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Account Security and Verification Email Verification

An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.

In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.

The account security enhancements include:

- Creation of a strong password

- Verification of email address and mobile number

- Access to make changes to profile using One-Time Password (OTP)

For any concerns, write to us at contactus@clubvistara.com.

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CREATE STRONG PASSWORD

As part of our Account Security enhancement, we request you to set up a new password in place of the 4 digit PIN.

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Dear Member,

We made enhancements to our backend system in Dec 2021 and we request you to create a new password to ensure continued account security.

1. Enter your registered email and 9-digit Club Vistara ID

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In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed.

Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf.

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Frequently Asked Questions: Convenience Fee

Home >> Frequently Asked Questions and Answers >> Convenience Fee

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What is Convenience Fee?

A: A convenience fee is a ticketing/reservation fee that is charged on all tickets purchased through any airport ticketing office and the Customer Service Centre and on tickets purchased through our website www.airvistara.com or Mobile App.

Convenience fee is levied as below:

Domestic (meaning within India)	INR300
For Domestic to International travel	INR700
For International to Domestic travel	USD10

Please take note of the following points:

This fee is non-refundable.
It is applicable on all modes of payment.
The fee is charged per customer per transaction.

Is Convenience Fee applicable to all cabins?

Yes, it is applicable for travel in Business Class, Premium Economy and Economy.

Is Convenience Fee applicable for Club Vistara members?

Yes, Convenience Fee is applicable to all passengers including Club Vistara members. However, Convenience Fee is not applicable to passengers redeeming their CV points for tickets booked on airvistara.com.