Press Releases

Delhi, 02 September 2020: Vistara, India’s finest full-service carrier, and Japan Airlines (JAL), the flag carrier of Japan, have inked a partnership to give members of their frequent flyer programs the opportunity to earn miles/points on each other, effective 31 August 2020.

The partnership enables Club Vistara members to earn and redeem CV Points on flights operated and marketed by Japan Airlines, covering an extensive global network that includes nearly 80 destinations across 20 countries and regions (latest network information can be found on the airline’s website – www.jal.com). Reciprocally, members of JAL Mileage Bank will be able to earn and spend their miles on flights operated and marketed by Vistara across a steadily growing network of destinations within and outside of India. 

Vistara’s Chief Commercial Officer, Mr. Vinod Kannan, said, “We are delighted to take this next step in our strategic partnership with Japan Airlines, which helps us to strengthen our value proposition for Club Vistara members. It is in line with our broader strategy of forging more partnerships with like-minded airlines as well as non-airline brands to provide a wider choice of earn and burn options to our customers and make the program the perfect lifestyle choice for today’s travellers. We are equally excited at the opportunity to welcome members of JAL Mileage Bank to experience India’s finest airline.”

Vistara and Japan Airlines had first signed a Memorandum of Understanding (MoU) in September 2017 to pursue commercial opportunities together. Last year, the two airlines entered a codeshare agreement, with the network of codeshare services having been expanded earlier this year.  

Club Vistara is India’s fastest-rewarding frequent flyer program that offers four tiers of membership – CV Base, CV Silver, CV Gold, and CV Platinum. At present, Club Vistara members can earn and redeem CV Points when travelling on other partner airlines such as Singapore Airlines, Silk Air, and United Airlines.  

Vistara is on course to expand its international network with medium and long-haul international operations, foraying in markets outside of Southeast Asia and the Middle East, using its newly-inducted Airbus A321neo and Boeing 787-9 Dreamliner aircraft. The airline recently started  services to London Heathrow as part of the bilateral ‘transport bubble’ between India and the UK, and is also considering similar flights to Paris and Frankfurt.

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor and has also been the winner of several ‘Best Airline’ awards. In a short span of over five years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the finest flying experience to travellers.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 43 aircraft, including 34 Airbus A320, one Airbus A321neo, six Boeing 737-800NG, and two Boeing 787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

About Japan Airlines: Japan Airlines (JAL) was founded in 1951 and became the first international airline in Japan. A member of the oneworld® alliance, the airline now reaches 412 cities in more than 60 countries and regions together with its codeshare partners. Awarded as one of the most punctual major international airlines and a certified 5-Star Airline by Skytrax, JAL is committed to providing customers with the highest levels of safety and quality in every aspect of its service and aims to become one of the most preferred and valued airlines in the world..

For more information, visit www.jal.com  

Delhi, London, 28 August 2020: Vistara, India’s finest full-service carrier and a joint venture of Tata group and Singapore Airlines, operated its first long-haul flight from Delhi to London Heathrow with its brand-new Boeing 787-9 Dreamliner. The flight departed from Delhi at 0215 hrs (IST) and landed in London at 0655 hrs (BST). Vistara is operating special, non-stop flights under the bilateral ‘transport bubble’ from 28 August to 24 October 2020 and will fly thrice a week between the two cities.

Vistara’s Chief Executive Officer, Mr. Leslie Thng, said, “Though not regular scheduled flights, we are excited about starting operations to our first long-haul destination. This, in many ways, marks the beginning of a new phase of growth in the global skies for Vistara. This also gives us the opportunity to introduce India’s finest and only five-star airline to London.”

“On this very popular route, the flyers now have the choice of experiencing unmatched comfort complemented by high standards of safety and hygiene”, he further added.

Vistara will accept all eligible customers meeting visa/entry requirements in both the countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand the relevant guidelines before making their bookings.

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor and has also been the winner of several ‘Best Airline’ awards. In a short span of over five years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the finest flying experience to travelers.

Schedule of Flights between Delhi and London Heathrow from 

28 August 2020 to 24 October 2020:

* The first flight from London Heathrow to Delhi will be on Saturday 29 Aug at 0855 hours. All other flights will follow above schedule

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 43 aircraft, including 34 Airbus A320, one Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

Delhi, 27 August 2020: Vistara, India’s finest full-service carrier, today released its first-ever in-flight safety video that will be displayed in its brand-new Airbus A321neo and Boeing 787-9 Dreamliner aircraft, starting 27 August 2020. The new safety video combines necessary safety instructions demonstrated through various Yoga asanas or postures. The key objective of the video is to demonstrate safety instructions in a visually appealing manner to hold the interest and attention of customers. It also aims to take customers on a relaxing journey to some of the most picturesque and off-beat locations across the length and breath of India, showcasing the best of what the country has to offer as a travel destination. This is the first time that an airline of Indian origin has gone beyond aircraft cabins to illustrate in-flight safety. Vistara also became the first airline in India and one of the very few globally to convey the safety messages through sign language in this video.

Vistara’s safety video was filmed over 14 days in cities/towns covering four Indian states and a Union Territory, featuring a senior member of the airline’s cabin crew and a certified Yoga instructor. The shooting of the video started in sub-zero temperatures up north in Ladakh against the spectacular backdrop of Pangong Lake and inside the Chemrey Monastery. It moved down south to the scenic Kannur beach and to the historic remnants of Hampi in Karnataka, then to the east on the extraordinary Dawki river in Meghalaya, and finally culminating on the grandiose cliffs of Malshej in the Western Ghats of Maharashtra.

Vistara’s Chief Commercial Officer, Vinod Kannan, said: “There was no better way to show Vistara’s Indian roots and its global, contemporary outlook than this. Yoga is one of India’s greatest gifts to the world, practiced by hundreds of millions of people, and our country’s diverse landscape continues to surprise natives and visitors alike. The video combines both these aspects with important safety briefing to help travellers remain not just safe, but also arrive feeling fresh at their destinations.”

“Safety instructions do not necessarily have to be monotonous, and our intent with this video is to grab the attention of even the most frequent flyers.”

Vistara has developed the safety video in collaboration with its creative agency partners, FCB India. The videos will be played in Hindi and English.

Surjo Dutt, National Creative Director of FCB said, “Most safety instructions videos go unnoticed, playing in the background on our flights. But this one keeps you hooked from the very beginning. The essence of India – Yoga, clubbed with the awe-inspiring offbeat Indian destinations, wrap the life-saving safety briefing in the fabric of Incredible India. It gives the passengers something unprecedented to watch.”

Since its inception, Vistara has focused on delivering a flying experience that one always looks forward to. The airline aims to take this experience to the next level of comfort, style and wellness on its international flights. As part of the experience, Vistara has designed multiple aspects of its product and service for the wellness of passengers – from best-in-class seats, fully-flat beds, to the boarding and landing music, gourmet meals and the wellness lighting solution or mood-lighting onboard the aircraft.

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor and has also been the winner of several ‘Best Airline’ awards. In a short span of over five years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 43 aircraft, including 34 Airbus A320, one Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

Vistara launches a new upgrade program in partnership with Plusgrade designed to drive sales on unsold Premium Economy and Business Class seats.

Delhi, August 25, 2020—Plusgrade, a leader in ancillary revenue and merchandising solutions for over 70 airline and cruise operators, today announced they’re powering the new Vistara upgrade program, Vistara Upgrades. With business travel expected to take longer to bounce back, and leisure travel becoming the clear recovery driver, Vistara’s new upgrade program aims to leverage the higher capacity in superior cabins as an added benefit to their passenger experience.

This new partnership is a pioneering example of airlines expanding ancillary offerings as a way to offset revenue losses experienced in 2020. Finalized during a time of uncertainty, the resilience of this collaboration speaks volumes about the power that a great ancillary program can have and provides insight into how the industry plans to rebuild strength in the coming months.

“Vistara’s new upgrade program is expected to play a major role in building passenger confidence and loyalty in the long term. With support from Plusgrade, more passengers will have access to the personal space, comfort, privacy and high-end service that come with a Premium experience,” shares Vinod Kannan, Chief Commercial Officer at Vistara. “These are all things that our travelers are looking for as they consider returning to the sky.”

Backed by over 10 years of accumulated learning and data from the industry, Plusgrade’s program offers a set of dynamic tools that airlines of all sizes are leveraging today to address fluctuating inventory and passenger expectations.

“We help our airline partners ensure, as the door on the aircraft closes, they’ve captured every possible dollar by merchandising travel experiences, while also increasing passenger loyalty and satisfaction by providing their passengers with the best journey,” says Chris Engle, CCO of Plusgrade. “We are thrilled to have Vistara join our community and expose more passengers to the incredible premium experiences onboard a Vistara jet”.

Vistara’s upgrade program key features:

• Passengers can select whether to upgrade from Economy to Premium  Economy or Business Class through an online portal
• Travelers will be able to take advantage of Plusgrade’s full suite of offer submission options: bid for upgrades, instant upgrades,
• Eligible passengers will be alerted of the opportunity to upgrade via targeted emails
• Additional touchpoints, like web check-in and mobile app invites, are planned to be released following the launch

About Plusgrade

Plusgrade provides innovative revenue generating solutions for the global travel industry. As the recognized leader in a key segment of the ancillary revenue and merchandising space, Plusgrade helps travel providers worldwide manage, optimize and capture high-margin revenue generated from upgrades, unsold inventory and other premium services. Headquartered in Montreal, Canada, with offices in New York and Singapore, Plusgrade has created billions of dollars of new revenue opportunities for more than 70 premier airlines and cruise lines it serves across 50 countries. For more information, please visit: plusgrade.com

On social media: LinkedIn

Press contact: media@plusgrade.com

About Vistara (TATA SIA Airlines Limited)

TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 43 aircraft, including 34 Airbus A320, one Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft. India’s Five Star airline and winner of many industry awards, Vistara has flown more than 20 million customers since starting operations.

Press contact: media@airvistara.com

Delhi, 19 August 2020: Vistara, India’s finest full-service carrier, today opened bookings for commercial flights to be operated by its newly-inducted Airbus A321neo aircraft. The first commercial flight is scheduled on 20 August 2020 between Delhi and Chennai. Vistara is the only airline in South Asia to offer full-flat beds in Business Class on the narrowbody jet. The aircraft features brand new interiors with a host of amenities in Economy and Premium Economy cabins as well. Vistara’s Airbus A321neo will operate on domestic routes for a limited period before being deployed on international routes, subject to regulatory approvals.

Celebrating the induction of the new A321neo aircraft to its fleet, Vistara has announced an exclusive offer for all its loyal customers. Club Vistara members can enjoy an exclusive 20% off on Award Flights and Upgrade Awards on all Vistara flights for the bookings made between 20 August 2020 and 03 September 2020 for travel until 31 October 2020.

The aircraft will be operating the following flights on 20 August, 2020 and subsequent schedules of the aircraft will be finalised progressively.  

Vistara’s Chief Commercial Officer, Vinod Kannan, said, “This is a great opportunity for customers to enjoy our new cabins - designed for short and medium-haul international operations  - on flights within India for some time. We are confident that our customers will appreciate our effort in going over every detail for a seamless, comfortable and truly world-class flying experience.”

Vistara’s Airbus A321neo has a total of 188 seats with 12 in Business Class, 24 in Premium Economy, and 152 in Economy. Among other cutting-edge features, the aircraft offers in-seat power/USB Charging Ports for customers in all three cabins.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 43 aircraft, including 34 Airbus A320, one Airbus A321neo, six Boeing B737-800NG, and two Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

·         Strengthens long-haul capability with second Boeing 787-9 Dreamliner

·         Planning for special flights to Paris, France and Frankfurt, Germany

Delhi, 18 August 2020: Vistara, India’s finest full-service carrier and a joint venture of Tata group and Singapore Airlines, will operate special, non-stop flights between Delhi and London Heathrow from 28 August to 30 September 2020, marking its foray in long-haul international operations. The flights have been introduced as part of the bilateral ‘transport bubble’ formed between India and the UK. During the period, Vistara will fly thrice a week between the two cities - on Mondays, Wednesdays and Fridays. The one way fares from Delhi to London start from INR 29,912 in Economy Class, INR 44,449 in Premuim Economy, and INR 77,373 in Business Class. Bookings for these flights are being progressively opened on all channels, including Vistara’s website, mobile app, and through travel agents.

The airline will deploy its brand-new Boeing 787-9 Dreamliner aircraft on the route to provide an exceptional, non-stop flying experience to travellers in both directions. The airline also received its second Dreamliner aircraft recently, further strengthening its fleet to operate more such long-haul flights and expand its international operations. Vistara is also seeking necessary regulatory approvals to soon operate similar special flights to Paris, France and Frankfurt, Germany.

Mr. Leslie Thng, Chief Executive Officer, Vistara, said, “As the world starts opening up in a phased manner following an extended global lockdown, these special flights give us the privilege of facilitating travel between the two countries. We are confident that travellers will appreciate having the choice of flying India’s only five-star airline to and from London, which also upholds the highest standards of safety and hygiene.”

“The arrival of our second Boeing 787-9 Dreamliner further strengthens our fleet and underlines our commitment to expanding globally. There is an inherent need for an Indian carrier with modern fleet, world-class cabin products and onboard service to fly non-stop on long-haul routes. Our Dreamliner aircraft help us distinguish our offering and give us a competitive edge in the market”, added Mr. Thng.

Vistara will accept all eligible customers meeting visa/entry requirements in both the countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand these guidelines before making their bookings.

Schedule of Flights between Delhi and London Heathrow from
28 August 2020 to 30 September 2020:

* Schedules are subject to regulatory approvals

** The above schedule is for the period Aug 31 – Sep 14, 2020. From Sep 15 UK 016 would depart from London Heathrow at 1505hrs.

*** The first flight from London Heathrow to Delhi will be on Saturday 29 Aug at 0930 hours. All other flights will follow above schedule  

Onboard the aircraft, Vistara’s cabin crew will wear personal protective equipment (PPE) and avoid all non-essential interaction with passengers. In line with the health and safety norms, the airline has introduced a new food & beverage service that will be offered to all customers. Aircraft interiors will be deep-cleaned after every flight using approved cleaning agents -  a procedure that includes thorough sanitization of all surfaces such as seats, touchscreens, overhead bins, seatbelts, tray tables, galleys, etc. 

Vistara’s Dreamliner aircraft are equipped with highly efficient airflow and filtration systems that continuously refresh cabin air with air from outside. Powerful HEPA filters trap 99.9% of particulates such as viruses (including coronaviruses), bacteria and fungi and purify the air inside the cabin every two to three minutes.

The aircraft comes in a three-class cabin configuration offering Business, Premium Economy and Economy cabins. While the Business Class seats recline into fully-flat beds and offer several other amenities, the separate Premium Economy cabin features seats upholstered in premium genuine leather with individually adjustable calf rests, extendable footrests, 7” reclining backrests and six-way adjustable headrests. Economy Class offers great comfort with well-cushioned seats in high-quality breathable fabric that come with high literature pockets providing greater legroom.

NOTES TO EDITORS:

Vistara has introduced a slew of measures for the health and safety of all in response to the COVID-19 pandemic. The airline requires its customers to follow some guidelines that include but are not limited to:

• Ensuring they are fit to travel and do not have any symptoms of COVID-19
• International passeners arriving into Delhi must fill mandatory self-reporting form on Delhi Airport’s online portal, Air Suvidha, where eligible passengers can also apply for exemption from compulsory institutional quarantine
• Checking-in online/downloading boarding pass and using self-service options wherever available 
• Wearing a face mask at all times throughout the journey and additionally a face shield during the entire duration of their fligh
• Observing social distancing and frequent use of hand sanitisers 

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 43 aircraft, including 34 Airbus A320, one Airbus A321neo, six Boeing 737-800NG, and two Boeing 787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations.

For more information about Vistara, visit www.airvistara.com

New Delhi, 28 July 2020: Vistara, India’s finest full-service carrier, has been crowned as the ‘Best Airline - India’ and ‘Travellers Choice Regional Airline, Asia’ in the fourth edition of Tripadvisor Travellers’ Choice® Awards 2020 for Airlines. Vistara has been named the ‘Best Airline – India’ by the world’s largest travel site, Tripadvisor, for the third consecutive year.

Tripadvisor has awarded the world’s top airlines based on the quantity and quality of reviews and ratings for airlines by flyers, gathered over a 12-month period.

Mr. Leslie Thng, Chief Executive Officer, Vistara, said: “It is a matter of great pride for all of  us at Vistara to be consistently rated not only the best airline in India, but also among top carriers in the continent. These awards are a testimony of our customers’ trust in us and also a great recognition of the passion that unites everyone at Vistara to provide an extraordinary flying experience to travellers every day. I thank our customers for their affection and assure them of our unstinting care and attention at all times.”

“Winners of the 2020 Travelers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners' achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving, they are also a great source of inspiration for travelers as the world begins to venture out again.”

Vistara is India’s highest-rated airline on Skytrax and Tripadvisor, and has also been the winner of several ‘Best Airline’ awards. In a short span of over five years, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the finest flying experience to travellers.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 42 aircraft including 34 Airbus A320, one Airbus A321neo, six Boeing B737-800NG, and one Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations in 2015.

For more information about Vistara, visit www.airvistara.com

MEDIA CONTACTS:

Delhi, 24 July 2020: Vistara, India’s finest full-service carrier, today received its first Airbus A321neo, thus strengthening its commitment to expanding international operations. The aircraft - which is part of the order of 50 from the Airbus A320 Family signed in 2018 - arrived in Delhi this morning from Airbus’ production facility in Hamburg, Germany. This addition makes Vistara the first airline in South Asia to offer lie-flat beds on a narrowbody aircraft and one of the few such airlines across the world. Vistara today also revelead the new cabin products for its A321neo aircraft, which includes world-class cabin interiors and features.

Mr. Leslie Thng, Chief Executive Officer, Vistara said, “This new addition to our fleet reinforces our long-term commitment to international expansion plans, despite the challenges of the current times. The new cabin products on our A321neo aircraft truly complement our promise of providing a premium and world-class flying experience to travellers from and to India.”

“The A321neo aircraft ensures operational enhancement, cost effectiveness as well as reduction of carbon footprint for us while enabling extra payload capacity, greater fuel efficiency and higher range. All of these aspects perfectly align with our international growth strategy”, added Mr. Thng. 

Featuring Vistara’s three-class cabin configuration, the aircraft has a total of 188 seats – 12 in Business Class , 24 in Premium Economy and 152 in Economy. All of them feature 4-way adjustable headrests and movable armrests. Vistara customers will enjoy seat-back entertainment and in-seat power/USB Charging Ports in every seat. The airline’s state-of-the-art In-Flight Entertainment (IFE) system features a content-rich multimedia library that total up to 700 hours of content, a superior map experience with 3D flight path map and flight tracker. The aircraft is also equipped with wireless connectivity, which will allow passengers to access the internet through onboard Wi-Fi, 3G mobile data through GSM and GPRS for SMS and MMS services, subject to necessary regulatory approvals.

Vistara’s Business Class seats on the A321neo are upholstered in premium, genuine leather that recline into fully-flat beds. They come with 16” High Definition (HD) touchscreen in-seat TV, a Video Handset to navigate the IFE system and generous stowage space. The seats in Premium Economy and Economy cabins are upholstered in high quality, breathable fabric that provide an airy, modern in-flight experience.

Vistara’s A321neo aircraft are powered by next generation CFM LEAP-1A engines that reduces noise footprint by nearly 50% and also emit less carbon. The A321neo aircraft are at least 20% more fuel efficient per seat than the previous generation aircraft with the new technology engines and new aerodynamics of the wings (sharklets). The aircraft also boasts an increased operating range due to an additional Centre Tank installed in the Aft Cargo compartment, which increases fuel capacity by 2300 kgs. Additionally, the Airbus Cabin Flex configuration on the A321neo also ensures optimum utilisation of space without compromising on cabin comfort. The powerful, in-built air filtration systems on this aircraft ensure elimination of viruses and bacteria to refresh the cabin air every 2-3 minutes.

“In these challenging times, differentiation through efficiency, product and customer mindset is what truly matters, and we are proud to see our A321neo as an essential cornerstone in meeting Vistara’s strategic objectives for the future, “says Christian Scherer, Chief Commercial Officer, Airbus. “Providing a competitive edge through India’s best in class business cabin as well as significant advantages in terms of operations, efficiency and environment are a truly wise way for a growing airline going forward.”

The Airbus A321neo aircraft are intended for use on short to medium-haul international routes or destinations within seven hours of flying time. In March 2020, the airline inducted its first widebody aircraft, the Boeing 787-9 Dreamliner, for long-haul international operations. Vistara is India’s highest-rated airline on Skytrax and TripAdvisor and has been the winner of several ‘Best Airline’ awards. In a short span of five years, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the finest flying experience to travellers.

KEY FEATURES OF VISTARA’S CABIN PRODUCTS FOR THE A321NEO:

Business Class: 

• 12 lie-flat seats in a 2-2 configuration 
• Seat Manufacturer: Collins Aerospace
• Seat Pitch: 63” | Bed Width: 20.05” (22.4” with armrest lowered) | Bed Length: 84” (82.19” in some rows)
• IFE Monitor Size: 16”
• IFE Touchscreen Video Handset 
• Four-way headrest, headset hook, cocktail table, reading light, coat hook
• USB Port and 3-Pin charging point in every seat
• Control Unit for customers to control seat functions 

Premium Economy: 

• Exclusive cabin 
• 24 seats in a 3-3 configuration 
• Seat Manufacturer: Collins Aerospace
• Seat Pitch: 33” | Recline angle: 4.5”
• Increased leg-room ensuring a high level of comfort
• IFE Monitor Size: 10” (seatback monitor) 
• Audio jack and recline control 
• Four-way adjustable headrest 
• Plentiful storage space 
• USB Port and 3-Pin charging point in every seat

Economy: 

• 152 seats in a 3-3 configuration
• Manufacturer: Collins Aerospace
• Seat Pitch: 28”-29” | Recline Angle: 3”
• IFE Monitor Size: 10” (seatback monitor) 
• Four-way headrest for enhanced neck support
• USB Port in every seat and 3-Pin Power Outlet (two for every three seats) 

In-Flight Entertainment and Connectivity: 

• System Provider: Panasonic (IFE system eX1)
• In-seat touchscreen monitors in all three cabins with HD Display 
• Content-rich multimedia library for customers to enjoy:
  • Nearly 150 movies – Hollywood, Bollywood and Indian Regionals 
  • Close to 500 short programs – Indian and Western 
  • Almost 250 Music Audio Compilations offering 2000 soundtracks from various genres  
• Available Languages on IFE: English, Hindi, Simplified Chinese, and Japanese
• 3D Flight Path Map provides a superior map experience
• Flight Tracker and display of key flight data 
• Satellite Type: KU-Band 
• Types of Connectivity Services: Internet (onboard WiFi), SMS, MMS, 3G Mobile Data through GSM and GPRS

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 41 aircraft including 34 Airbus A320, 06 Boeing B737-800NG and 01 Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations in 2015.

For more information about Vistara, visit www.airvistara.com

Delhi, 13 July 2020: Vistara, India’s finest full-service carrier, today announced ‘FlyerCODE’ – a set of simple and important considerations for customers to follow for a safe flying experience. An extension of airline’s campaign #FlyingFeelsSafeAgain, the #FlyerCODE is recommended in response to the airline’s recently concluded customer survey that revealed 55% of the respondents feared exposure while travelling and apprehension about fellow passengers not following health and safety protocols. Vistara’s ‘FlyerCODE’ seeks to appeal to customers to be Careful, Observant, Distanced and Empathetic, whenever they fly.  

“At Vistara, we have put together some extremely stringent preventive measures to ensure health and safety of our customers and staff, in line with the new regulatory guidelines. Our teams at every touchpoint are ensuring all these compliances everyday. However, this is not a battle to fight alone. This needs customers’ participation and effort just as much. FlyerCODE is made up of some very simple steps and considerations, but it’ll have an enormously huge impact in making air travel much safer”, said Mr. Vinod Kannan, Chief Commercial Officer, Vistara.

Vistara’s ‘FlyerCODE’ initiative seeks to draw customers’ attention to several touchpoints throughout their journey where they can make significant differences by small actions/considerations. 

CAREFUL

• Please provide all your contact information correctly at the time of booking and web check-in – this will help us to contact you for any need that may arise before or after your flight
  
• In these uncertain times, we ask you to keep your travel plans flexible
  
• Please make sure to wear your facemask throughout your journey. Removing it can jeopardize your safety and that of others around you
  
• Please look around every now and then to make sure you do not unnecessarily come in contact with others or touch any surface. Sanitize your hands every time after you touch anything around you
  
• Dispose off your personal protective equipment after your journey only in designated bio-hazard bins placed at the airport terminals
  

OBSERVANT

• Stay informed about the latest flying/travel regulations and guidelines by the government before you book your ticket and fly to the destination, as quarantine protocols differ from state to state
  
• Please listen carefully to all announcements made by our staff, whether on ground or onboard our flights – they are extremely important, more than ever before
  

DISTANCED

• If you need to temporarily stop while moving in a queue, please make sure to step aside to avoid coming in contact with the person behind or ahead of you
  
• Please follow all social distancing markers wherever placed 
  
• Queuing up on the aisle seriously jeopardizes your and others’ safety 
  
• Please observe the seatbelt signs and those for the aircraft lavatories. The government has disallowed queuing up outside the lavatories and non-essential movement in the aircraft 
  

EMPATHETIC

• These are difficult times for everyone around the world and we are all navigating in our own ways. Please spare a thought for your fellow passengers as well as our frontline staff serving you
• Vistara is taking many steps to comply with regulatory guidelines for health and safety of all. We urge you to understand that some of these guidelines compel us to go against fundamentals of hospitality, such as reducing interaction with our customers, but again, this is for everyone’s safety

Vistara continues to maintain the highest standard in safety and hygiene. The airline regularly conducts health checks of its crew members, has significantly reduced contact between its crew and customers, temporarily discontinued in-flight meals, onboard sales, reading material etc.. With an intensified aircraft cleaning procedure, Vistara disinfects and sanitizes all its aircraft before every take off and performs deep cleaning every 24 hours. Powerful, in-built air filtration systems on all of Vistara’s aircraft ensure elimination of viruses and bacteria to refresh the cabin air every 2-3 minutes. 

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 33 Airbus A320, 6 Boeing B737-800NG and 1 Boeing B787-9 Dreamliner aircraft, and has flown more than 20 million customers since starting operations in 2015.

For more information about Vistara, visit www.airvistara.com

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