We ensure your trip is hassle-free, right from the start. From airport facilities to contact information, find out everything you need to know about the airports we operate from.

Bangkok

Airport Address:

Suvarnabhumi Airport
999 Moo 1 Bangna - Trad Road Km 15 Rachathewa,
Bang Phli Samut Prakan 10540, Thailand

Airport Contact Information: +66 2132 1888, +66 2132 1111 2

Lounge: SilverKris Lounge

The lounge is located on Level 3, Concourse D (opposite gate D7), after Customs, Immigration and Quarantine (CIQ) clearance

Opening hours: 06:30 to 23:00 hours

Customers can look forward to a personalised service and enjoy the below facilities:

  • Selection of warm food and light snacks
  • Bartender service
  • Wireless internet
  • Massage chairs
  • Restrooms
  • Wheelchair accessible restrooms
  • TV

Terminal Information:

Vistara operates from the International Terminal. For check-in, customers can proceed to Entrance 7, check-in row N.

Lost and Found:

For lost baggage, please visit the lost baggage tracking service counter on Level 4 in the Departures Hall between gates 5 and 6 or e-mail on baggage.services@airportthai.co.th.


Delhi

Airport Address:

Indira Gandhi International Airport,
New Udaan Bhawan, New Delhi

Airport Contact Information: +91 011 61234567

Lounge: Vistara Lounge

Located in Terminal 3, near the boarding gate number 41

Club Vistara Platinum and Gold members enjoy complimentary lounge access when travelling with us, both within and outside India

Customers will enjoy the below facilities:

  • Range of mocktails with a gourmet buffet
  • Plush recliners to work or relax
  • Private rooms
  • Internet access

Terminal Information:

Vistara operates from Terminal 3

Lost and Found:

For lost baggage, please email: LostProperty.dial@gmrgroup.in

 


Dubai

Airport Address:

Dubai International Airport
Terminal 1, Airport Road, Dubai

Airport Contact Information: +971 4 224 5555

Lounge: Ahlan Lounge

Located at Concourse D above the departure gates

Timing: 24 hours. Maximum stay of 4 hours + additional hours with extra charges of AED 25+5% VAT per person per hour

Terminal Information:

Vistara operates from Terminal 1

Lost & Found contact information:

For lost baggage, please contact: +971 4504 4594


Mumbai

Airport Address:

Chhatrapati Shivaji Maharaj International Airport
Santacruz, Andheri
Mumbai

Airport Contact Information: +91 22 66851010

Lounge:

GVK Lounge and Loyalty Lounge (lounge access card holders)
Located in Terminal 2 on Level 3
Opening hours: 24 hours

AMEX Lounge (American Express card holders)
Located in Terminal 2 on Level 3
Opening hours: 24 hours

Terminal Information:

Vistara operates from Terminal 2. For check-in, customers can proceed to Gate-4, Row-G

Lost and Found:

For lost baggage, please write to bom.mhb@airvistara.com


Singapore

Airport Address:

Singapore Changi Airport
70 Airport Boulevard, Singapore

Airport Contact Information: +65 6922 9600

Lounge: SATS Premier Lounge

Located on Level 3 in Departures, next to SQ Silver Kris Lounge and opposite DBS Lounge

Opening hours: 24 hours

Terminal Information:

Vistara operates from Terminal 3

Lost & Found information:

For lost baggage, please contact SATS Lost and Found, Terminal 3 on +65 65974500

Timing: 07:00 till 23:00 hours