Frequently Asked Questions: Manage My Booking

What can I do through Manage Booking?

How do I cancel my ticket?

Am I eligible for a refund?

Are there any cancellation charges?

Will I be charged a fee for changing my flight?

How do I access Manage Booking?

Are Vistara Direct benefits applicable to all fare categories under Vistara Freedom Fares?

Will I continue to enjoy Armed Forces discount/Student Discount/Friends and Family Discount and Senior Citizen Discount, and the respective baggage allowance under Vistara Freedom Fares?

As an Economy Lite passenger, can I pre-book and pre-pay for my meal at the time of booking?

Can I select my seat in advance when on an Economy Lite fare, and is there a fee for it?

If I have purchased an Economy Standard ticket and wish to upgrade to Premium Economy at the airport, which Vistara Freedom Fare will I be upgraded to?

If I have booked one fare for one leg and a separate fare for the second leg of the journey, which fare rule will apply?

If I book a ticket on an online travel portal, will I know which fare category I will get?

Where can I get more information on Economy Lite fares?

Can I change my origin and destination through the Manage Booking facility?

If I am unable to travel and would like to transfer the ticket to another person, can I amend the name online?

How can I reprint my e-ticket itinerary?