Tata group and Singapore Airlines, today inaugurated its non-stop flights between Mumbai, India and Malé, Republic of Maldives. Vistara, thus, becomes the only airline to offer the choice of Premium Economy class of travel on the route, in addition to Business class and Economy class. The inaugural flight, operated by Vistara’s Airbus A320neo aircraft, departed Mumbai at 1010 hours (IST) today and landed in Malé at 1225 hours (MVT). The airline will fly three times a week on the route under India’s transport bubble agreement with the Republic of Maldives.

Vistara’s Chief Executive Officer, Mr. Leslie Thng, said, “Maldives is one of the most popular holiday destinations among travellers, not just in India, but from around the world. We are happy to be able to offer our customers the choice of flying their favourite and India’s best airline on this route. We are sure that Vistara will play an important role in making every customer’s holiday even more pleasant and memorable by giving them a world-class travel experience.”

SCHEDULE OF FLIGHTS BETWEEN MUMBAI AND MALÉ

* All timings shown are in local time zones

Vistara will accept all eligible customers meeting visa/entry requirements in both countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand these guidelines before making their bookings.

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor, and has also been the winner of several ‘Best Airline’ awards. In a short span of six years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the world-class flying experience to travellers.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 44 aircraft, including 34 Airbus A320, two Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

MEDIA CONTACTS

Delhi, 13 February 2021: Vistara, India’s finest full-service carrier and a joint venture of Tata Group and Singapore Airlines, today announced special, non-stop flights between the capital of the Republic of Maldives, Malé and Mumbai, India, starting 03 March 2021. The airline will fly three times a week to Male under India’s travel bubble agreement with the Maldives. Vistara will deploy its Airbus A320neo aircraft with three-class cabin configuration on the routes, thus becoming the only airline to offer travellers the choice of Premium Economy in addition to Business and Economy cabins, on flights between India and the Maldives.

Bookings for the flights are being progressively opened on all channels, Vistara’s website, mobile app, and through travel agents.

Introductory all-inclusive, round-trip fares are as follows:

Commenting on the launch of the new routes, Mr. Leslie Thng, Chief Executive Officer, Vistara, said, “Our new service to the Maldives will give travellers greater access to one of India’s most-preferred holiday destinations. We are delighted at the opportunity of taking India’s Best Airline to more places and offering the very best of air travel to people flying between India and the Maldives while maintaining the highest standards of safety and hygiene.”

All tourist establishments in the Maldives have been regulated to ensure that they are in line with the COVID-19 safe tourism guidelines issued by the Maldivian Ministry of Tourism along with a certification program to uphold high standards of safety and hygiene. 

SCHEDULE OF FLIGHTS TO/FROM MALÉ

Vistara will accept all eligible customers meeting visa/entry requirements in both countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand these guidelines before making their bookings.

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor, and has also been the winner of several ‘Best Airline’ awards. In a short span of six years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the world-class flying experience to travellers.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 45 aircraft, including 35 Airbus A320, two Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

MEDIA CONTACTS

Delhi, 22 January 2021: Vistara, India’s finest full-service carrier, has upgraded the map application in its inflight entertainment (IFE) system and launched Arc, Panasonic Avionics’ new, state-of-the-art, 3D inflight map application on its Boeing 787-9 Dreamliner aircraft. The map platform will be progressively made available on the airline’s brand new A321neo aircraft as well.  As the launch customer of Arc, Vistara is the world’s first airline to offer this immersive inflight map experience to customers that brings a wide range of innovations to the traditional inflight map application, while expanding the concept into a fully integrated experience within the IFE and connectivity system.  

Arc will be available in all cabins - in the overhead monitors, seatback screens, video handsets as well as on passengers’ mobile devices connected to the inflight Wi-Fi. Vistara passengers will now be able to choose from over 20 distinct map views in 4K for various phases of flight, incorporating everything from stunning 3D satellite imagery, local and global views, down to a personalised feature that  enables passengers to see the aircraft’s relative position to their selected map location throughout their flight.  More equally engaging features such as the Kids Map and street map views will be introduced in a subsequent release.

Commenting on the addition of this yet another differentiating feature to their onboard experience, Vinod Kannan, Vistara’s Chief Commercial Officer said: “Inflight entertainment plays an extremely important role in the overall experience of flying with an airline, especially on a long flight. Our partnership with Panasonic has helped us in bringing state-of-the-art IFE systems and satellite connectivity to our customers. Arc, with trailblazing capabilities, will not only help us keep our customers engaged on their flights, but also open up a whole new medium for us to interact with them. We are delighted to make this cutting-edge application a part of the award-winning Vistara experience in our continuous effort to maximise customer delight.”

Arc is inspired by the latest design thinking of contemporary digital and gaming experiences; and enables airlines to leverage the high viewership of inflight moving maps.

Andrew Mohr, Vice President of Digital Services and Solutions for Panasonic Avionics Corporation said: “We are delighted by this opportunity to partner with Vistara on the launch of Arc on their Boeing 787-9 Dreamliner aircraft. Arc represents a new generation of map technology, perfectly tuned to take advantage of our latest IFE hardware.  Introducing many industry firsts, this collaboration with Vistara has resulted in both companies jointly setting a new benchmark for the inflight map experience.”

Vistara is India’s only airline to offer in-flight Wi-Fi internet connectivity onboard international flights operated by its Boeing 787-9 Dreamliner and Airbus A321neo aircraft. The airline’s IFE system offers a rich multimedia library of nearly 700 hours of wide-ranging engaging content that includes movies, TV shows and audio compilations of various genres as well as games.

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor, and has also been the winner of ‘Five Star Airline’ and several ‘Best Airline’ awards. In a short span of six years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering world-class flying experience to travellers.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 45 aircraft, including 35 Airbus A320, two Airbus A321neo, six Boeing 737-800NG, and two Boeing 787-9 Dreamliner aircraft, and has flown more than 20 million passengers since starting operations.

For more information, visit www.airvistara.com

Delhi, 20 January 2021: Vistara, India’s finest full-service carrier and a joint venture of Tata Group and Singapore Airlines, today inaugurated its daily services to and from Sharjah, under the travel bubble agreement between India and the United Arab Emirates (UAE). This is Vistara’s second destination in the UAE, complementing its 4x weekly connectivity between Delhi and Dubai. Deploying its A320neo aircraft with a three-class cabin configuration and enhanced features, Vistara is the only airline to offer travellers the choice of flying Premium Economy between India and UAE, in addition to Business and Economy cabins. Starting 24 January 2021, the airline will also fly daily between Mumbai and Sharjah.

Vistara’s Chief Executive Officer, Mr. Leslie Thng, said, “We are delighted to inaugurate our daily services between Delhi and Sharjah, and are excited to add flights on the Mumbai-Sharjah route in the next four days. These flights further strengthen our presence in the Middle East while offering travellers the choice of flying India’s best airline between India and the UAE.” 

Schedule of Flights to and from Sharjah

DELHI – SHARJAH – DELHI

20 Jan 2021 – 26 Jan 2021

DELHI – SHARJAH – DELHI

27 Jan 2021 – 27 Mar 2021

MUMBAI – SHARJAH – MUMBAI

24 Jan 2021 – 27 Mar 2021

Vistara will accept all eligible customers meeting visa/entry requirements in both the countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand the applicable  guidelines before making their bookings.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 45 aircraft, including 35 Airbus A320, two Airbus A321neo, six Boeing 737-800NG, and two Boeing 787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations

For more information about Vistara, visit www.airvistara.com

MEDIA CONTACTS

Delhi, 11  January 2021: Vistara, India’s finest full-service carrier and a joint venture of Tata Group and Singapore Airlines, today announced daily, non-stop flights between Sharjah (UAE) and Delhi starting 20 January 2021. The airline will operate its Airbus A320neo aircraft on this route as part of the ‘air bubble agreement’ between India and the UAE, complementing its services to/from Dubai.

Vistara will also become the only airline to offer travellers the choice of Premium Economy cabin in addition to Business and Economy cabins. Bookings for flights to and from Sharjah are being progressively opened on all channels, including Vistara’s website, mobile app, and through travel agents.

Commenting on the importance of this new route in Vistara’s network strategy, Mr. Leslie Thng, Chief Executive Officer, Vistara, said, “We continue to witness significant demand for travel between India and the UAE, and are delighted to add our second destination, after Dubai, in the country to our route map. We are determined to provide the finest flying experience and enhanced convenience to travellers to and from Sharjah and remain committed to strengthening our global presence.”

Starting all-inclusive, round-trip fares between Delhi and Sharjah are as follows:

SCHEDULE OF FLIGHTS TO SHARJAH, UAE

Vistara will accept all eligible customers meeting visa/entry requirements in both the countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand these guidelines before making their bookings. All travelers to Sharjah must have a negative RT-PCR test report, conducted not more than 96 hours prior to arriving at Sharjah Airport. Travellers will have to undergo another mandatory RT-PCR test upon arrival at Sharjah. Also, customers travelling to India from Sharjah must carry a negative RT-PCR test report, conducted within 72 hours prior to arriving in India.

Since the outbreak of the COVID-19 pandemic, Vistara has taken several measures to ensure the highest levels of hygiene across touchpoints. This includes Vistara’s cabin crew wearing personal protective equipment (PPE) at all times and avoiding all non-essential interaction with passengers. Aircraft interiors are thoroughly disinfected after every flight using approved cleaning agents - a procedure that includes thorough sanitization of all surfaces such as seats, touchscreens, overhead bins, seatbelts, tray tables, galleys, etc.  The airline has also introduced a new food & beverage service for all its customers, in line with the regulatory guidelines.

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor, and has also been the winner of ‘Five Star Airline’ and several ‘Best Airline’ awards. In a short span of six years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the world-class flying experience to travellers

NOTES TO EDITORS:

Vistara has introduced a slew of measures for the health and safety of all in response to the COVID-19 pandemic. The airline requires its customers to follow some guidelines that include but are not limited to:

• Ensure that they are fit to travel and do not have any symptoms of COVID-19
• Provide COVID-19 negative certificate, per applicable guidelines
• Fill the mandatory self-reporting form on Air Suvidha online portal where eligible passengers can also apply for exemption from compulsory institutional quarantine
• Checking-in online/downloading boarding pass and using self-service options wherever available 
• Wearing a face mask at all times throughout the journey and additionally a face shield during the entire duration of their flight
• Observing social distancing and frequent use of hand sanitisers 

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 45 aircraft, including 35 Airbus A320, two Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

MEDIA CONTACTS

     ‘The Grand 6^th Anniversary Sale’ with fares starting INR 1299 all-in for Economy, INR 2099 for Premium Economy and INR 5999 for Business Class

Delhi, 08 January 2021: In celebration of completing six glorious years, Vistara, India’s finest full-service carrier, today announced ‘The Grand 6^th Anniversary Sale’. The sale is intended to inspire people to travel to places where they get the feeling of ‘being at home’, physically or emotionally. The sale is also an acknowledgement of the challenging last year that everyone across the world has spent staying away from places, people or things they value the most.

The 48-hour sale started at 0001 hrs on 08 January 2021 and offers attractive fares for travel across Vistara’s domestic network in all three cabin classes of travel – Economy, Premium Economy and Business. The offer is valid for travel between 25 February 2021 and 30 September 2021. It offers Economy Class fares starting INR 1299, Premium Economy fares starting INR 2099 and Business Class fares starting INR 5999.

Commenting on the occasion, Vistara’s Chief Commercial Officer, Mr. Vinod Kannan, said: “The last year was an unusually difficult one for people everywhere, compelling them to put travel plans on hold. But the New Year brings great hope in multiple ways, as evident from the increased passenger confidence in flying. As we, at Vistara, celebrate six years of redefining air travel in India, we are delighted to share the joy with our customers through this special sale.”

Vistara launched its operations on 9 January 2015 with only two aircraft and two destinations on the map. As of this day, the airline has a total of 45 aircraft in operation, including India’s first Boeing 787-9 Dreamliner, and continues to grow its fleet as well as its network across India and abroad.

‘The Grand 6^th Anniversary Sale’ offers customers the chance to fly India’s best airline to their favourite destinations within the country at attractive fares, as listed below:

* For the full list of sectors on sale and promotional fares, please refer to the website www.airvistara.com

Bookings under the sale are being progressively opened on all channels, including Vistara’s website, iOS and Android mobile apps, at Vistara’s Airport Ticket Offices (ATOs), through call centre, and through travel agents. Direct channel discounts, corporate discounts/soft benefits do not apply on these promotional fares, and vouchers cannot be clubbed with these fares. The fares depend on route and distance travelled, while the seats available on sale are limited, strictly on a first-come, first-served basis.

Vistara is India’s highest-rated airline on Skytrax and TripAdvisor and has also been the winner of ‘Five Star Airline’ and several ‘Best Airline’ awards. In a short span of just six years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering world-class flying experience to travellers.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 45 aircraft, including 35 Airbus A320, two Airbus A321neo, six Boeing 737-800NG, and two Boeing 787-9 Dreamliner aircraft, and has flown more than 20 million passengers since starting operations.

For more information, visit www.airvistara.com

Delhi, 07 January 2021: Vistara, India’s finest full-service carrier and a joint venture of Tata Group and Singapore Airlines, today announced special, non-stop flights between Delhi and Frankfurt from 18 February 2021. The airline will fly twice a week between the two cities, on Thursdays and Saturdays, as part of the ‘transport bubble’ formed between India and Germany.

The new route will be served by Vistara’s brand-new Boeing 787-9 Dreamliner aircraft, offering world-class service and hospitality in Business, Premium Economy and Economy cabins. Frankfurt is Vistara’s second destination in Europe after London, United Kingdom. Subject to existing regulations around transit traffic, passengers can also travel via Frankfurt to rest of Germany and EU. Bookings for the flights are being progressively opened on all channels, including Vistara’s website, mobile app, and through travel agents.

Commenting on the importance of this new route in Vistara’s network strategy, Mr. Leslie Thng, Chief Executive Officer, Vistara, said, “As a key gateway to Germany and an ever-thriving metropolis that is a global hub of finance, commerce and trade, Frankfurt is another significant addition to our route network that also strengthens our presence in Europe. India and Germany enjoy very strong ties, the impressions of which are visible in many areas including business, science and technology, that continue to fuel demand for travel between the two countries. Not only this, Germany is also home to hundreds of thousands of Indians and people of Indian origin. Flyers from both, India and Germany, will now have the choice of flying India’s best airline on this route that is trusted by millions of people for its world-class products, service and on-point hygiene and safety protocols.” 

All-inclusive, round-trip fares between Delhi and Frankfurt are as follows:

SCHEDULE OF FLIGHTS BETWEEN DELHI AND FRANKFURT

Vistara will accept all eligible customers meeting visa/entry requirements in both the countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand these guidelines before making their bookings.

Customers flying between Delhi and Frankfurt will enjoy complimentary food and beverages in all cabins and cutting-edge in-flight entertainment covering 700+ hours of entertainment across films, TV shows, audio compilations and much more. Vistara is also offering complimentary Wi-Fi internet connectivity onboard, allowing customers to stay connected throughout their flight.

Since the outbreak of the COVID-19 pandemic, Vistara has taken several measures to ensure the highest levels of hygiene across touchpoints. This includes Vistara’s cabin crew wearing personal protective equipment (PPE) at all times and avoiding all non-essential interaction with passengers. Aircraft interiors are thoroughly disinfected after every flight using approved cleaning agents - a procedure that includes thorough sanitization of all surfaces such as seats, touchscreens, overhead bins, seatbelts, tray tables, galleys, etc. The airline has also introduced a new food & beverage service for all its customers, in line with the regulatory guidelines.

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor, and has also been the winner of ‘Five Star Airline’ and several ‘Best Airline’ awards. In a short span of six years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the world-class flying experience to travellers

NOTES TO EDITORS:

Vistara has introduced a slew of measures for the health and safety of all in response to the COVID-19 pandemic. The airline requires its customers to follow some guidelines that include but are not limited to:

• Ensure that they are fit to travel and do not have any symptoms of COVID-19
• Provide COVID-19 negative certificate, per applicable guidelines
• Fill the mandatory self-reporting form on Air Suvidha online portal where eligible passengers can also apply for exemption from compulsory institutional quarantine
• Checking-in online/downloading boarding pass and using self-service options wherever available 
• Wearing a face mask at all times throughout the journey and additionally a face shield during the entire duration of their flight
• Observing social distancing and frequent use of hand sanitisers 

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 45 aircraft, including 35 Airbus A320, two Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

MEDIA CONTACTS