Aircraft type: A320 (with all 3 cabin classes)

Aircraft type: A320 (with Business and Economy cabin)

Aircraft type: A320 (with all Economy cabin)

Aircraft type: B737-800

Aircraft type: B787 Dreamliner®

Aircraft type: A321

For Bangkok, Dubai, Colombo, Kathmandu and Singapore:

Aircraft type: A320 (with all 3 cabin classes)

Aircraft type: B737-800

Aircraft type: A321

For London:

Aircraft Type: B787-9 Dreamliner®

• Vistara Select is available up to 48 hours before flight departure on flights operated by Vistara.
• Vistara Select is not applicable for customers travelling on Economy Lite fare.
• All seats offered for advance selection will always be subject to availability at the time of request. Seats offered and selected will be on a per passenger and per flight segment basis.
• Customers who choose not to select seats in advance may select from any remaining seats during check-in. If no seats are selected before flight departure, customers will be assigned a seat but without any guarantee of the resulting seat type or if they will be seated together with the other customers in their booking.
• Vistara Select is subject to the payment of a fee, which will be charged on a per passenger and per flight segment basis i.e. For Economy Class, a fee will be charged for the advance selection of Extra Legroom Seats/Emergency Exit Seats, Preferred Zone Seats and Standard Seats, as mentioned in the tables above.
• The quantum of the advance seat selection fee may vary from time to time. In case the advance seat selection fee for the selected seat is varied after a customer has selected his/her seat, the amount quoted at the time of seat selection shall be treated as final.
• Customers with special needs requiring specific seating accommodation should contact us on +91 9289228888 so that appropriate seating can be allocated to them.
• Club Vistara points will not be awarded on the amount paid as Vistara Select fee.
• Selected seats will be confirmed upon full payment of the ticket fare and the Vistara Select fee (where applicable).
• Club Vistara Platinum members will be able to select Vistara Select seats at no charge (except when travelling on Economy Lite fare).
• Vistara Select is not available for customers travelling on interline/codeshare tickets connecting to/from international destinations.

• Be able bodied and above 15 years of age with no permanent or temporary impairment like sensory impairment, strength or mobility limitation, or intellectual impairment
• Not be travelling with service dogs
• Not be travelling with an infant or child below 15 years of age, or with anyone who requires special assistance in case of an emergency evacuation
• Be able to read and understand safety instructions related to emergency evacuation provided by Vistara in print, handwritten or graphic form or understand verbal commands in English/Hindi
• Not require Portable Oxygen Concentrators on board the aircraft
• Not be pregnant or travelling with someone who is pregnant
• Not require an extension seat belt; and
• Be able and willing to open the exit door if needed and assist the cabin crew as may be required

Since government regulations require crew members to verify and ensure that a person is able and willing to perform the functions associated with being seated in an emergency row prior to take off, customers are requested to ensure that they meet the abovementioned criteria prior to booking Emergency Exit Row Seats. In case a customer is found to be ineligible to occupy an Emergency Exit Row Seat, he/she will be reassigned to another seat before or during their journey with no refund of any advanced seat selection fees that were paid.

• A selected seat cannot be transferred to any other passenger or flight.
• A selected seat may be changed by the passenger prior to flight closure, subject to the remaining seats available for re-selection and any applicable Vistara Select fees for that new seat. Any fee paid for the original seat selection will not be refunded and cannot be used to offset any fees payable to the new seat selection. If the passenger changes or cancels the flight itself, or, opts for an upgrade of the fare type or class of travel, a refund of the original seat selection fee will also not be allowed.
• A selected seat may be changed by Vistara for operational, safety or security reasons. This may include the following scenarios:
  1. the flight has been cancelled
  2. the flight has change in aircraft; or
  3. any other reason as may be determined by Vistara to ensure operational efficiency, safety or security of the aircraft

In the above scenarios, Vistara will endeavour to find a suitable alternative. Customers can also contact the Vistara Customer Service Centre for a refund of the Vistara Select fee in case of the above-mentioned scenarios.